RoadVitals

2020 Subaru Ascent Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
101
Latest May 15, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
32%
of 318 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2020 Subaru Ascent submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 101 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 101, in the owner's own words

ElectricalEnginePowertrain (other)
Filed May 15, 2026

The pressure sensor coming out of the transmission has failed, and it's pushed transmission fluid throughout the engine harness, transmission harness, the bull harness in the dash and the 02 sensors. All of those have been damaged. The car is now unsafe to drive due to the pressure sensor failing. This information comes directly from the Subaru dealership. There was nothing prior to this that indicated there was a problem. I bought the car from a certified dealership 8 months ago and it was a certified pre owned vehicle.

NHTSA ID
11738197
Incident
May 11, 2026
ElectricalSteering
Filed Sep 13, 2024

Component- steering locks Safety risk - vehicle cannot be started. Therefore if in an area of risk - cannot start vehicle. This randomly happens pulling into parking spaces. It is repetitive. I’m older and alone, scary when it happens as you are stranded. And call to Subaru roadside only option was to tow the vehicle the vehicle to dealership. Online fix is to man handle the steering wheel and turn it in the direction of the tension. Pulling into a normal parking space should not create the tension necessary for the steering wheel to lock. I have been on Subaru ascent form us and this seems to be a common problem with this vehicle. Mine has been inspected for the last occurrence and was told battery issue. The other times there were no battery issues and dealerships cannot find issues. Warning light only lights up after steering wheel locks up and vehicle cannot be started. The safety risk for me is being stranded - and no way to prevent it or know when it might happen.

NHTSA ID
11614473
Incident
Sep 12, 2024
Driver assistanceElectrical
Filed May 7, 2024

The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance front camera became inoperable. The pre-collision, the braking control, and the Lane Departure warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,737.

NHTSA ID
11587426
Incident
Apr 4, 2024
Mileage
19,737 mi
BrakesElectricalEngine
Filed Feb 26, 2024

I have encountered a series of persistent issues with the vehicle since its initial purchase, indicating fundamental deficiencies that warrant thorough consideration and resolution. Commencing with brake malfunctions at an exceptionally low mileage threshold, the recurrent necessity for brake replacements, despite being facilitated by the dealership on four separate occasions, underscores a notable deficiency in the vehicle's manufacturing or assembly process. Furthermore, the manufacturer's offer of $10,000 in exchange for signing a waiver relinquishing my right to file a claim is indicative of their acknowledgment of the vehicle's inherent flaws. Subsequent to this agreement, additional complications have arisen, including persistent window malfunctioning, electrical faults, exhaust system irregularities, and most notably, transmission failures, with repeated complaints culminating in a catastrophic breakdown witnessed by the dealership's service team. In light of these recurring issues, the manufacturer's proposition to repurchase the vehicle while crediting back the $10,000 initially offered and prorating mileage solely from the transmission repair fails to address the cumulative impact of the vehicle's deficiencies. It is inequitable to discount the mileage accrued during the earlier brake-related concerns, especially considering the ongoing nature of the vehicle's mechanical shortcomings. Arguably, the rescinding of the $10,000 offer necessitates a reevaluation of the waiver's validity, as its premise was contingent upon mitigating specific concerns, which have regrettably persisted. Moreover, the manufacturer's refusal to accommodate a reasonable request for mileage adjustment from the onset of the brake-related issues undermines the principles of fairness and consumer protection. Given the manufacturer's reluctance to engage in arbitration and their apparent disregard for addressing the comprehensive history of issues encountered.

NHTSA ID
11573981
Incident
Feb 1, 2024
Electrical
Filed Feb 8, 2024

My car refused to start-pressed the ignition and it sputted, lots of lights went on and off and then the running lights came on and stayed on and ran the rest of the battery out. Had to charge it for hours to get it started again.

NHTSA ID
11570765
Incident
Feb 7, 2024
Electrical
Filed Nov 30, 2023

We purchased a used 2020 Subaru Accent from a dealership on 11/16/23. Twice since that date the car would not start due to the battery not having enough charge to start it. The dealership that we bought it from stated that prior to the sale date they had a new battery installed.

NHTSA ID
11557620
Incident
Nov 30, 2023
Electrical
Filed Nov 1, 2023
Fire reported

Reporting a serious incident with my 2020 Subaru Ascent at 21k miles. On October 16th, a burning plastic smell and white smoke from the floorboard forced an immediate stop; I had to call the fire department for safety. The vehicle's battery has been replaced thrice, and the radio system frequently resets. Despite a Subaru recall fix in February meant to prevent such issues, the problem persists, raising major safety concerns. With 20+ years in electrical engineering, I've noted consistent electrical issues with this car. I urgently request NHTSA intervention for an immediate and thorough investigation, holding Subaru accountable for ensuring vehicle safety.

NHTSA ID
11552981
Incident
Oct 16, 2023
Electrical
Filed May 12, 2023

Car was unresponsive and would not start. It was just purchased certified used on 5/8/2023. On 5/10/2023 AAA replaced the battery and on 5/12/2023 the battery died again as a result the car did not start and was unresponsive. Tailgate was beeping in both situations.

NHTSA ID
11521705
Incident
May 10, 2023
Electrical
Filed Dec 15, 2022

The contact owns a 2020 Subaru Ascent. The contact received an email regarding NHTSA Campaign Number: 22V907000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11497557
Incident
Dec 10, 2022
Electrical
Filed Nov 17, 2022

Battery would drain to the point where it would need to be jumped to start. I carried a jump starter in the car during the cold months. Finally took car to be inspected and they told me that the problem was my battery and that I needed to replace it with a $465 battery. I’ve been dealing with this issue for 2 years and now I have found out that the car has a defect that drains the battery.

NHTSA ID
11494049
Incident
Oct 31, 2020
ElectricalEngine
Filed Nov 1, 2022

This car is having constant problems with the battery failing. It especially fails when we are going to any type of trip where packing the car is a process that takes time. The battery dies on us often and is unpredictable, leaving us stuck often. I bought this car because I want a RELIABLE car. At any moment we could be stuck somewhere with my kids. No warning comes on to prevent this from happening.

NHTSA ID
11491836
Incident
Jul 19, 2020
Electrical
Filed Oct 13, 2022

My battery electric has been to hay wire from time to time and now my car is flickering all electric and car wont start. Locks wont work.

NHTSA ID
11489208
Incident
Oct 13, 2022
Electrical
Filed Oct 13, 2022

Battery gets drained if the trunk is open longer than an hour. Left the car trunk open during our camping trip while unloading and loading and in both the instance the battery drained and we we had to scramble for help to jump start the car. This happened last time exactly the same way when we were in the campsite as well.

NHTSA ID
11489103
Incident
Oct 9, 2022
Electrical
Filed Sep 28, 2022

The battery in my 2020 Subaru ascent died without any warning. The light would go on, back talegate wouldn’t open, nothing would work. I called AAA and they came out to test it. I was told it was completely dead, there were no cells left in it, as if the lights, radio and doors were left open for an extended period of time (I was in the grocery store for 15 minutes, nothing was left in). He was able to jump start it but after some time of charging the battery. The battery is not old. We purchased the car in Dec of 2021 from a dealer.

NHTSA ID
11486842
Incident
Jul 27, 2022
Electrical
Filed Sep 1, 2022

We had two wire harness that was burnt twice in a year apart for our 2020 Subaru Ascent Touring. Here are the two parts # and description: Slow Blow Fuse 170A under part #82211XC00A & Wiring Harness R LH USA under Part #81502XC11B were burn. We use Subaru to tow from time to time for our 2021 Airstream Bambi 16RB (dry weight of 2,900 lbs. and GVWR of 3,500 lbs.). On 06/21/21, we noticed the car has no battery and we called roadside assistance to jump the car, but the car battery died again. On 06/22/21, we called roadside assistance to jump the car, this time, we drove to Subaru directly to have the dealer look at the issue. Dealer inspected and replaced a battery for us under warranty. On 06/26/21, the battery was completely dead again. So we have our car jumped and go to the dealer. We have 9,214 miles at this point. After 2 weeks of diagnose, dealer told us the main left wiring harness was burnt due to excessive power draw from the trailer, possibly by the electric tongue jack on the trailer, we were the 2nd exact case happened in the whole nation by that time, they will fix it as a one time courtesy and recommend us to remove the electric tongue jack. Vehicle picked up on 07/27/21, we switched electric tongue jack to manual jack. On 08/05/22, when we drove less than 5 miles out of our house, we noticed our dashboard started to flash all kind of warning message-Transmission, Tire Pressure, Vehicle Dynamic Control and Airbag system, eyesight was disabled. We decided to exit the freeway. Burning smell noticed and the car can't be started. We towed the vehicle to dealer for inspection. Dealer took a week to discover the problem was caused by the same burnt harness. After back and forth for 3+ weeks, dealer refused to cover under warranty despite we did not use the electric tongue jack(the cause dealer identified last year for the burn) the whole year. We are waiting for Subaru of America for update as of 08/31/22 under case #220824-232370 filed on 08/24/22.

NHTSA ID
11482428
Incident
Aug 5, 2022
Electrical
Filed Aug 23, 2022

Excessive battery drain for no reason. The vehicle has a random battery drain for no apparent reason. This vehicle has less than 26K miles on it and has needed a charge or jump-start more than 10+ times. We have been able to replicate the problem numerous times, once charged, the battery and alternator pass tests.

NHTSA ID
11480842
Incident
Sep 1, 2021
Electrical
Filed May 10, 2022

Battery died while in idle, unable to restart, constant clicking and beeping. Requires roadside assistance. This is the 3rd time the battery has been dead on this car....First time, shortly after purchase, the dealer replaced the battery, saying it was a battery issue. Second time the car had been parked in the garage, a few months ago, no lights left on. Today, it was idling as I was picking up my kids, it just died. Battery is about a year old. Now all dash lights are just flashing. Will see if there is permanent damage.

NHTSA ID
11464090
Incident
May 10, 2022
ElectricalPowertrain (other)
Filed Apr 26, 2022

Something in car drains battery frequently not while the vehicle is running but after it’s been off for a few hours when no lights have been left on, Subaru dealership refuses to admit there’s a problem. This leaves me exposed to being stuck in unsafe situations with a dead battery. No warnings ever come on to alert me the battery is draining. Transmission frequently slips and stutters when accelerating to higher speeds like when trying to transition onto the interstate. Subaru also denies this problem. They fixed the transmission clutch but that did not help.

NHTSA ID
11462346
Incident
Feb 19, 2022
Electrical
Filed Apr 16, 2022

BATTERY GOES DEAD AFTER A SERIES OF SHORT TRIPS. HAPPENED ONCE BEFORE. DEALER HAD THE CAR FOR 3 DAYS AND COULD NOT REPRODUCE THE PROBLEM. INTERMITTENT PROBLEM, STRANDING DRIVER IN POTENTIALLY UNSAFE AREAS.

NHTSA ID
11461021
Incident
Apr 15, 2022
Electrical
Filed Apr 6, 2022

Constant dead battery No start

NHTSA ID
11459898
Incident
Apr 6, 2022
ElectricalEngineFuel system
Filed Mar 24, 2022

My Subaru 2020 with 16,000 miles stalled in the middle of driving down the road in Town, I was driving 35 mph when out of nowhere the car stalled. I was able to coast/turn on to a side street. I’m lucky the car had enough momentum to keep going or we would have been hit by traffic as the street we were on is a busy road. The car flashed all the lights when it stalled and refused to crank over, it was low on gas so I called AAA and they brought 5 gallons of gasoline and filled it. The technician then tried to get the vehicle to start but it wouldn’t. Luckily he offered to tow it to my house for free. I have tried multiple times to get the vehicle to start and it wont. It cranks but doesn’t actually move. I don’t know what’s wrong and now I have to have it towed to the the local dealership. This is the second major issue that has happened. The first one was that the transmission failed and with my car having a branded title for being stolen/recovery. Subaru would not replace the transmission at 7,600 miles and I had to find a used one to replace it with. I now just got the recall letter and have messaged Subaru about it.

NHTSA ID
11458255
Incident
Mar 23, 2022
Electrical
Filed Mar 8, 2022

During a camping trip the battery died when the tailgate was left open. Second battery incident: Went to go start my car after not driving for 6 days, battery was dead. No lights, doors, or hatch was on or open. After using a trickle charger I recharged the battery and was able to start the car after 4 hours of charging. After the car sat for one day the engine did turn over, but it sounded like it took a bit of extra effort for the starter to get the engine going. Third battery incident: I went to start my car again after it was parked for 5 days and the battery was dead again. I used the trickle charger again and was able to charge the battery to over 80%. The next day I took the car in for a service to investigate why the battery was draining to dead after not driving for days. The service department was unable to determine a cause of the issue. The battery was in good condition and was in the green on the grading scale.

NHTSA ID
11455779
Incident
Feb 10, 2022
Electrical
Filed Mar 8, 2022

12V Battery for the Car needed to be jump started every morning. Car will not START until we jump start the battery. Security Beeping and all car buttons not working. The problem started since Feb 28, and its been happening almost every morning.

NHTSA ID
11455769
Incident
Feb 28, 2022
Electrical
Filed Feb 6, 2022

Rear hatch open for more than 10 minutes, the battery is dead. Also, if the radio is left on after the car is turned off the battery is dead.

NHTSA ID
11450652
Incident
Jan 25, 2022
Electrical
Filed Jan 6, 2022

Battery randomly failed on 1/5/22. Had it jumped, kept it on for an hour. When I went to start the car on 1/6/22 the battery is dead again. 7,000 miles on the car, no signs of any issue prior to the failure. My safety was at risk because it was freezing outside. I attempted to contact subaru's roadside assistance per their 3 year 36K mile warranty but when calling the automated message said there are significant delays in call times and to submit the issue online. I tried submitting online but the online submittal process was not working. I ended up having it jumped through my insurer, though now I have to figure out how to get a new battery. I saw where Subaru 2020 ascent OEM batteries are part of a class action, so probably going to avoid taking it to the dealer for a replacement.

NHTSA ID
11446453
Incident
Jan 5, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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