RoadVitals

2000 Cadillac Deville

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
225
Latest Oct 8, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jun 23, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
29 injuries, 13 deaths reported

Overview

Our database contains 225 NHTSA owner-reported complaints for the 2000 Cadillac Deville, most frequently naming the engine, electrical and visibility categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 375 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:IGNITION

Jun 23, 2014
3,141,731 units potentially affected
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors LLCManufacturer number 14299View on NHTSA.gov

SEAT BELTS:FRONT:RETRACTOR

Sep 5, 2002
269,169 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
The risk: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
The remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
GENERAL MOTORS CORP.Manufacturer number 02031View on NHTSA.gov

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Oct 30, 2000
116,682 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
The risk: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
The remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
GENERAL MOTORS CORP.Manufacturer number 00095View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04060ClosedPreliminary Evaluation

FAILING SEAT BELT BUCKLES

Opened Aug 17, 2004
Closed Feb 3, 2005

ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Oct 8, 2018

AIRBAG LIGHT STAYS ON AT ALL TIMES. CAR WILL NOT PASS INSPECTION. I HAD TO PARK CAR AND NO LONGER DRIVE EVEN THOUGH I PUT A NEW ENGINE IN IT AND HAD THE TRANSMISSION REBUILT IN 2013. DEALER SAYS THERE IS NO RECALL ON AIRBAG SYSTEM FOR MY CAR.

NHTSA ID
11139094
Incident
Sep 30, 2018
Mileage
218,000 mi
Steering
Filed Jul 16, 2018

WHILE BACKING UP IN MY PARKING LOT , I HEARD A LOUD POP AND LOST THE ABILITY TO STEER THE CAR. UPON FURTHER INVESTIGATION IT WAS DETERMINED THAT THE STEERING BOX BOLTS HAD RIPPED OUT OF THE FRAME.

NHTSA ID
11111784
Incident
Jul 15, 2018
Mileage
111,000 mi
Electrical
Filed Aug 18, 2016

2000 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD

NHTSA ID
10875136
Incident
Sep 17, 2009
Engine
Filed Jul 25, 2016

ENGINE BEGAN OVERHEATING AND TOOK IT TO OUR MECHANIC WHO REPLACED THE WATER PUMP. ENGINE CONTINUED TO OVERHEAT AND SAME MECHANIC REPLACED ALL OF THE UPPER SEALS. EVENTUALLY, A PRESSURE TEST AND CAMERA INSERT BY MY MECHANIC CONFIRMED A BLOWN HEAD GASKET. CONFIRMED THAT RESULT WITH PEPE CADILLAC IN WHITE PLAINS, NY. CHECKED THE PRICE TO HAVE THE HEAD GASKETS REPLACED, BUT SINCE THIS ENGINE HAS TO BE REMOVED FROM THE BOTTOM OF THE VEHICLE, THE COSTS ARE OUTRAGEOUS AND THE ONLY ACCEPTABLE FIX FOR THESE ALUMINUM HEADS ARE BOLTS RATHER THAN THE GM SERTS. BAD ENGINE DESIGN BY GM SINCE THEIR BOLTS WERE TOO SHORT AND THE BITE WAS NOT LARGE ENOUGH IN THE BLOCK TO PREVENT THE HEAD GASKETS FROM BLOWING. SAD EPITAPH FOR A CAR WITH ONLY 65K LIGHTLY DRIVEN MILES ON IT HAVING SPENT ALL OF IT'S OFF ROAD LIFE IN OUR GARAGE. AFTER MUCH RESEARCH, I WAS ABLE TO CONFIRM THAT THIS IS AN INHERENT PROBLEM WITH THE NORTHSTAR ENGINE DURING THAT PERIOD AND WAS FINALLY SOLVED AFTER 2004. GM KNOWS ABOUT THE ENGINEERING NORTHSTAR ENGINE PROBLEM BUT REFUSES TO ACCEPT RESPONSIBILITY FOR IT.

NHTSA ID
10888154
Incident
May 9, 2016
Electrical
Filed Jan 22, 2016

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

NHTSA ID
10821628
Incident
Feb 10, 2015
Mileage
88,000 mi
Engine
Filed Oct 29, 2015
Fire reported

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING 35 MPH, AN ABNORMAL ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 12/03/15*LJ..UPDATED 02/01/16 *BF *JS

NHTSA ID
10787030
Incident
Oct 12, 2015
Mileage
85,000 mi
Fuel system
Filed Oct 28, 2015

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THERE WAS OIL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT IT WAS A KNOWN FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.

NHTSA ID
10786743
Incident
Apr 28, 2014
Mileage
93,000 mi
ElectricalEngine
Filed Jun 17, 2015

TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR A AND CRANKSHAFT POSITION SENSOR B NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. . .. .UPDATED 07/21/15 *BF THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OFFERED TO PAY FOR A PORTION ON THE REPAIRS. THE CONSUMER WOULD LIKE FOR THE VEHICLE TO BE INCLUDED IN THE RECALL. UPDATED 11/9/2015*JS

NHTSA ID
10725707
Incident
Jun 10, 2014
Mileage
99,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Deville by model year
YearComplaintsRecallsInvestigationsIssue Index
2005951042.4
20041671044.6
20031444051.7
20021765053.9
20011754159.9
2000Viewing2255159.6
19991871254.3
19982373358.5
19972692555.2
19962182557.5
19951292660.7
19941270449.0
1993921048.8
19921351154.0
1991871458.1
1990762362.2
1989481046.9
1988281250.3
1987402358.6
1986223556.5
1985192455.8
1984613
1983513
1982321
1981100
1979110
1978440
1977120
1976300
1974210
1973100
1972020
1971010
1964100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.