RoadVitals

2025 Lincoln Navigator

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Oct 20, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2025 Lincoln Navigator, most frequently naming the driver assistance, brakes and electrical categories. 7 safety recalls have been issued covering this model year; and 173 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance631.6%
  • Brakes421.1%
  • Electrical315.8%
  • Steering210.5%
  • Visibility210.5%
  • Body & structure15.3%
  • Airbags15.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEATS:FRONT ASSEMBLY:POWER ADJUST

Oct 20, 2026
36,994 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2025-2027 Lincoln Navigator vehicles. The Rear Audio Control Module (RACM) may inadvertently command the chauffeur seat feature, causing the front passenger seat to adjust forward, rearward, or recline unexpectedly without occupant input.
The risk: A front passenger seat that moves unexpectedly can contact second-row passengers, or force the front passenger into an unsafe seating position, increasing the risk of injury.
The remedy: Dealers will update the accessory protocol interface module (APIM) and rear audio control module (RACM) software to disable chauffeur mode, free of charge. Owner notification letters are expected to be mailed in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S77. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 26, 2026.
Ford Motor CompanyManufacturer number 26S77View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:ADAS

Mar 18, 2026
254,640 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.
The risk: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.
The remedy: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.
Ford Motor CompanyManufacturer number 26S21View on NHTSA.gov

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:TAIL LIGHTS

Feb 20, 2026
4,381,878 units potentially affected
The defect: Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
The risk: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
The remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.
Ford Motor CompanyManufacturer number 26C10View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Oct 29, 2026
Crash reported

There was a collision of the vehicle with the garage cabinets (full length and attached to the wall)as we pulled into the garage The vehicles forward collision warning did not alert us and the beeps to lets us know we were close did not sound. The automatic emergency braking also did not stop the car from hitting the cabinets in front of us. Notices that this system had issues came as far back as novemember 2025 and officially in march 2026. I had my car serviced and requested all updates after both those times and they said it was safe to drive fully. Picture. included. The car went working and the the manufacturer and the dealer fail us leading to an accident

NHTSA ID
11774552
Incident
Oct 27, 2026
Brakes
Filed Oct 8, 2026

Brakes failed while driving. I could not stop. Thank goodness I didn’t run anyone over. First time it happened I had it towed to the dealership- they said they fixed the problem. These are the warnings I got during the loss of my brakes the 2nd time: Antilock Brake Fault Yesterday at 8:22 PM Anti-lock Brake System Fault Yesterday at 8:22 PM Pre-Collision Assist Not Available Yesterday at 8:22 PM Powertrain Malfunction / Reduced Power Yesterday at 8:22 PM Electronic Parking Brake Yesterday at 8:22 PM Powertrain Malfunction / Reduced. There was no warning that this would happen. Second time was very terrifying as I was on the beltway.

NHTSA ID
11769817
Incident
Oct 7, 2026
Filed Sep 19, 2026

2025 Lincoln Navigator L Black Label. Vehicle has experienced an intermittent recurring condition involving unintended braking/deceleration and inability to accelerate normally. During an occurrence, the vehicle can begin slowing/braking without the driver commanding it and then may not accelerate normally or travel much above approximately 30 mph despite accelerator input. There has also been abnormal cruise-control behavior associated with an occurrence. The condition has been experienced by three different drivers. During the most recent occurrence, the unexpected deceleration created a risk of being struck from behind. The vehicle was previously presented to an authorized Lincoln dealership for a documented braking concern beginning in December 2025. The dealership subsequently replaced and programmed the electronic brake booster. The braking/deceleration condition has since recurred. The vehicle is currently at an authorized Lincoln dealership. The dealership reports that no current diagnostic trouble codes are present and that it has been unable to duplicate the condition during limited testing. The dealership and Lincoln have recommended that I participate in a test drive to attempt to reproduce the condition. Because the reported malfunction involves unexpected braking/deceleration and loss of normal acceleration, I do not feel safe being inside the vehicle while it is driven for the purpose of intentionally attempting to reproduce the event. The vehicle remains with the dealership while the condition is being investigated.

NHTSA ID
11765459
Incident
Aug 24, 2026
BrakesDriver assistanceSteering
Filed Jun 8, 2026

Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immediately after a warning popped on the dash stating "Drive control fault service required." Upon calling roadside and bringing the vehicle to the service center the following was identified. The Vehicle Dynamics Control Module (VDM) failed. This caused the vehicle to detect a rollover, which means the vehicle took control of the steering and brakes according to the service manager and would not allow the driver to intervene. This module was replaced. A cause for the module failure could not be found. The module was not allowed to be inspected and was sent to Lincoln corporate. The service tech was not allowed to open the module and identify the reason for failure. The risk for this part failing means that steering and braking are non operational. In my situation this was potentially a lethal accident with myself and family in the car. To slide off the road and hit a parked dump truck surely could have been life ending for myself and others. Vehicle diagnosed for DTC C1112:92 in the VDM The problem was not able to be reproduced. A cause of the problem has not been identified and is not known. The service center sounded concerned that they could not find the reason for failure and could not confirm it wont happen again. The vehicle was only inspected by the service center. There were no prior symptoms or warning lights or messages prior to the module failure.

NHTSA ID
11742754
Incident
May 25, 2026
Visibility
Filed May 26, 2026

The contact owns a 2025 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the sunroof independently fractured. The vehicle was taken to the dealer, and the vehicle was repaired. In addition, the contact stated that when retrieving the vehicle, the contact stated that the paint was scratched down to the frame of the sunroof. The vehicle was at the dealer for more than a month. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

NHTSA ID
11740087
Incident
Apr 19, 2026
Mileage
3,000 mi
Visibility
Filed May 8, 2026

On Tuesday, May 5 2026 upon entering the vehicle, my wife closed the drivers door at which time the rear windshield exploded. The vehicle is scheduled for an appointment on Monday, May 11, 2026 at Porterville Ford for inspection. Approximately 50% of the glass came out, both inside and outside the vehicle. If my children were there, they would have been covered in broken tiny pieces of glass. This vehicle has just over 6,000 miles since new and has never had any damage to the glass. I have researched online and there are many other instances where this has happened, often siting incorrect or too tight of installations where the pressure from closing a door shatters the tempered glass.

NHTSA ID
11736550
Incident
May 5, 2026
Driver assistance
Filed May 1, 2026

The contact owns a 2025 Lincoln Navigator L. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. No warning light was illuminated. Additionally, the vehicle jerked violently while accelerating and while reversing on a hill. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 500.

NHTSA ID
11735114
Incident
Apr 11, 2026
Mileage
500 mi
Filed Mar 22, 2026

Driving vehicle at 73mph on I-75 in GA Northbound. Front panel of moon/sun-roof exploded/shattered with no indication of impact causing the failure. Loud bang followed by safety glass falling into cabin. Vehicle had lincoln-approved/dealer roof-rails.

NHTSA ID
11726140
Incident
Mar 21, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SSM 55305

ELECTRICAL SYSTEM; SEATS

Some 2025-2027 Expedition/Navigator vehicles built on or before 21-Sep-2026 may exhibit second and/or third row power seat functions inoperative with diagnostic trouble code (DTC) U024D stored in the accessory protocol interface module (APIM). Vehicles built without multi-contour second row seats (without minor feature code BYBAL) may also display "Seat Cannot Lock Do Not Use" in the instrument panel cluster (IPC). This may be due to the software in the seat control module-J (SCMJ).<br/><br/>If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, perform a battery disconnect/connect to restore SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If SCMJ communication is not restored with the power reset, diagnose the SCMJ communication fault outside of this article. Refer to WSM, Section 418-00A.<br/><br/>If SCMJ communication was restored by the battery reset, reprogram the SCMJ using the latest software level of the FDRS scan tool to correct this condition. For claiming, use causal part number 14F042 and labor operations 12651D and 12651D4.<br/><br/>To

SCMK-SCML-26.2.5.7.2 Navi

ELECTRICAL SYSTEM; SEATS

Quality improvements include: -Enhanced second row seat operation to prevent movement interruptions

CAD-26-4039

ELECTRICAL SYSTEM

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The DTC(s) present indicate that the vehicle requires a software update. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Reprogram the following modules to the latest software level using the FDRS scan tool. Repair instructions 1. Update the Rear Gate Trunk Module (RGTM) to the latest calibration. 2. Ensure the Liftgate latch alignment is correct. Workshop Manual 501-03.

CAD-26-4017

ELECTRICAL SYSTEM

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The DTCs indicate that the vehicle requires the following replacement component - Power Liftgate Motor. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Install a new Power Liftgate Motor. Repair instructions 1. Replace the Power Liftgate Motor Per Workshop Manual Section 501-03 Power Liftgate Motor. 2. Ensure Liftgate is aligned properly per Workshop Manual Section 501-03 Liftgate Alignment. 3. Update Software in the Rear Gate Trunk Module (GRTM).

SSM 55258

ELECTRICAL SYSTEM

Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front audio speakers that changes with engine RPM. This may be due to a software concern with the active noise cancellation system. Replacement of audio system components will not resolve this condition. Advise customers that engineering is currently investigating and developing a software solution that is expected by the end of Q1 2027.<br/ ><br /> If experienced, customers can temporarily clear the abnormal noise condition by stopping the vehicle in a safe location, placing the transmission in park, then pressing the audio volume control/power button 5 times until the vehicle center screen begins to reboot. The condition should also be temporarily resolved after parking the vehicle with the ignition off, doors locked, and keys moved more than 15 feet away from the vehicle allowing all systems to go to sleep for at least 15 minutes.<br/ ><br /> If a vehicle exhibits this condition, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professi

SSM 55244

ELECTRICAL SYSTEM; SEATS

Some 2025-2027 Expedition/Navigator vehicles built without multi-contour second row seats (without minor feature code BYBAL) may exhibit a concern where the instrument panel cluster (IPC) displays "Seat Cannot Lock Do Not Use" for one or both second row seats. This message can appear if the seat control module-J (SCMJ) is offline. If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, determine if a battery disconnect/connect restores SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If not, diagnose communication faults referring to WSM, Section 418-00A.<br /><br /> If no communication faults are present but seat cannot lock warnings occur, engineering seeks feedback on latch sensor circuit voltage while the concern is present. Access (but do not disconnect) connectors C3136/C3135 under the affected second row seat(s). Using a multimeter, connect negative lead to body ground. Using a flex probe or similar, back probe terminals 2 and 22 on C3135 and record the voltage. Back probe terminals 8 and 23 on C3136 and record the voltage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lincoln Navigator by model year
YearComplaintsRecallsInvestigationsIssue Index
2027020—
2026130—
2025Viewing147058.0
2024167063.2
2023780—
20222114066.1
20213412059.7
20203213067.8
20198610174.9
20185212164.5
2017325064.3
2016254055.0
2015214059.6
2014170037.6
2013140157.8
2012123144.1
2011901—
2010160044.3
2009101044.3
2008302155.4
2007452048.5
2006603051.5
2005480038.0
2004860142.5
20031271149.6
2002324264.5
2001816465.6
20001097263.9
19991327363.3
19981926465.6
1997023—
1996000—
1995000—
1994000—
1993000—
1992000—
1991000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.