Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 Cadillac Deville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
AIRBAG LIGHT STAYS ON AT ALL TIMES. CAR WILL NOT PASS INSPECTION. I HAD TO PARK CAR AND NO LONGER DRIVE EVEN THOUGH I PUT A NEW ENGINE IN IT AND HAD THE TRANSMISSION REBUILT IN 2013. DEALER SAYS THERE IS NO RECALL ON AIRBAG SYSTEM FOR MY CAR.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 5/5/15*CN
AIR BAG WARNING LIGHT COMES ON. AFTER DOING SOME RESEARCH ON THE INTERNET IT SEEMS TO BE RELATED TO A WIRING PROBLEM UNDERNEATH THE DRIVER'S SEAT. I CONFIRMED THIS BY MOVING THE SEAT WHICH CAUSES THE LIGHT TO COME ON OR GO OUT. SINCE THIS IS A SAFETY RELATED PROBLEM WHICH MIGHT INACTIVATE THE AIR BAGS, I BELIEVE THAT THIS SHOULD BE HANDLED BY A RECALL NOTICE BY GM AND THE BURDEN TO REPAIR THE LOOSE WIRE CONNECTION SHOULD FALL UPON GM. THANKS. *TR
MY COMPLAINT IS ABOUT THE REMEDY FOR RECALL #14V355.THE JULY 2, 2014 LETTER TO [XXX] RE:NHTSA NOTIFICATION CAMPAIGN NO. 14V-355 FROM [XXX] , GM, STATES ON PAGE 3 THAT "THE TORQUE PERFORMANCE OF THE IGNITION SYSTEM MAY BE INSUFFICIENT TO RESIST ENERGY GENERATED WHEN THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT". THIS IS THE SAME IGNITION SWITCH THAT GM HID FROM THE PUBLIC FOR YEARS WHICH RESULTED IN 196 CLAIMS FOR DEATH, 116 CATASTROPHIC INJURIES AND 1,460 OTHER INJURIES. INSTEAD OF REPLACING THE FAULTY IGNITION SWITCH FOR THE RECALL, YOUR ORGANIZATION IS ALLOWING GM TO BLOCK THE KEY FROM BEING PLACED ON A KEY RING WITH HOUSE KEYS, THE REMOTE FOB THAT COMES WITH THE VEHICLE TO OPERATE DOOR LOCKS, SEAT POSITIONING, TRUNK RELEASE AND PANIC ALARM. AND THE GM PROVIDED CADILLAC MEDALLION THAT IS USED TO RETURN THE KEY TO ME IF IT BECOMES LOST. MOST PEOPLE NEED TO KEEP HOUSE KEYS ON THE CAR KEY RING, AND THE FOB IS INTEGRAL TO USING THE VEHICLE. THE RECALL FIX BEING ALLOWED BY YOUR AGENCY IS DANGEROUS AND WRONG. SUBSEQUENT OWNERS OF THE VEHICLES WILL NOT KNOW ABOUT THE RECALL AND POP THE LITTLE PIECE OF PLASTIC OUT OF THE KEY HOLE AND ATTACH ALL OF THEIR KEYS ON ONE KEY RING. FOR CURRENT OWNERS, THIS TAKES AWAY ONE OF THE FUNCTIONS OF THE VEHICLE, THE FOB USAGE AND MAKES LIFE MORE DIFFICULT HAVING TO KEEP TRACK OF A SINGLE CAR KEY AND THEIR KEY RING WITH ESSENTIAL KEYS ON IT. ACCORDING TO THE WASHINGTON POST, GM KNEW ABOUT THE DEFECT AND CHANGED THE IGNITION SWITCH PART IN NEWER VEHICLES USING THE SAME PART NUMBER TO AVOID A RECALL AS PEOPLE WERE INJURED AND DIED. GM'S FIX LEAVES MY CAR WITH ITS DEFECTIVE IGNITION SWITCH WHICH IS STILL SUBJECT TO CATASTROPHIC FAILURE. WHO ARE YOU PROTECTING? GM? NOT ME AND I AM TERRIFIED. I WANT MY IGNITION SWITCH REPLACED WITH ONE THAT IS PROPERLY DESIGNED AND MANUFACTURED FOR THE SAFE USE OF MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT INDICATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE ATTEMPTING TO MAKE A LEFT TURN CRASHED INTO THE CONTACTS VEHICLE. THE CONTACTS HEAD HIT THE STEERING WHEEL UPON THE IMPACT AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, HEAD AND BACK. ALSO, THE CONTACT INDICATED THAT THEY BOTH RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE ATTEMPTING TO BRAKE FOR A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS SIDE SWIPED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000. UPDATED 10/22/14*LJ
TL* THE CONTACT OWNED A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CRASHED THE VEHICLE INTO A MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT THE WOULD HESITATE TO START. ALSO, THE CONTACT STATED THAT THE STEERING COLUMN PANEL WAS DETACHING AND STEERING WHEEL WAS WARPED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. AIR BAGS FAILED. UPDATED 12/09/14*LJ UPDATED 08/28/2017*CT
TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT REAR ENDED THE PRECEDING VEHICLE AT APPROXIMATELY 70 MPH AND THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED DAMAGE. THE CONTACT SUSTAINED AN INJURY TO HIS NECK. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 4/23/08. *LJ
TL*- THE CONTACT STATED THAT ON 08/26/05 HE TOOK THE VEHICLE TO A DEALERSHIP BECAUSE THE AIR BAG LIGHT KEPT GOING ON AND OFF. THE CONTACT STATED THAT THE DEALERSHIP REPAIRED LOOSE WIRES UNDER SEAT. ON 11/18/05 THE AIR BAG LIGHT STARTED GOING ON AND OFF AGAIN. THE CONTACT TOOK VEHICLE TO DEALERSHIP AGAIN ,AND THEY REPAIRED THE SAME WIRING. THE CONTACT STATED THAT AGAIN IN 12/05 THE DEALERSHIP SERVICED THE AIR BAG CIRCUIT, AND FOUND AN OPEN CIRCUIT TO THE HARNESS. ALSO, THE DEALERSHIP HAD TO REMOVE AND REPLACE DRIVER SEAT SIDE INFLATER MODULE TO REPLACE THE WIRING HARNESS. THE CONTACT STATED THAT HEWAS NOW WAITING FOR THE VEHICLE TO BE REPAIRED AGAIN THIS TIME FOR THE AIR BAG ON THE DRIVER SIDE DOOR. THE DEALERSHIP STATED THAT THE MODULE NEEDED TO BE REPLACED AGAIN. THE CONTACT STATED THAT THISWAS A CONTINUING FAILURE WITH THE AIR BAGS . *AK THE STEERING WAS NOISY. THE STEERING ACTUATOR WAS REPLACED. UPDATED 01/29/07. *JB
WHILE DRIVING 75 MPH THE VEHICLE WAS A RAN OFF THE ROAD BY A SEMI TRUCK AND COLLIDED HEAD ON INTO A HIGHWAY SIGN. THE AIR BAG DID NOT DEPLOY UPON IMPACT. NO INJURIES REPORTED, HOWEVER THE VEHICLE IS CONSIDERED TOTALED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
ABS BRAKING SYSTEM OPERATED POORLY. VEHICLE DID NOT STOP, RESULTING IN EXTENDED STOPPING DISTANCE. NEITHER THE DEALER OR MANUFACTURER WERE WILLING TO DEAL WITH THE ABS BRAKE PROBLEM. ALSO. AIR BAGS WILL NOT DEPLOY UNLESS THE VEHICLE WAS HIT HEAD ON. *AK *SC
2000 CADILLAC DEVILLE PHOTOGRAPHS AFTER BEING INVOLVED IN AN ACCIDENT. *MR THE AIR BAGS DID NOT DEPLOY. *SC *JB
THE VEHICLE WAS REAR ENDED AT 40 MPH, WHICH CAUSED A CHAIN REACTION AND THE VEHICLE HIT ANOTHER MOTORIST. THE FRONTAL AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT UPON IMPACT. THE DRIVER SUSTAINED INJURIES TO HER NECK, BACK, SHOULDER RIGHT KNEE , FACE, TEETH, HEAD, AND LEFT HAND. *JB
WHILE DRIVING AT 70 MPH, THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY. WHEN THIS HAPPENED CONSUMER LOST POWER STEERING, POWER BRAKES , AND THE TRANSMISSION WENT HAYWIRE. DEALER INFORMED THE CONSUMER THAT THE CRANK SHAFT POSITION SENSOR WAS THE PROBLEM, AND HAD BEEN REPLACED THREE TIMES. *AK THE SENSORS WERE REPLACED 6 TIMES. ALSO, KNEE BOLSTER BELOW STEERING WHEEL FEEL ONTO CONSUMER'S LEGS. CONSUMER FOUND PLASTIC CLIPS THAT HOLD KNEE BOLSTER. TECHNICIAN INSTALLED NEW KNEE BOLSTER. *LA
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. THE AIR BAGS DID NOT DEPLOY, THE SEAT BELT DIDN'T RETRACT AND CONSUMER WAS INJURED.*JB
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE, SPEED OF IMPACT WAS UNDETERMINED AT THAT TIME, AND BOTH AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER ALSO STATED THAT THERE IS A POSSIBILITY OF FAULTY BRAKES BECAUSE ONE SIDE LOCKED WHICH WERE PREVIOUSLY REPAIRED BY DEALER UNDER WARRANTY, THERE WERE 2 INJURIES. *SCC
VEHICLE HIT A CEMENT WALL AT 5-10 MPH, NEITHER AIRBAG DEPLOYED. MAJOR DAMAGE TO BUMPER. NO INJURIES.*AK THE CAUSE FOR THE ACCIDENT WAS BRAKE FAILURE DUE TO THE PEDAL BECOMING DISCONNECTED UNDERNEATH THE DASH BOARD. *JG
CAR WAS HIT WITH SPEED ABOUT 45 TO THE RIGHT SIDE, AIR BAG DID NOT DEPLOYED AND THE DRIVER SEATBELT BROKE. STATED SEAT BELT BROKE AND AT THE BUCKLE DURING THE CRASH. WILL SEND PHOTOS TO ODI. THE SEAT BELT PRETENSIONER RECALL WAS PERFORMED ON THE VEHICLE. CW
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 25-30 MPH. UPON IMPACT, NONE OF FRONTAL AIR BAGS DEPLOYED. DEALER WAS NOTIFIED. *AK IN A FRONTAL COLLISION THE RADIATOR, THE RIGHT HEAD LIGHT COMPLETELY SMASHED,AND LEFT HEAD LIGHT WAS SLIGHTLY DAMAGED, ONE PERSON WAS INJURED IN THE ACCIDENT. *YH
WHILE DRIVING DRIVER'S SIDE DOOR AIR BAG DEPLOYED WITHOUT A COLLISION, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHILE DRIVING AT NORMAL SPEED BOTH FRONT AND REAR DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR A COLLISION. PASSENGER HAD TO GRAB STEERING WHEEL TO AVOID HAVING A COLLISION. *AK
CONSUMER WAS INVOLVED IN A CRASH AT 30 MPH IMPACT IN WHICH NEITHER DRIVER'S SIDE NOR FRONT AIR BAGS DEPLOYED. ALSO, FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER HAS CONTACTED DEALER. *AK *ML
CONSUMER WAS TRAVELING ABOUT 65 MPH, SWERVED TO AVOID HITTING AN ANIMAL, AND LEFT WHEEL WENT OFF PAVEMENT. WHEN CONSUMER TRIED TO GET BACK ON PAVEMENT, VEHICLE LOST CONTROL AND HIT A GUARDRAIL. UPON IMPACT, AIR BAGS DID NOT DEPLOY, AND DRIVER WAS INJURED. GM HAS INSPECTED THE VEHICLE BUT OWNER HAS NOT BEEN INFORMED OF RESULTS. *ML
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .