SEATS:FRONT ASSEMBLY:POWER ADJUST
2025 Lincoln Navigator
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 14 NHTSA owner-reported complaints for the 2025 Lincoln Navigator, most frequently naming the driver assistance, brakes and electrical categories. 7 safety recalls have been issued covering this model year; and 173 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2025 | 1 | 1 |
| Oct 2025 | 1 | 2 |
| Nov 2025 | 1 | 3 |
| Feb 2026 | 3 | 6 |
| Mar 2026 | 1 | 7 |
| May 2026 | 3 | 10 |
| Jun 2026 | 1 | 11 |
| Sep 2026 | 1 | 12 |
| Oct 2026 | 2 | 14 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance631.6%
- Brakes421.1%
- Electrical315.8%
- Steering210.5%
- Visibility210.5%
- Body & structure15.3%
- Airbags15.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
7 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:ADAS
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TAIL LIGHTS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
There was a collision of the vehicle with the garage cabinets (full length and attached to the wall)as we pulled into the garage The vehicles forward collision warning did not alert us and the beeps to lets us know we were close did not sound. The automatic emergency braking also did not stop the car from hitting the cabinets in front of us. Notices that this system had issues came as far back as novemember 2025 and officially in march 2026. I had my car serviced and requested all updates after both those times and they said it was safe to drive fully. Picture. included. The car went working and the the manufacturer and the dealer fail us leading to an accident
- NHTSA ID
- 11774552
- Incident
- Oct 27, 2026
Brakes failed while driving. I could not stop. Thank goodness I didn’t run anyone over. First time it happened I had it towed to the dealership- they said they fixed the problem. These are the warnings I got during the loss of my brakes the 2nd time: Antilock Brake Fault Yesterday at 8:22 PM Anti-lock Brake System Fault Yesterday at 8:22 PM Pre-Collision Assist Not Available Yesterday at 8:22 PM Powertrain Malfunction / Reduced Power Yesterday at 8:22 PM Electronic Parking Brake Yesterday at 8:22 PM Powertrain Malfunction / Reduced. There was no warning that this would happen. Second time was very terrifying as I was on the beltway.
- NHTSA ID
- 11769817
- Incident
- Oct 7, 2026
2025 Lincoln Navigator L Black Label. Vehicle has experienced an intermittent recurring condition involving unintended braking/deceleration and inability to accelerate normally. During an occurrence, the vehicle can begin slowing/braking without the driver commanding it and then may not accelerate normally or travel much above approximately 30 mph despite accelerator input. There has also been abnormal cruise-control behavior associated with an occurrence. The condition has been experienced by three different drivers. During the most recent occurrence, the unexpected deceleration created a risk of being struck from behind. The vehicle was previously presented to an authorized Lincoln dealership for a documented braking concern beginning in December 2025. The dealership subsequently replaced and programmed the electronic brake booster. The braking/deceleration condition has since recurred. The vehicle is currently at an authorized Lincoln dealership. The dealership reports that no current diagnostic trouble codes are present and that it has been unable to duplicate the condition during limited testing. The dealership and Lincoln have recommended that I participate in a test drive to attempt to reproduce the condition. Because the reported malfunction involves unexpected braking/deceleration and loss of normal acceleration, I do not feel safe being inside the vehicle while it is driven for the purpose of intentionally attempting to reproduce the event. The vehicle remains with the dealership while the condition is being investigated.
- NHTSA ID
- 11765459
- Incident
- Aug 24, 2026
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immediately after a warning popped on the dash stating "Drive control fault service required." Upon calling roadside and bringing the vehicle to the service center the following was identified. The Vehicle Dynamics Control Module (VDM) failed. This caused the vehicle to detect a rollover, which means the vehicle took control of the steering and brakes according to the service manager and would not allow the driver to intervene. This module was replaced. A cause for the module failure could not be found. The module was not allowed to be inspected and was sent to Lincoln corporate. The service tech was not allowed to open the module and identify the reason for failure. The risk for this part failing means that steering and braking are non operational. In my situation this was potentially a lethal accident with myself and family in the car. To slide off the road and hit a parked dump truck surely could have been life ending for myself and others. Vehicle diagnosed for DTC C1112:92 in the VDM The problem was not able to be reproduced. A cause of the problem has not been identified and is not known. The service center sounded concerned that they could not find the reason for failure and could not confirm it wont happen again. The vehicle was only inspected by the service center. There were no prior symptoms or warning lights or messages prior to the module failure.
- NHTSA ID
- 11742754
- Incident
- May 25, 2026
The contact owns a 2025 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the sunroof independently fractured. The vehicle was taken to the dealer, and the vehicle was repaired. In addition, the contact stated that when retrieving the vehicle, the contact stated that the paint was scratched down to the frame of the sunroof. The vehicle was at the dealer for more than a month. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.
- NHTSA ID
- 11740087
- Incident
- Apr 19, 2026
- Mileage
- 3,000 mi
On Tuesday, May 5 2026 upon entering the vehicle, my wife closed the drivers door at which time the rear windshield exploded. The vehicle is scheduled for an appointment on Monday, May 11, 2026 at Porterville Ford for inspection. Approximately 50% of the glass came out, both inside and outside the vehicle. If my children were there, they would have been covered in broken tiny pieces of glass. This vehicle has just over 6,000 miles since new and has never had any damage to the glass. I have researched online and there are many other instances where this has happened, often siting incorrect or too tight of installations where the pressure from closing a door shatters the tempered glass.
- NHTSA ID
- 11736550
- Incident
- May 5, 2026
The contact owns a 2025 Lincoln Navigator L. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. No warning light was illuminated. Additionally, the vehicle jerked violently while accelerating and while reversing on a hill. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 500.
- NHTSA ID
- 11735114
- Incident
- Apr 11, 2026
- Mileage
- 500 mi
Driving vehicle at 73mph on I-75 in GA Northbound. Front panel of moon/sun-roof exploded/shattered with no indication of impact causing the failure. Loud bang followed by safety glass falling into cabin. Vehicle had lincoln-approved/dealer roof-rails.
- NHTSA ID
- 11726140
- Incident
- Mar 21, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; SEATS
Some 2025-2027 Expedition/Navigator vehicles built on or before 21-Sep-2026 may exhibit second and/or third row power seat functions inoperative with diagnostic trouble code (DTC) U024D stored in the accessory protocol interface module (APIM). Vehicles built without multi-contour second row seats (without minor feature code BYBAL) may also display "Seat Cannot Lock Do Not Use" in the instrument panel cluster (IPC). This may be due to the software in the seat control module-J (SCMJ).<br/><br/>If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, perform a battery disconnect/connect to restore SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If SCMJ communication is not restored with the power reset, diagnose the SCMJ communication fault outside of this article. Refer to WSM, Section 418-00A.<br/><br/>If SCMJ communication was restored by the battery reset, reprogram the SCMJ using the latest software level of the FDRS scan tool to correct this condition. For claiming, use causal part number 14F042 and labor operations 12651D and 12651D4.<br/><br/>To
ELECTRICAL SYSTEM; SEATS
Quality improvements include: -Enhanced second row seat operation to prevent movement interruptions
ELECTRICAL SYSTEM
A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The DTC(s) present indicate that the vehicle requires a software update. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Reprogram the following modules to the latest software level using the FDRS scan tool. Repair instructions 1. Update the Rear Gate Trunk Module (RGTM) to the latest calibration. 2. Ensure the Liftgate latch alignment is correct. Workshop Manual 501-03.
ELECTRICAL SYSTEM
A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The DTCs indicate that the vehicle requires the following replacement component - Power Liftgate Motor. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Install a new Power Liftgate Motor. Repair instructions 1. Replace the Power Liftgate Motor Per Workshop Manual Section 501-03 Power Liftgate Motor. 2. Ensure Liftgate is aligned properly per Workshop Manual Section 501-03 Liftgate Alignment. 3. Update Software in the Rear Gate Trunk Module (GRTM).
ELECTRICAL SYSTEM
Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front audio speakers that changes with engine RPM. This may be due to a software concern with the active noise cancellation system. Replacement of audio system components will not resolve this condition. Advise customers that engineering is currently investigating and developing a software solution that is expected by the end of Q1 2027.<br/ ><br /> If experienced, customers can temporarily clear the abnormal noise condition by stopping the vehicle in a safe location, placing the transmission in park, then pressing the audio volume control/power button 5 times until the vehicle center screen begins to reboot. The condition should also be temporarily resolved after parking the vehicle with the ignition off, doors locked, and keys moved more than 15 feet away from the vehicle allowing all systems to go to sleep for at least 15 minutes.<br/ ><br /> If a vehicle exhibits this condition, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professi
ELECTRICAL SYSTEM; SEATS
Some 2025-2027 Expedition/Navigator vehicles built without multi-contour second row seats (without minor feature code BYBAL) may exhibit a concern where the instrument panel cluster (IPC) displays "Seat Cannot Lock Do Not Use" for one or both second row seats. This message can appear if the seat control module-J (SCMJ) is offline. If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, determine if a battery disconnect/connect restores SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If not, diagnose communication faults referring to WSM, Section 418-00A.<br /><br /> If no communication faults are present but seat cannot lock warnings occur, engineering seeks feedback on latch sensor circuit voltage while the concern is present. Access (but do not disconnect) connectors C3136/C3135 under the affected second row seat(s). Using a multimeter, connect negative lead to body ground. Using a flex probe or similar, back probe terminals 2 and 22 on C3135 and record the voltage. Back probe terminals 8 and 23 on C3136 and record the voltage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 2 | 0 | — |
| 2026 | 1 | 3 | 0 | — |
| 2025Viewing | 14 | 7 | 0 | 58.0 |
| 2024 | 16 | 7 | 0 | 63.2 |
| 2023 | 7 | 8 | 0 | — |
| 2022 | 21 | 14 | 0 | 66.1 |
| 2021 | 34 | 12 | 0 | 59.7 |
| 2020 | 32 | 13 | 0 | 67.8 |
| 2019 | 86 | 10 | 1 | 74.9 |
| 2018 | 52 | 12 | 1 | 64.5 |
| 2017 | 32 | 5 | 0 | 64.3 |
| 2016 | 25 | 4 | 0 | 55.0 |
| 2015 | 21 | 4 | 0 | 59.6 |
| 2014 | 17 | 0 | 0 | 37.6 |
| 2013 | 14 | 0 | 1 | 57.8 |
| 2012 | 12 | 3 | 1 | 44.1 |
| 2011 | 9 | 0 | 1 | — |
| 2010 | 16 | 0 | 0 | 44.3 |
| 2009 | 10 | 1 | 0 | 44.3 |
| 2008 | 30 | 2 | 1 | 55.4 |
| 2007 | 45 | 2 | 0 | 48.5 |
| 2006 | 60 | 3 | 0 | 51.5 |
| 2005 | 48 | 0 | 0 | 38.0 |
| 2004 | 86 | 0 | 1 | 42.5 |
| 2003 | 127 | 1 | 1 | 49.6 |
| 2002 | 32 | 4 | 2 | 64.5 |
| 2001 | 81 | 6 | 4 | 65.6 |
| 2000 | 109 | 7 | 2 | 63.9 |
| 1999 | 132 | 7 | 3 | 63.3 |
| 1998 | 192 | 6 | 4 | 65.6 |
| 1997 | 0 | 2 | 3 | — |
| 1996 | 0 | 0 | 0 | — |
| 1995 | 0 | 0 | 0 | — |
| 1994 | 0 | 0 | 0 | — |
| 1993 | 0 | 0 | 0 | — |
| 1992 | 0 | 0 | 0 | — |
| 1991 | 0 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.