RoadVitals

1999 Jeep Cherokee Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
Latest Jan 13, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 366 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1999 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 36, in the owner's own words

Powertrain (other)Visibility
Filed Jan 13, 2013

SINCE THERE IS NO CATAGORY FOR THIS ISSUE I HAD TO PUT VISIBILITY/WIPER IN ORDER TO EVEN SUBMIT THIS FORM. THERE IS NO CATAGORY FOR THE HEATING SYSTEM WHICH THERE ARE A LOT OF PROBLEMS!!! THE ACCUATOR DOORS REGULATING THE HEAT TO THE INSIDE OF THE VEHICLE ARE BROKEN. I THOUGHT BY REPLACING THE MOTOR WHICH CONTROLS THEM IT WOULD FIX IT. NO SUCH LUCK THE DOORS ARE BROKEN AND NOT ONLY ARE THEY ALMOST IMPOSSIBLE TO REACH WITHOUT PULLING THE ENTIRE DASHBOARD AND CONSOLE, THE COST FOR IT WILL BE AROUND $1500 AND THAT IS ABSURD FOR A PART WHICH IS LESS THAN $100. THE LABOR WILL BE ABOUT $1300 TO GET TO IT. WHAT IS WRONG WITH THESE PEOPLE CAN'T THEY DESIGN A VEHICLE THAT CAN BE WORKED ON WITHOUT TAKING IT APART TO A LEVEL WHICH MAKES ME WANT TO JUNK THE CAR!! THEY SHOULD HAVE PUT SOMETHING OTHER THAN PLASTIC TO CONTROL THE HEAT IN THE VEHICLE. NOW IT IS THE MIDDLE OF JANUARY IN NEW MEXICO AND IT IS FREEZING. THANKS JEEP, I PAID A LOT OF MONEY FOR THIS SUV AND I'LL NEVER BUY ANOTHER AMREICAN CAR AGAIN!! I HAD TO REPLACE THE TRANSMISSION 2 YEARS AGO AT THE TUNE OF $3500. I RARELY GO ON A DIRT ROAD LET ALONE DRIVE FAST OR RECKLESS. A TRANSMISSION GOING OUT AT 65,000 IS ABSURD AND POOR DESIGN AND MANUFACTURING. THIS CAR IS NICKLING AND DIMEING ME TO DEATH!! *TR

NHTSA ID
10492391
Incident
Dec 20, 2012
Mileage
119,000 mi
Visibility
Filed Feb 7, 2012

THE BLEND DOORS ON THE DUAL HEATER SYSTEM HAVE FAILED AND THERE IS NO HEAT OR AC TO THE PASSENGER COMPARTMENT. *TR

NHTSA ID
10446967
Incident
Feb 1, 2011
Mileage
65,344 mi
Visibility
Filed Nov 24, 2010

MY 1999 JEEP CHEROKEE DOES NOT DEFROST RIGHT-HAND SIDE OF FRONT WINDOW. LEFT -HAND SIDE WORKS VERY WELL. THIS HAPPENED BEFORE THIS YEAR, BUT SEEMED TO WORK OK AT END OF 2009. HAVE TRIED TO MOVE SELECTOR CONTROL BACK AND FORTH, DID NOT HELP AT ALL. TAKES SOME TIME FOR THE LEFT-HAND SIDE OF DEFROSTER TO CLEAR RIGHT-HAND SIDE. MY FRIEND HAD A 1998 DODGE DURANGO AND A 1996 DODGE STEALTH THAT DID THE SAME THING. COULD THIS BE A CHRYSLER MANUFACTURING PROBLEM? THANK YOU. *TR

NHTSA ID
10367756
Incident
Nov 17, 2010
ElectricalVisibility
Filed Aug 13, 2008

TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE CONTACT WOULD HAVE TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WOULD OCCASIONALLY RESTART. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND DEALER. THE VEHICLE HAS BEEN REPAIRED NUMEROUS TIMES BY LOCAL MECHANICS, BUT THE FAILURE STILLS PERSISTS. THE CONTACT NOTICED THAT THE FAILURE WAS IDENTICAL TO THE ONE MENTIONED IN NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 80,000.UPDATE 09/10/08 *CW UPDATED 09/15/08. *JB

