Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 366 NHTSA owner-reported complaints for the 1999 Jeep Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 366 · page 1 of 15
The contact owns a 1999 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the instrument gauges failed to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
The airbag light is on all the time and the horn does not work. Failed clock spring. Mileage 123,000. 1999 Jeep Classic. No cruise control.
1999 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOT ABLE TO FIND THE PARTS NECESSARY TO REPAIR THE VEHICLE DUE TO THE VEHICLE'S AGE. THE VEHICLE WAS INCLUDED IN THE RECALL.*JS
I FOUND ONLY GENERAL INFORMATION THAT OUR 1999 JEEP CHEROKEE HAD TWO RECALLS. IT IS TWENTY YEARS OLD AND I WOULD LIKE TO FIND OUT MORE ABOUT THE RECALLS. WE ARE MOST CONCERNED TO LEARN THAT THERE WAS AN AIR BAG RECALL SOMETIME IN THE PAST. WE HAVE OWNED IT SINCE 2003 AND NEVER RECEIVED A RECALL. THE INFO SAID IT WAS A NHTSA RECALL #00V105000. THE OTHER RECALL SAYS IT'S AN AFTER-MARKET FUEL PUMP AIR TEX ELECTRIC FUEL PUMPS FOR 1999 ' 2004. PLEASE SEND US ANY INFORMATION ON THIS AND WHAT WE CAN DO ABOUT IT, IF ANYTHING. THANK YOU
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBERT GREEN CHRYSLER DODGE JEEP RAM (178 BRIDGEVILLE RD, MONTICELLO, NY 12701, (845) 397-7532) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY BECAUSE OF THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
VEHICLE SHUTS OFF WHILE DRIVING INTERMITTENTLY IN ALL TYPES OF DRIVING AND AT DIFFERENT SPEEDS
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LINES BECAME SEVERELY RUSTED AND CORRODED. THE DEALER (CUETER CHRYSLER JEEP DODGE RAM IN YPSILANTI, MICHIGAN) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 223,827.
MY 1999 JEEP CHEROKEE UNI-BODY FRAME IS SO RUSTED OUT UNDERNEATH IT IS A HAZARD TOO DRIVE, THERE IS NOTHING ELSE WRONG WITH IT. SPECIFICALLY, BUT NOT LIMITED TO, CONTROL ARMS ARE RUSTED OUT AND DETACHED AND FRAME IS SO RUSTED THEY CAN NOT BE REATTACHED. IT SEEMS IT IS VERY COMMON FOR JEEP GRAND CHEROKEE UNI-BODY UNDER CARRIAGE TO RUST OUT AND BECOME A HAZARD WITH CONTROL ARMS DETACHING AND VEHICLE BECOMING UNSAFE TO DRIVE. THIS IS PREDOMINANTLY A PROBLEM IN NORTHERN PART OF US. HOWEVER, THESE ARE VEHICLE PEOPLE BUY TO DRIVE ON BAD ROADS SO THEY SHOULD NOT DETERIORATE AND BECOME A DANGER TO DRIVE. CHRYSLER SHOULD BE REQUIRED TO RECALL THESE JEEPS AND WELD IN NEW FRAME RAILS AND OTHER SUPPORT AND REATTACH DETACHED SUSPENSION AND OTHER NECESSARY EQUIPMENT.
SEAT BELT LATCH AND BUCKLE DOES NOT FUNCTION PROPERLY, IT IS VERY HARD TO BUCKLE IN AND WHEN TRYING TO UNBUCKLE, IT TAKES A LOT OF FORCE, TIME AND VERY UNSAFE. IF LEFT UNBUCKLED THE DASH LIGHT OR ALARM NEVER COMES ON TO BUCKLE UP. THIS HAPPENS AT ALL TIMES, DOESN'T MATTER IF STATIONARY OR MOVING. THE SEAT BELT HAS MALFUNCTIONED AND DEALERSHIP IS REFUSING TO REPAIR IT UNLESS AN INITIAL FEE OF $250 IS PAID WITH MORE REPAIR FEES ARE EXPECTED.
TL* THE CONTACT'S DAUGHTER OWNED A 1999 JEEP CHEROKEE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. AS A RESULT, THE CONTACT'S DAUGHTER SUSTAINED INJURIES TO THE LEFT EYE, LACERATION OF THE NOSE, A BROKEN JAW, THE FRONT TEETH SHIFTED, AND BLACK EYES. MEDICAL ATTENTION WAS REQUIRED. THE DRIVER OF THE OTHER VEHICLE PASSED AWAY AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
STOLEN MARCH 3RD, MCDONALDS OLD SPARTANBURG ROAD AROUND 2PM, BLACK JEEP WITH LIFTKIT, LOWER BACK BECAUSE SHOCKS NEEDED FIXED, ANY INFO WILL HELP.
MY CAR HIT A BUMP ON THE HIGHWAY AND THE FRONT END WOBBLED SO BADLY THAT I HAD TO PULL OFF THE ROAD AND STOP. "DEATH WOBBLE"
I WAS AT A STOP SIGN, PROCEEDED TO ACCELERATE, ARRIVING AT A STOP-LIGHT WHEN VEHICLE WOULD NOT STOP, BRAKE PEDAL WAS PUSHED ALL THE WAY TO FLOOR, PEDAL SEEMED TO HAVE NO LEVERAGE TO IT. I COASTED TO A SAFE PLACE TO PULL OVER, HAD TO USE EMERGENCY BRAKE TO STOP. CHECKED ALL FLUIDS AND PADS, THOSE COMPONENTS SEEMED TO BE FINE. AND HAD TO GET VEHICLE TOWED IT WAS UNSAFE TO DRIVE.
HIT A BUMP OR POT HOLE OR A MAN COVER AT 45 MPH AND THE CAR STARTS TO SHAKE AND GOES OUT OF CONTROL. ALMOST BEEN HIT OVER 5 TIMES BECAUSE I HAVE TO SLOW DOWN TO STOP THE ISSUE. TIRES A NEW AND I'VE BEEN TO THE SHOP THEY SAY EVERYTHING GOOD FOR SAFETY INSPECTIONS BUT IT'S NOT GOOD. IF I WOULD HAVE KNOWN THAT JEEP IS JUST TRY TO KILL IT'S CAR DRIVERS I WON'T HAVE BUY THE THING.
AIRBAG WARNING LIGHT AND BUZZER, GO ON AND OFF EVERY 5 MINUTES. DEALER SAYS NO RECALL. WHAT DO I DO? UPDATED 09/09/15*LJ
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID A COLLISION. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE SEATS FRACTURED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 340,000.
MY 1999 JEEP CHEROKEE SHAKES VIOLENTLY AT SPEEDS OVER 50 MPH WHEN I HIT A SLIGHT UNEVENNESS IN THE ROAD. I'VE HAD MY JEEP INSPECTED BY A JEEP DEALER, PAID TO REPAIR THE PROBLEM, AND IT STILL REMAINS. THIS IS A WELL-DOCUMENTED, REPEATED ISSUE, THAT I, AND MANY OTHERS HAVE EXPERIENCED, DRIVING JEEPS. IT'S BEEN REPORTED ON BY BOTH ABC NEWS (HTTP://ABC7NEWS.COM/ARCHIVE/8768540/) AND FOX NEWS (HTTP://WWW.FOXNEWS.COM/LEISURE/2012/07/09/WHAT-NEED-TO-KNOW-ABOUT-JEEP-DEATH-WOBBLE/) AND ACKNOWLEDGED BY CHRYSLER IN A TECHNICAL SERVICE BULLETIN. I WENT TO MY LOCAL JEEP DEALERSHIP, CHRYSLER TECHNICAL SERVICE BULLETIN IN-HAND, SPENT $1,000 TO REPLACE MY ENTIRE STEERING SYSTEM AT THEIR BEHEST TO CORRECT WHAT THEY CLAIMED WAS CAUSING THE VIOLENT SHAKING I EXPERIENCED WHEN DRIVING MY JEEP ON THE HIGHWAY, ONLY TO FIND, POST-REPAIR, AFTER HITTING A MINOR SEAM ON THE HIGHWAY AT A SPEED OF 52 MPH, THAT THE "DEATH WOBBLE" WAS WORSE THAN EVER, AND MY JEEP WAS TOTALLY UNSAFE TO DRIVE. THE FACT THAT NO ONE HAS DIED YET FROM LOSING CONTROL WHEN THEIR JEEP STARTS VIOLENTLY SHAKING WHILE THEY'RE SPEEDING DOWN THE HIGHWAY (THAT WE CAN PROVE) DUE TO AN OBVIOUS DESIGN FLAW IN THESE VEHICLES IS A SHAMEFUL REASON FOR THE NHTSA TO DISMISS THIS ISSUE. I'VE BEEN VERY LUCKY, SO FAR THAT OTHER DRIVERS HAVE NOTICED ME RAPIDLY REDUCING MY SPEED IN TIME TO GET OUT OF MY WAY. I'VE BEEN LUCKY THAT ROAD CONDITIONS ALLOWED ME TO SLOW DOWN OR PULL OVER. I'VE BEEN LUCKY TO BE GOING SLOW ENOUGH TO REDUCE MY SPEED BEFORE I LOST CONTROL. I'VE STOPPED DRIVING ON THE HIGHWAY, STOPPED DRIVING LONG DISTANCES, AND PLAN TO TRASH MY JEEP AS SOON AS POSSIBLE, THOUGH I JUST INVESTED $1,000 IN ITS REPAIR. IS THAT RIGHT? *TR
NO CRASH, NO ACCIDENT THIS IS A COMPLAINT ON SAFETY AND LACK OF AVAILABILITY TO A "DO IT YOURSELF" (DIY) CERTIFIED MECHANIC ON BRAKE BLEEDING. I AM A CERTIFIED AVIATION MECHANIC AND WELL VERSED ON BLEEDING BRAKES. ON THE JEEP LISTED THERE IS A REQUIREMENT TO USE A SCANNER (THE CHRYSLER DRB III SCAN TOOL) WHICH PLUGS INTO THE OBD-2 SYSTEM TO RUN THE PUMP IN THE ABS SYSTEM. THIS RUNNING OF THE ABS PUMP SHOULD MOVE ANY AIR WITHIN, INTO THE LINES SO THAT SUBSEQUENT BLEEDING OF THE WHEEL LINES WILL REMOVE THE AIR. THE SCANNER COST IS PROHIBITIVE FOR THE DIY MECHANIC AND THE OWNER IS FORCED TO TAKE THE VEHICLE TO A DEALER FOR PROPER BLEEDING OF THE BRAKES. EVEN A USED SCANNER IS VALUED AT $3977 ON EBAY THIS DATE. THERE ARE VARIOUS "TRICKS" TO GET THE ABS PUMP TO RUN, SUCH AS A PANIC STOP ON A SLICK GRASSY SURFACE AND THAT WILL GET THE PUMP TO RUN, BUT THE BRAKES MUST BE BLED IMMEDIATELY TO GET THE DESIRED RESULTS, ON THE SLICK, GRASSY SURFACE. THIS COMPLAINT IS ABOUT THE DISSERVICE TO THE MECHANIC IN THE FIELD AND THE GREAT SAFETY ISSUES THAT COULD ARISE WITH IMPROPERLY BLED BRAKES. WITHOUT THE ABS BLED PROPERLY, THE BRAKES ARE MUSHY AND EVEN AFTER PUMPING, ARE NOT THE BRAKES THEY SHOULD BE FOR THE SAFETY OF NEARLY A TWO TON VEHICLE. THERE SHOULD BE AN AFFORDABLE SCAN TOOL THAT WILL DO THE JOB FOR THE BASIC MECHANIC WHO WANTS TO DO THEIR VEHICLE HIM/HER SELF AND THOSE SAME FOLKS SHOULDN'T BE FORCED TO TAKE THE VEHICLE TO THE DEALER JUST TO ACHIEVE THE PROPER SAFETY STANDARDS. *TR
THE REAR BRAKE LINE (STEEL) NOT THE RUBBER LINE FAILED WHILE PULLING THE VEHICLE OUT OF THE GARAGE. IT WAS COMPLETELY ROTTED THROUGH, DESPITE ROUTINE MAINTENANCE (BLEEDING OF OLD FLUID) BEING PERFORMED. IT WAS DETERMINED BOTH THE FRONT AND REAR LINES NEEDED REPLACEMENT DUE TO SEVERE ROT. THESE SHOULD HAVE BEEN MADE OUT OF A CORROSION RESISTANT METAL. *TR
I'M HAVING MORE PROBLEMS WITH MY JEEP GRAND CHEROKEE WITH THE FUEL SYSTEM, I HAVE ALREADY REPLACED IT (2) TIMES LOOKING FOR INFORMATION ON THIS. I HAVE LOOKED ON THE SITE AND THERE IS A RECALL ON IT SINCE 2002 BUT I HAVE NEVER RESEVED ANYTHING ON IT. THE RECALL SAYS TO CONTACT LOCAL DEALER ON THIS MATTER AND IT WILL BE TAKEN CARE OF FOR FREE. I NEED A PAPER TO TAKE WITH ME ON THIS MATTER. IT ALSO SAYS IT COULD CATCH FIRE IF IT IS NOT TAKEN CARE OF!! CAN YOU PLEASE HELP ME ON THIS MATTER. I HAS GO OUT AGAIN NO FUEL AGAIN! *TR
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE BRAKE AND REVERSE LIGHT UNITS MALFUNCTIONED. AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE, BUT DECIDED TO REPLACE THE UNITS AS A TEMPORARY REMEDY. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE TO OTHER INDEPENDENT MECHANICS, BUT THEY WERE ALSO UNABLE TO LOCATE THE FAILURE AND OPTED TO REPLACED THE UNIT. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
NEAR MISS REAR END COLLISION DUE TO BRAKE LIGHTS AND TURN SIGNAL LIGHTS WORKING INTERMITTENTLY. AT TIMES EITHER THE TURN SIGNALS LEFT AND RIGHT WILL NOT WORK OR THE LEFT AND RIGHT REAR BRAKE LIGHT LAMP ASSEMBLIES WILL NOT WORK. FOUND A ELECTRICAL GROUNDING ISSUE WITH LEFT AND RIGHT REAR LAMP ASSEMBLY WITH REGARDS TO BRAKE LIGHTS. WITH REGARDS TO THE TURN SIGNALS WORKING INTERMITTENTLY PROBLEM UNRESOLVED. IN ADDITION, WHEN VEHICLE IS PARKED AND LOCKED AT NIGHT THE HEADLIGHTS AND TAIL LAMPS COME ON AND OFF FOR UNKNOWN REASON. *TR
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 67,700.
I WAS PARKED IN MY LOT AND A NEIGHBOR DROPPED A CIGARETTE BEHIND MY 1999 JEEP. THERE WAS UNGODLY GAS SMELL AND THE PUDDLE OF GAS THAT IS LEAKING FROM TANK IGNITED. I WAS LUCKILY ENOUGH THAT I CAUGHT IT AT THAT TIME OR IT WOULD HAVE EXPLODED. I JUST BOUGHT IT AND NEVER SMELLED GAS OR THOUGHT THE TANK WAS LEAKING. I HAD TO SPENLEAKING. IT IS GOING TO COST OVER 500 DOLLARS FOR THIS TO BE FIXED PLUS A TOW BAR. PLEASE HELP ME TO SEE IF JEEP COMPANY IS RESPONSIBLE DUE TO RECALL. *TR
TRAVELING EAST ON HWY 76 JUST OUTSIDE JULESBURG, CO, MY RIGHT REAR TIRE SIDEWALL BLEW OUT AT 75MPH. TIRE PRESSURES WERE AT 35 PSI ON ALL TIRES BEFORE TRIP A FEW DAYS EARLIER. TIRES HAVE ABOUT 20,000 MILES ON THEM AND HAVE ABOUT 45% REMAINING TREAD. BLOWOUT PATTERN WAS A NEAR PERFECT CIRCLE WHERE THE SIDEWALL MEETS THE TREAD AREA OF THE TIRE. DAMAGE TO VEHICLE CONSISTED OF BENT REAR QUARTER PANEL. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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