BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2019 Audi E-Tron
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 77 NHTSA owner-reported complaints for the 2019 Audi E-Tron, most frequently naming the electrical, fuel system and driver assistance categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1,080 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2019 | 1 | 1 |
| May 2020 | 1 | 2 |
| Jul 2020 | 3 | 5 |
| Nov 2020 | 2 | 7 |
| Feb 2021 | 1 | 8 |
| May 2021 | 1 | 9 |
| Aug 2021 | 1 | 10 |
| Feb 2022 | 1 | 11 |
| Mar 2022 | 1 | 12 |
| Apr 2022 | 1 | 13 |
| May 2022 | 6 | 19 |
| Jul 2022 | 1 | 20 |
| Aug 2022 | 1 | 21 |
| Nov 2022 | 1 | 22 |
| Feb 2023 | 1 | 23 |
| Mar 2023 | 3 | 26 |
| Sep 2023 | 1 | 27 |
| Oct 2023 | 2 | 29 |
| Nov 2023 | 1 | 30 |
| Jan 2024 | 6 | 36 |
| Feb 2024 | 2 | 38 |
| Mar 2024 | 1 | 39 |
| Apr 2024 | 4 | 43 |
| May 2024 | 1 | 44 |
| Jun 2024 | 1 | 45 |
| Jul 2024 | 1 | 46 |
| Sep 2024 | 1 | 47 |
| Jan 2025 | 1 | 48 |
| Feb 2025 | 1 | 49 |
| Apr 2025 | 3 | 52 |
| May 2025 | 2 | 54 |
| Jun 2025 | 2 | 56 |
| Jul 2025 | 2 | 58 |
| Oct 2025 | 1 | 59 |
| Nov 2025 | 2 | 61 |
| Dec 2025 | 2 | 63 |
| Jan 2026 | 3 | 66 |
| Feb 2026 | 2 | 68 |
| Mar 2026 | 3 | 71 |
| Apr 2026 | 3 | 74 |
| Jul 2026 | 3 | 77 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical3334.0%
- Fuel system1414.4%
- Driver assistance1111.3%
- Engine1010.3%
- Visibility66.2%
- Transmission66.2%
- Brakes55.2%
- Powertrain (other)33.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My 2019 Audi e-tron will not charge. The charging indicator turns red after a few seconds and charging stops. The issue happens with both my home charger and Electrify America public chargers. The vehicle does not make the normal charging connection/clicking sound. This appears to be a charging system or high-voltage electrical issue. I am concerned about a potential safety defect because the vehicle cannot reliably charge and may leave the vehicle unusable. We have had a lot of heavy rain recently, and I am concerned that moisture or water intrusion may be related to the charging failure. The vehicle will not charge and the charging light turns red after a few seconds. The issue occurs with both my home charger and Electrify America chargers.
- NHTSA ID
- 11753477
- Incident
- Jul 13, 2026
am writing to file a formal complaint regarding my recent experience with the service department at Audi of Cherry Hill concerning my Audi e-tron. My vehicle remained at your dealership for approximately four weeks, during which time no repairs or meaningful progress were made. Instead, I was informed that I would need to approve approximately $13,000 in diagnostic fees before the vehicle would even be inspected or touched. I find this completely unreasonable and unacceptable, particularly given that my vehicle sat idle at your facility for an extended period without any justification. In addition, I am extremely dissatisfied with the customer service and conduct of an employee named Khern. He explicitly identified himself to me as a manager; however, after speaking with other staff members, I discovered he is not a member of management and works at the service intake desk. Furthermore, when I requested to speak with the actual service manager or another member of leadership to discuss my concerns, Khern actively refused to contact them or allow me to escalate the matter. As a customer, I expect honesty, transparency, and the ability to speak with management when a situation cannot be resolved at the front desk. Instead, I was misled, ignored, and left without assistance while my vehicle sat unrepaired for weeks. I request the following actions in response to this letter: A written explanation as to why my vehicle remained at the dealership for four weeks without any diagnostic progress or work being performed. A detailed, line-item justification for the approximately $13,000 diagnostic estimate presented to me before repairs would begin. An explanation regarding why frontline staff denied my explicit requests to speak with a dealership manager. A direct response from the actual Service Manager or General Manager addressing these concerns and outlining how this matter will be resolved.
- NHTSA ID
- 11749145
- Incident
- Jul 8, 2026
The car stayed for 4 weeks at the dealership and he didn’t able to do the recall
- NHTSA ID
- 11749137
- Incident
- Jul 8, 2026
Airbag detection system continues to malfunction. When driving at random times it states the detection system is currently unavailable as well as all the function buttons on the steering wheel.
- NHTSA ID
- 11733460
- Incident
- Jan 1, 2026
“Electrical system malfunction- Please park vehicle safely”popping up on the dashboard. This is the second incident of such. Then “ a low battery charge “ warning while charging the car. Warning adds “ battery will charge while driving”. We called the dealer the first time and told to monitor but ok to drive. Then today while traveling almost 3 hours away from home, message pops up again. Dealer contacted and said ok to drive but bring the car asap in shop. Challenges - safety of travelers as issue limits ability to truly know state of charging battery , risk of crash as electrical system main part of EV car. Unsafe conditions putting lives at risk.
- NHTSA ID
- 11733081
- Incident
- Apr 22, 2026
Component: Tires (Front Left) Continental Cross Contact LX 265/45 R21 Incident Description: Driving at highway speed, the front left tire suffered a catastrophic tread delamination. The flailing tread tore the fender and charging cover off of the vehicle. No impact or road hazard occured due to smart manuvering and proximity to the shoulder to pull over. However, this could have been deadly with a family with young children in the car and others on the road. This could have been a near fatal event. The car is currently being looked at by the autobody shop and insurance. There were no warnings or other symptoms prior that would have indicated any issue.
- NHTSA ID
- 11732559
- Incident
- Apr 18, 2026
I had 93u9 criteria 04 recall done in February. As of March 6, I had a no power supply message. Without being able to charge it went to the dealer. They said it was the charge port assembly but not from the recall since that was software. Once that was fixed they charged the car and it immediately had the fault electrical malfunction. Now they say i need to replace the rear drive motor. Then thy called again and said the 12v battery needs to be replaced as well. This all happened while still at the dealer. I didn’t have those faults prior, yet they want to say none of its related. This appears all related. After I got the car back from the recall, I had two times the charging didn’t want to start, then I had ghost wiping with the rear wiper and the infotainment system rebooted several times while driving. Safety had gotten much worse and now there are cascading failures. Audi does not want to admit the recall was the cause, but the car had no issues prior and now a month later had $17000 in repairs. Audi has had the error code reports requested by me, but they have not provided them including the corporate office. I feel this recall caused a catastrophic failure of my battery and electrical system.
- NHTSA ID
- 11725413
- Incident
- Mar 5, 2026
Vehicle experienced a sudden and total loss of propulsion while driving due to an internal failure of the rear electric motor. The dealer diagnosed it as 'coolant intrusion' into the motor unit. This is a known manufacturing defect in the 2019 e-tron (TSB 2073858/2) where internal seals fail, allowing coolant to destroy the motor. This created a high safety risk on the highway. Audi is refusing to honor the 8-year/100,000-mile High Voltage System Warranty, citing a lack of routine maintenance, even though the motor is a sealed unit with no user-serviceable internal seals
- NHTSA ID
- 11725198
- Incident
- Feb 25, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
This bulletin provides informaiton when the HV battery charger control module cannot be started, or reports diagnostic address after being replaced.
FUEL/PROPULSION SYSTEM
This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
STRUCTURE:BODY
This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
SUSPENSION
This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
STRUCTURE:BODY
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
ELECTRICAL SYSTEM
This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.