Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Chrysler 300M submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ABOUT 5 DAYS AGO, THE AIRBAG LIGHT CAME ON THAT HAS CAUSED MY CRUISE CONTROL, HORN, AND RADIO VOLUME NOT WORK. I LIVE IN A VERY BUSY AND CONGESTED CITY. I WAS ALMOST RUN OFF THE ROAD TWICE BECAUSE I DON'T HAVE A HORN THAT WORKS TO WARN PEOPLE TO STATE IN THERE LANES.
TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DASHBOARD DEVELOPED A 10 -12" CRACK JUST TO THE LEFT OF THE PASSENGER SIDE AIRBAG. DO NOT KNOW IF THE AIRBAG SYSTEM WILL WORK OR NOT. IN ANY EVENT THIS SEEMS TO BE A MANUFACTURING PROBLEM, BY THE NUMBER OF COMPLAINTS. DEALER(S) ARE OF NO HELP AS THE VEHICLE IS OUT OF WARRANTY. THIS VEHICLE HAS ALSO HAD THE COMMON PROBLEM OF THE HEADLAMPS/INSTRUMENTATION LIGHTS FLICKERING. HEADLAMPS WOULD FLASH ON/OFF ALONG WITH INSTRUMENT LIGHTING. HEADLIGHT SWITCH PANEL REPLACED, BUT THE PROBLEM RETURNED. *TR
1) A GROWING CRACK IN DASHBOARD ABOVE PASSENGER SIDE AIRBAG. 2) HEAT/AIR CLUSTER WILL NOT ILLUMINATE. *TR
NOISE IN STEERING COLUMN. STIFF WHEN DRIVING. CRACKS IN DASH AROUND PASSENGER AIR BAG. ENGINE LIGHT ON AND REMAINS ON FOR EXTENDED PERIODS. AIR BAG WARNING LIGHT ON. ADVISED THAT SRS ROLL COIL NEEDS REPLACING. PART ORDERED THROUGH CHRYSLER PARTS DEALER AND IS ON BACK ORDER. *JS
WHILE DRIVING SLOWLY IN A PARKING LOT, LOOKING FOR A SPACE, THE PASSENGER SIDE AIRBAG DEPLOYED WITH A LOUD EXPLOSION THAT ALSO SHATTERED THE WINDSHIELD. THERE WAS NO CONTACT WITH ANYTHING. I HAD THE CAR TOWED TO THE NAPLES DEALERSHIP AND AFTER TESTING CONCLUDED THAT THERE WAS A FAULTY SENSOR AND SUGGESTED I CALL CUSTOMER SERVICE. CHRYSLER CUSTOMER SERVICE ESTABLISHED A CASE NUMBER [XXX], SENT IT TO SPECIAL INVESTIGATIONS UNIT AND SENT A PERSON TO INSPECT THE CAR. ABOUT 2 WEEKS LATER I WAS INFORMED THAT SINCE THE CAR WAS OUT OF WARRANTY CHRYSLER HAD NO LIABILITY. WE ARE HAVING THE SEAT BELT AND SENSOR REPLACED [ABOUT $2,000], THE WINDSHIELD REPLACED ABOUT $800 WITH SOME INSURANCE RECOVERY] AND RENTING A CAR DURING THE 7-10 DAYS FROM NOW WHILE PARTS ARE ORDERED AND REPAIRS MADE. CERTAINLY I BELIEVE CHRYSLER SHOULD COVER THESE COSTS. BUT IN ADDITION I THINK CHRYSLER OWNERS SHOULD BE MADE AWARE OF THE RISK OF THESE DEFECTIVE SENSORS. IN OUR CASE THERE WAS NO PASSENGER AND THE CAR WAS MOVING SLOWLY. HOWEVER, IF THE AIRBAG DEPLOYED IN THIS MANNER WHILE ON A HIGHWAY, THERE COULD BE SIGNIFICANT RISK TO PASSENGER AND DRIVER. *TR
12" CRACK OF DASHBOARD COVER OPENED UP ON LEFT SIDE OF PASSENGER AIR BAG AND IS GETTING LONGER. VERY DISAPPOINTING FOR A HIGH PRICED CAR WHICH I HAVE OWNED SINCE NEW. *TR
5.5 INCH CRACK DEVELOPED ON INSIDE LEFT OF AIRBAG HOUSING ON PASSENGER SIDE OF DASHBOARD. SUGGEST THAT AIRBAG SAFETY MAY BE COMPROMISED. *JS
DT*: THE CONTACT STATED WHILE DRIVING 5 MPH THE AIR BAG LAMP ILLUMINATED. AS A RESULT, THE HORN DOES NOT WORK. THE CONTACT VERBALLY SPOKE WITH THE DEALER ABOUT THE PROBLEM. ENGINE CHECK LIGHT APPEARED. FUEL EMISSION CONTROL:CANISTER WAS LEAKING, AND DEALER REPLACED CANISTER. ALSO REPLACED HOOD LATCH. *AK
DT*: THE CONSUMER STATED THE CHECK ENGINE AND AIR BAG LIGHTS ILLUMINATED AND THE ENGINE STALLED. AFTER STALLING, THE ENGINE GAVE OFF A BURNING ODOR THROUGHOUT THE VEHICLE. THE CONSUMER HAD TO WAIT 5-10 MINUTES BEFORE TRYING TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP AND THE AIR BAG SENSOR WAS REPLACED, HOWEVER THE PROBLEM STILL PERSISTS. *JB
DT: LIGHTS ON DASHBOARD FLICKER AND THE PASSENGER SEAT BELT LIGHT AND AIR BAG LIGHT STAYS ON ALL THE TIME. HAS NO WARNING THAT THE LIGHTS ARE GOING TO STAY ON. WHEN THIS HAPPENS IT RUNS THE BATTERY DOWN, AND THE CAR WILL NOT START. HAS HAPPENED ON EVERY VACATION HE HAS TAKEN. HAD IT FIXED 3 TIMES, AND IT HAS BEEN AT THE DEALER FOR A MONTH NOW. MANUFACTURER IS OFFERING NO HELP. DEALER IS TRYING TO HELP. THE CAR IS A CHRYSLER 300C.*AK
WHILE BRAKING AT SPEEDS ABOVE 50 MPH THE VEHICLE VIBRATED SEVERELY. *NM THE CONSUMER STATED WHEN SHE ATTEMPTED TO BRAKE FOR A TRAFFIC LIGHT, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR AND CONSEQUENTLY THE CONSUMER REAR ENDED A 18-WHEELER WHICH WAS AT A STOP. THE CONSUMER ALSO STATED THE AIR BAGS DID NOT DEPLOY. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .