RoadVitals

2003 Pontiac Montana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
84
Latest May 20, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Feb 17, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
20 injuries, 0 deaths reported

Overview

Our database contains 84 NHTSA owner-reported complaints for the 2003 Pontiac Montana, most frequently naming the fuel system, electrical and exterior lighting categories. 7 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 455 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov

FUEL SYSTEM, GASOLINE:STORAGE

Aug 8, 2007
20,594 units potentially affected
The defect: ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
The risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
GENERAL MOTORS CORP.Manufacturer number 06230View on NHTSA.gov

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04064ClosedPreliminary Evaluation

POWER-SLIDING DOOR

Opened Sep 17, 2004
Closed Dec 22, 2004

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOORLed to recall 04V597000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed May 20, 2022
Crash reported2 injuries reported

Van crashed with damage to the front when it ran off the road and went into a culvert/ditch and air bags did not deploy resulting in paralyzation of the wife of the owner after van had been apparently donated to Charity Cars as junk vehicle or salvage vehicle. Vehicle was apparently repaired by towing company and offered for sale at at a used car dealership in Zanesville, Ohio. The passenger side lower dashboard had a white wire hanging down which may have been connected to a defective replacement airbag. I am an attorney representing the owner and the owner's wife. Black box was analyzed in 2019, but not with the latest program.

NHTSA ID
11465536
Incident
Dec 7, 2018
AirbagsSeat belts
Filed Nov 11, 2018
Crash reported1 injury reported

I WAS IN A ACCIDENT AND HIT A TRUCK BROADSIDE. I ENDED UP HITTING THE STEERING WHEEL WITH MY CHEST. NOT ONLY WAS MY SEATBELT INEFFECTIVE, BUT THE AIRBAG DID NOT OPEN. I DID SUSTAIN CHEST INJURY. IRAN A STOP SIGN IN TOWN.

NHTSA ID
11150848
Incident
Nov 9, 2018
Steering
Filed Apr 11, 2018

WHILE IN A STATIONARY MODE AFTER PARKING TO GET AIR FOR MY TIRES, THE STEERING COLUMN LOCKED. TOOK ABOUT 20 MINUTES WITH ASSISTANCE TO UNLOCK, THIS I FEEL IS UNSAFE WITH THE CLIMATE OF THE WORLD TODAY, YOU NEED TO BE ABLE TO GET IN YOUR VEHICLE TURN IT ON AND BE ON YOUR WAY. NO IMAGE OR DOCUMENT TO UPLOAD JUST FRUSTRATION.

NHTSA ID
11084525
Incident
Apr 10, 2018
Steering
Filed Aug 1, 2017

TL* THE CONTACT OWNS A 2003 PONTIAC MONTANA. WHILE DRIVING VARIOUS SPEEDS IN WET CONDITIONS, THE STEERING WHEEL SEIZED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE POWER STEERING MADE AN ABNORMAL WINDING NOISE. THE DEALER (STOOPS BUICK GMC, 1251 QUAKER BLVD, PLAINFIELD, IN, 46168, 317-839-7771) INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 216,000.

NHTSA ID
11011944
Incident
Feb 3, 2017
Mileage
216,000 mi
AirbagsElectricalFuel system
Filed Jul 29, 2016

CHECK THE AIRBAGS SOMETHING WITH BRAKE LIGHT AN ELECTRICAL.

NHTSA ID
10891511
Incident
Jul 20, 2016
Fuel system
Filed Apr 18, 2016

TAKATA RECALL NHTSA CAMPAIGN # 07349000 GM RECALL #06230 MY VAN IS LEAKING GAS AT THE INLET VALVE AND I SEE IS RECALLED AND CAUSE A FIRE. I NEED TO KNOW HOW I GET THIS RECAL FIXED ASAP. HAVE CHILDREN AND DO NOT FEEL SAFE DRIVING THE VAN OR LETTING THE CHILDREN RIDE IN MY VAN. SMELLS LIKE GASOLINE THROUGHOT VEHICLE AND YOU CAN SEE THE CRACK AT THE INLET VALVE.

NHTSA ID
10860112
Incident
Apr 1, 2016
Mileage
149,000 mi
ElectricalExterior lighting
Filed Jan 28, 2015

WE HAVE TO KEPT CHANGING THE BRAKE LIGHTS IN THE BACK BECAUSE THEY KEEP GOING OUT EVER FEW WEEKS. WE EVEN WENT AND BOUGHT A NEW STOP SIGNAL SWITCH BUT THAT WASN'T IT. WE WANT TO KNOW IF THERE WAS A RECALL ON THE BRAKE LIGHT AND THE WIRING AND WHY THEY KEEP GOING OUT. WE HAVE HAD ISSUES SINCE WE BOUGHT IN JUNE 2014. WE ARE JUST TIRED OF KEEP POURING MONEY INTO IT BUT I DON'T WANT AN ACCIDENT OR TO GET PULL OVER EITHER. THE ONLY LIGHT THAT NEVER HAS AN ISSUE IS THE BRAKE BAR ON TOP. *TR

NHTSA ID
10679563
Incident
Jul 3, 2014
Mileage
128,000 mi
Airbags
Filed Jan 5, 2015

BOTH SIDE CURTAIN AIRBAGS(INSIDE SEAT) DEPLOYED WITHOUT A VEHICLE ACCIDENT OR COLLISION.. BOTH MY WIFE AND I WERE STRUCK WITH THE AIRBAGS. OUR 4 CHILDREN WERE IN THE VEHICLE AT THE TIME OF DEPLOYMENT. NONE OF THEM WERE STRUCK DIRECTLY BUT THE NOISE INVOLVED WAS VERY LOUD AND POWDER WAS PRESENT IN THE AIR FOLLOWING DEPLOYMENT. VEHICLE IS NOT WORTH REPAIR ACCORDING TO GM . I HAD NOT PLANNED TO PURCHASE ANOTHER VEHICLE UNTIL THE FALL OF 2015 BUT THIS VEHICLE IS UNSAFE FOR MY FAMILY. I NEED TO HAVE IT HE VEHICLE PAID OFF DUE TO SAFETY SO WE CAN ATTEMPT TO PURCHASE ANOTHER VEHICLE THAT IS SAFE. *TR

NHTSA ID
10670171
Incident
Nov 14, 2014
Mileage
106,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pontiac Montana by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000
2008110
2007011
2006372248.7
2005817363.1
2004395162.1
2003Viewing847158.5
20021265152.8
200115611160.0
20002287463.1
19992357762.8
1998493858.4
1997181248.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.