2027 Lincoln Navigator

Some 2025-2027 Expedition/Navigator vehicles built on or before 21-Sep-2026 may exhibit second and/or third row power seat functions inoperative with diagnostic trouble code (DTC) U024D stored in the accessory protocol interface module (APIM). Vehicles built without multi-contour second row seats (without minor feature code BYBAL) may also display "Seat Cannot Lock Do Not Use" in the instrument panel cluster (IPC). This may be due to the software in the seat control module-J (SCMJ).<br/><br/>If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, perform a battery disconnect/connect to restore SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If SCMJ communication is not restored with the power reset, diagnose the SCMJ communication fault outside of this article. Refer to WSM, Section 418-00A.<br/><br/>If SCMJ communication was restored by the battery reset, reprogram the SCMJ using the latest software level of the FDRS scan tool to correct this condition. For claiming, use causal part number 14F042 and labor operations 12651D and 12651D4.<br/><br/>To

Quality improvements include: -Enhanced second row seat operation to prevent movement interruptions

Quality improvements include: -Steering column memory calibration update to minimize unnecessary contact with mechanical hard stops

Some 2027 Expedition/Navigator vehicles equipped with power running boards built on or before 13-Sep-2026 may exhibit an intermittent condition where the power running boards are unable to deploy or retract with a "Power Running Board Fault" message in the instrument panel cluster (IPC). Diagnostic trouble codes (DTC) C1008:15 and/or C1009:15 may be stored in the driver seat module (DSM). DTC U0208 and/or U0244 may also be stored in various other modules. Other DSM functions may be affected such as heated/cooled/memory seats. This may be due to the software in the DSM. If offline, DSM communication can be restored by cycling the power seat switch or performing a power reset to the DSM. DSM software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who don't want to wait, or have disabled vehicle connectivity, or report that they did not receive the update by December 2026. To correct the condition in the service department, download and run the "DSM - Driver Seat Module (DSM) Module Software Update" application using the latest

Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front audio speakers that changes with engine RPM. This may be due to a software concern with the active noise cancellation system. Replacement of audio system components will not resolve this condition. Advise customers that engineering is currently investigating and developing a software solution that is expected by the end of Q1 2027.<br/ ><br /> If experienced, customers can temporarily clear the abnormal noise condition by stopping the vehicle in a safe location, placing the transmission in park, then pressing the audio volume control/power button 5 times until the vehicle center screen begins to reboot. The condition should also be temporarily resolved after parking the vehicle with the ignition off, doors locked, and keys moved more than 15 feet away from the vehicle allowing all systems to go to sleep for at least 15 minutes.<br/ ><br /> If a vehicle exhibits this condition, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professi

Some 2025-2027 Expedition/Navigator vehicles built without multi-contour second row seats (without minor feature code BYBAL) may exhibit a concern where the instrument panel cluster (IPC) displays "Seat Cannot Lock Do Not Use" for one or both second row seats. This message can appear if the seat control module-J (SCMJ) is offline. If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, determine if a battery disconnect/connect restores SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If not, diagnose communication faults referring to WSM, Section 418-00A.<br /><br /> If no communication faults are present but seat cannot lock warnings occur, engineering seeks feedback on latch sensor circuit voltage while the concern is present. Access (but do not disconnect) connectors C3136/C3135 under the affected second row seat(s). Using a multimeter, connect negative lead to body ground. Using a flex probe or similar, back probe terminals 2 and 22 on C3135 and record the voltage. Back probe terminals 8 and 23 on C3136 and record the voltage.