RoadVitals

2000 Chrysler 300M

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
242
Latest Apr 26, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
21
19 injuries, 0 deaths reported

Overview

Our database contains 242 NHTSA owner-reported complaints for the 2000 Chrysler 300M, most frequently naming the steering, body & structure and interior & seats categories. 7 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 95 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

SEATS:FRONT ASSEMBLY:RECLINER

Feb 5, 2003
1,066,000 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
The risk: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number C04View on NHTSA.gov

STRUCTURE:FRAME AND MEMBERS

Aug 2, 2001
282,470 units potentially affected
The defect: VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
The risk: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
The remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number 991View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03010ClosedPreliminary Evaluation

THROTTLE CONTROL FAILURE

Opened Feb 27, 2003
Closed Sep 2, 2003

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Apr 26, 2023

The contact owns a 2000 Chrysler 300M. The contact stated that the lift support struts of the hood and the trunk had failed, causing the trunk and the hood to close on her head when raised. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 40,000.

NHTSA ID
11519070
Incident
Apr 26, 2013
Mileage
40,000 mi
Fuel system
Filed Aug 30, 2019

TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. WHILE DRIVING 15 MPH, THE CONTACT NOTICED A STRONG FUEL ODOR OUTSIDE AND INSIDE THE VEHICLE. ALSO, THE MISFIRE FUEL INJECTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SAHARA CHRYSLER JEEP DODGE RAM (LOCATED AT 5050 W SAHARA AVE #3400, LAS VEGAS, NV 89146, (800) 506-5050) WHERE THE CONTACT WAS INFORMED THAT THE FUEL SUPPLY LINE TUBE CONNECTED TO THE FUEL INJECTOR RAIL WAS LEAKING, WHICH CAUSED THE VACUUM TUBE, FUEL LINE CLIP, FUEL SUPPLY TUBE, AND FUEL VAPOR TO HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE TWICE AND THE CONTACT WAS INFORMED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 169,000.

NHTSA ID
11252501
Incident
Mar 1, 2019
Mileage
169,000 mi
Tires & wheels
Filed May 21, 2018

TL* THE CONTACT OWNS A 2000 CHRYSLER 300M EQUIPPED WITH TOYO PROXES T1R TIRES (NA), SIZE: 245/45ZR16 94W (NA). THE CONTACT STATED THAT THE TREAD WAS SEPARATING FROM ALL FOUR TIRES AND THERE WERE CRACKS IN EACH TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE STORE, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE TIRES WERE NOT REPLACED. THE VEHICLE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE TIRES TO A TIRE STORE. NO FURTHER ASSISTANCE WAS OFFERED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE NOT PROVIDED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 180,000.

NHTSA ID
11097078
Incident
Jul 15, 2016
Mileage
180,000 mi
Airbags
Filed Sep 27, 2017

THE AIR BAG LIGHT FLASH ON AND OFF WHILE DRIVING

NHTSA ID
11030256
Incident
Sep 23, 2017
Mileage
252,424 mi
EngineSeat beltsSteering
Filed Sep 16, 2016

TAKATA RECALL THE KEY IGNITION KEPT GETTING STUCK UNTIL THE KEY BROKE OFF IN THE IGNITION. THE SEATBELTS GETS STUCK SOMETIMES WHEN I PUT SON THE CAR AND THEY DONT COME OUT ALL THE WAY. ALSO HAVING PROBLEM WITH THE ENGINE WATER PUMP WENT OUT ON THE FREEWAY,TRANSMISSION WENT OUT AFTER THE WATER PUMP.WHITE SMOKE SOMETIMES COME OUT THE TAIL PIPES WHILE DRIVING.DASH BROARD LIGHTS KEEP COMING OFF AND ON WHEN DRIVING. THE TRUCK AND HOOD DOES NOT STAY UP THE AIR HOLDER GIVING OUT. WHEN YOU POP THE TRUCK OR THE HOOD IT DOES POP ALL TIME.

NHTSA ID
10907279
Incident
Sep 2, 2016
Electrical
Filed Feb 2, 2016
Fire reported

AFTER STARTING MY CAR BEFORE WORK IN THE MORNING, THE DRIVERS STEERING COLUMN/DASH AREA BURST INTO FLAMES THAT WERE BRIGHT BLUE/WHITE IN COLOR AND UNABLE TO EXTINGUISH. THE FIRE DEPARTMENT REPORT STATED AN ELECTRICAL FIRE IN THE DRIVERS DASH AREA OR STEERING COLUMN. THIS FIRE ENGULFED MY ENTIRE CAR VERY QUICKLY, AND NEARLY BURNT DOWN MY HOUSE! THE CAR WAS IN MY DRIVEWAY ABOUT 6 FEET FROM MY HOME. AS IT WAS BURNING, I HEARD THE ENGINE KEEP RESTARTING ITSELF AS IF SOMETHING WAS GOING ON WITH THE IGNITION CYLINDER OR SYSTEM. IT WAS STATIONARY. PLEASE HELP!

NHTSA ID
10823851
Incident
Jan 4, 2015
Mileage
115,000 mi
Other / unspecifiedTires & wheels
Filed Jan 14, 2016

TL* THE CONTACT OWNS A 2000 CHRYSLER 300M EQUIPPED WITH UNIROYAL, TIRE LINE: TIGER PAW, TIRE SIZE: 225/55R1797J, AND DOT NUMBER: Y900FPUU. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE SEAL BETWEEN THE RIM AND THE TIRE SEPARATED CAUSING LOSS OF AIR TO THE TIRE. IT WAS UNKNOWN THE LOCATION OF THE TIRE THAT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE AN UNKNOWN REPAIR WAS PERFORMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE TIRE AND VEHICLE MILEAGE WERE 128,000.

NHTSA ID
10820236
Incident
Jan 1, 2015
Mileage
128,000 mi
Other / unspecifiedSteeringSuspension
Filed Jul 31, 2015

WHILE TURNING A CORNER MY STEERING WHEEL TURNED ONE DIRECTION WHILE MY TIRES STAYED STRAIGHT. ALSO WHILE DRIVING DOWN THE HIGHWAY AT 45 MILES AN HOUR. MY CAR WENT INTO THE OPPOSITE LANE ALMOST HEAD ON INTO ANOTHER VEHICLE WHEN MY WHEELS DECIDED TO TURN BACK WHEN I TURNED THE STEERING WHEEL ALMOST TO THE END OF STEERING RATIO. THIS CAR IS GOING TO END UP KILLING SOMEONE. THEN THERE WILL BE A MAJOR LAW SUIT. I REPLACED THE RACK & PINION. WORKED FOR ABOUT A MONTH AND NOW IT IS STARTING TO DO IT AGAIN. ALSO REPLACED THE TIE ROD ENDS. THE BOLTS BACK OUT OR BECOME LOOSE ON THE RACK & PINION. HAVE HAD TO TIGHTEN THEM ON MANY OCCASIONS.

NHTSA ID
10745403
Incident
Jun 25, 2014
Mileage
14,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RFI20210322_626-

FUEL SYSTEM, GASOLINE

This SKU is a Engine Heater Hose Assembly. The customer communication requested return of unsold inventory to inspect the hose bending geometry. If the hose is not formed properly, it will interfere with surrounding components and prevent installation.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler 300M by model year
YearComplaintsRecallsInvestigationsIssue Index
2004712043.9
2003331143.6
2002832156.8
2001914150.5
2000Viewing2427157.6
19993514259.0
1998011
1997000
1996000
1995001
1994101
1993301

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.