Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2004 Chrysler 300M submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
NOISE IN STEERING COLUMN. STIFF WHEN DRIVING. CRACKS IN DASH AROUND PASSENGER AIR BAG. ENGINE LIGHT ON AND REMAINS ON FOR EXTENDED PERIODS. AIR BAG WARNING LIGHT ON. ADVISED THAT SRS ROLL COIL NEEDS REPLACING. PART ORDERED THROUGH CHRYSLER PARTS DEALER AND IS ON BACK ORDER. *JS
2004 CHRYSLER 300M. CONSUMER WRITES IN REGARDS TO NUMEROUS SUSPENSION PROBLEMS AND REPAIRS. *SMD THE CHECK ENGINE LIGHT ILLUMINATED, THE STRUTS, TIE RODS, RADIATOR, FUEL PUMP, SWAY BAR BUSHINGS, CAM SHAFT SENSOR WERE ALL REPLACED. THE STRUTS AND TIE RODS WERE REPLACED SEVERAL TIMES.
TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE BEGAN TO VIOLENTLY SHAKE WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND NOTICED THAT THE TIE RODS WERE CORRODED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT BOTH THE FRONT AND REAR STRUTS, INNER TIE RODS, CAM SHAFT AND THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,682 AND THE CURRENT MILEAGE WAS 115,546.
COMING HOME FROM WORK I PULLED INTO MY GIRLFRIENDS CIRCLE DRIVEWAY. WHILE MAKING THE LEFT HAND TURN INTO THE DRIVEWAY I FELT THE CAR NOT REACTING TO THE STEERING WHEEL. I STOPPED AND LOOKED AT BOTH FRONT TIRES EXPECTING TO SEE A BROKEN TIE ROD END BUT BOTH TIRES POINTED IN THE SAME DIRECTION. I ASKED HER TO STEP IN THE VEHICLE AND TURN THE STEERING WHEEL WHILE I COULD SEE WHAT WAS HAPPENING. I COULD SEE THE WHOLE STEERING RACK MOVE BACK AND FOURTH WITHOUT IT BEING CONNECTED TO THE FRAME. I AM THANKFUL THAT THIS DID NOT HAPPEN AT HIGHWAY SPEEDS WHEN I WAS HEADING HOME. THIS IS A VERY DANGEROUS CAR TO OWN. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS BETWEEN 5-50 MPH, THE STEERING WHEEL WOULD VEER TOWARDS THE LEFT ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE INNER TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE INNER TIE RODS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,231. UPDATED 01/24/12*LJ UPDATED 01/27/12
TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE VEHICLE WOULD INTERMITTENTLY STALL WITHOUT ANY PRIOR WARNINGS. AS A CONSEQUENCE HIS RISK FOR A VEHICLE CRASH WAS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CAM SHAFT ALONG WITH THE CRANK-SHAFT POSITION SENSORS WERE REPLACED. TWO DAYS AFTER THE REPAIR THE FAILURE RESURFACED. THE INTERIOR LIGHTS ALSO FLICKERED ON AND THEN OFF AND THE STEERING COLUMN BEGAN TO VIBRATE VIOLENTLY. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURES. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 22000. THE CURRENT MILEAGE WAS 84,000.
CLUNKING NOISE FROM STEERING. STILL OPERATES BUT IS GETTING WORSE. *CN
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH AND APPROACHING A STOP SIGN, THE BRAKE WAS APPLIED HOWEVER; THE VEHICLE DID NOT STOP. THE VEHICLE CONTINUED THROUGH THE INTERSECTION AND CRASHED INTO A TRUCK CAUSING DAMAGE TO BOTH VEHICLES. THE CONTACT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER WHO FOUND NO PROBLEM. ALSO, INTERMITTENTLY WHEN THE GEAR WAS SHIFTED INTO REVERSE THE VEHICLE CONTINUED TO GO FORWARD. THE VEHICLE WAS DRIVEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM. FURTHER, WHILE DRIVING VARIOUS SPEEDS, IF HANDS WERE REMOVED FROM THE STEERING WHEEL, THE VEHICLE PULLED TO THE RIGHT. THE DEALER COULD NOT IDENTIFY THE PROBLEM.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .