2023 Chevrolet Equinox Fuel system Problems

**NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Following a tow, the dealership cleared the car, claiming "no errors". Within 24 hours, it stalled again in live traffic. Castle Rock then refused emergency warranty service and hung up on you. * **Critical Safety Hazard:** The vehicle experiences a severe electrical voltage drop (triggering **"Engine Power Is Reduced"** and **"Battery Saver Active"** warnings). This causes a sudden, dangerous **loss of Electric Power Steering (steering locks up)** and **fuel injection failure** while driving in traffic, creating an extreme crash risk. This recurring hazard stems from improperly reassembled or melted wiring harnesses following dealership repairs.

NHTSA ID

11762541

Incident

Aug 21, 2026

The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to resolve the safety hazard, and the vehicle remains entirely unsafe to drive.

NHTSA ID

11758547

Incident

Aug 18, 2026

From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance

NHTSA ID

11757291

Incident

Jul 30, 2026

I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to drive the vehicle to another dealership in Miami Lakes. I am concerned about being instructed to continue driving a vehicle that can unexpectedly lose power while in traffic. I am reporting this because I believe the condition presents a potential safety risk and the recall-related issue has not been resolved.

NHTSA ID

11756537

Incident

Aug 7, 2026

Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.

NHTSA ID

11754786

Incident

Aug 2, 2026

Purchased vehicle at 53k miles in March 27 of this year it broke down April 27 a month later took it to Chevy dealership. They said it had recall to reprogram fuel pump later discovered the high pressure fuel pump went out and one fuel injector went bad at the same time. I wasn’t informed on recalls when purchasing vehicle. Bill was $1300+ I had to come out of pocket $520 for the repairs.July 12 the ac compressor went out but i cancelled my warranties cause they didn’t cover all repairs so I had to replace compressor my self.

NHTSA ID

11752653

Incident

Apr 27, 2026

My 2023 Equinox RS losses power during quick acceleration for lane changes or passing. It will also lose power during some turns at normal speed. It will also accelerate and deaccelerate at a low speed making it feel like the gears are slipping. Auto stop on occasion will be a hard take off requiring a firm foot on the brake. At time it will also shift hard into 1st gear. My car has been in the dealership three times for this issue and the last time the tech said there was a recall for the issue and performed some reset and gave me the car back. Other than that they said there is nothing they can do about it. This issue presents a major safety issue especially when it losses power during a lane change or passing someone. I can't anticipate when the power will come back and by that time the traffic has now caught up to me. This problem started probably 6-8 months after I purchased the car new from the dealership.

NHTSA ID

11749947

Incident

Dec 1, 2023

This malfunction occurred twice while driving in town and on interstate. Car went into low power mode due to fuel pump and fuel injectors failing. Stopped running and would not restart.

NHTSA ID

11749757

Incident

Feb 28, 2026

Reduced power displayed and engine light came on. This happened on very early morning commute. Dangerous early morning timeframe before 6 am in very dense rural area to where speed totally reduced and then pulled over to losing engine power. Was basically stranded, no one around. Would not start. Had towed. Without vehicle for 5 days and Chevy dealership service could not recreate the issue. Codes read P0089 and P00C6. I am finding out by researching this is a recall issue in previous vehicles. Why not the 2023? This will likely happen again and my commute round trip is 2.5 hrs every day. I am afraid to drive this vehicle. My safety and others are at risk not if but when it happens again. This vehicle very well maintained and now I can't trust it.

NHTSA ID

11748903

Incident

Jul 1, 2026

See attached document for complaint.

