RoadVitals

1999 Jeep Cherokee Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Jun 19, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 366 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 Jeep Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

The 25 most recent of 31, in the owner's own words

Interior & seats
Filed Jun 19, 2015

TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID A COLLISION. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE SEATS FRACTURED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 340,000.

NHTSA ID
10726158
Incident
Oct 14, 2014
Mileage
340,000 mi
ElectricalInterior & seats
Filed Feb 23, 2013

MY SPEEDOMETER DOES NOT WORK. I HAVE HAD IT FIXED 2 TIMES. THEN IT. STOPS WORKING AGAIN. MY DRIVERS SEAT RAIL BROKE ON MY JEEP AND CAUSES THE SEAT TO WOBBLE ALL AROUND. THE SEAT ARE ALSO BROKEN IN THE SAME WAY ON MY 2000 JEEP AND MY 1996 JEEP TOO. WHAT CAN BE DONE. I HAVE 4 CHRYSLER PRODUCTS. 3 JEEPS HAVE BROKEN SEATS. 2 OF THE 4 HAVE ELECTRICAL ISSUES. WHAT CAN BE DONE. PLEASE LET ME KNOW. *TR

NHTSA ID
10499817
Incident
Sep 6, 2011
Mileage
144,000 mi
Interior & seats
Filed Dec 6, 2011

DRIVER SIDE SEAT BROKE. *TR

NHTSA ID
10438788
Incident
Nov 13, 2009
Mileage
145,000 mi
AirbagsBrakesInterior & seats+1 more
Filed Apr 7, 2011

DRIVER'S SIDE SEAT FRAME BROKE. SEAT WOBBLES BACK AND FORTH. OBVIOUSLY AN UNSAFE SITUATION BEING STRAPPED INTO A SEAT THAT IS NOT PROPERLY SECURED TO VEHICLE. WILL FORCE OF PUSHING BRAKE PEDAL TOTALLY SEPARATE SEAT FROM VEHICLE? THIS IS A MAJOR SAFETY ISSUE RELATIVE TO PASSENGER RESTRAINT (ME) AND BRAKING OR STOPPING OF THE VEHICLE(OTHERS). I HAVE READ WHERE THIS IS A COMMON OCCURRENCE ON JEEPS OF THE SAME MODEL AND YEAR AS MINE. CLEARLY, THIS IS A MANUFACTURING DEFECT. I HAVE NEVER HAD A SEAT FRAME FAIL ON ANY OTHER VEHICLE THAT I HAVE OPERATED. THIS IS NOT RUST RELATED. IT IS SIMPLY A FAILED VEHICLE WEIGHT REDUCTION PROGRAM THAT HAS BLOSSOMED INTO A FULL BLOWN SAFETY CONCERN FOR BOTH THOSE IN THE VEHICLE AND ANYONE ELSE OUTSIDE OF THE VEHICLE IN ITS GENERAL PROXIMITY. SOMETHING NEEDS TO BE DONE AS VEHICLE OWNERS WILL CONTINUE TO OPERATE THESE VEHICLES UNTIL THE SEAT TOTALLY SEVERS ITS COMPROMISED MOUNTING AND BECOMES TOTALLY DETACHED FROM THE VEHICLE. IN THE MEAN TIME, ANYONE IN ITS PATH IS AT SERIOUS RISK. *TR

NHTSA ID
10395211
Incident
Apr 6, 2011
Mileage
133,000 mi
Interior & seats
Filed Mar 15, 2011

DRIVER'S SEAT BROKE. THE METAL THAT THE SEAT IS BOLTED TO IS TOO THIN. LUCKILY THIS HAPPENED IN A PARKING LOT AND NOT ON THE HIGHWAY. *TR

NHTSA ID
10390188
Incident
Mar 15, 2008
Interior & seats
Filed Mar 1, 2011

DRIVER'S SEAT BROKEN........HAPPENED ABOUT A WEEK AGO.........SEAT IS NOW LOOSE. *TR

NHTSA ID
10386099
Incident
Feb 25, 2011
Mileage
101,249 mi
Interior & seats
Filed Mar 31, 2010

MY 1999 JEEP CHEROKEE HAS A BROKEN DRIVER'S SEAT PAN. I WAS COMING TO A RED LIGHT AND I HEARD A SNAP SOUND. I WENT TO INVESTIGATE AND NOTICED THAT THE METAL SEAT PAN IS CRACKED ALL AROUND THE WHERE THE BOLT HOLDS IT IN THE SEAT TRACK. NOW THE SEAT ROCKS A LITTLE BIT, AND IT'S GOING TO BE A MATTER OF TIME BEFORE THE OTHER CORNERS CRACK DUE TO THE INCREASED STRESS. I HAVE NOT YET CORRECTED THE FAILURE. BUT IN ORDER TO DO SO, I WILL NEED A WHOLE NEW SEAT. THIS IS A SAFETY ISSUE BECAUSE IF THESE BREAK, IT WILL MEAN NOTHING IS HOLDING THE SEAT IN PLACE. I KNOW A LOT OF PEOPLE IN THE JEEP COMMUNITY THAT HAVE THE SAME PROBLEM WITH THE SEAT PANS BREAKING.

NHTSA ID
10323257
Incident
Mar 1, 2010
Mileage
99,500 mi
Interior & seats
Filed Aug 22, 2009

1999 JEEP CHEROKEE SPORT DRIVER SEAT BROKE. *TR

NHTSA ID
10281406
Incident
Jan 15, 2008
Interior & seats
Filed May 14, 2009

1999 JEEP CHEROKEE SPORT FRONT SEAT FRAME HAS BROKEN CAUSING SEAT TO SHIFT FORWARD AND BACKWARD AS YOU DRIVE, NOTICE FRAME HAS COME LOOSE FROM POPPING RIVET. I HAVE FILED THIS COMPLAINT BECAUSE I HAVE NOTICED A NUMBER OF PEOPLE WITH THE SAME PROBLEM AND SAME CAR WHICH WOULD INDICATE A MANUFACTURE DEFECT IN THE DESIGN OF THE SEAT FRAME. *TR

NHTSA ID
10268697
Incident
May 13, 2009
Interior & seats
Filed Feb 9, 2009

I WAS DRIVING HOME FROM CLASS TODAY WHEN I HEARD MY SEAT POP. AFTER THAT MY SEAT BECAME WOBBLY AND UNSECURE. WHEN I GOT HOME I WENT TO CHECK IT OUT AND THE WELD WAS RIPPED OUT CAUSING THE PROBLEM. WHAT FRIGHTENS ME IS I DID NOT DO ANYTHING UNUSUAL AND IF I GOT IN AN ACCIDENT I COULD HAVE BEEN SEVERELY INJURED OR WORSE. *TR

NHTSA ID
10258142
Incident
Feb 9, 2009
Mileage
151,000 mi
Interior & seats
Filed Jan 14, 2009

I SAT DOWN IN THE DRIVER'S SEAT AND LEANED SLIGHTLY BACK AGAINST THE BACKREST AND THE SEAT BROKE WHERE IT ATTACHES TO ITS RAILS. UPON INSPECTION IT WAS BROKEN AT THREE PLACES ON THE FRAME OF THE CHAIR ITSELF. THIS COULD HAVE BEEN A MAJOR SAFETY INCIDENT IF IT HAD HAPPENED WHILE I WAS DRIVING THE VEHICLE. JEEP SHOULD ISSUE A SAFETY RECALL AS THIS IS A SUBSTANDARD PART. *TR

NHTSA ID
10255082
Incident
May 15, 2007
Mileage
79,000 mi
Interior & seats
Filed Dec 30, 2008

