RoadVitals

2019 Subaru Ascent

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 22V907000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
443
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Jul 7, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
16
8 injuries, 0 deaths reported

Overview

Our database contains 443 NHTSA owner-reported complaints for the 2019 Subaru Ascent, most frequently naming the electrical, powertrain (other) and visibility categories. 9 safety recalls have been issued covering this model year; and 652 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

View all 9

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V436000

EQUIPMENT:OTHER:LABELS

Jul 7, 2026
541,237 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
The risk: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
The remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk were mailed August 24, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Subaru of America, Inc.Manufacturer number WRH-26View on NHTSA.gov
22V907000NHTSA advisory: park outside

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Dec 8, 2022
271,694 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
The risk: A melting ground terminal increases the risk of a fire.
The remedy: Owners are advised to park their vehicle away from structures and to avoid leaving the vehicle unattended while the engine is running. An owner who notices or smells smoke coming from the dash or driver's footwell area should immediately stop operating the vehicle and turn the ignition switch to the "Off" position. Dealers will replace the PTC heater ground bolts and if necessary, replace the ground wire and the connector holder, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRL-22.
Subaru of America, Inc.Manufacturer number WRL-22View on NHTSA.gov
21V955000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:DRIVELINE:CHAIN/BELT

Dec 9, 2021
198,255 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
The risk: An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
The remedy: Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Subaru of America, Inc.Manufacturer number WRK-21View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 443
Powertrain (other)
Filed Oct 19, 2026

The contact owns a 2019 Subaru Ascent. The contact stated that while driving at 50 MPH, the vehicle hesitated. The vehicle was taken to a local dealer, where diagnostic trouble codes were identified, and a vehicle reprogramming was performed. While driving, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the transmission had failed and required replacement. Warranty coverage was not available; however, a loaner vehicle was provided. The contact associated the failure with NHTSA Campaign Number: 21V955000 (Power Train). The manufacturer advocacy center was notified. The failure mileage was approximately 108,000.

NHTSA ID
11772017
Incident
Sep 19, 2026
Mileage
108,000 mi
Powertrain (other)
Filed Oct 7, 2026

CVT IS SLIPPING AND FAILING INTERNALLY, CVT ASSEMBLY REQUIRES REPLACEMENT.

NHTSA ID
11769553
Incident
Sep 7, 2026
Powertrain (other)Suspension
Filed Sep 6, 2026

Subaru of America has a Bulletin out that changes the front suspension arms for both front ends. The dealership made this correction and now the front end rattles like there are loose parts. Dealership says they don’t hear it. Won’t investigate more unless I pay them a diagnostic fee. If Subaru of America knows this vehicle has a faulty part that causes the calipers to clamp down too hard thus warping the rotors! Dealership & SOA need to advertise this Bulletin as a recall.

NHTSA ID
11762427
Incident
May 11, 2026
Body & structure
Filed Sep 4, 2026

The contact owns a 2019 Subaru Accent. The contact stated that while driving 60 MPH, the hood was shaking and vibrating abnormally. The dealer was made aware of the failure. The vehicle was taken to the dealer. The contact was informed that an unknown adjustment was needed. Additionally, the shocks were replaced, but the failure reoccurred. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact was informed that the hinges were fractured. The contact was informed that the hinges needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 60,000.

NHTSA ID
11762249
Incident
Jun 19, 2024
Mileage
60,000 mi
Body & structureElectricalInterior & seats
Filed Aug 19, 2026

Immediately after pushing the lift gate release button on the dash, a loud and constant alarm tone began. The gate would then not open using the button on the dash, remote, or handle on the exterior of the lift gate door. To access the items in the rear (and to stop the alarm), we needed to get the door open. We followed the owner's manual exactly to access the internal emergency release. We removed the plastic cover for the gear unit, then used a screwdriver to manually move the release to the right. Despite every amount of pressure we tried, including adding pressure by pushing down on the gate from the outside with one person while another tried the release procedure, the gate would not open. We ended up looking on YouTube, and found a video that this is not uncommon - and that the solution is to disconnect the battery or to remove fuse #14 on the fuse panel. With tremendous effort and using a pair of pliers, we finally removed the fuse. The alarm stopped but the gate (and other parts of the electrical system) were now off. We replaced the fuse and the door returned to normal function and opened using the handle on the lift gate. This is a tremendous safety issue. First, there is no easy way to open the gate manually from the interior in the case of an emergency (removing the safety cover and the use of a screwdriver or similar tool is required). Second, this emergency process failed completely, as the gate couldn't be opened at all using the manual release.

NHTSA ID
11758028
Incident
Aug 6, 2026
Powertrain (other)
Filed Aug 14, 2026

The vehicle has 178k miles on it currently. I had to have a transmission and transfer case replaced at 68k miles. Done by Subaru. At 168k miles I had to have a new front pump in the transmission case replaced. Repair done by Subaru. Now at 178k miles the second replacement transmission has completely failed and needs replaced.

NHTSA ID
11756882
Incident
Aug 13, 2026
Driver assistanceElectricalPowertrain (other)
Filed Aug 6, 2026

All the safety systems become disabled and check Engine light goes on because transmission fluid is being pumped Out of a faulty secondary pressure sensor part 31878aa020,( defective and replaced with 31878aa021), into the engines wiring at the car computer, transmission computer, and bulkhead connector in fuse box causing all sorts of engine codes. The setting of the engine code closes all the vehicles driver safety systems and changes the dynamic of the drivers driving experience. As the problem gets worse, it can render the car powerless on roads and highways making operation dangerous. I have my car parked in front of the house with the battery and electrical connectors unplugged. This problem is covered by one or more recalls and safety campaigns, but subaru refuses to fix mine and other peoples that I found on Facebook. Someone online listed a $6500.00 repair estimate. They just had it repossessed instead. This part causes the pressure differences that cause the jerky ride and is specifically alluded to in the recall, plus subaru even changed the part because it was defective.

NHTSA ID
11755268
Incident
Jul 28, 2026
Powertrain (other)
Filed Aug 3, 2026

My 2019 Subaru Ascent Limited had a safety recall that was related to a CVT transmission issue. That safety recall was addressed by Sewell Subaru (Dallas, TX) in January of 2025. This past Wednesday, July 29, I was driving on a state highway on my way to work from my residence. Not even two miles away from my residence, I felt a jerk and a loud "thud". That was followed by loss of power in that the vehicle just was rolling, but no power from the gas. I was able to safely maneuver onto a the shoulder and stop the vehicle. Within minutes, I noticed a puddling of a large amount of fluid that I could easily recognize was not oil. The vehicle was towed back to Sewell Subaru this past Saturday and I was notified today that the CVT belt snapped and it caused a hold in the transmission case, which caused the fluid to leak. The service advisor also mentioned that Subaru is not wanting to cover the replacement and that they are citing that the reason is that Subaru records are showing irregular servicing done by a Subaru service center. This issue has nothing to do with routine maintenance, or where I get those, and has everything to do with the catastrophic failure of the very same component that was at the heart of their known safety recall issue.

NHTSA ID
11754594
Incident
Jul 29, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-142-26

FUEL/PROPULSION SYSTEM

This bulletin announces a change to the troubleshooting tree when diagnosing DTC P2404 EVAP SYSTEM LEAK DETECTION PUMP SENSE CIRCUIT RANGE/PERFORMANCE.

09-107-23R

ELECTRICAL SYSTEM; ENGINE

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. This is an revised version of the original bulletin.

SubaruNet Announcement (T

ELECTRICAL SYSTEM; POWER TRAIN

This is an update announcement regarding the TechShare & NorthStar Integration - CVT Diag.

18-247-26

ELECTRICAL SYSTEM

This Service Information Bulletin announces Service Manual updates for the diagnosis of hands-free calling and voice recognition concerns.

SubaruNet Announcement (S

ELECTRICAL SYSTEM

This announcement provides information on the connected services platform for Subaru EVs.

15-304-22R

ELECTRICAL SYSTEM

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Ascent by model year
YearComplaintsRecallsInvestigationsIssue Index
2026610—
2025151051.4
2024511047.2
2023474059.2
2022562054.3
20211062052.1
20203255050.1
2019Viewing4439050.3

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.