NHTSA ID

11747873

Incident

May 19, 2026

The vehicle experienced multiple instances of sudden engine stall and loss of motive power. These failures occurred without warning, leaving the vehicle immobilized in high-traffic areas, including a turn in a multi-lane roadway. This defect creates an unreasonable risk of a rear-end collision or being stranded in hazardous traffic conditions. Incident Chronology: Initial Failure: In April 2026, the vehicle stalled in an intersection. After a manual reset of the Check Engine Light (CEL), the vehicle stalled again during a turn. Diagnostic codes P228C (Fuel Pressure Regulator 1 Exceeded Control Limits) and P0089 (Fuel Pressure Regulator 1 Performance) were present. First Attempted Repair: The dealership performed a Technical Service Bulletin (TSB)/recall procedure to calibrate the fuel pump and pressure sensors. Recurrence: Immediately upon retrieval, the vehicle stalled again. The vehicle would not restart or maintain idle, necessitating a second tow. Final Repair: The dealership recalibrate the module. Additional Safety Concerns: the vehicle experienced multiple "Reduced Engine Power" events and "Check Engine" flashes while traveling at highway speeds (approx. 70 mph). Manufacturer Response: Despite the "Engine" designation of the diagnostic codes, GM initially claimed the fuel pump was not covered under the powertrain warranty. While partial assistance was provided for repairs, the recurring nature of these stalls suggests a significant reliability issue with the high-pressure fuel system components and engine. After purchasing 4+ Equinox's within the last few years without any issue this is the worst experience I have had thus far.

NHTSA ID

11746684

Incident

Apr 13, 2026

Fuel pump has been repaired twice since I bought the vehicle brand new and now it’s faulty again it’s going to the dealership for a third time again

NHTSA ID

11739851

Incident

May 24, 2026

The vehicle experienced multiple instances of sudden engine stall and loss of motive power while navigating active downtown intersections and airport terminal lanes in Atlanta, GA. These failures occurred without warning, leaving the vehicle immobilized in high-traffic areas, including a turn in a multi-lane roadway. This defect creates an unreasonable risk of a rear-end collision or being stranded in hazardous traffic conditions. Incident Chronology: Initial Failure: In February 2026, the vehicle stalled in an intersection. After a manual reset of the Check Engine Light (CEL), the vehicle stalled again during a turn. Diagnostic codes P228C (Fuel Pressure Regulator 1 Exceeded Control Limits) and P0089 (Fuel Pressure Regulator 1 Performance) were present. First Attempted Repair: The dealership performed a Technical Service Bulletin (TSB)/recall procedure to calibrate the fuel pump and pressure sensors. Recurrence: Immediately upon retrieval, the vehicle stalled again in a "no parking" zone at a major airport after 45 minutes of operation. The vehicle would not restart or maintain idle, necessitating a second tow. Final Repair: The dealership replaced the fuel pump assembly. Additional Safety Concerns: Approximately 4,000 miles prior to the fuel pump failure, the vehicle experienced multiple "Reduced Engine Power" events and "Service ESC" flashes while traveling at highway speeds (approx. 70 mph) in rainy conditions. The dealership replaced all fuel injectors and spark plugs at that time. Manufacturer Response: Despite the "Engine" designation of the diagnostic codes, GM initially claimed the fuel pump was not covered under the powertrain warranty. While partial assistance was provided for repairs, the recurring nature of these stalls suggests a significant reliability issue with the high-pressure fuel system components and engine.

NHTSA ID

11737976

Incident

Feb 14, 2026

It keeps stalling and trying to die out. I seen this has been an issue in previous years and in some cases this year. There has not been a recall issued yet for the 2023.

NHTSA ID

11731574

Incident

Apr 16, 2026

Recall/Loss of Power I am filing a safety complaint regarding a 2023 Chevy Equinox. The vehicle began losing engine power and will not go over 40 mph. This creates a dangerous driving situation because the vehicle cannot maintain highway speed. The vehicle has a fuel system recall, and the issue appears to be related to the fuel system. The vehicle is currently at a Chevrolet dealership and has been there for almost a month. The vehicle is currently inoperable. This is a safety concern because loss of engine power while driving could cause an accident. I am requesting that this issue be investigated as a safety defect. Sincerely, [XXX]   VIN [XXX] Mileage: 63,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11727639

Incident

Mar 2, 2026

Check engine light turns off and on every day and it’s popping up high pressure fuel pump I Was told it was a problem with these make year and model vehicles and was considered a recall but was told my vin didn’t pop up as a recall and have to pay out of pocket I had less than 30,000 miles.

