RoadVitals

2025 Subaru Ascent

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 7, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2025 Subaru Ascent, most frequently naming the visibility, driver assistance and electrical categories. 1 safety recall has been issued covering this model year; and 99 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility425.0%
  • Driver assistance212.5%
  • Electrical212.5%
  • Body & structure212.5%
  • Steering212.5%
  • Engine212.5%
  • Tires & wheels16.3%
  • Brakes16.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Jul 7, 2026
541,237 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2026 Crosstrek Hybrid, 2025-2026 Forester Hybrid, Forester, and 2019-2026 Ascent vehicles. These vehicles were manufactured with an incorrect Gross Axle Weight Rating (GAWR) on the certification label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 110, "Tire selection and rims."
The risk: An incorrect GAWR label may lead to an overloaded vehicle, increasing the risk of a crash.
The remedy: Subaru will mail a new certification label to owners, free of charge. Owners may also choose to have a dealer install the new label, free of charge. Letters informing owners of the safety risk are expected to be mailed August 25, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-26.
Subaru of America, Inc.Manufacturer number WRH-26View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Jul 23, 2026

2025 Subaru Ascent has a popping noise randomly usually when turning left. Dealership services can not find the source.

NHTSA ID
11752548
Incident
May 15, 2026
BrakesElectricalSteering
Filed Jun 26, 2026

The car will spontaneously brake for no reason while driving forward and reverse. The steering wheel will spontaneously steer you out of the lane. The doors will lock while you are in the car and you can't get out for about 30 seconds. The deck door will come down on you unexpectedly while loading items. It has hit us in the head or makes us twist our back to lift it up. The stereo system has a mind if it's own. The eye site goes on and off for no reason. These safety issues concern us. We have had it in the service department three times and they can't duplicate the problem. They have had it since June 6th and drove it 30 miles in 20 days. I don't think they drove it long enough to duplicate the problem. It usually happens after about 15/20 minutes of driving. Typically that is about how long before the brakes will spontaneously brake.

NHTSA ID
11746812
Incident
May 29, 2026
Driver assistance
Filed Jun 25, 2026

Traveling in my 2025 Subaru Ascent with cruise control set at 50mph. Bright sunny day, no shadows on the road and no vehicles in front of me. My vehicle slammed on the brakes out of nowhere. Held deceleration about 5-7 seconds and then resumed cruising speed. The road I was on is generally busy. I got very lucky there was no one behind me or I would have been rear ended.

NHTSA ID
11746540
Incident
Jun 25, 2026
ElectricalEngine
Filed Jun 3, 2026

31 May 2026 (AM) Operating vehicle north on MD Rte 147 traveling appr. 45 MPH when vehicle started experiencing uncontrolled electrical activation of features e.g., heat, air, radio, main display. This proceed a shuddering in the drive train like one would experience with a transmission issue. Then, without warning, while at full speed, there was a complete loss of engine power i.e., it turned off, which also resulted in loss of steering and breaking resulting in a complete loss of control of the vehicle. As the vehicle drifted to a rolling stop, the main display indicated to turn off the vehicle and it was forced into park to stop it and then the ignition control button was pushed. The car was restarted and moved off the road. Subsequent restarts and terminations occurred without issue. No fault code was generated or captured by the vehicle computer and the dealer could not reproduce the problem.

NHTSA ID
11741773
Incident
May 31, 2026
Body & structure
Filed May 3, 2026

The window pillars on the passenger side deformed on exposure to sunlight reflected from our house windows; in less than 6 months of ownership! We are the original owners and took possession in June 2025. Both the local Subaru dealer and Subaru USA have been involved. Subaru USA Case number is: 251230 - 1500232. Subaru will NOT cover this despite us having owned a Subaru DL, a Subaru Forester, and a Hyundai Tucson all parked in the same driveway, same manner (backed in), and owned for a minimum of 5 years by us as second owners for all 3 cars AND zero issues with any body pieces. There were no warnings, either at time of purchase or prior to us filing a request for relief with Subaru in December 2025.

NHTSA ID
11735425
Incident
Dec 30, 2025
Filed Feb 28, 2026

While driving the passenger door window behind the driver burst, then began falling into the car. The safety issue would have occurred if one of my grandchildren were sitting there. Also, the startling event of it just bursting and possible causing a jerk in the car. The dealer said that they have not heard of this and would not repair under warranty (brand new car, purchased in September). Police investigated and saw nothing that would have caused an outside force to break the window. No warnings

NHTSA ID
11721168
Incident
Feb 27, 2026
Engine
Filed Dec 21, 2025
Crash reportedFire reported

I hit a deer on CA 395 north, my braking system worked and my air bags deployed, and then my engine immediately caught fire. I’m lucky i was able to get out of the car through a back door. Every police and fire who responded said they have never seen a car catch fire after hitting a deer and i should report a vehicle malfunction

NHTSA ID
11706345
Incident
Dec 20, 2025
Tires & wheels
Filed Dec 5, 2025

I own a 2025 Subaru Ascent Limited. At approximately 20,000 miles, one of the original tires (factory-installed) developed a straight split along the tread/shoulder area. The cut was very straight, almost like along a seam, and I could see metal/steel cords exposed through the opening. There was no major impact, curb strike, or pothole event that I’m aware of, and there was no obvious sidewall or wheel damage. The Subaru dealer inspected the tire and replaced it, but I do not have the tire in my possession, so I no longer have the exact tire brand/model or DOT number. I have photos of the damage and a repair order from the dealer showing the tire replacement. I have also reported this incident to Subaru’s customer advocate department because I am concerned this may be a safety-related tire or manufacturing issue on a relatively new vehicle with low mileage.

NHTSA ID
11703374
Incident
Nov 1, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SubaruNet Announcement (P

STRUCTURE:BODY

WRH-26 Certification Label Non-Compliance Recall- Parts and SSLP Process Updates.

SubaruNet Announcement (V

This announcement provides WRH-26 recall information for owner contact and a vehicle disclosure form.

SubaruNet Announcement (C

This announcement provides WRH-26 recall information for customers.

SubaruNet Announcement (v

This announcement provides information on WRH-26 affected CPO and Used Vehicle Inventory.

WRH-26R

Subaru of America, Inc. (Subaru) has initiated a non-compliance recall for certain 2026 model yearCrosstrek Hybrid vehicles, 2025-2026 model year Forester & Forester Hybrid vehicles, and 2019- 2026 Ascent vehicles due to incorrect information listed on the certification label. (This is an revised version of the original bulletin.)

SubaruNet Announcement (W

This announcement provides an update for retailer inventory affected by the WRH-26 non-compliance recall.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Ascent by model year
YearComplaintsRecallsInvestigationsIssue Index
2026110
2025Viewing131047.6
2024481045.3
2023424058.7
2022552054.0
20211002050.8
20203185049.4
20194379049.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.