THE DRIVER'S SEAT HAS BROKEN AND HAS BECOME VERY WOBBLY AND UNSTABLE. I DRIVE THE VEHICLE NORMAL AND I AM NOT AN OBESE PERSON. THE SEAT STARTED OUT JUST MAKING CREAKING NOISES, THEN IT BROKE IN ONE SPOT AND HAS SINCE BROKEN IN A SECOND SPOT. AFTER DOING SOME EXTENSIVE RESEARCH I HAVE FOUND THAT THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THIS, YET THERE IS NO RECALL. PRICE TO FIX IS BETWEEN $400-800 AT A DEALERSHIP. IF I WERE TO GET IN AN ACCIDENT WITH THE SEAT IN THE CONDITION IT IS IN, I COULD HAVE WORSE INJURIES THAN IF THE SEAT WAS HOW IT SHOULD BE. I THINK THAT DUE TO THE FACT OF HOW MANY PEOPLE HAVE THIS PROBLEM WITH THE CHEROKEE/GRAND CHEROKEE, THERE NEEDS TO BE A RECALL SINCE IT'S A SAFETY ISSUE.*TR

NHTSA ID
10253177
Incident
Jan 19, 1999
Mileage
92,000 mi
Interior & seats
Filed Nov 5, 2008

INSURED DRIVER WAS DRIVING 30 MPH WHEN HOOD FLEW UP AND SMACKED INTO DRIVER'S WINDSHIELD. DRIVER WAS ABLE TO STOP AND AVOID STRIKING ANYTHING. DRIVER WAS INFORMED BY SHOP THAT HOOD LATCH WAS DEFECTIVE. DRIVER HAD DUCT TAPE IN CAR SO SHE TAPED HOOD DOWN AND DROVE HOME. $1703.89 IN RESULTING DAMAGES. *TR

NHTSA ID
10247778
Incident
Sep 24, 2008
Mileage
67,108 mi
Body & structureInterior & seatsVisibility
Filed Mar 2, 2008

AS MY HUSBAND AND I WERE ON OUR WAY TO A RELATIVES LAST WEEKEND, THE PASSENGER SIDE WINDOW LOWERED ON IT'S OWN. I TRIED TO ROLL IT UP WITH THE DRIVERS CONTROL, AND MY HUSBAND TRIED WITH THE PASSENGER CONTROL ( WHICH HAS NEVER WORKED WELL) BUT THE WINDOW JUST CONTINUED TO GO DOWN. I HAD MY SON LOOK AT IT AND HE TOOK EVERYTHING OFF INCLUDING DOOR PANEL, AND SPEAKERS, BUT HE WAS NOT FAMILIAR WITH JEEP WINDOWS AND COULD NOT DETERMINE HOW TO FIX IT. IN THE MEANTIME, I HAVE CHECKED OUT SOME WEBSITES ON THIS PROBLEM AND FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH JEEPS. NOW IT IS GOING TO COST ME BETWEEN $250.00 AND $600.00 TO REPAIR . PLEASE DO SOMETHING ABOUT THIS SO NO ONE ELSE WILL HAVE SUCH AN UNEXPECTED EXPENSE. *TR

NHTSA ID
10219841
Incident
Feb 23, 2008
Mileage
138,398 mi
Interior & seats
Filed Feb 14, 2008

DOOR ON THE BACK OF JEEP (99) CLOSES DURING COOL (COLD) WEATHER AND YOU BUMP YOUR HEAD OR OTHER AREAS. THE PISTONS HOLDING THE DOOR OPEN DO NOT (AND HAVE NEVER) WORKED PROPERLY. *TR

NHTSA ID
10218058
Incident
Jan 28, 2008
Interior & seats
Filed Jul 13, 2005

DT: THE VEHICLE IS A 1999 JEEP CHEROKEE LAREDO. THE CONSUMER STATED THE DRIVER SEAT HAS BROKEN. THIS OCCURRED ON JUNE 20, 2005. THE DRIVER SEAT WOBBLES NOW. THIS OCCURRED UNDER REGULAR VEHICLE USAGE. THIS IS THE ONLY PROBLEM WITH THE VEHICLE AT THIS TIME. THE CONSUMER HAS CONTACTED THE DEALERSHIP AND STATES THAT THEY WANT 800 DOLLARS TO REPLACE THE SEAT. THE CONSUMER HAS NOT REPLACED THE SEAT AT THIS TIME. *JB

NHTSA ID
10128676
Incident
Jun 20, 2005
Interior & seats
Filed Jul 8, 2005

DT: CONSUMER WAS DRIVING ABOUT 45-50 MPH AND THE HOOD POPPED UP. THEY HAD OPENED THE HOOD THE NIGHT BEFORE, THEN THEY SHUT IT, AND MADE SURE BY TRYING TO LIFT THE HOOD. THE CONSUMER DROVE APPROXIMATELY 4 OR 5 MILES WHEN THE HOOD POPPED UP. THE CONSUMER STATED THE NIGHT BEFORE IT TOOK SEVERAL TRIES ATTEMPTS TO CLOSE THE HOOD. IT APPEARED THAT ALL THREE LATCHES FAILED. *AK THE WINDSHIELD WIPERS WERE DAMAGED AND IT OBSTRUCTED THE CONSUMERS VIEW. *SC *JB

NHTSA ID
10125405
Incident
Jun 13, 2005
Mileage
109,700 mi
Interior & seats
Filed May 4, 2005

DRIVERS SEAT LEATHER IS SPLITTING ABOVE THE SEAT ADJUSTMENT BUTTONS; ABOUT 3 CRACKS ON SIDE OF SEAT HAS NOT REACHED THE PART WHERE THE DRIVER SITS, IS A JEEP GRAND CHEROKEE LIMITED. *AK

NHTSA ID
10119855
Incident
Dec 15, 2004
Driver assistanceInterior & seats
Filed Apr 25, 2005
Fire reported

WHILE PARKED IN THE DRIVEWAY, AND AFTER BEING DRIVEN FOR AN HOUR, VEHICLE INADVERTENTLY CAUGHT ON FIRE ABOVE THE MANIFOLD. THE FIRE SMOLDERED AND PUT ITSELF OUT. OWNER CONTACTED THE MANUFACTURER, WHO SENT AN ENGINEER TO INVESTIGATE. OWNER WAS ALSO TOLD BY THE MANUFACTURER THAT THERE WAS NOTHING THEY COULD DO, AND ADVISED THE OWNER TO SEEK LEGAL COUNCIL. *AK THE TECHNICIAN REPLACED THE CRUISE CONTROL CABLE, ACCELERATOR CABLE AND HOOD LATCH CABLE. *BF

NHTSA ID
10115451
Incident
Mar 5, 2005
Mileage
95,000 mi
Interior & seats
Filed Mar 11, 2004

WHILE DRIVING THE CHECK ENGINE LIGHT AND AIR BAG LIGHT ILLUMINATED AND ALL OF THE GAUGES CEASED TO WORK PROPERLY. THE SPEEDOMETER WOULD GO BLANK AND ALL LIGHTS ON THE DASH BOARD WOULD DIM. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NM THIS WOULD OCCUR WHEN THE VEHICLE IS GOING IN DIFFERENT SPEEDS. THE PROBLEM BEGUN WITH THE AIRBAG, FOLLOWED BY THE ODOMETER, TACHOMETER, AND THE SPEEDOMETER DROPPING TO ZERO. THEN THE CHECK ENGINE LIGHT WOULD COME ON AND "NO BUS" ERROR MESSAGE WOULD APPEAR ON THE ODOMETER. SOMETIMES THE GAS, BATTERY, TEMPERATURE, AND OIL PRESSURE GAUGE WOULD FAIL AS WELL. THE PROBLEM WOULD LAST FROM ANYWHERE UP TO FORTY MINUTES OR MORE. CORROSION WAS FOUND WHERE THE HARNESS PLUGS INTO THE CLUSTER. THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES AND STILL HAS NOT BEEN REPAIRED. *SC

NHTSA ID
10055804
Incident
May 15, 2000
Mileage
11,622 mi
Interior & seats
Filed Jul 9, 2003

THE VEHICLE HAS HAD ELECTRICAL PROBLEM SINCE MAY 2001. THE INSTRUMENT PANEL WIRING CLUSTER HAS BEEN REPLACED BY THE DEALER. THE VEHICLE IS NOW HAVING THE SAME PROBLEM AGAIN. ON 7/8/2003, THE DEALER TOLD THE CONSUMER TO SELL THE VEHICLE OR TRADE IT IN. *AK

NHTSA ID
10026823
Driver assistanceEngineInterior & seats
Filed Jul 9, 2003

ERRATIC, INTERMITTENT INSTRUMENTATION CLUSTER, FAILURE (SHUT-DOWN) WHILE DRIVING, INCLUDING SPEEDOMETER, OIL PRESSURE GAUGE, AMP GAUGE, TEMPERATURE GAUGE, ODOMETER,GAS GAUGE AND TACHOMETER GAUGE. ISOLATED OCCURRENCES WITHOUT WARNING MADE IT DIFFICULT TO EXPLAIN. BECAUSE OF SAFETY CONCERNS THIS EQUIPMENT FAILURE AS NOTED IN COMPANY SERVICE BULLETINS (081599) SHOULD HAVE BEEN REPORTED TO THE VEHICLE OWNERS AND REPAIRED AT CHRYSLER EXPENSE.*AK

NHTSA ID
10025741
Incident
May 1, 2003
Mileage
32,000 mi
Interior & seats
Filed Jun 19, 2003

I OWN A 1999 JEEP CHEROKEE SPORT AND THE DRIVERS SIDE SEAT FRAME BROKE. UPON BRINGING IT TO AN AUTO BODY SHOP THE EMPLOYEE TOLD ME WHEN HE ORDERED THE PART THE PARTS STORE TOLD HIM THAT THEY HAD A LOT OF THEM BEING ORDERED FOR THAT VEHICLE. I WOULD LIKE TO FIND OUT IF PERHAPS THIS SHOULD BE A RECALL ISSUE AND IF IT IS HOW TO GET REIMBURSED FOR THE MONEY I PAID TO HAVE IT FIXED. *NLM

NHTSA ID
10023405
Incident
Jun 18, 2003
Body & structureInterior & seats
Filed Apr 24, 2002
1 injury reported

PISTON AND SPRINGS ARE WEAK CAUSING SOME PARTS OF VEHICLE TO FALL ON HANDS. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THE HOOD DOES NOT STAY UP AS THE HOOD SPRINGS OR PISTONS WERE WEAK. THE HOOD FELL ON HANDS WHILE CHECKING OIL. *YH

NHTSA ID
8008542
Incident
Apr 1, 2002
AirbagsInterior & seats
Filed Sep 26, 2001

DEALER REPLACED INSTRUMENT PANEL CLUSTER MODULE AND PROBLM HAS REOCCURRED. TAKEN BACK TO THE DEALER, AND INFORMED CONSUMER THAT A WIRE WAS FOUNDED BROKEN AND REPLACED IT AGAIN. NO PROBLEMS AT THIS TIME. *AK CONSUMER DOES NOT FEEL THAT HE SHOULD HAVE BEEN CHARGED, VEHICLE HAD BEEN WORKED ON DURING A RECALL REPAIR REGARDING THE AIR BAG ON JUNE 7TH OF 2000. *SLC

NHTSA ID
896900
Incident
Nov 11, 2000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .