RoadVitals

2000 Pontiac Montana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
228
Latest Dec 23, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Feb 17, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
18
26 injuries, 2 deaths reported

Overview

Our database contains 228 NHTSA owner-reported complaints for the 2000 Pontiac Montana, most frequently naming the engine, body & structure and airbags categories. 7 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 295 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Dec 22, 2004
717,302 units potentially affected
The defect: ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
The risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
The remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
GENERAL MOTORS CORP.Manufacturer number 04110View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04064ClosedPreliminary Evaluation

POWER-SLIDING DOOR

Opened Sep 17, 2004
Closed Dec 22, 2004

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOORLed to recall 04V597000
PE02017ClosedPreliminary Evaluation

SHOULDER HARNESS CLIP

Opened Feb 11, 2002
Closed Aug 2, 2002
SEAT BELTS
EA01014ClosedEngineering Analysis

AIR BAG INFLATOR

Opened Jun 11, 2001
Closed Aug 26, 2002
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULELed to recall 02V027001
SQ00014ClosedInvestigation

UNEXPECTED OPENING OF SLIDING DOOR

Opened Jul 25, 2000
Closed Oct 22, 2001

There is no summary currently available

STRUCTURELed to recall 01V067000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Dec 23, 2015

TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

NHTSA ID
10811872
Incident
Sep 15, 2004
Mileage
35,000 mi
Powertrain (other)
Filed Dec 18, 2015

SHIFTING OUT OF PARK WHILE ENGINE NOT RUNNING WITHOUT THE BRAKE BEING ON/STEPPED ON, WHICH RESULTED IN THE VAN ROLLING IN REVERSE, THANKFULLY IT WAS IN THE DRIVEWAY WHEN THIS HAPPEN, WAS ABLE TO PUT IT BACK INTO PARK (THANK GOD).

NHTSA ID
10811171
Incident
Dec 18, 2015
Mileage
135,769 mi
SteeringSuspension
Filed Mar 13, 2015

TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED INTO THE DRIVEWAY, THERE WAS A LOUD NOISE UNDER THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME LOOSE AND THE REAR AXLE SUPPORT BRACKET DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID
10694122
Incident
Mar 12, 2015
Mileage
150,000 mi
EngineFuel systemSteering
Filed Jan 17, 2015

THIS IS A ADDON FROM THE PREVIOUS ONE I SUBMITTED JUST NOW. I WANT TO POINT OUT. I WAS ALMOST KILLED WHEN I RAN OUT OF GAS ON THE HIGHWAY, BECAUSE THE GAS GAUGE READ INCORRECTLY. WHEN THE ENGINE BECOME HOT, IT ALMOST STARTED A FIRE. I AM A SINGLE PARENT WITH A TEN YEAR OLD. DEALERS ARE STILL SELLING THESE PONTIAC MONTANA'S. WE DO NOT KNOW HOW MANY DEATHS IT MAY HAVE ALREADY CAUSED. OR HOW MANY WOMEN AND CHILDREN WERE STRANDED, BECAUSE THE GAS GAUGE READS INCORRECTLY, IT WILL SAY ITS FULL BUT IT IS ACTUALLY EMPTY. THE CONDENSERS GO, WHICH CAUSE A BLOWN HEAD GASKET. I CANNOT AFFORD TO REPLACE THE MOTOR, AND I ALREADY PUT OUT CLOSE TO A THOUSAND DOLLARS ALREADY. THE FIRST MONTH I BOUGHT IT FROM A DEALER. EVERY OWNER HAS HAD THE SAME EXACT PROBLEM. EVERY OWNER. HERE IS ONE OF THE WEBSITES I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. YOU CAN GOOGLE PONTIAC MONTANA COMPLAINTS AND THEIR ARE HUNDREDS OF WEBSITE COMPLAINTS ON THE SAME EXACT PROBLEM. BUT GMC REFUSED TO RECALL SINCE THE COMPLAINTS FIRST STARTED. *TR

NHTSA ID
10676193
Incident
Jan 1, 2015
Mileage
161,677 mi
EngineFuel systemSteering
Filed Jan 17, 2015

I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. THE DEALER SOLD ME A PONTIAC MONTANA. THE SECOND DAY I DROVE IT, I RAN OUT THE GAS BECAUSE THE GAS GAUGE READ FULL, BUT ACTUALLY IT WAS EMPTY. I DID NOT REALIZE THE GAS GAUGE STOPS WORKING UNTIL EVERY OWNER HAD THE SAME PROBLEM. EVERY OWNER HAD A CONDENSER PROBLEM. EVERY OWNER. WHICH IN TURN MAKES THE HEAD GASKET GO. I AM A SINGLE PARENT AND DID NOT UNDERSTAND THAT NUMEROUS CALLS TO GMC WERE MADE AND NO RECALLS HAS BEEN DONE. IT IS SHAMELESS, HOW PEOPLE LIKE ME ARE STRUGGLING AND THESE CAR DEALERS MADE BILLIONS WITH FAULTY EQUIPMENT. IF YOU GOOGLE PONTIAC COMPLAINTS. EVERY OWNER HAD THE SAME PROBLEM. EVERY OWNER. I CANT AFFORD TO REPLACE A MOTOR BECAUSE OF THE HEAD GASKET. I AM STILL MAKING PAYMENTS ON THIS CAR LOAN. ISN'T THEIR A LAW THAT CAN HELP VICTIMS LIKE US. IT SHOULD BE SHAMEFUL HOW GMC HAS SOLD PONTIAC VEHICLES WITH SO MANY FAULTY EQUIPMENT. I NEED HELP. IF EVERY SINGLE OWNER HAD THE SAME CONDENSER, SAME, HEATING PROBLEM, SAME GAS GAUGE, SAME BLOWN HEAD GASKET AS A RESULT. PONTIAC GMC SHOULD BE FORCED TO PAY. *TR

NHTSA ID
10676192
Incident
Jan 1, 2015
Mileage
161,677 mi
Driver assistanceElectricalEngine
Filed Jul 21, 2014

THE CAR WOULD START MISSING, LIKE THERE WAS A SHORT IN THE ELECTRICAL AND THEN THE CAR WOULD SHUT OFF THE AND I WOULD HAVE TO SIT THERE FOR 1 TO 2 HRS AND THEN IT WOULD START AND RUN FOR A WHILE AND SHUT OFF AGAIN, THE LAST 2 TIMES THIS HAPPEN I HAD TO HAVE A TOW TRUCK PICK IT UP AND TAKE IT TO MY HOME WHERE IT HAS SAT EVER SEANCE 2008. *TR

NHTSA ID
10614941
Incident
Jun 13, 2008
Mileage
182,000 mi
Visibility
Filed May 12, 2013

IT HAS HAPPENED SEVERAL TIMES IN THE PAST, BUT WHEN IT RAINS THE WIPERS DO NOT WORK OR IF THEY DO, THE STOP AND START ON THEIR OWN. NOW THEY JUST WON'T WORK IF IT EVEN SPRINKLES. *TR

NHTSA ID
10511571
Incident
May 3, 2013
Mileage
186,000 mi
Exterior lighting
Filed Apr 4, 2013

TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE CIRCUIT BOARD WIRING WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TR

NHTSA ID
10507067
Incident
Jun 15, 2012
Mileage
96,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pontiac Montana by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000
2008110
2007011
2006372248.7
2005817363.1
2004395162.1
2003847158.5
20021265152.8
200115611160.0
2000Viewing2287463.1
19992357762.8
1998493858.4
1997181248.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.