RoadVitals

2004 Chrysler 300M Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
71
Latest Sep 10, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 28, 2003

What this page shows

Our database holds 71 NHTSA owner-reported complaints for the 2004 Chrysler 300M. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 71 · page 1 of 3

Airbags
Filed Sep 10, 2016

ABOUT 5 DAYS AGO, THE AIRBAG LIGHT CAME ON THAT HAS CAUSED MY CRUISE CONTROL, HORN, AND RADIO VOLUME NOT WORK. I LIVE IN A VERY BUSY AND CONGESTED CITY. I WAS ALMOST RUN OFF THE ROAD TWICE BECAUSE I DON'T HAVE A HORN THAT WORKS TO WARN PEOPLE TO STATE IN THERE LANES.

NHTSA ID
10905511
Incident
Sep 6, 2016
Mileage
123,000 mi
ElectricalEngine
Filed Jun 15, 2016

WHILE RUNNING, STATIONARY, AND MOTION THE VEHICAL RAN HOT, MOTOR OIL LEAKING WHILE CAR IN MOTION AND PARKED. CAR DID NOT WANT TO START, AND SHUTS OFF WHILE IN DRIVE. CAR WAS TAKEN TO CERTIFIED MECHANIC, DIOGNOSTIC TEST PERFORMED REPORT INDICATED ELECTRICAL AND SENSOR PROBLEMS AMONG OTHER MECHANICAL ISSUES.

NHTSA ID
10874304
Incident
May 8, 2016
Powertrain (other)
Filed Feb 18, 2016

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO SLOW DOWN, THE VEHICLE WOULD JERK AND STAY AT THE SAME SPEED OR STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS STUCK IN THIRD GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

NHTSA ID
10837020
Incident
Jan 29, 2016
Mileage
75,000 mi
Interior & seats
Filed Jan 20, 2016

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. WHILE DRIVING 65 MPH, THE HOOD BECAME UNLATCHED ON THE VEHICLE WITHOUT WARNING. THE HOOD SHATTERED THE WINDSHIELD AND ALSO DENTED THE ROOF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

NHTSA ID
10821226
Incident
Jan 19, 2016
Mileage
168,000 mi
Airbags
Filed Oct 15, 2015

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10782373
Incident
Jul 22, 2015
ElectricalFuel systemSuspension
Filed Oct 10, 2015

THE SEAT WHEN TURNED OFF THE ENGINE IT MOVES BACK AND FORTH AND THE ELECTRIC LIGHT IN THE BACK SEAT ON THE RIGHT SIDE WAS OVER HEATING, TOOK THE CAR BACK TO CHRYSLER HERE IN STOCKTON THE JUST CUT THE WIRES AND TAPE THEM OFF THIS WAS LAST YEAR DID NOT KNOW ABOUT THIS UNTIL NOW . ALSO THE GAS TANK WHERE THE FUEL PUMP WAS LEIKING GAS. THEY CHARGE ME TO FIXED IT I ALSO FOUND OUT THAT THE CAT CONVERTER DURABILIT WAS A RECALL .I ASKTHEMABOUT ANY RECALLS THEY SAID NO . I GOT THIS CAR IN 2012. I PUT. A PULLELY IN THE CAR AND BATTERY, REDONE THE FRONT IN THE FRIST YEARS IHAVE GOT THE CAR . THEY TOLD ME THAT WHAT YOU GET FOR BUYING A USED CAR . I GOT IT AT CHRYSLER BUSINESS BUT I GUESS THAT WHAT YOU GET. RIGHT , IT HAPPY 6 MONTH AFTERVI BROUGHT THE CAR . I WELL MY CAR IS ALMOSR PAID AT THE YEAR 2016 , I JUST WELL NEVER BUY A OTHER CAR FROM CHRYSLER.

NHTSA ID
10781253
Incident
Aug 1, 2013
Filed Aug 19, 2015
2 injuries reported

THE CHROME COVERING THE DOOR HANDLE STARTED PEELING ABOUT 2 YEARS AGO AND I HAVE SLICED MY FINGER WIDE OPEN ON SEVERAL OCCASIONS, WHEN MY DAUGHTER SLICED HER FINGER OPEN ON THE VERY SHARP CHROM COVERING THAT WAS PEELING, I DECIDED IT WAS TIME TO REPORT IT. IF I HAD BEEN ABLE TO AFFORD GOING TO THE EMERGENCY ROOM, I AM SURE I SHOULD HAVE HAD STITCHES ON AT LEAST ONE OCCASION. MY HUSBAND TRIED TO HELP AND TRIED TO PEEL THE REST OF IT OFF, BUT IT JUST CHANGED WHERE THE SLICEY PART IS, NOT ITS ON THE PALM OF MY HAND INSTEAD OF MY FINGERS.

NHTSA ID
10749679
Incident
Aug 6, 2013
Brakes
Filed Jun 30, 2015

DRAGGING OF THE BRAKE WHILE DRIVING. TIRES GET HOT TO THE TOUCH. RELEASING GAS PEDAL, THE CAR DOES NOT ROLL, IT STOPS ABRUPTLY...WHEN EX CELEBRATING, THE RPMS GOES UP, BUT CAR NOT GOING SPEED LIMIT....BRAKE PEDAL VERY HARD TO PRESS

NHTSA ID
10731372
Incident
Jun 17, 2015
Mileage
167,000 mi
Filed May 19, 2015

I AM SO DISAPPOINTED. I ALWAYS HAVE REGULAR CHECKUPS OIL CHANGES AND SO ON. I HAD ONE IN MARCH OF 2014 AT A CHRYSLER DEALERSHIP IN WILLARD OHIO SHAFFERS. THEN I HAD A COUPON FOR AN OIL CHANGE FOR SHARPNACK IN WILLARD OHIO IN APRIL 2015. SHARPNACK PUT THE CAR ON THE LIFT AND IMMEDIATELY CALLED ME OUT ASTONISHED BECAUSE NO ONE HAD SHOWED ME THE FRAME WAS ROT. THE FRONT AREA WAS READY TO GIVE ANYTIME. THEY WOULD NOT TOUCH IT FOR SAFETY NOR FIX IT FOR ANYTHING. THEY DID NOT WANT ME TO DRIVE IT OFF THE LOT. I THEN STARTED RESEARCH THIS IS NOT JUST ME. I CALLED CHRYSLER WHO WANTED IT LOOKED AT A CHRYSLER DEALERSHIP WHICH I DID AND THE CAR IS BROKE FROM CRADLE ROT. CHRYSLER HAS HAD MANY COMPLAINTS ON THIS YET NOTHING DONE AND I COULD HAVE BEEN KILLED. I RESEARCHED OTHER PLACES AND TOYOTA AT LEAST TOOK CARE OF THEIR CUSTOMERS WITH A PAYOUT OR NEW VEHICLE. I WILL HAVE MY CAR TOWED HOME AND WILL NOT LET THIS BE. I HAVE CONTACTED ALL BUSINESS I CAN THINK OF AND WILL CONTACT ALL NEWS AND CHANNELS THAT WILL LISTEN.

NHTSA ID
10717296
Incident
May 11, 2015
Mileage
112,000 mi
AirbagsBody & structureElectrical+1 more
Filed Oct 26, 2014

DASHBOARD DEVELOPED A 10 -12" CRACK JUST TO THE LEFT OF THE PASSENGER SIDE AIRBAG. DO NOT KNOW IF THE AIRBAG SYSTEM WILL WORK OR NOT. IN ANY EVENT THIS SEEMS TO BE A MANUFACTURING PROBLEM, BY THE NUMBER OF COMPLAINTS. DEALER(S) ARE OF NO HELP AS THE VEHICLE IS OUT OF WARRANTY. THIS VEHICLE HAS ALSO HAD THE COMMON PROBLEM OF THE HEADLAMPS/INSTRUMENTATION LIGHTS FLICKERING. HEADLAMPS WOULD FLASH ON/OFF ALONG WITH INSTRUMENT LIGHTING. HEADLIGHT SWITCH PANEL REPLACED, BUT THE PROBLEM RETURNED. *TR

NHTSA ID
10650044
Incident
Sep 10, 2011
Mileage
41,500 mi
Body & structure
Filed Sep 9, 2014

LARGE CRACK ON THE DASHBOARD, HAPPENED ON ITS OWN. SEEMS TO BE A RECURRING PROBLEM WITH THIS CAR. *TR

NHTSA ID
10631891
Incident
Aug 1, 2014
Mileage
78,000 mi
Body & structureElectrical
Filed Aug 4, 2014

TL* THE CONTACT OWNS A 2004 CHRYSLER 300 M. THE CONTACT STATED SHE EXPERIENCED DIFFICULTIES WHEN TRYING TO INSERT THE KEY INTO THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER IS UNAWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 09/30/14*LJ THE CONSUMER STATED THAT THERE WERE THREE CRACKS IN THE DASH BOARD ON THE PASSENGER'S SIDE. THE DASHLIGHTS AND TAIL LIGHTS WENT OUT 4 TIMES. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 02/25/2015. *JS

NHTSA ID
10618646
Incident
Nov 10, 2013
Mileage
65,000 mi
AirbagsElectrical
Filed Jul 1, 2014

1) A GROWING CRACK IN DASHBOARD ABOVE PASSENGER SIDE AIRBAG. 2) HEAT/AIR CLUSTER WILL NOT ILLUMINATE. *TR

NHTSA ID
10607500
Incident
Oct 23, 2012
Mileage
30,000 mi
AirbagsBody & structureEngine+1 more
Filed Jun 13, 2014

NOISE IN STEERING COLUMN. STIFF WHEN DRIVING. CRACKS IN DASH AROUND PASSENGER AIR BAG. ENGINE LIGHT ON AND REMAINS ON FOR EXTENDED PERIODS. AIR BAG WARNING LIGHT ON. ADVISED THAT SRS ROLL COIL NEEDS REPLACING. PART ORDERED THROUGH CHRYSLER PARTS DEALER AND IS ON BACK ORDER. *JS

NHTSA ID
10598167
Incident
Jun 20, 2013
Mileage
98,249 mi
ElectricalEngine
Filed Jun 13, 2014

1. INTERIOR LIGHTS CONTINUE TO INTERMITTENTLY FLASH ON AND OFF. 2. ENGINE LIGHT ILLUMINATES FOR VARIOUS TIME PERIOD AND THEN GOES OFF. 50/50 WITH POWER STALLS. CAMSHAFT POSITION SENSOR WAS REPLACED. *JS

NHTSA ID
10598144
Incident
Dec 14, 2006
Mileage
44,364 mi
ElectricalInterior & seatsExterior lighting
Filed Jun 13, 2014

INTERIOR LIGHTS RANDOM AND INTERMITTENTLY FLASHING AND GOING OFF AND ON. HEADLIGHTS AFFECTED ALSO. DAY AND NIGHT. *JS

NHTSA ID
10598139
Incident
May 11, 2005
Mileage
26,265 mi
AirbagsVisibility
Filed Mar 21, 2014

WHILE DRIVING SLOWLY IN A PARKING LOT, LOOKING FOR A SPACE, THE PASSENGER SIDE AIRBAG DEPLOYED WITH A LOUD EXPLOSION THAT ALSO SHATTERED THE WINDSHIELD. THERE WAS NO CONTACT WITH ANYTHING. I HAD THE CAR TOWED TO THE NAPLES DEALERSHIP AND AFTER TESTING CONCLUDED THAT THERE WAS A FAULTY SENSOR AND SUGGESTED I CALL CUSTOMER SERVICE. CHRYSLER CUSTOMER SERVICE ESTABLISHED A CASE NUMBER [XXX], SENT IT TO SPECIAL INVESTIGATIONS UNIT AND SENT A PERSON TO INSPECT THE CAR. ABOUT 2 WEEKS LATER I WAS INFORMED THAT SINCE THE CAR WAS OUT OF WARRANTY CHRYSLER HAD NO LIABILITY. WE ARE HAVING THE SEAT BELT AND SENSOR REPLACED [ABOUT $2,000], THE WINDSHIELD REPLACED ABOUT $800 WITH SOME INSURANCE RECOVERY] AND RENTING A CAR DURING THE 7-10 DAYS FROM NOW WHILE PARTS ARE ORDERED AND REPAIRS MADE. CERTAINLY I BELIEVE CHRYSLER SHOULD COVER THESE COSTS. BUT IN ADDITION I THINK CHRYSLER OWNERS SHOULD BE MADE AWARE OF THE RISK OF THESE DEFECTIVE SENSORS. IN OUR CASE THERE WAS NO PASSENGER AND THE CAR WAS MOVING SLOWLY. HOWEVER, IF THE AIRBAG DEPLOYED IN THIS MANNER WHILE ON A HIGHWAY, THERE COULD BE SIGNIFICANT RISK TO PASSENGER AND DRIVER. *TR

NHTSA ID
10573976
Incident
Mar 6, 2014
Mileage
36,000 mi
Engine
Filed Jan 8, 2014

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA ID
10559072
Incident
Jan 7, 2014
Mileage
38,000 mi
EngineFuel systemSteering+1 more
Filed Oct 31, 2013

2004 CHRYSLER 300M. CONSUMER WRITES IN REGARDS TO NUMEROUS SUSPENSION PROBLEMS AND REPAIRS. *SMD THE CHECK ENGINE LIGHT ILLUMINATED, THE STRUTS, TIE RODS, RADIATOR, FUEL PUMP, SWAY BAR BUSHINGS, CAM SHAFT SENSOR WERE ALL REPLACED. THE STRUTS AND TIE RODS WERE REPLACED SEVERAL TIMES.

NHTSA ID
10549149
Incident
Apr 3, 2009
Steering
Filed Oct 24, 2013

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE BEGAN TO VIOLENTLY SHAKE WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND NOTICED THAT THE TIE RODS WERE CORRODED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT BOTH THE FRONT AND REAR STRUTS, INNER TIE RODS, CAM SHAFT AND THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,682 AND THE CURRENT MILEAGE WAS 115,546.

NHTSA ID
10549412
Incident
Aug 7, 2007
Mileage
37,682 mi
Steering
Filed Jun 30, 2013

COMING HOME FROM WORK I PULLED INTO MY GIRLFRIENDS CIRCLE DRIVEWAY. WHILE MAKING THE LEFT HAND TURN INTO THE DRIVEWAY I FELT THE CAR NOT REACTING TO THE STEERING WHEEL. I STOPPED AND LOOKED AT BOTH FRONT TIRES EXPECTING TO SEE A BROKEN TIE ROD END BUT BOTH TIRES POINTED IN THE SAME DIRECTION. I ASKED HER TO STEP IN THE VEHICLE AND TURN THE STEERING WHEEL WHILE I COULD SEE WHAT WAS HAPPENING. I COULD SEE THE WHOLE STEERING RACK MOVE BACK AND FOURTH WITHOUT IT BEING CONNECTED TO THE FRAME. I AM THANKFUL THAT THIS DID NOT HAPPEN AT HIGHWAY SPEEDS WHEN I WAS HEADING HOME. THIS IS A VERY DANGEROUS CAR TO OWN. *TR

NHTSA ID
10522504
Incident
Jun 29, 2013
Mileage
107,000 mi
ElectricalFuel systemPowertrain (other)
Filed Jun 12, 2013

USED 2004 CHRYSLER 300M ON 06/12/2012 50078 MILE ON CAR WHEN BROUGHT. ON SAID DATE TIRE PRESSURE AND BELT. WAS REPORT TO STOCKTON DODGE . IN STOCKTON CALIF . 12/11/12 AUTO TRANS , SLOW DOWN SHIFT YOU DOWN WHEN YOU ARE DRIVING AT 40 MPH , STOCKTON DODGE SAID OK NOTHING WRONG 12/12/2012TRANSMISSSION SEEMS TO BE DELAYING IN SHIFT WAS TOLD ALL OK , NOT SENSORS LIGHT FOR TIRE STILL ON WAS CHECK , THEY PUT AIR IN TIRE STILL ON 12/28/2012. CHECK ENGINE LIGHT CAME ON , FOUND A LEAK DETECTION IN FUEL PUMP,AC BELT LOOSE. SAID ALL CODE ARE CLEAR . SENSORS LIGHT FOR TIRE ARE STILL ON 12/28/2012. SINCE I HAVE BROUGHT THIS CAR I BEEN IN THE AUTO SHOP'S AND STILL NOT ONE HAS FIX IT THEY JUST CHARGE ME MONEY . I HAVE CHANGE THE OIL LIKE IT SAY AND KEEP UP ON MY PART , I FELL THIS CAR SHOULD OF NOT BEEN PUT ON THE DEALER FLOOR UNTIL IT WAS SAFELY FOR ME . WAS TOLD IT NEED BRAKES AND COOL SYSTEM NEED TO BE DONE I HAVE NOT EVEN A YEAR AT THE TIME , IT IS A YEAR 06/12/2013 NOW TOOK IT TO PEP BOYS AND THE TELL ME THE SENSOR IS BAD. THE AC BELT ARE STILL MAKING NOISE. AND THE TIRE SENSOR LIGHT ARE STILL ON . I FELL THIS SHOULD BEEN FIX BEFORE I BROUGHT THE CAR I AM A WOMAN I WAS TAKEN ADVANTAGE OF AND THIS IS NOT RIGHT . MY CAR IS GOOD BUT IT NEED TO BE FIX. *TR

NHTSA ID
10519594
Incident
May 24, 2013
Mileage
60,512 mi
Powertrain (other)
Filed Jun 4, 2013

VEHICLE GOES INTO "LIMP MODE" DAILY. SEEMS MOSTLY TO OCCUR ONCE COASTING OR SLOWING ON A OFF RAMP FROM HIGHWAY SPEEDS. CAN PUT CAR IN NEUTRAL THEN TURN OFF & RESTART WHICH SEEMS TO RESET "LIMP MODE" UNTIL SPEED DECREASES TO ROUGHLY 20 - 30 MPH. THERE SEEMS TO BE MULTIPLE OTHER DRIVERS WITH THIS CAR THAT HAVE THE SAME ISSUE, YET NO RESPONSE FROM CHRYSLER. *TR

NHTSA ID
10514999
Incident
Nov 1, 2012
Mileage
65,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Apr 15, 2013

WAS TRAVELING IN THIRD GEAR WHEN THE TRANSMISSION DOWNSHIFTED TO SECOND GEAR INDEPENDENTLY LOCKS IN 2ND GEAR (LIMP MODE) WHEN SLOWING OR STOPPING VEHICLE.ONCE YOU TURN THE CAR OFF AND BACK ON AGAIN, YOU CAN DRIVE WITH NORMAL GEARS. HOWEVER, ONCE YOU HIT 50-60 MPH, THE TRANSMISSION AUTOMATICALLY GOES INTO LIMP MODE AND STAYS LOCKED IN SECOND GEAR. CHECK ENGINE LIGHT CAME ON AND IT NOW READS THE CODES P1776. *TR

NHTSA ID
10508216
Incident
Oct 17, 2012
Mileage
92,530 mi
Tires & wheels
Filed Nov 6, 2012

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M EQUIPPED WITH BF GOODRICH TRACTION T/A TIRES, SIZE P225/55/ R17. THE CONTACT STATED THAT THE VEHICLE PULLED TO THE RIGHT WHEN DRIVING AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THEY ADVISED THAT THERE WAS A RADIAL PULL AND THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE OF THE TIRE WAS 12,000. THE VEHICLE FAILURE MILEAGE WAS 62,000. UPDATED 12/14/12 *BF

NHTSA ID
10483496
Incident
Apr 11, 2012
Mileage
62,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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