RoadVitals

2004 Chrysler 300M

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
71
Latest Sep 10, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
4 injuries, 0 deaths reported

Overview

Our database contains 71 NHTSA owner-reported complaints for the 2004 Chrysler 300M, most frequently naming the engine, electrical and airbags categories. 2 safety recalls have been issued covering this model year; and 58 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E012000

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
SABERSPORTView on NHTSA.gov
03V332000

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Sep 8, 2003
20,978 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES, AN INTERNAL HOOD LATCH COMPONENT MAY HAVE BEEN MANUFACTURED WITH A CRACK, WHICH COULD PROPAGATE AND BREAK, ALLOWING THE PRIMARY/SECONDARY LATCH SPRING TO DISENGAGE.
The risk: THIS COULD RESULT IN LOSS OF BOTH PRIMARY AND SECONDARY HOOD LATCH FUNCTION, ALLOWING THE HOOD TO OPEN WITHOUT WARNING. THIS COULD INCREASE THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE LATCH ASSEMBLY. OWNER NOTIFICATION BEGAN ON SEPTEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
DAIMLERCHRYSLER CORPORATIONManufacturer number C29View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 71
Airbags
Filed Sep 10, 2016

ABOUT 5 DAYS AGO, THE AIRBAG LIGHT CAME ON THAT HAS CAUSED MY CRUISE CONTROL, HORN, AND RADIO VOLUME NOT WORK. I LIVE IN A VERY BUSY AND CONGESTED CITY. I WAS ALMOST RUN OFF THE ROAD TWICE BECAUSE I DON'T HAVE A HORN THAT WORKS TO WARN PEOPLE TO STATE IN THERE LANES.

NHTSA ID
10905511
Incident
Sep 6, 2016
Mileage
123,000 mi
ElectricalEngine
Filed Jun 15, 2016

WHILE RUNNING, STATIONARY, AND MOTION THE VEHICAL RAN HOT, MOTOR OIL LEAKING WHILE CAR IN MOTION AND PARKED. CAR DID NOT WANT TO START, AND SHUTS OFF WHILE IN DRIVE. CAR WAS TAKEN TO CERTIFIED MECHANIC, DIOGNOSTIC TEST PERFORMED REPORT INDICATED ELECTRICAL AND SENSOR PROBLEMS AMONG OTHER MECHANICAL ISSUES.

NHTSA ID
10874304
Incident
May 8, 2016
Powertrain (other)
Filed Feb 18, 2016

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO SLOW DOWN, THE VEHICLE WOULD JERK AND STAY AT THE SAME SPEED OR STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS STUCK IN THIRD GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID
10837020
Incident
Jan 29, 2016
Mileage
75,000 mi
Interior & seats
Filed Jan 20, 2016

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. WHILE DRIVING 65 MPH, THE HOOD BECAME UNLATCHED ON THE VEHICLE WITHOUT WARNING. THE HOOD SHATTERED THE WINDSHIELD AND ALSO DENTED THE ROOF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

NHTSA ID
10821226
Incident
Jan 19, 2016
Mileage
168,000 mi
Airbags
Filed Oct 15, 2015

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10782373
Incident
Jul 22, 2015
ElectricalFuel systemSuspension
Filed Oct 10, 2015

THE SEAT WHEN TURNED OFF THE ENGINE IT MOVES BACK AND FORTH AND THE ELECTRIC LIGHT IN THE BACK SEAT ON THE RIGHT SIDE WAS OVER HEATING, TOOK THE CAR BACK TO CHRYSLER HERE IN STOCKTON THE JUST CUT THE WIRES AND TAPE THEM OFF THIS WAS LAST YEAR DID NOT KNOW ABOUT THIS UNTIL NOW . ALSO THE GAS TANK WHERE THE FUEL PUMP WAS LEIKING GAS. THEY CHARGE ME TO FIXED IT I ALSO FOUND OUT THAT THE CAT CONVERTER DURABILIT WAS A RECALL .I ASKTHEMABOUT ANY RECALLS THEY SAID NO . I GOT THIS CAR IN 2012. I PUT. A PULLELY IN THE CAR AND BATTERY, REDONE THE FRONT IN THE FRIST YEARS IHAVE GOT THE CAR . THEY TOLD ME THAT WHAT YOU GET FOR BUYING A USED CAR . I GOT IT AT CHRYSLER BUSINESS BUT I GUESS THAT WHAT YOU GET. RIGHT , IT HAPPY 6 MONTH AFTERVI BROUGHT THE CAR . I WELL MY CAR IS ALMOSR PAID AT THE YEAR 2016 , I JUST WELL NEVER BUY A OTHER CAR FROM CHRYSLER.

NHTSA ID
10781253
Incident
Aug 1, 2013
Filed Aug 19, 2015
2 injuries reported

THE CHROME COVERING THE DOOR HANDLE STARTED PEELING ABOUT 2 YEARS AGO AND I HAVE SLICED MY FINGER WIDE OPEN ON SEVERAL OCCASIONS, WHEN MY DAUGHTER SLICED HER FINGER OPEN ON THE VERY SHARP CHROM COVERING THAT WAS PEELING, I DECIDED IT WAS TIME TO REPORT IT. IF I HAD BEEN ABLE TO AFFORD GOING TO THE EMERGENCY ROOM, I AM SURE I SHOULD HAVE HAD STITCHES ON AT LEAST ONE OCCASION. MY HUSBAND TRIED TO HELP AND TRIED TO PEEL THE REST OF IT OFF, BUT IT JUST CHANGED WHERE THE SLICEY PART IS, NOT ITS ON THE PALM OF MY HAND INSTEAD OF MY FINGERS.

NHTSA ID
10749679
Incident
Aug 6, 2013
Brakes
Filed Jun 30, 2015

DRAGGING OF THE BRAKE WHILE DRIVING. TIRES GET HOT TO THE TOUCH. RELEASING GAS PEDAL, THE CAR DOES NOT ROLL, IT STOPS ABRUPTLY...WHEN EX CELEBRATING, THE RPMS GOES UP, BUT CAR NOT GOING SPEED LIMIT....BRAKE PEDAL VERY HARD TO PRESS

NHTSA ID
10731372
Incident
Jun 17, 2015
Mileage
167,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S2208000136

ELECTRICAL SYSTEM

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

S2208000136

ELECTRICAL SYSTEM

Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler 300M by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing712043.9
2003331143.6
2002832156.8
2001914150.5
20002427157.6
19993514259.0
1998011—
1997000—
1996000—
1995001—
1994101—
1993301—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.