EXTERIOR LIGHTING:HEADLIGHTS
1999 Jeep Cherokee
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 366 NHTSA owner-reported complaints for the 1999 Jeep Cherokee, most frequently naming the brakes, transmission and airbags categories. 8 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 71 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jul 2005 | 2 | 291 |
| Aug 2005 | 2 | 293 |
| Dec 2005 | 1 | 294 |
| Mar 2006 | 1 | 295 |
| Aug 2006 | 2 | 297 |
| Nov 2006 | 1 | 298 |
| Mar 2007 | 1 | 299 |
| Jul 2007 | 1 | 300 |
| Sep 2007 | 1 | 301 |
| Dec 2007 | 1 | 302 |
| Feb 2008 | 1 | 303 |
| Mar 2008 | 1 | 304 |
| Jun 2008 | 1 | 305 |
| Jul 2008 | 1 | 306 |
| Aug 2008 | 3 | 309 |
| Sep 2008 | 1 | 310 |
| Oct 2008 | 1 | 311 |
| Nov 2008 | 1 | 312 |
| Dec 2008 | 1 | 313 |
| Jan 2009 | 1 | 314 |
| Feb 2009 | 1 | 315 |
| Apr 2009 | 1 | 316 |
| May 2009 | 1 | 317 |
| Aug 2009 | 3 | 320 |
| Oct 2009 | 1 | 321 |
| Mar 2010 | 2 | 323 |
| Nov 2010 | 2 | 325 |
| Feb 2011 | 1 | 326 |
| Mar 2011 | 2 | 328 |
| Apr 2011 | 2 | 330 |
| Jul 2011 | 1 | 331 |
| Dec 2011 | 1 | 332 |
| Jan 2012 | 1 | 333 |
| Feb 2012 | 1 | 334 |
| May 2012 | 2 | 336 |
| Aug 2012 | 1 | 337 |
| Jan 2013 | 2 | 339 |
| Feb 2013 | 2 | 341 |
| Oct 2013 | 1 | 342 |
| Feb 2014 | 1 | 343 |
| Jun 2014 | 1 | 344 |
| Oct 2014 | 2 | 346 |
| Dec 2014 | 2 | 348 |
| Jan 2015 | 1 | 349 |
| Apr 2015 | 1 | 350 |
| Jun 2015 | 2 | 352 |
| Jul 2015 | 1 | 353 |
| Aug 2015 | 1 | 354 |
| Jan 2017 | 1 | 355 |
| Mar 2017 | 1 | 356 |
| Jun 2017 | 1 | 357 |
| Nov 2017 | 1 | 358 |
| Apr 2018 | 1 | 359 |
| May 2018 | 1 | 360 |
| Jun 2018 | 1 | 361 |
| Nov 2018 | 1 | 362 |
| Oct 2019 | 1 | 363 |
| Aug 2020 | 1 | 364 |
| Sep 2021 | 1 | 365 |
| Aug 2023 | 1 | 366 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes10222.1%
- Transmission418.9%
- Airbags388.2%
- Engine378.0%
- Visibility367.8%
- Interior & seats316.7%
- Steering245.2%
- Suspension224.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
8 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING
EXTERIOR LIGHTING
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 1999 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the instrument gauges failed to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
- NHTSA ID
- 11535802
- Incident
- Jul 28, 2023
- Mileage
- 50,000 mi
The airbag light is on all the time and the horn does not work. Failed clock spring. Mileage 123,000. 1999 Jeep Classic. No cruise control.
- NHTSA ID
- 11433473
- Incident
- Sep 1, 2021
1999 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOT ABLE TO FIND THE PARTS NECESSARY TO REPAIR THE VEHICLE DUE TO THE VEHICLE'S AGE. THE VEHICLE WAS INCLUDED IN THE RECALL.*JS
- NHTSA ID
- 11349450
- Incident
- Apr 16, 2019
I FOUND ONLY GENERAL INFORMATION THAT OUR 1999 JEEP CHEROKEE HAD TWO RECALLS. IT IS TWENTY YEARS OLD AND I WOULD LIKE TO FIND OUT MORE ABOUT THE RECALLS. WE ARE MOST CONCERNED TO LEARN THAT THERE WAS AN AIR BAG RECALL SOMETIME IN THE PAST. WE HAVE OWNED IT SINCE 2003 AND NEVER RECEIVED A RECALL. THE INFO SAID IT WAS A NHTSA RECALL #00V105000. THE OTHER RECALL SAYS IT'S AN AFTER-MARKET FUEL PUMP AIR TEX ELECTRIC FUEL PUMPS FOR 1999 ' 2004. PLEASE SEND US ANY INFORMATION ON THIS AND WHAT WE CAN DO ABOUT IT, IF ANYTHING. THANK YOU
- NHTSA ID
- 11266513
- Incident
- Oct 5, 2019
- Mileage
- 180,000 mi
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBERT GREEN CHRYSLER DODGE JEEP RAM (178 BRIDGEVILLE RD, MONTICELLO, NY 12701, (845) 397-7532) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY BECAUSE OF THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 11155223
- Incident
- Nov 29, 2018
VEHICLE SHUTS OFF WHILE DRIVING INTERMITTENTLY IN ALL TYPES OF DRIVING AND AT DIFFERENT SPEEDS
- NHTSA ID
- 11102424
- Incident
- Jun 17, 2018
- Mileage
- 200,000 mi
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LINES BECAME SEVERELY RUSTED AND CORRODED. THE DEALER (CUETER CHRYSLER JEEP DODGE RAM IN YPSILANTI, MICHIGAN) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 223,827.
- NHTSA ID
- 11091961
- Incident
- Apr 29, 2018
- Mileage
- 223,827 mi
MY 1999 JEEP CHEROKEE UNI-BODY FRAME IS SO RUSTED OUT UNDERNEATH IT IS A HAZARD TOO DRIVE, THERE IS NOTHING ELSE WRONG WITH IT. SPECIFICALLY, BUT NOT LIMITED TO, CONTROL ARMS ARE RUSTED OUT AND DETACHED AND FRAME IS SO RUSTED THEY CAN NOT BE REATTACHED. IT SEEMS IT IS VERY COMMON FOR JEEP GRAND CHEROKEE UNI-BODY UNDER CARRIAGE TO RUST OUT AND BECOME A HAZARD WITH CONTROL ARMS DETACHING AND VEHICLE BECOMING UNSAFE TO DRIVE. THIS IS PREDOMINANTLY A PROBLEM IN NORTHERN PART OF US. HOWEVER, THESE ARE VEHICLE PEOPLE BUY TO DRIVE ON BAD ROADS SO THEY SHOULD NOT DETERIORATE AND BECOME A DANGER TO DRIVE. CHRYSLER SHOULD BE REQUIRED TO RECALL THESE JEEPS AND WELD IN NEW FRAME RAILS AND OTHER SUPPORT AND REATTACH DETACHED SUSPENSION AND OTHER NECESSARY EQUIPMENT.
- NHTSA ID
- 11090773
- Incident
- Apr 21, 2018
- Mileage
- 200,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT; STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | — |
| 2026 | 3 | 2 | 0 | — |
| 2025 | 0 | 0 | 0 | — |
| 2024 | 0 | 0 | 0 | — |
| 2023 | 3 | 1 | 0 | — |
| 2022 | 48 | 3 | 0 | 59.9 |
| 2021 | 150 | 4 | 0 | 64.9 |
| 2020 | 278 | 3 | 0 | 61.9 |
| 2019 | 1,611 | 11 | 0 | 60.1 |
| 2018 | 680 | 7 | 1 | 59.9 |
| 2017 | 1,325 | 6 | 1 | 58.7 |
| 2016 | 1,403 | 9 | 2 | 60.8 |
| 2015 | 1,780 | 11 | 4 | 61.1 |
| 2014 | 2,639 | 13 | 3 | 59.2 |
| 2006 | 17 | 0 | 0 | 27.2 |
| 2001 | 229 | 8 | 1 | 60.7 |
| 2000 | 369 | 7 | 1 | 61.4 |
| 1999Viewing | 366 | 8 | 1 | 61.0 |
| 1998 | 398 | 11 | 1 | 59.0 |
| 1997 | 390 | 10 | 2 | 63.1 |
| 1996 | 447 | 10 | 1 | 61.9 |
| 1995 | 608 | 11 | 9 | 67.7 |
| 1994 | 519 | 9 | 9 | 66.5 |
| 1993 | 418 | 7 | 15 | 66.7 |
| 1992 | 113 | 5 | 9 | 69.5 |
| 1991 | 233 | 9 | 6 | 67.7 |
| 1990 | 270 | 9 | 6 | 66.8 |
| 1989 | 191 | 6 | 3 | 66.4 |
| 1988 | 97 | 4 | 3 | 61.9 |
| 1987 | 57 | 9 | 7 | 67.9 |
| 1986 | 21 | 8 | 3 | 67.6 |
| 1985 | 17 | 7 | 4 | 65.4 |
| 1984 | 7 | 7 | 4 | — |
| 1983 | 0 | 1 | 3 | — |
| 1982 | 0 | 2 | 2 | — |
| 1981 | 1 | 2 | 2 | — |
| 1980 | 1 | 3 | 2 | — |
| 1979 | 0 | 2 | 1 | — |
| 1978 | 1 | 2 | 0 | — |
| 1977 | 0 | 1 | 0 | — |
| 1976 | 0 | 4 | 1 | — |
| 1975 | 0 | 5 | 0 | — |
| 1974 | 0 | 3 | 1 | — |
| 1973 | 1 | 0 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.