2026 Lincoln Navigator

The second-row power captain's chairs in my 2026 Lincoln Navigator Black Label move forward and backward while a person is sitting in them, and do not stop when they press against an occupant. The chairs do stop when they contact an object such as a box on the floor, but they do not stop when a person is seated, so there appears to be no occupant or weight sensor that stops seat travel. The seats can be moved by a button in the rear that a younger child seated nearby can easily reach, and by front-seat controls located near the seat massage control, where they can be pressed accidentally. On several occasions this has pushed and squeezed my children while they were seated in the second row. I have six children, ages [XXX], [XXX], [XXX], [XXX] and [XXX], and both the younger kids and my adult sons have been squeezed. Once my [XXX] pressed the seat button without realizing what it did, and the seat squeezed my very tall [XXX], who had a hard time getting it to stop. This happened several times between XXX and XXX, while the vehicle was parked. Mileage: about 1,104 miles. There was no crash and no injury requiring medical care, but the seats have pinned and squeezed my children with no apparent way to stop the motion other than releasing the control. I am concerned that a smaller child, or a child's limb caught between the seat and another surface, could be seriously injured. I bought the vehicle new on XXX from Boucher Lincoln in [XXX]. I contacted the Lincoln Client Relationship Center (case XXX, XXX), and they found no recall or technical service bulletin for this condition. The vehicle has not yet been inspected by the dealer. I am asking NHTSA to review whether the second-row power seats need pinch/obstruction protection or occupant detection to prevent injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11774429

Incident

Oct 28, 2026

Some 2025-2027 Expedition/Navigator vehicles built on or before 21-Sep-2026 may exhibit second and/or third row power seat functions inoperative with diagnostic trouble code (DTC) U024D stored in the accessory protocol interface module (APIM). Vehicles built without multi-contour second row seats (without minor feature code BYBAL) may also display "Seat Cannot Lock Do Not Use" in the instrument panel cluster (IPC). This may be due to the software in the seat control module-J (SCMJ).<br/><br/>If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, perform a battery disconnect/connect to restore SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If SCMJ communication is not restored with the power reset, diagnose the SCMJ communication fault outside of this article. Refer to WSM, Section 418-00A.<br/><br/>If SCMJ communication was restored by the battery reset, reprogram the SCMJ using the latest software level of the FDRS scan tool to correct this condition. For claiming, use causal part number 14F042 and labor operations 12651D and 12651D4.<br/><br/>To

Quality improvements include: -Enhanced second row seat operation to prevent movement interruptions

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The DTC(s) present indicate that the vehicle requires a software update. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Reprogram the following modules to the latest software level using the FDRS scan tool. Repair instructions 1. Update the Rear Gate Trunk Module (RGTM) to the latest calibration. 2. Ensure the Liftgate latch alignment is correct. Workshop Manual 501-03.

A Cloud Assisted Diagnostic based on connected vehicle information is available for this VIN. The DTCs indicate that the vehicle requires the following replacement component - Power Liftgate Motor. The presence of this confirmed DTC provides dealer authorization to perform the following repair - Install a new Power Liftgate Motor. Repair instructions 1. Replace the Power Liftgate Motor Per Workshop Manual Section 501-03 Power Liftgate Motor. 2. Ensure Liftgate is aligned properly per Workshop Manual Section 501-03 Liftgate Alignment. 3. Update Software in the Rear Gate Trunk Module (GRTM).

Some 2025-2027 Expedition/Navigator vehicles may exhibit an intermittent electronic static/buzzing/screeching/humming noise from the front audio speakers that changes with engine RPM. This may be due to a software concern with the active noise cancellation system. Replacement of audio system components will not resolve this condition. Advise customers that engineering is currently investigating and developing a software solution that is expected by the end of Q1 2027.<br/ ><br /> If experienced, customers can temporarily clear the abnormal noise condition by stopping the vehicle in a safe location, placing the transmission in park, then pressing the audio volume control/power button 5 times until the vehicle center screen begins to reboot. The condition should also be temporarily resolved after parking the vehicle with the ignition off, doors locked, and keys moved more than 15 feet away from the vehicle allowing all systems to go to sleep for at least 15 minutes.<br/ ><br /> If a vehicle exhibits this condition, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professi

Some 2025-2027 Expedition/Navigator vehicles built without multi-contour second row seats (without minor feature code BYBAL) may exhibit a concern where the instrument panel cluster (IPC) displays "Seat Cannot Lock Do Not Use" for one or both second row seats. This message can appear if the seat control module-J (SCMJ) is offline. If the Ford Diagnostic Repair System (FDRS) shows the SCMJ offline during a network test, determine if a battery disconnect/connect restores SCMJ communication. Refer to Workshop Manual (WSM), Section 414-01. If not, diagnose communication faults referring to WSM, Section 418-00A.<br /><br /> If no communication faults are present but seat cannot lock warnings occur, engineering seeks feedback on latch sensor circuit voltage while the concern is present. Access (but do not disconnect) connectors C3136/C3135 under the affected second row seat(s). Using a multimeter, connect negative lead to body ground. Using a flex probe or similar, back probe terminals 2 and 22 on C3135 and record the voltage. Back probe terminals 8 and 23 on C3136 and record the voltage.