2019 Lincoln Navigator

On November 22, 2023, the Office of Defects Investigation (ODI) opened PE23-021 to investigate instances of seat belt pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound immediately followed by the seatbelt tightening around the occupant’s torso area. The complaints do not allege a crash occurred that may have resulted in the deployment of the pretensioner system. The investigation revealed certain seatbelt pretensioners may develop corroded squib pins where the bridge wire (heating element of pyro-technic device) is welded. Extended corrosion and a partial separation of the weld may cause a high resistance or an open circuit condition to occur, potentially resulting in pretensioner inadvertent deployment. Inadvertent pretensioner deployment will result in the seatbelt being locked in position, no longer able to extend or retract as designed, which may result in injury in the event of a crash. 11 minor injuries were reported due this failure. Most injuries were bruising to the torso area caused by the rapid tightening of the seatbelt during an inadvertent deployment. On February 9, 2024, Ford filed recall 24V099 for certain MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles with production dates between October 1, 2018, and June 30, 2019. The recall remedy provides the replacement of both front seatbelt retractors if found to have a production date code within the suspect production date range. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at an undisclosed speed, the front driver’s side seat belt retractor pretensioner deployed. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V197000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 117,000.

NHTSA ID

11755045

Incident

Aug 5, 2026

Mileage

117,000 mi

Yesterday while driving on I-65 my car all of a sudden seemed to by hydroplaning even thought no water on the water and steering was super unstable and not able to control the vehicle. I had to pull off the side and drive with flashers all the way while driving at a slow speed. The interior lights also kept coming on by themselves.

NHTSA ID

11754279

Incident

Aug 1, 2026

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving at 40 MPH, the transmission unexpectedly downshifted. Additionally, while slowing down and driving under 40 MPH, the transmission experienced a rough downshift, causing the passengers inside the vehicle to lunge forward from their seats. The vehicle was taken to an independent mechanic, who flushed the transmission, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

NHTSA ID

11750065

Incident

Dec 1, 2025

Mileage

77,000 mi

I was driving my car about 30 miles an hour when my driver’s side seat belt suddenly locked down on me painfully. Also when that happened it sounded like a gunshot went off and it smelled like smoke. I did not hit anything or apply my brakes suddenly to cause the seat belt to engage.

NHTSA ID

11748856

Incident

Jul 7, 2026

On Saturday, June 13th, 2026, while merging on to the I-10 freeway heading east, completly without warning, my transmission dropped completely out of gear cancelling acceleration and acted like I had put the transmission in neutral (I had NOT). This caused my vehicle to slow down abruptly with a large vehicle bearing down on me in my lane at freeway speeds (55+). The other vehicle was able to avoid me (just barely) so no accident occurred. I moved towards the side of the road but before I could bring my vehicle to a stop the transmission re-engaged with a violent "BANG" and I was able to accelerate once again. This is not the first time this has happened (transmission dropping out of gear). I have had the vehicle checked out by mechanics at a local Lincoln dealer who could not duplicate the occurrence. Until recently, I was not aware this problem was not unique to just my vehicle. I had thought it was a conflict with my speed control but at the time of this incident the speed control was not engaged. Apparently, this issue has been experienced by many 2019 Lincoln Navigator owners. It would appear a safety recall is in order so as to prevent an injury /deadly accident which could have easily happened to me and my family in this incident.

NHTSA ID

11744182

Incident

Jun 13, 2026

Around mid XXX got into my vehicle I started it up my navigation screen was black and no music would play did not know why it was not working anymore so when I got home I reached out to Ford by email was texting back and forth they had me perform some steps said would bring the system back up that did not work so he wanted me to take it to dealer I did not because they want to charge around $200.00 to look at your vehicle I called Ford by phone as well as Lincoln inquired about recalls on 4-13-26 they also tried to troubleshoot the problem still nothing I spoke with Sandra, Tylor I even asked to speak with upper management about my issue Tylor said he would submit request but went on to say he do not think they would call me back and I also spoke with Dan from Lincoln Apps department they all directed me to the dealer no one offered to waive the for them to look at my vehicle to see what’s wrong and why the system just stopped working like that so have never had a vehicle where the radio just stopped working never happened and my navigation screen is black screen my husband did go and talk with a Ford dealer last week about my vehicle he did not have the vehicle with him put the person did say it what he was stating it seems that it may be a modular it it would run over $2,000 to fix it I’m not sure if my vehicle is involved in this recall 26C27 or 26V372 I feel I should not have to pay for the dealer to inspect my vehicle to see if it’s something wrong on their end thanks for the help in this matter [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11743645

Incident

Apr 13, 2026

The contact owns a 2019 Licoln Navigator. The contact stated while the vehicle was parked, the front driver and passengers seat belts retactators seized. The vehicle was taken to the dealer where it was diagnosed with failed front drivers and passenger seat belts retractor. The contact was informed that the front driver's and passenger's seat belt retractors needed to be replaced. The vehicle was not repaired. The contact was informed of an open recall assoicated with the contact's VIN, NHTSA Campaign Number: 26V344000 (Seat Belts) however the parts were unavailable. The contact was advised to contact the NHTSA Hotline and report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately

NHTSA ID

11741543

Incident

May 1, 2026

Mileage

93,000 mi

Our vehicle is part of a recall of the seatbelts and there is no remedy from the Ford motor company for this yet. Due to safety issues, I feel this needs to be addressed as soon as possible.

NHTSA ID

11738060

Incident

May 15, 2026

Some 2018-2024 Expedition and 2018-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network (CAN) and are not supported by the Ford Diagnostic and Repair System (FDRS). Certain system concerns may be resolved through software updates which will automatically download once each individual monitor is connected to Wi-Fi. Diagnostic support for rear seat entertainment systems is provided by VOXX electronics. If necessary, contact the VOXX Customer Service Department at 1-866-869-7888. If possible, record the device serial number by selecting the gear/Setup icon > Settings > Device and Software > About. If the unit will not power up, the serial number is on a label on the back of the monitor. It is helpful to know the date the issue occurred, how long the monitors were on prior to the issue, what app/input/media was being used, and if the system software was recently updated prior to the concern starting. For claiming, refer to the Warranty and Policy manual for

Harvest Program 25H05 – Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program

Some of the vehicles listed in the Model statement above may exhibit a broken floor console armrest latch.

This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.

This bulletin supersedes TSB 25-2132. Reason for update: update the Part List Description and Labor Times Description Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh engagement * Delayed engagement * Harsh shift * Delayed shift * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM) This may be due to axial movement of the CDF clutch cylinder (7H351) sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary to confirm proper function. Add a new line to the repair order