NHTSA ID
10238054
Incident
Aug 13, 1999
Mileage
65,000 mi
Visibility
Filed Jun 18, 2008

THE WINDOW REGULATORS IN BOTH THE FRONT WINDOWS OF MY 1999 JEEP CHEROKEE HAVE FAILED, AND I HAVE BEEN UNABLE TO FIND REPLACEMENTS. NO AUTO PARTS STORES HAVE THEM- THEY ARE ALL ON BACK ORDER INDEFINITELY, NO USED PARTS DEALERS HAVE ANY- TOO HIGH OF A DEMAND, I HAVE ALSO EXHAUSTIVELY SEARCHED ONLINE FOR THE PARTS WITH NO LUCK . SO I AM UNABLE TO HAVE MY VEHICLE INSPECTED DUE TO LACK OF PARTS. *TR

NHTSA ID
10231464
Incident
May 10, 2000
Mileage
116,000 mi
Body & structureInterior & seatsVisibility
Filed Mar 2, 2008

AS MY HUSBAND AND I WERE ON OUR WAY TO A RELATIVES LAST WEEKEND, THE PASSENGER SIDE WINDOW LOWERED ON IT'S OWN. I TRIED TO ROLL IT UP WITH THE DRIVERS CONTROL, AND MY HUSBAND TRIED WITH THE PASSENGER CONTROL ( WHICH HAS NEVER WORKED WELL) BUT THE WINDOW JUST CONTINUED TO GO DOWN. I HAD MY SON LOOK AT IT AND HE TOOK EVERYTHING OFF INCLUDING DOOR PANEL, AND SPEAKERS, BUT HE WAS NOT FAMILIAR WITH JEEP WINDOWS AND COULD NOT DETERMINE HOW TO FIX IT. IN THE MEANTIME, I HAVE CHECKED OUT SOME WEBSITES ON THIS PROBLEM AND FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH JEEPS. NOW IT IS GOING TO COST ME BETWEEN $250.00 AND $600.00 TO REPAIR . PLEASE DO SOMETHING ABOUT THIS SO NO ONE ELSE WILL HAVE SUCH AN UNEXPECTED EXPENSE. *TR

NHTSA ID
10219841
Incident
Feb 23, 2008
Mileage
138,398 mi
Visibility
Filed Aug 12, 2005

DT: CONTACT STATES THE LEFT REARVIEW MIRROR IS DISCOLORED TO A RUST COLOR AND FOGGING UP. THE CONTACT THOUGHT IT WAS A FINGERPRINT HE TRIED TO WIPE IT OFF, BUT IT WOULD NOT COME OFF. THE SERVICE DEALER WILL NOT REPAIR THE MIRROR DUE TO THE MILEAGE ON THE VEHICLE. *AK *JB

NHTSA ID
10127728
Incident
Jun 30, 2005
Visibility
Filed Jun 28, 2005

DT: DURING OPERATION OF VEHICLE AT HIGHWAY SPEED AT APPROXIMATELY 65 MPH THE POWER WINDOWS ACTED ERRATICALLY, AND SUBSEQUENTLY DROPPED INTO THE DOOR. DRIVERS SIDE WINDOW WAS OPEN. TOOK TO VEHICLE A MECHANIC, WHERE CONSUMER WAS TOLD THAT BOTH MOTORS WERE FAULTY/CORRODED, AND POORLY DESIGNED. THEY NEEDED TO BE REPLACED. BOTH MOTORS WERE REPLACED FOR OVER $500.00 THIS WAS A FAIRLY NEW VEHICLE. OWNER FELT THIS SHOULD NOT HAD HAPPENED. OWNER WAS CONCERNED THAT THIS OCCURRED AT HIGH SPEED. NO PROBLEMS WITH WINDOWS SINCE MOTORS WERE REPLACED. *AK *TT *NM

NHTSA ID
10124500
Incident
Apr 15, 2005
Mileage
81,000 mi
Visibility
Filed Jan 18, 2005

THE VEHICLE'S INTERIOR REAR VIEW MIRROR BECAME DETACHED FROM THE WINDSHIELD. *NM THE CONSUMER AND THE DEALER HAVE HAD TO RE-GLUE THE REAR VIEW MIRROR. *TC *JB

NHTSA ID
10109686
Incident
Jan 1, 2005
Mileage
57,876 mi
Fuel systemSuspensionTires & wheels+1 more
Filed Aug 12, 2004

WARRANTY REPLACEMENT OF TRANSFER CASE DUE TO HAIRLINE FRACTURE DURING MANUFACTURING WITHIN FIRST 7,000 MILES ON CAR. AT 37,000 MILES FUEL SENSOR FAILED. AT 69,000 WINDOW REGULATOR FAILED. AT 72,000 REAR SHOCK BROKE OFF CAR LEAVING BOLTS STILL IN CHASSIS. VERY FRUSTRATED, CHRYSTER CORP. DOES NOT CARE!

NHTSA ID
10086670
Incident
Oct 30, 1999
Mileage
12,000 mi
Visibility
Filed Jun 23, 2004

BOTH FRONT POWER WINDOWS FAILED WITHIN 6 WEEKS OF EACH OTHER. THE WINDOWS FELL INTO THE DOORS WITHOUT WARNING. THE FIRST WAS FIXED WITH THE REPLACEMENT OF THE WORM GEAR DRIVE AND REGULATOR ASSEMBLY, THE 2ND JUST OCCURRED YESTERDAY BUT IS THE SAME REPAIR.*AK

NHTSA ID
10078661
Incident
Jun 22, 2004
Mileage
56,042 mi
Visibility
Filed Mar 17, 2004

WHILE DRIVING REAR LEFT SIDE WINDOW SUDDENLY DROPPED DOWN INTO THE DOOR. THIS PAST SATURDAY THE RIGHT SIDE WINDOW DROPPED DOWN. *AK BOTH FRONT POWER WINDOWS' REGULATOR ASSEMBLY AND STEEL CABLE BROKE. DEALER REPLACED FRONT WINDOW REGULATOR, BUT THE REPLACEMENT PARTS ARE IDENTICAL TO THE OLD ONE WHICH CONCERNED THE CONSUMER THAT ALL WINDOWS MIGHT DROP AT THE SAME TIME WITHOUT WARNING. *LA

NHTSA ID
10061080
Incident
Feb 4, 2004
Mileage
17,144 mi
AirbagsVisibility
Filed Jan 15, 2004

THE DEFROSTER FAILED, AS A RESULT, VISIBILITY WAS IMPAIRED. *AK THE CONSUMER STATED THE DEFROSTED FAILED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. THE AIR BAG CONTROL MODULE WAS REPLACED, THE RIGHT FRONT WINDOW DID NOT WORK. *JB *NM

NHTSA ID
10051913
Incident
Mar 1, 2000
Mileage
61,226 mi
Visibility
Filed Jan 2, 2004

THE DRIVER SIDE AND PASSENGER SIDE WINDOWS SLID DOWN INTO THE DOOR. THERE WAS POPPING NOISE PRIOR TO THE INCIDENT. THIS WAS CAUSED BY A PLASTIC PART IN THE DOOR REGULATOR BREAKING.*AK

NHTSA ID
10052243
Incident
Dec 26, 2003
Mileage
76,000 mi
Visibility
Filed Jul 18, 2003

WHILE DRIVING, PASSENGER SIDE WINDOW COMPLETELY FELL INTO DOOR. POWER WINDOW MOTOR STILL APPEARED TO WORK, BUT THE WINDOW WOULDN'T RISE. BROUGHT TO DEALERSHIP FOR REPAIR AND WAS NOTIFIED THAT REGULATOR WAS BROKEN AND NEEDED TO BE REPLACED. *JB

NHTSA ID
10028565
Incident
Jul 15, 2003
Visibility
Filed Apr 28, 2003

PLASTIC CLIP ON WINDOW REGULATOR FAILED WHILE VEHICLE IN MOTION. WINDOW FELL INTO DOOR & STARTLED DRIVER AT HIGHWAY SPEED ALMOST CAUSING ACCIDENT. NEW UNIT FROM DEALER HAS BEEN REDESIGNED W/ METAL COMPONENT BUT NO RECALL ON OBVIOUS PROBLEM/SAFETY DEFECT. *NLM

NHTSA ID
10016607
Incident
Dec 28, 2002
Visibility
Filed Feb 25, 2003

THE DRIVER AND PASSENGER WINDOWS FAILED, WHICH WAS CAUSED BY AN INOPERATIVE REGULATOR.*JB *TS

NHTSA ID
10009265
Mileage
65,000 mi
Visibility
Filed Jan 2, 2003

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FRONT OR REAR WINDOWS WOULD FAIL AND STICK IN THE SEAL CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS

NHTSA ID
10001846
Incident
Dec 27, 2002
Visibility
Filed Dec 17, 2002

WHILE IN MOTION, THE DRIVERS SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR. THE REGUALTOR HAD WORN AND BROKE. *JG TS

NHTSA ID
10001105
Incident
Dec 8, 2002
Mileage
31,000 mi
Visibility
Filed Nov 6, 2002

THE DEFOGGER FOR HEAT VENILATION WILL NOT BLOW OUT HEAT. THE BLEND AIR DOOR ARM BROKE OFF THIS IS PART OF THE HEATER BOX. CAUSING FOG ON THE OUTISIDE OF THE WINDOW. THE DEALER IS AWARE OF THE PROBLEM. MR

NHTSA ID
8022286
Incident
Dec 1, 2001
Visibility
Filed Sep 16, 2002

THE DESIGN OF THE POWER WINDOW REGULATOR MOTOR ASSEMBLY APPEARS TO BE FLAWED. THERE IS A SMALL PLASTIC "CLIP" THAT IS HEAT MELTED TO THE NYLON MOVEMENT ASSEMBLY DURING MANUFACTURING. THIS CLIP RECEIVES A GREAT DEAL OF STRESS DURING WINDOW OPERATION AND IS DOOMED TO FAIL FROM THE BEGINNING. WHEN THE CLIP FAILS, THE WINDOW WILL "UNEXPECTANTLY" DROP INTO THE DOOR OFTEN RESULTING IN BROKEN OR DAMAGED GLASS. THIS COULD RESULT IN AN ACCIDENT IF A DRIVER IS NOT PREPARED FOR THIS FAILURE.*AK

NHTSA ID
767242
Incident
Oct 1, 2000
Visibility
Filed Aug 22, 2002

WINDOW REGULATORS---DRIVER'S WINDOW FELL IN THE DRIVER'S DOOR WHILE VEHICLE WAS PARKED & UNOCCUPIED--METAL GEAR HAD WORN THE PLASTIC TEETH DOWN CAUSING THE WINDOW TO FALL INTO THE DOOR---THE PASSENGER FRONT WINDOW FELL AT RESULT OF THE WINDOW REGULATOR ALSO FAILED FOR THE SAME REASON

NHTSA ID
566321
Incident
Nov 12, 2001
Visibility
Filed May 12, 2002

BOTH DRIVER AND PASSENGER FRONT WINDOW GLASS HAS UNEXPECTEDLY FALLEN INTO DOOR. WAS ADVISED BY DEALER THAT THIS WAS A RARE OCCURRENCE AND THEY HAVE FIXED ONE SIDE UNDER WARRANTY AND THE OTHER WILL BE REPAIRED NEXT WEEK. BOTH OCCURRENCES OCCURED AT SPEED AND SUDDENLY. WAS ADVISED THAT THE WINDOWS ARE HELD BY PLASTIC CLIPS THAT FAILED. THIS IS VERY DANGEROUS AND AN OBVIOUS PROBLEM THAT SHOULD BE RECALLED AND REPLACED WITH PROPER FASTENERS FOR AN SUV TYPE VEHICLE. *AK

NHTSA ID
761801
Incident
Jan 1, 2002
BrakesDriver assistanceSteering+2 more
Filed Apr 1, 2002

CONSUMER HAD THE ROTORS REPLACED TWICE AND IS CURRENTLY IN NEED OF NEW ROTORS AGAIN. *JG

NHTSA ID
564832
ElectricalVisibility
Filed Jan 7, 2002

WHILE DRIVING ELECTRICAL SYSTEM MALFUNCTIONED. WINDOWS WOULD NOT COME DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK

NHTSA ID
8001733

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .