EXTERIOR LIGHTING
1999 Chrysler 300M
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 351 NHTSA owner-reported complaints for the 1999 Chrysler 300M, most frequently naming the airbags, body & structure and steering categories. 4 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 151 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2005 | 2 | 236 |
| Mar 2005 | 8 | 244 |
| Apr 2005 | 2 | 246 |
| May 2005 | 2 | 248 |
| Jun 2005 | 3 | 251 |
| Aug 2005 | 6 | 257 |
| Sep 2005 | 6 | 263 |
| Oct 2005 | 9 | 272 |
| Dec 2005 | 3 | 275 |
| Feb 2006 | 1 | 276 |
| Mar 2006 | 5 | 281 |
| Apr 2006 | 4 | 285 |
| May 2006 | 1 | 286 |
| Jun 2006 | 4 | 290 |
| Jul 2006 | 1 | 291 |
| Sep 2006 | 2 | 293 |
| Oct 2006 | 1 | 294 |
| Nov 2006 | 1 | 295 |
| Dec 2006 | 1 | 296 |
| Feb 2007 | 3 | 299 |
| May 2007 | 1 | 300 |
| Jun 2007 | 1 | 301 |
| Jul 2007 | 1 | 302 |
| Aug 2007 | 2 | 304 |
| Oct 2007 | 2 | 306 |
| Nov 2007 | 2 | 308 |
| Jan 2008 | 2 | 310 |
| Feb 2008 | 4 | 314 |
| Mar 2008 | 2 | 316 |
| Apr 2008 | 1 | 317 |
| May 2008 | 1 | 318 |
| Jun 2008 | 2 | 320 |
| Aug 2008 | 1 | 321 |
| Oct 2008 | 1 | 322 |
| Nov 2008 | 1 | 323 |
| Mar 2009 | 1 | 324 |
| May 2009 | 1 | 325 |
| Oct 2009 | 1 | 326 |
| May 2010 | 1 | 327 |
| Jul 2010 | 1 | 328 |
| Aug 2010 | 2 | 330 |
| Mar 2011 | 1 | 331 |
| Aug 2011 | 1 | 332 |
| Oct 2011 | 1 | 333 |
| Dec 2011 | 1 | 334 |
| Apr 2012 | 1 | 335 |
| Aug 2013 | 1 | 336 |
| Sep 2014 | 3 | 339 |
| Oct 2014 | 1 | 340 |
| Nov 2014 | 1 | 341 |
| Dec 2014 | 1 | 342 |
| Jan 2015 | 1 | 343 |
| Feb 2015 | 1 | 344 |
| Mar 2015 | 1 | 345 |
| May 2015 | 1 | 346 |
| Sep 2015 | 1 | 347 |
| Nov 2015 | 1 | 348 |
| Jun 2016 | 1 | 349 |
| Nov 2017 | 1 | 350 |
| Sep 2020 | 1 | 351 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags5112.7%
- Body & structure4912.2%
- Steering4812.0%
- Engine399.7%
- Transmission297.2%
- Brakes235.7%
- Other / unspecified235.7%
- Suspension215.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
4 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
SEATS:FRONT ASSEMBLY:RECLINER
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
AUTO TRANS IGNITION-PARK INTERLOCK
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
THROTTLE CONTROL FAILURE
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT STATED THAT HER STEP-FATHER WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COASTED OFF OF THE ROADWAY. THE CONTACT WAITED AND RESTARTED THE VEHICLE BEFORE DRIVING TO THE DESTINATION. THE VEHICLE OCCURRED SEVERAL TIMES AND WAS TOWED TO AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE CAUSES OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 11360965
- Incident
- Apr 1, 2020
I AM NOT SURE WHO MANUFACTURED THE AIRBAGS IN 1999 CHRYSLER 300S, BUT I AM WONDERING WHAT WOULD CAUSE AN AIRBAG TO HAVE A HOLE IN IT AND WHERE THE HOLE IS, IT WAS FRAYED, MY DAUGHTER WAS THE PASSENGER WHEN THEY WERE HIT ON THE FRONT PASSENGER QUARTER PANEL AND PASSENGER DOOR, THE AIRBAG DEPLOYED BUT HAD A BIG HOLE IN IT AND WAS FRAYED WHERE THE HOLE WAS, LIKE A FLAG THAT HAS BEEN BLOWING IN THE WIND FOR YEARS, I AM COMING UP ON STATUE OF LIMITATIONS SO YOUR IMMEDIATE RESPONSE WOULD BE SO APPRECIATED!!!! MY LAWYER DOES HAVE PICTURES OF THE AIRBAG WITH THE HOLE IN IT, AND SHOWING ALSO HOW IT WAS FRAYED. MY DAUGHTER SADLY LOST HER LIFE IN THIS ACCIDENT, SHE WAS WEARING HER SEATBELT. THIS ACCIDENT OCCURRED NOVEMBER 29TH 2014 ON HWY 23 NEAR WAITE PARK MN, CAR WAS IN MOTION, HER NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11047231
- Incident
- Nov 29, 2014
- Mileage
- 2 mi
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD MULTIPLE TIMES WHEN DEPRESSED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE RANDOMLY OCCURRING AND WAS TOWED TO A REPAIR SHOP. THE MECHANIC INDICATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 10881272
- Incident
- Feb 10, 2014
"TAKATA RECALL" ON NOV. 04,2015 A CAR PULLED OUT IN FRONT OF ME. I HAD THE RIGHT OF WAY AND WAS MOVING APPROX. 30-35MPH. I T-BONED THE OTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THERE WERE 2 OTHER PASSENGERS OTHER THAN MYSELF. THE DRIVER HAD HIT HIS LEG UNDER THE DASH. I WAS IN THE FRONT PASSENGERS SEAT AND BOTHE MY KNEES HIT THE LOWER PART OF THE DASH. MY SEAT BELT DID WORK ON IMPACT AND I WENT TO THE HOSPITAL BY AMBULANCE. MY DAUGHTER INLAW WAS IN THE BACK SEAT BEHIND THE DRIVERS SIDE AND SHE SUFFERED 2 BUMPS ON HER HEAD. AS FOR ME, I DIDNT HAVE ANY BROKEN BONES BUT I SUFERED SEVERE BRUISING. I WAS IN SHOCK AND MINUTES AFTER THE ACCIDENT I STARTED FEELING SHARP PAINS TO THE LEFT PART OF MY CHEST CONSTANTLY LIKE NEEDLES STABING OVER AND OVER. IT WAS DIFFICULT FOR ME TO BREATH. I COULDN'T GET A FULL BREATH. THE LAST FEW DAYS I'VE STARTED HAVING MUSCLE SPASMS IN MY LEFT SIDE OF MY NECK AND UPPER LEFT ARM/SHOULDER. OTHER PAIN I'VE BEEN HAVING I'VE EXPLAINED TO THE DOCTOR AND OTHERS AND THEY TELL ME THAT IT IS MY SIATIC (DON'T KNOW HOW TO SPELL IT) NERVE. IF I STAND WRONG OR REACH UP WITH MY ARMS THE PAIN GOES FROM MY LOWER BACK AND ALL THE WAY DOWN THE BACK OF MY LEGS. IT'S A DEEP ACHING PAIN THAT SEEMS TO BE AGGRIVATING. IT IS WORSE IN THE MORNIGS OR WHEN IT IT COLD. I HAVE TO TAKE MUSCLE RELAXERS, DONT KNOW IF THERE IS ANY PERMANENT DAMAGE. ONLY TIME WILL TELL. CAT SCAN AND X-RAYS CAME BACK OK. NO BROKEN BONES. I HAVE THE POLICE REPORT OF THE INCIDENT BUT AT THIS TIME I DO NOT HAVE THE RESOURCES TO SCAN AND DOWNLOAD. IF ITS NEEDED I CAN PROVIDE IT AT A LATER TIME. I HAVE AN ATTORNEY.
- NHTSA ID
- 10807311
- Incident
- Nov 4, 2015
- Mileage
- 208,000 mi
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING 10 MPH, THE DRIVER SEAT RECLINED AND THE SEAT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
- NHTSA ID
- 10778247
- Incident
- Sep 28, 2015
- Mileage
- 180,000 mi
DASHBOARD STARTED CRACKING FROM WINDSHIED AREA ALL THE WAY DOWN ,THEN ANOTHER CRACK DID THE SAME.ONE CRACK IS ON PASSENGER SIDE AND ONE IN THE MIDDLE OF DASHBOARD.
- NHTSA ID
- 10721340
- Incident
- Apr 3, 2006
- Mileage
- 51,000 mi
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
- NHTSA ID
- 10694129
- Incident
- Mar 13, 2015
- Mileage
- 160,000 mi
MY 1999 300 M HAS THE FOLLOWING ISSUE: ******* RECALL ID # 57541 - SEATS:FRONT ASSEMBLY:RECLINERPLUSHIDE DETAILS RECALL DATE: FEB 05, 2003 MODEL AFFECTED: 1999 CHRYSLER 300M SUMMARY: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY. CONSEQUENCES: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 1066000 ******* MY COMPLAINT IS WITH CHRYSLER. THE DEALER (JACK KEY IN LAS CRUCES) SAYS THE CAR WAS FIXED IN 2005 (I KNOW IT WAS NOT BECAUSE I HAVE OWNED THE CAR SINCE I DROVE IT OFF OF THE SHOW ROOM FLOOR). DEALER SAY NOT COVERED BY RECALL. CALLED ABOVE 800 # AND CHRYSLER SAYS SAME. DEALER SAYS I HAVE TO PAY FOR FIX. IT'S NOT THE MONEY THAT BOTHERS ME. IT'S THE FACT THAT I HAVE THE EXACT PROBLEM THAT A RECALL STATES AND THE COMPANY IS NOT GOING TO FIX IT FOR FREE. CHRYSLER SAYS THEY FIXED IT BUT YET THE EXACT PROBLEM STILL EXISTS, THAT'S NOT A FIX. REPLACING A FAULTY/GOING TO BREAK/RECALLED PRODUCT/... WITH THE EXACT SAME PART IS NOT A FIX IN MY BOOK. WHEN YOU RECALL SOMETHING, YOU FIX IT WITH SOMETHING THAT WON'T GET RECALLED AGAIN. CHRYSLER, IT'S THE LITTLE THINGS LIKE THIS THAT COST YOU CUSTOMERS. THANK YOU, *TR
- NHTSA ID
- 10681180
- Incident
- Jan 31, 2015
- Mileage
- 140,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
FUEL SYSTEM, GASOLINE
This SKU is a Engine Heater Hose Assembly. The customer communication requested return of unsold inventory to inspect the hose bending geometry. If the hose is not formed properly, it will interfere with surrounding components and prevent installation.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.