RoadVitals

2003 Chrysler 300M

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Jun 23, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
1 injuries, 0 deaths reported

Overview

Our database contains 33 NHTSA owner-reported complaints for the 2003 Chrysler 300M, most frequently naming the engine, airbags and electrical categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 68 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1127.5%
  • Airbags410.0%
  • Electrical410.0%
  • Fuel system37.5%
  • Other / unspecified37.5%
  • Brakes37.5%
  • Interior & seats25.0%
  • Body & structure25.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE03010ClosedPreliminary Evaluation

THROTTLE CONTROL FAILURE

Opened Feb 27, 2003
Closed Sep 2, 2003

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedSteering
Filed Jun 23, 2020

THE STEERING AXLE ATTACH TO THE RACK OF PINION KEEP COMING OFF. WHEN THAT HAPPEN THE WHEEL FELL TO THE GROUND. IN MY CAR THIS IS THE 3RD TIME THAT HAPPEN. *TR

NHTSA ID
11330391
Incident
May 20, 2020
Mileage
91,000 mi
Engine
Filed Jan 3, 2017

THE CAR SUDDENLY SLOWED DOWN TO A COMPLETE STOP WHILE I WAS DRIVING IT ON THE HIGHWAY. *TR

NHTSA ID
10939477
Incident
Sep 2, 2016
Engine
Filed Jan 3, 2017

TL* THE CONTACT OWNS A 2003 CHRYSLER 300M. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,600.

NHTSA ID
10939290
Incident
Aug 30, 2016
Mileage
88,600 mi
AirbagsElectrical
Filed May 27, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 CHRYSLER 300M. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE SERVICE LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V567000 (ELECTRICAL SYSTEM) AND 15V313000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10871293
Incident
Jun 9, 2015
Mileage
134,000 mi
BrakesFuel system
Filed Oct 13, 2015

CAR IS JERKING AS IT IS TRYING TO SHIFT TO THE NEXT GEAR AT 55+ MILES PER HOUR. IT IS ALSO SLUGGISH LIKE IT IS WORKING HARDER TO JUST DRIVE AND THE CHECK ENGINE LIGHT HAS COME ON BUT AAMCO TRANSMISSION AND GP AUTO COULDN'T FIND ANYTHING WORK WITH THE ENGINE OR TRANSMISSION. GP AUTO TELLS US IT IS THE APS BRAKE SYSTEM THAT IS LOCKED UP THUS MAKING THE CAR DRIVE LIKE THE PARKING BRAKES IS ON HOLDING THE TRANSMISSION BACK FROM SHIFTING. CURRENTLY HAS 175,365 MILES ON A 2003 CHRYSLER 300M

NHTSA ID
10781791
Incident
Oct 13, 2015
Mileage
175,335 mi
Powertrain (other)
Filed Aug 29, 2014

TL* THE CONTACT OWNS A 2003 CHRYSLER 300M. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK, SURGE FORWARD, AND THEN SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID
10629395
Incident
Aug 4, 2010
Mileage
75,000 mi
Engine
Filed May 31, 2014

CAR INTERMITTENT POWER -TRYING TO GET IN GEAR. ELECTRIC NOT FUNCTIONING PROPERLY. CODE AT DEALERSHIP INDICATED CAM SHAFT SENSOR.. *TR

NHTSA ID
10595258
Incident
May 2, 2014
Mileage
81,100 mi
Interior & seats
Filed Apr 5, 2011

TL*THE CONTACT OWNS A 2003 CHRYSLER 300M. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 03V035000 (SEATS: FRONT ASSEMBLY: RECLINER) IN 2003 AND THE VEHICLE WAS REPAIRED. AFTER THE RECALL WORK WAS PERFORMED, THE DRIVER SEAT RECLINER BOLT FAILED AND THE SEAT COLLAPSED. THE CONTACT STATED THAT THE DEALER REPAIRED THE SEAT A SECOND TIME BUT THE BOLT FAILED AGAIN WHILE THE CONTACT WAS DRIVING 60 MPH AROUND A BEND. THE VEHICLE WAS TAKEN TO THE DEALER A THIRD TIME FOR THE REPAIR AND THE DEALER AGAIN, REPAIRED THE SEAT BOLT YET THE SEAT BOLT FAILED A FOURTH TIME AND WAS REPAIRED. THE CONTACT STATED THAT THE SEAT BOLT FAILED FOR THE FIFTH TIME. THE CONTACT CALLED THE DEALER TO REPORT THE FIFTH FAILURE ON MARCH 15, 2011 AND HE WAS ADVISED THAT THE PART WOULD BECOME AVAILABLE APRIL 7, 2011. HE CONTACTED THE MANUFACTURER AND THEY ADVISED HIM THAT THEY WOULD EXPEDITE THE DELIVERY OF THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 145,000.

NHTSA ID
10394290
Incident
May 15, 2004
Mileage
55,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-005-19

EQUIPMENT; STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler 300M by model year
YearComplaintsRecallsInvestigationsIssue Index
2004712043.9
2003Viewing331143.6
2002832156.8
2001914150.5
20002427157.6
19993514259.0
1998011
1997000
1996000
1995001
1994101
1993301

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.