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NHTSA safety recall

Recall 23V867000: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Volkswagen Group of America, Inc. · Reported to NHTSA Dec 20, 2023

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
26,866
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
4
Models covered
1
Grouped from the model years above
Reported to NHTSA
Dec 20, 2023

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

The risk

A high-voltage battery that overheats increases the risk of a fire.

The remedy

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Volkswagen Group of America, Inc.
Manufacturer's campaign number
93U9/93V2
NHTSA campaign number
23V867000
Units potentially affected
26,866
Report received
Dec 20, 2023
Production range
Not recorded
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

4 model years across 1 model

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.