NHTSA ID

11727457

Incident

Dec 19, 2025

My Equinox completely stopped functioning in the middle of a major intersection as I was making a left turn during 5pm traffic. I was able to push the car out of the intersection with the help of other drivers (they had to exit their vehicles to assist) and the car restarted - I drove back roads to chevy dealership with the car cutting out unexpectedly twice more while the vehicle was moving and then restarting. No warning light came on. Dealership said my fuel pump "exploded" and pieces were also caught in the fuel injectors and all had to be replaced.

NHTSA ID

11726263

Incident

Nov 20, 2025

Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump failed. I became aware there was a recall related to the fuel system; however, when the dealership ran my VIN, it did not populate under the recall campaign. Despite this, the component still failed. Now, I am experiencing continued stalling and drivability issues, particularly when coming to a stop or when the automatic start/stop system engages at traffic lights. Based on the symptoms, I believe the secondary fuel pump may also be malfunctioning. A vehicle stalling in traffic creates a clear safety hazard. I rely on this vehicle daily, and repeated fuel system failures at this mileage are unacceptable. I am requesting the following: A full diagnostic review of the fuel system under manufacturer oversight Consideration for coverage or reimbursement of recent repairs Investigation into whether my vehicle should have been included in the applicable recall Assurance that this vehicle is safe to operate I have maintained this vehicle appropriately and did not expect major component failures at 55,000 miles. I am extremely concerned about both reliability and safety moving forward. Please advise on next steps and how Chevrolet intends to address this matter.

NHTSA ID

11717726

Incident

Jan 9, 2026

High capacity fuel pump stopped working while going up a hill. Lost all driving power on freeway and was unable to accelerate any more. Luckily there was a pull off on the freeway or I would have been on a blind turn with cars going 70mph. Had to have pump replaced at a local shop as there was no recall for 2023. 2021 and 2022 have the recall for this specific component.

NHTSA ID

11697956

Incident

May 11, 2025

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at approximately 65 MPH, he observed a "reduced engine power " message appear and the check engine warning light illuminated. Additionally, the vehicle lost power. The vehicle was steered to the side of the road, where the vehicle stalled. The vehicle was not able to restart immediately, but it restarted 45 minutes later, the failure persisted. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The contact stated that during the last failure the vehicle was not able to be restarted. The vehicle was towed to the same independent mechanic, where it was diagnosed that the fuel pump and the entire fuel pump system needed to be replaced. The vehicle was not repaired due to the parts being on a national backorder. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

NHTSA ID

11697631

Incident

Mar 30, 2025

Mileage

38,000 mi

My car has been shutting down or going into limp mode. It has happened 4 times now and has left me stranded. The second time it happened I was going highway speeds and car lost power causing me to almost get rearended trying to pull my car off road. The 3rd time it happened my car stahled while idling and I could not get it to start back up in the middle of traffic at intersection. I have had injector and pipe replaced, ecm updated and now its going back to dealer as it is currently broke down again.

NHTSA ID

11696990

Incident

Nov 1, 2025

In September 2025 engine light came on and the message Engine Power is Reduced. The message and light went off. In October 2025 the engine light came on again and another message came on. Something like service ES. I didn’t catch the rest of it. No trouble driving and engine light went out after driving awhile. I took it to the Chevy dealer and they told me I need a new fuel pump. Car has only 58,249 miles on it. I refused repair and told them there were several recalls, but not for my year. Apparently this is a major problem with the Chevy Equinox.

NHTSA ID

11696185

Incident

Oct 27, 2025

Check engine light, reduced engine performance, stalling antiskid message coming on misfire won’t accelerate hard starting. First time June 2025 bad fuel injector second time August 2025 bad fuel injector third time October 2025 car at dealership replacing high-pressure fuel pump.all repairs done at Bomnin Chevrolet west Kendall Miami fl 33177

NHTSA ID

11695540

Incident

Jun 12, 2025

Car stalling

NHTSA ID

11689076

Incident

Sep 22, 2025

High pressure fuel pump bad before 60,000 miles

NHTSA ID

11681379

Incident

Aug 11, 2025