RoadVitals

2004 Pontiac Montana

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Apr 16, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Feb 17, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
9
9 injuries, 2 deaths reported

Overview

Our database contains 39 NHTSA owner-reported complaints for the 2004 Pontiac Montana, most frequently naming the electrical, fuel system and interior & seats categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 452 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical613.3%
  • Fuel system613.3%
  • Interior & seats511.1%
  • Airbags48.9%
  • Engine48.9%
  • Body & structure36.7%
  • Driver assistance36.7%
  • Seat belts24.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E005000

STEERING

Feb 17, 2009
979 units potentially affected
The defect: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
The risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
DORMAN PRODUCTS, INC.View on NHTSA.gov
07V349000

FUEL SYSTEM, GASOLINE:STORAGE

Aug 8, 2007
20,594 units potentially affected
The defect: ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
The risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
GENERAL MOTORS CORP.Manufacturer number 06230View on NHTSA.gov
07E021000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
DELPHIView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04064ClosedPreliminary Evaluation

POWER-SLIDING DOOR

Opened Sep 17, 2004
Closed Dec 22, 2004

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOORLed to recall 04V597000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 39
Engine
Filed Apr 16, 2018

INTAKE GASKET GOES BAD. WHILE DRIVING WITH NO WARNING

NHTSA ID
11088328
Incident
Apr 15, 2018
Mileage
35 mi
Fuel system
Filed Dec 27, 2016

PUTTING GAS IN TANK AND IT JUST STARTED POURING OUT FROM UNDER THE VAN. THIS HAPPEN AT A GAS STATION AND I WORRIED ABOUT AN EXPLOSION.

NHTSA ID
10937735
Incident
Dec 27, 2016
Fuel system
Filed Jul 21, 2016

TL* THE CONTACT OWNS A 2004 PONTIAC MONTANA. WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMERGED FROM UNDER THE VEHICLE AND A STRONG ODOR OF FUEL WAS PRESENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHENEVER THE VEHICLE WAS STARTED, THE STRONG ODOR WAS PREVALENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,613. UPDATED 09/27/16*LJ *CN

NHTSA ID
10887567
Incident
Jul 21, 2016
Mileage
151,613 mi
Engine
Filed Dec 24, 2014

I HAVE REPLACED THE HEAD GASKET ON MY 2004 PONTIAC MONTANA EVERY YEAR AT THE SAME TIME THIS IS THE 3RD TIME I WILL HAVE TO HAVE THE GASKET REPLACED I DO BELIEVE THIS IS A RECALL ISSUE THAT SHOULD BE CORRECTED BY THE MANUFACTURER SINCE I HAVE REPLACED IT 2 TIMES PRIOR TO THIS. *TR

NHTSA ID
10668148
Incident
Oct 10, 2012
Powertrain (other)SteeringVisibility
Filed May 9, 2014

DELAY WITH WINDSHIELD WIPERS, TAKE TOO LONG TO POP UP AND THAN WIPE, DESIGN SHOULD HAVE NEVER BEEN ALLOWED, THE COUPLE OF SECONDS IT TAKES FOR THE WIPERS TO MOVE FROM OFF POSITION TO WHEN YOU TURN THEM ON IS LONG ENOUGH TO CAUSE AN ACCIDENT ON A DAY AFTER IT RAINS WHERE YOU ARE PASSED BY A VEHICLE DRIVING THROUGH A PUDDLE, CANNOT SEE, AND COULD POSSIBLY INJURE SOMEBODY. CONSTANTLY LOSING POWER STEERING FLUID. TRANSMISSION WAS REPLACED ONCE DUE TO SLIPPAGE GOT IT BACK AND STARTED TO DO SO AGAIN THE FIRST 200 MILES. *TR

NHTSA ID
10587356
Incident
May 1, 2014
Mileage
120,000 mi
ElectricalFuel systemOther / unspecified
Filed Dec 24, 2012
Crash reported1 injury reported2 deaths reported

HIS NAME AS WELL. *TR

NHTSA ID
10489587
Incident
Sep 30, 1997
Mileage
100,000 mi
Fuel system
Filed Sep 25, 2012

TL* THE CONTACT OWNS A 2004 PONTIAC MONTANA. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR AND DISCOVERED FUEL LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE CONTACT STATED THE RECALL INDICATED ALL VEHICLES REGISTERED IN ARIZONA WERE INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATE 10/10/12*BF

NHTSA ID
10477055
Incident
Jun 15, 2012
Mileage
105,000 mi
ElectricalEngine
Filed Oct 9, 2011

REPEATED DRIVING WITHIN 1/4 MILE OF THE INDIANAPOLIS REGIONAL AIR TRAFFIC CONTROL RADAR ANTENNA CAUSES SOME OF THE INSTRUMENT PANEL FAILURE INDICATORS TO TURN ON FOR SEVERAL SECONDS. THE "BATTERY" AND "AIRBAG" INDICATORS TURN ON AND CLICKING NOISE IS HEARD FROM THE INSTRUMENT PANEL. THE LAMP INDICATIONS ARE ABOUT THE SAME AS WHEN THE ENGINE IS FIRST STARTED. MY CONCERN IS THAT THIS MAY BE DOING DAMAGE TO THE COMPUTER WHICH COULD RESULT IN A FUTURE FAILURE. *TR

NHTSA ID
10429240
Incident
Oct 6, 2011
Mileage
112,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pontiac Montana by model year
YearComplaintsRecallsInvestigationsIssue Index
2009000—
2008110—
2007011—
2006372248.7
2005817363.1
2004Viewing395162.1
2003847158.5
20021265152.8
200115611160.0
20002287463.1
19992357762.8
1998493858.4
1997181248.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.