2022 Lincoln Navigator

I am submitting a formal complaint regarding my 2022 Lincoln Navigator, VIN [XXX], which I purchased new from a Lincoln dealership in [XXX]. Since purchasing the vehicle, it has experienced multiple significant mechanical, safety, and reliability problems: The transmission required repair, and the vehicle remained at the repair facility for more than one month while the work was completed. The original tires had to be replaced, resulting in an out-of-pocket expense of approximately $1,900. The suspension has not operated properly since we purchased the vehicle and continues to cause concern. The vehicle has reportedly been affected by seven recalls. The entire air-conditioning system now needs repair, and I have been quoted approximately $2,700. The continuing transmission and suspension problems are particularly concerning because they may affect the vehicle’s safe operation. Considering that this Navigator was purchased new and is a premium vehicle, this history of repeated defects, recalls, extended repair time, and substantial expenses is unacceptable. I respectfully request: A comprehensive review of the vehicle’s complete warranty, recall, and repair history. A thorough inspection of the transmission and suspension to determine whether the vehicle can be operated safely. Repair of the complete air-conditioning system at no cost to me. Reimbursement of the approximately $1,900 paid to replace the tires. Appropriate reimbursement for transportation expenses and the extended period the vehicle was unavailable. Consideration of a manufacturer repurchase, replacement vehicle, extended warranty, or other substantial goodwill assistance because of the vehicle’s continuing problems. Please establish a formal case, provide me with the case number, and respond in writing within 10 business days. I am prepared to provide the purchase agreement, repair orders, tire invoice, air-conditioning estimate, recall notices, photographs, and any o INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

NHTSA ID

11761973

Incident

Sep 3, 2026

The contact owns a 2022 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

NHTSA ID

11742923

Incident

Jun 9, 2026

No collision warning; completely break failed. Vehicle had some fuel leakage which was fixed on May-21-2026 and break was failed on May-22-2026 which caused due to this repair. It was a major accident and my car got total due to this. I need full refund of my car; same amount when I bought this car.

NHTSA ID

11739952

Incident

May 22, 2026

The rear portion of the moonroof on the vehicle, spontaneous imploded while sitting in the parking area in the middle of the night we have video evidence to prove that nothing happened to the vehicle during the night, and it also appears that the moonroof imploded from the inside as it expanded towards the outside of the body.

NHTSA ID

11739703

Incident

May 23, 2026

Vehicle is subject to multiple open federal safety recalls with no repair remedy currently available from Ford/Lincoln. One recall involves potential fuel pump failure causing loss of fuel pressure, engine stall while driving, and increased crash risk. A second recall involves interruption of driver assistance and visibility systems including rearview camera, forward collision warning, lane keeping, and related safety systems. This vehicle is operated in a commercial passenger rental fleet. Due to federal rental vehicle recall compliance requirements, the vehicle was removed from rental service immediately after issuance of the recalls and cannot legally be rented until repaired. Ford/Lincoln currently has no available repair remedy despite the recalls having been active for an extended period of time. The lack of available remedy has rendered the vehicle commercially unusable for an extended period while continuing to create ongoing safety concerns related to engine stall and interruption of critical driver assistance systems. The vehicle remains unavailable for lawful commercial operation pending manufacturer remedy.

NHTSA ID

11736816

Incident

Jul 8, 2025

The contact owns a 2022 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System Gasoline) and 26V165000 (Back Over Prevention, Electrical System); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ID

11729362

Incident

Apr 6, 2026

While in an airport cell phone waiting lot, an extremely loud explosion happened. I screamed and looked back at my toddler and infant also in the vehicle with me. Thankfully, nobody was harmed. There were no warning lights or sounds before or after the event. I could hear some wind above. I exited the vehicle and checked it - the front panel of the panoramic sunroof had exploded. There was in incredibly large defect in the center with upward bowing and tenting throughout the remaining glass. Pieces of all sizes, tiny to large, were gathered on the closed shade below. I contacted the dealership as the vehicle was still under a bumper to bumper warranty. I took the vehicle to the dealership, and the service department submitted a claim to the warranty department. This was denied as “no point of impact” was identified. Lincoln forums report multiple similar incidences of spontaneously exploding sunroofs. This is incredibly dangerous as it would be a huge hazard if occurred while driving and, if the shade had been opened, it would have seriously injured my children or me.

NHTSA ID

11723386

Incident

Mar 10, 2026

At about 2:30am after hearing some popping noises I went to the vehicle and saw that the engine under the bonnet was on fire. The fire was seeping out from the sides of the bonnet. The vehicle had been parked since 9:20pm the previous night. I called emergency services including the fire department and the police. It spread very quickly in the Garage where the car was parked and burnt out the garage and the Tesla Plaid parked in the same garage. Firefighters put out the fire with total disintegrated remains. It was just luck that I was awake to catch this at this stage otherwise it would have spread to the house. My 3 children and wife were sleeping. The fire started in the engine of the parked Lincoln Navigator. Visual confirmation of the event is evident.

NHTSA ID

11701625

Incident

Nov 24, 2025

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

Some vehicles listed in the Model statement above may exhibit a condition where certain devices built on the Android OS platform (including Voxx rear seat entertainment system) indicate they are connected to the vehicles Wi-Fi hotspot, but internet performance is degraded. Symptoms may include no internet access, intermittent connectivity, and/or limited/very low streaming capability. Some websites/apps may partially load while others do not load at all, despite showing Connected. This may be due to the telematics control unit (TCU) software.

Some 2018-2024 Expedition and 2018-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network (CAN) and are not supported by the Ford Diagnostic and Repair System (FDRS). Certain system concerns may be resolved through software updates which will automatically download once each individual monitor is connected to Wi-Fi. Diagnostic support for rear seat entertainment systems is provided by VOXX electronics. If necessary, contact the VOXX Customer Service Department at 1-866-869-7888. If possible, record the device serial number by selecting the gear/Setup icon > Settings > Device and Software > About. If the unit will not power up, the serial number is on a label on the back of the monitor. It is helpful to know the date the issue occurred, how long the monitors were on prior to the issue, what app/input/media was being used, and if the system software was recently updated prior to the concern starting. For claiming, refer to the Warranty and Policy manual for

Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration

Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System (PTS) for additional information.

25S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to the engine.