Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Oct 14, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 225 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2000 Cadillac Deville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
AirbagsDriver assistance
Filed Oct 14, 2014
Crash reported
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO BRAKE FOR A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
NHTSA ID
10644553
Incident
Aug 16, 2014
Mileage
108,000 mi
Driver assistance
Filed Aug 14, 2013
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD RUMBLING NOISE AS THE STABILITY SERVICE LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE YAW SENOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO A DEALER AND THE STEERING WHEEL POSITION SENSOR WAS REPLACED BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE WIRING HARNESS BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 101,000.
NHTSA ID
10535293
Incident
Apr 15, 2012
Mileage
95,000 mi
Driver assistanceEngineFuel system
Filed Jan 23, 2012
DRIVING INTO MY DRIVE WAY I NOTICED THAT MY CAR PULLED IN VERY FAST. NORMALLY, I IDLE IN MY CAR INTO THE DRIVE WAY, THIS TIME IT WAS MUCH FASTER AND THE ENGINE WAS VERY ACCELERATED. I PARKED THE VEHICLE AND THE ENGINE WAS ACCELERATED UP TO 1850RPM. I PRESSED THE GAS PEDAL TO FREE UP THE THROTTLE, IT MADE IS WORST. THE VEHICLE RPM INCREASED UP TO 2835 RPM AND STAYED STUCK AT 2835 RPM. AFTER 10 TO 15 SECONDS THE RPM SLOWLY DROPPED DOWN TO 1500 RPM AND STAYED AT THESE REVOLUTION. I HAD TO TURN OFF THE VEHICLE. IT'S NORMAL IDLE RPM ARE 675-700RPM. THIS IS A SAFETY HAZARD FOR SOME ONE THAT DOES NOT KNOW WHAT TO DO WHEN DRIVING AT A BUSY HIGHWAY OR REGULAR CITY STREETS. *TR
NHTSA ID
10444993
Incident
Jan 23, 2012
Mileage
107,834 mi
Driver assistance
Filed Dec 6, 2010
I WAS RIDING DOWN THE STREET AND I FELT MY CAR GOING A LITTLE FASTER THAN IT WAS SUPPOSE TO BECAUSE I WAS NOT ON THE GAS PEDAL. MY TURN WAS COMING UP SO I PUT MY FOOT ON THE BRAKES IT ACTED LIKE IT REALLY DIDN'T WANT TO SLOW DOWN SO I HAD TO PUNCH ON MY BRAKES KIND OF HARD TO MAKE THE TURN. AND SOON AS I TOOK MY FOOT OFF THE BRAKE IT STARTED SPEEDING UP AGAIN. SO I PULLED OVER AND CUT THE CAR OFF FOR ABOUT 10 SECONDS THEN STARTED IT BACK UP. AFTER I STARTED THE CAR BACK UP IT RAN FINE. GOING TO CALL THE DEALER WHERE THE CAR WAS BROUGHT AT AND SEE WHAT THEY HAVE TO SAY ABOUT THIS ''' DANGEROUS SITUATION'''. *TR
NHTSA ID
10369278
Incident
Dec 5, 2010
Mileage
83,000 mi
Driver assistance
Filed Oct 8, 2010
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT WAS BRAKING FROM 45 MPH TO A COMPLETE STOP. THE CONTACT RESUMED ACCELERATION AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT THEN APPLIED EXTREME PRESSURE TO THE BRAKES AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS A FAILURE WITHIN THE THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,012. UPDATED 01/14/11 *BF UPDATED 01/31/11
NHTSA ID
10359670
Incident
Oct 4, 2010
Mileage
94,012 mi
Driver assistance
Filed May 10, 2010
Crash reported
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE TRAVELING AT SPEEDS OF 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKE PEDAL WAS RESISTANT TO PRESSURE. THE VEHICLE CONTINUED TO ACCELERATE AND PROCEEDED TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED ON THE SCENE. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 8/18/10 *CN THE CONSUMER STATED THE CRUISE CONTROL LINE SNAPPED. UPDATED 08/19/10*JB
NHTSA ID
10329670
Incident
Apr 1, 2010
Mileage
72,000 mi
BrakesDriver assistanceVisibility
Filed Sep 19, 2008
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHEN THE CONTACT REMOVES HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUES TO ACCELERATE ON ITS OWN. THE FAILURE ALSO OCCURS WHEN IDLING AT A RED LIGHT OR STOP SIGN. THE ABS TRACTION LIGHT ILLUMINATES. THE VEHICLE HAS BEEN INSPECTED BY A MECHANIC. IN ADDITION, THREE OF THE WINDOW REGULATORS FAILED WITHIN A WEEK OF EACH OTHER. CURRENTLY, ALL FOUR WINDOWS FAIL TO GO UP AND DOWN PROPERLY. THE CURRENT MILEAGE WAS 88,627 AND FAILURE MILEAGE WAS 70,000. REMAILED 11/14/08. *LJ
NHTSA ID
10242924
Incident
May 15, 2008
Mileage
70,000 mi
Driver assistance
Filed Jun 21, 2007
MY 2000 CADILLAC DEVILLE WILL OCCASIONALLY ACCELERATE OF ITS OWN ACCORD. IT CAN HAPPEN WHEN ON CRUISE CONTROL OR WHEN NOT. THE ONLY WAY TO GET IT TO STOP ACCELERATING IS TO PUT IT IN NEUTRAL AND TAP THE ACCELERATOR WITH YOUR FOOT. IT IS QUITE DISTURBING AND TAKES SOME SECONDS TO REALIZE WHAT TO DO. FORTUNATELY HAS NOT HAPPENED IN CLOSE QUARTERS YET, BUT THE STORIES ABOUT THE OLD MAN WHO MISTAKENLY PUT HIS FOOT ON TEH ACCELERATOR RATHER THAN THE BRAKE ARE BOGUS. HIS CAR DID IT. THIS HAPPENED ALSO IN OCT. 2006. THE DEALER CREST CADILLAC CLAIMED TO NEVER HEARD OF SUCH A THING. THEY CLEANED TEH THROTTLE BODY AND ONLY HAPPENED A COUPLE TIMES AFTER THAT AND WAS NOT A PROBLEM UNTIL THIS WEEK. IT AGAIN HAPPENED ON THE EXPRESSWAY AND I WAS UP TO 85 MPH BEFORE I REGAINED CONTROL.
NHTSA ID
10193921
Incident
Jun 18, 2007
Mileage
65,000 mi
Driver assistance
Filed Oct 26, 2004
THE ACCELERATOR STICKS. THE VEHICLE WAS REPAIRED, BUT THROTTLE STILL STICKS.*AK
NHTSA ID
10097801
Incident
Oct 1, 2004
Mileage
86,500 mi
Driver assistance
Filed Sep 23, 2003
STEERING SENCER FOR STIBILITY RIDE SYSTEM IS INTERMITIANT, BARKES ARE APPLIED IN TURNS TO THE RIGHT AT ANY SPEED.
NHTSA ID
10039371
Incident
May 10, 2002
Mileage
65,271 mi
Driver assistance
Filed Mar 10, 2003
WHEN THE BRAKE WAS APPLIED, THE VEHICLE ACCELERATED AND HIT A CURB. *JB *TS
NHTSA ID
10011272
Incident
Mar 6, 2003
Mileage
45,000 mi
Driver assistance
Filed Sep 16, 2002
CONSUMER STATES VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL CAUSING VEHICLE TO STRIKE THE BACK WALL OF THE GARAGE AT HOME CAUSING 13K DAMAGE TO HOME. THE PROBLEM WAS REPORTED TO THE DEALER WHO REFUSED TO LOOK AT THE VEHICLE FOR 3 WEEKS. THE CONSUMER FINALLY HAD TO TAKE THE CAR BACK. THE VEHICLE CONTINUES TO HAVE PERIODIC PROBLEMS OF THE SAME NATURE. GENERAL MOTORS CONTINUES TO CLAIM THERE IS NOTHING WRONG WITH THE VEHICLE.*SCC
NHTSA ID
567460
Body & structureBrakesHeating & air conditioning+9 more
Filed Dec 20, 2001
Crash reported1 injury reported
CONSUMER WAS TRAVELING ON THE HIGHWAY AND SUDDENLEY VEHICLE ACCELERATED AND TOOK OFF IN TRAFFIC, CONSUMER HAD BOTH FEET ON THE BRAKES, THE VEHICLE DID NOT RESPOND APPROPRIATELY FOR BRAKES, VEHICLE WAS OUT OF CONTROL. *AK CONSUMER STATES THAT THE DRIVERS SEAT HEATER IS INOPERATIVE, DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES WERE OUT OF POSITION, AND THE PASSENGER SIDE PLASTIC RETAINER WAS BROKE, WHILE PULLING INTO A PARKING SPACE CONSUMER LOST ALL POWER STEERING, DEALER REPLACED RACK AND PINION, ENGINE IS MAKING A KNOCKING NOISE, WHILE ACCELERATING VEHICLE STARTED IN THIRD GEAR, WHICH THE GEARS SEEM TO LOCK UP INTERNALLY, VEHICLE STARTS VIBRATING AT APPROXIMATELY 50 MPH, THE RIGHT CENTER DASH A/C VENT CLOSES BY IT SELF, THE NIGHT VISION LENS IS CRACKED AND THE CONSOLE HOLDER AND LATCH BROKE.*YD
NHTSA ID
8001011
Incident
Dec 14, 2001
Driver assistance
Filed Dec 8, 2000
WHEN FOOT IS TAKEN OFF ACCELERATOR CAR WILL STALL WITHOUT WARNING. NO HESITATION, SHAKING, VIBRATION, WARNING LIGHTS, ETC. CAN BE ON LOCAL STREETS OR HIGHWAY. DEALER HAS REPLACED SENSORS ON 3 OCCASSIONS AND STATED THAT CADILLAC RECOGNIZES THIS IS A PROBLEM WITH 2000 DEVILLES. PROBLEM IS SIMILAR TO ANOTHER LISTED IN CONSUMER COMPLIANTS SECTION. *AK
NHTSA ID
737538
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own