2000 Pontiac Montana Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Pontiac Montana, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine7225.2%
- Body & structure3211.2%
- Airbags227.7%
- Electrical217.3%
- Visibility196.6%
- Fuel system175.9%
- Interior & seats175.9%
- Brakes165.6%
- Seat belts155.2%
- Transmission124.2%
- Steering93.1%
- Exterior lighting82.8%
- Other / unspecified62.1%
- Tires & wheels62.1%
- Driver assistance51.7%
- Suspension41.4%
- Powertrain (other)41.4%
- Heating & air conditioning10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THIS IS A ADDON FROM THE PREVIOUS ONE I SUBMITTED JUST NOW. I WANT TO POINT OUT. I WAS ALMOST KILLED WHEN I RAN OUT OF GAS ON THE HIGHWAY, BECAUSE THE GAS GAUGE READ INCORRECTLY. WHEN THE ENGINE BECOME HOT, IT ALMOST STARTED A FIRE. I AM A SINGLE PARENT WITH A TEN YEAR OLD. DEALERS ARE STILL SELLING THESE PONTIAC MONTANA'S. WE DO NOT KNOW HOW MANY DEATHS IT MAY HAVE ALREADY CAUSED. OR HOW MANY WOMEN AND CHILDREN WERE STRANDED, BECAUSE THE GAS GAUGE READS INCORRECTLY, IT WILL SAY ITS FULL BUT IT IS ACTUALLY EMPTY. THE CONDENSERS GO, WHICH CAUSE A BLOWN HEAD GASKET. I CANNOT AFFORD TO REPLACE THE MOTOR, AND I ALREADY PUT OUT CLOSE TO A THOUSAND DOLLARS ALREADY. THE FIRST MONTH I BOUGHT IT FROM A DEALER. EVERY OWNER HAS HAD THE SAME EXACT PROBLEM. EVERY OWNER. HERE IS ONE OF THE WEBSITES I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. YOU CAN GOOGLE PONTIAC MONTANA COMPLAINTS AND THEIR ARE HUNDREDS OF WEBSITE COMPLAINTS ON THE SAME EXACT PROBLEM. BUT GMC REFUSED TO RECALL SINCE THE COMPLAINTS FIRST STARTED. *TR
I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. THE DEALER SOLD ME A PONTIAC MONTANA. THE SECOND DAY I DROVE IT, I RAN OUT THE GAS BECAUSE THE GAS GAUGE READ FULL, BUT ACTUALLY IT WAS EMPTY. I DID NOT REALIZE THE GAS GAUGE STOPS WORKING UNTIL EVERY OWNER HAD THE SAME PROBLEM. EVERY OWNER HAD A CONDENSER PROBLEM. EVERY OWNER. WHICH IN TURN MAKES THE HEAD GASKET GO. I AM A SINGLE PARENT AND DID NOT UNDERSTAND THAT NUMEROUS CALLS TO GMC WERE MADE AND NO RECALLS HAS BEEN DONE. IT IS SHAMELESS, HOW PEOPLE LIKE ME ARE STRUGGLING AND THESE CAR DEALERS MADE BILLIONS WITH FAULTY EQUIPMENT. IF YOU GOOGLE PONTIAC COMPLAINTS. EVERY OWNER HAD THE SAME PROBLEM. EVERY OWNER. I CANT AFFORD TO REPLACE A MOTOR BECAUSE OF THE HEAD GASKET. I AM STILL MAKING PAYMENTS ON THIS CAR LOAN. ISN'T THEIR A LAW THAT CAN HELP VICTIMS LIKE US. IT SHOULD BE SHAMEFUL HOW GMC HAS SOLD PONTIAC VEHICLES WITH SO MANY FAULTY EQUIPMENT. I NEED HELP. IF EVERY SINGLE OWNER HAD THE SAME CONDENSER, SAME, HEATING PROBLEM, SAME GAS GAUGE, SAME BLOWN HEAD GASKET AS A RESULT. PONTIAC GMC SHOULD BE FORCED TO PAY. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE DOOR HANDLES ON HER VEHICLE. SHE WAS EXPERIENCING ISSUES WITH THE LOCKS ON THE REAR DRIVER'S SIDE DOORS BECAUSE THEY COULD NOT BE OPENED FROM INSIDE THE PASSENGER COMPARTMENT. NHTSA CAMPAIGN ID NUMBER 04V597000 (LATCHES/LOCKS/LINKAGES:DOORS) WAS SIMILAR TO THE FAILURES THE CONTACT WAS EXPERIENCING; HOWEVER, THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE DEFECT UNDER THIS RECALL BECAUSE THE FAILURE WAS NOT INVOLVED WITH THE PREVIOUS RECALL THAT WAS ISSUED. THE CURRENT MILEAGE IS 116000. UPDATED 02-18-09 THE SLIDING DOOR DIDNOT OPEN FROM THE INSIDE. UPDATED 02/18/09. *JB
TL*THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT HER DAUGHTER'S LEG BECAME TRAPPED ON THE REAR SLIDING PASSENGER DOOR. THE DOOR IS SUPPOSED TO RETRACT WHEN AN OBJECT IS BLOCKING THE SENSOR. THE CONTACT ALSO STATED THAT THE DRIVER SIDE DOOR LOCKS ON ITS OWN. THE DEALER WAS NOTIFIED, BUT WOULD NOT PROVIDE A FREE DIAGNOSIS. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIR COSTS BECAUSE SHE IS MAKING PAYMENTS ON THE VEHICLE. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 120,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CRASHED INTO A TREE WHILE ATTEMPTING TO AVOID HITTING AN ANIMAL. THERE WAS DAMAGE TO THE FRONT END OF THE VEHICLE AND DRIVER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE CONTACT SUSTAINED BRUISES ON THE BODY FROM THE TIGHTENING OF THE SEAT BELT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,042.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE CAR WOULD START MISSING, LIKE THERE WAS A SHORT IN THE ELECTRICAL AND THEN THE CAR WOULD SHUT OFF THE AND I WOULD HAVE TO SIT THERE FOR 1 TO 2 HRS AND THEN IT WOULD START AND RUN FOR A WHILE AND SHUT OFF AGAIN, THE LAST 2 TIMES THIS HAPPEN I HAD TO HAVE A TOW TRUCK PICK IT UP AND TAKE IT TO MY HOME WHERE IT HAS SAT EVER SEANCE 2008. *TR
WE HAVE A 2000 PONTIAC MONTANA, MY LITTLE GIRL AND I WERE DRIVING HOME FROM THE STORE THAT'S 15 MIN FROM HOME I NOTICED A BURNING SMELL, THEN SMOKE CAME POURING OUT OF THE DASH BUY THE TIME WE GOT OUT THE SECURITY LITE WAS ON CHECK MOTOR LIGHT WAS ON AND IT WOULD ONLY GO TEN MILES AN HOUR, SO THE NEXT DAY I TOOK APART THE DASH AND FOUND THE WIRING BURNT UP, AND NOW I CANT EVEN START IT SO IM STUCK WITH A BROKEN DOWN VAN, THAT I JUST HAD A $600 DOLLAR FIX SO NOW IM OUT $600 AND A VAN. I CANT FIX IT BECAUSE I DON'T HAVE THE MONEY TOO SO ALL OLD PARTS ARE AVAILABLE FOR SOME $$. *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
IT HAS HAPPENED SEVERAL TIMES IN THE PAST, BUT WHEN IT RAINS THE WIPERS DO NOT WORK OR IF THEY DO, THE STOP AND START ON THEIR OWN. NOW THEY JUST WON'T WORK IF IT EVEN SPRINKLES. *TR
WINDSHIELD CRACKED AND CREATED A DANGEROUS DRIVING CONDITION. IT WAS CAUSED BY THE RUSTED ROOF CORNERS PUSHING BOTH TOP CORNERS OF WINDSHIELD GLASS FORWARD. WATER WAS TRAPPED BETWEEN WINDSHIELD GLASS AND ROOF METAL DUE TO THE DEFECT DESIGN. *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THIS IS A ADDON FROM THE PREVIOUS ONE I SUBMITTED JUST NOW. I WANT TO POINT OUT. I WAS ALMOST KILLED WHEN I RAN OUT OF GAS ON THE HIGHWAY, BECAUSE THE GAS GAUGE READ INCORRECTLY. WHEN THE ENGINE BECOME HOT, IT ALMOST STARTED A FIRE. I AM A SINGLE PARENT WITH A TEN YEAR OLD. DEALERS ARE STILL SELLING THESE PONTIAC MONTANA'S. WE DO NOT KNOW HOW MANY DEATHS IT MAY HAVE ALREADY CAUSED. OR HOW MANY WOMEN AND CHILDREN WERE STRANDED, BECAUSE THE GAS GAUGE READS INCORRECTLY, IT WILL SAY ITS FULL BUT IT IS ACTUALLY EMPTY. THE CONDENSERS GO, WHICH CAUSE A BLOWN HEAD GASKET. I CANNOT AFFORD TO REPLACE THE MOTOR, AND I ALREADY PUT OUT CLOSE TO A THOUSAND DOLLARS ALREADY. THE FIRST MONTH I BOUGHT IT FROM A DEALER. EVERY OWNER HAS HAD THE SAME EXACT PROBLEM. EVERY OWNER. HERE IS ONE OF THE WEBSITES I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. YOU CAN GOOGLE PONTIAC MONTANA COMPLAINTS AND THEIR ARE HUNDREDS OF WEBSITE COMPLAINTS ON THE SAME EXACT PROBLEM. BUT GMC REFUSED TO RECALL SINCE THE COMPLAINTS FIRST STARTED. *TR
I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. THE DEALER SOLD ME A PONTIAC MONTANA. THE SECOND DAY I DROVE IT, I RAN OUT THE GAS BECAUSE THE GAS GAUGE READ FULL, BUT ACTUALLY IT WAS EMPTY. I DID NOT REALIZE THE GAS GAUGE STOPS WORKING UNTIL EVERY OWNER HAD THE SAME PROBLEM. EVERY OWNER HAD A CONDENSER PROBLEM. EVERY OWNER. WHICH IN TURN MAKES THE HEAD GASKET GO. I AM A SINGLE PARENT AND DID NOT UNDERSTAND THAT NUMEROUS CALLS TO GMC WERE MADE AND NO RECALLS HAS BEEN DONE. IT IS SHAMELESS, HOW PEOPLE LIKE ME ARE STRUGGLING AND THESE CAR DEALERS MADE BILLIONS WITH FAULTY EQUIPMENT. IF YOU GOOGLE PONTIAC COMPLAINTS. EVERY OWNER HAD THE SAME PROBLEM. EVERY OWNER. I CANT AFFORD TO REPLACE A MOTOR BECAUSE OF THE HEAD GASKET. I AM STILL MAKING PAYMENTS ON THIS CAR LOAN. ISN'T THEIR A LAW THAT CAN HELP VICTIMS LIKE US. IT SHOULD BE SHAMEFUL HOW GMC HAS SOLD PONTIAC VEHICLES WITH SO MANY FAULTY EQUIPMENT. I NEED HELP. IF EVERY SINGLE OWNER HAD THE SAME CONDENSER, SAME, HEATING PROBLEM, SAME GAS GAUGE, SAME BLOWN HEAD GASKET AS A RESULT. PONTIAC GMC SHOULD BE FORCED TO PAY. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
2000 PONTIAC MONTANA, DRIVING WESTBOUND IN THE RIGHT LANE WHEN THE HOOD OF THE VEHICLE CAME UP AND STRUCK THE WINDSHIELD OF THE CAR. UNIT 1 CAME TO FINAL REST ON THE RIGHT SIDE OF THE ROAD. *BF (OHIO TRAFFIC CRASH REPORT # 10-0831-90) *JB UPDATED 01/14/11 *BF
TL*THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT THE POWER SLIDING DOOR DOES NOT LOCK. THE DEALER STATED THAT NO RECALLS WERE AVAILABLE. THE FAILURE HAS BEEN ONGOING FOR FIVE DAYS. THE VEHICLE WAS TAKEN TO A BODY SHOP, BUT THE MECHANIC COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC REMOVED THE DOOR FROM THE VEHICLE. WHEN IT WAS PLACED BACK ON, THE FAILURE STOPPED FOR ONLY A FEW DAYS. THE FAILURE MILEAGE WAS 113,546 AND CURRENT MILEAGE WAS 113,600. UPDATED 09/01/09. *LJ THE POWER DOORS WOULD NOT LOCK. UPDATED 09/04/09.*JB
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHEN I STARTED THE CAR THIS MORNING AND STEPPED ON THE BRAKE PEDAL, IT WENT ALL THE WAY TO THE FLOOR. UPON INSPECTION, THERE WAS A PUDDLE OF BRAKE FLUID ON THE DRIVEWAY UNDER THE PASSENGER DOOR ON THE DRIVER'S SIDE. I INSPECTED FURTHER WITH A FLASHLIGHT AND MIRROR, AND COULD SEE THAT THE FLUID WAS DRIPPING FROM A BUNDLE OF BRAKE LINES ATTACHED TO THE CHASSIS, OF WHICH ONE WAS SEVERELY CORRODED.. *TR
SEVERE CORROSION OF BRAKE LINES. THERE IS A SHORT SECTION OF THE REAR BRAKE LINES JUST FORWARD OF THE REAR CONTROL ARM THAT RUSTS OUT. *TR
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I WAS IN AN ACCIDENT. HIT ANDRUN.ON 3-18-2010. INSURED BY FARM BUREAU. WHO STILL INSURES THE FAULTY VEHICLE. THE IMPACT WAS FROM A LARGE WHITE TRUCK. TRAVELING AT A HIGH SPEED RATE TURNING THROUGH A RED LIGHT AS I CROSSED AN INTERSECTION. NO AIR BAG DEPLOYED.REGISTERED ON11-28-2010.REALIZED THE SEAT BELTS DID NOT ACTIVATE EITHER. NO ONE ASKED.YES IT WAS CONNECTED.MOTHERS ACCIDENT ON 11-11-2010 REAREND COLLISION. STOPPED HIT BY A TRUCK TRAVELING 35MPG NO AIR BAGS. NO SEAT BELT LOCK DOWN. EMT SAID SAW HER GO OVER STEERING WHEEL IN FRONT OF MCLAREN HOSPITAL. THEY DID NOT ADMIT HER. NO INVESTIGATION. FARM BUREAU STILL INSURES FAULTY VEHICLE. STATE FARM INSURED. WAS ON DRUGS OR DRINKING. CITY POLICE LET HER GO. AND FOR MINE THEY HAD SEVERAL REPORTS OF WHITE TRUCK HIT AND RUNS NO INVESTIGATIONS. DONE IN CITY. LACK OF FUNDS. *TR
ADDITION TO FILED AIRBAG ACCIDENTS NHTSA-FARM BUREAU-STILL INSURING THE UNSAFE VEHICLE. AS I DRIVE WITH A HEAD INJURY. OTHER INJURYS AND EXPECTED TO CARE FOR ADULT CHILD WITH TBI. FARM BUREAU STOPPED PAYING HER PIP BENEFITS. NHTSA ID-=MY ACCIDENT 11-11-2010 DAUGHTERS 3-18-2010 SEATBELTS DID NOT LOCK DOWN. 2 TBI ACCIDENTS SAME YEAR. NO AIR BAGS DEPLOYED. NO ONE ASKED IF SEAT BELTS LOCKED.DID NOT KNOW TO REPORT. *TR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STARTED THE IGNITION AND THE GEAR SELECTOR WOULD NOT SHIFT INTO ANY DESIRED GEAR. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AT THE FAILURE LOCATION. THE GEAR CABLE WAS REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 122,000. UPDATED 11/03/10. *LJ
HIGH PITCHED WHINE, THEN TRANSMISSION FAILURE. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED INTO THE DRIVEWAY, THERE WAS A LOUD NOISE UNDER THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME LOOSE AND THE REAR AXLE SUPPORT BRACKET DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
THIS IS A ADDON FROM THE PREVIOUS ONE I SUBMITTED JUST NOW. I WANT TO POINT OUT. I WAS ALMOST KILLED WHEN I RAN OUT OF GAS ON THE HIGHWAY, BECAUSE THE GAS GAUGE READ INCORRECTLY. WHEN THE ENGINE BECOME HOT, IT ALMOST STARTED A FIRE. I AM A SINGLE PARENT WITH A TEN YEAR OLD. DEALERS ARE STILL SELLING THESE PONTIAC MONTANA'S. WE DO NOT KNOW HOW MANY DEATHS IT MAY HAVE ALREADY CAUSED. OR HOW MANY WOMEN AND CHILDREN WERE STRANDED, BECAUSE THE GAS GAUGE READS INCORRECTLY, IT WILL SAY ITS FULL BUT IT IS ACTUALLY EMPTY. THE CONDENSERS GO, WHICH CAUSE A BLOWN HEAD GASKET. I CANNOT AFFORD TO REPLACE THE MOTOR, AND I ALREADY PUT OUT CLOSE TO A THOUSAND DOLLARS ALREADY. THE FIRST MONTH I BOUGHT IT FROM A DEALER. EVERY OWNER HAS HAD THE SAME EXACT PROBLEM. EVERY OWNER. HERE IS ONE OF THE WEBSITES I DID NOT REALIZE EVERY OWNER OF A PONTIAC MONTANA ALL HAD SAME PROBLEMS. EVERY OWNER. HERE IS ONE OF THE WEBSITES. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/COMMENT/3340529. YOU CAN GOOGLE PONTIAC MONTANA COMPLAINTS AND THEIR ARE HUNDREDS OF WEBSITE COMPLAINTS ON THE SAME EXACT PROBLEM. BUT GMC REFUSED TO RECALL SINCE THE COMPLAINTS FIRST STARTED. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE CIRCUIT BOARD WIRING WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TR
I AM HAVING PROBLEMS WITH MY REAR BRAKE LIGHT BULBS MELTING IN THE SOCKETS. I REPLACE THEM AND THEY WORK FOR A SHORT PERIOD UNTIL THEY MELT RESULTING IN THE BULB BURNING OUT AND MELTING AGAIN. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
DURING THE SECOND HALF OF 2004 I CALLED CUSTOMER SERVICE ABOUT A MONTANA 2000 MINI VAN FUEL SYSTEM PROBLEM. MY VAN HAD BEEN IN THE REPAIR SHOP MANY TIMES DURING THE WARRANTY PERIOD WITH PROBLEMS RELATED TO THE FUEL SYSTEM WIRING. *AK HARNESS TO THE FUEL PUMP TWICE. THEN HAD TO HAVE THE FUEL PUMP REPLACED UNDER WARRANTY. ALL OF THE PROBLEM STARTED THE SAME WAY -STALL WHILE DRIVING DOWN THE ROAD AND WOULD NOT RESTART. (NOTE: A STALL ON THE ROAD IS VERY DANGEROUS DUE TO THE POWER STEERING AND POWER BRAKES). AFTER THE WARRANTY RAN OUT, YET ANOTHER FUEL PUMP WENT OUT IN THE SAME MANNER, EXCEPT THIS TIME, I WAS CHARGED OVER 800 DOLLARS PLUS A TOWING BILL. WHEN I COMPLAINED THAT THIS WAS AN ON-GOING PROBLEM THAT HAD OCCURRED UNDER WARRANTY AND MANY CALLS TO YOUR CUSTOMER SERVICE CENTER, I WAS TOLD THAT GM WOULD NOT REIMBURSE THE FULL AMOUNT AND TOWING WOULD NOT BE REIMBURSED. I TOLD THE REP AT THAT TIME THAT WAS NOT GOOD ENOUGH BUT DID NOT WIN THE BATTLE. TODAY I READ THAT GM WAS RECALLING 330,000 2000-2001 SUBURBAN AND YUKONS FOR STALLING AND NOT STARTING, AND IS RECALLING THEM TO REPLACE THE FUEL PUMP WIRES. I CHECKED THE FUEL SYSTEM UP ON THE 2000 MONTANA AND THE 2000 CHEVEROLET SUBURBAN, AND THEY HAVE THE SAME FUEL PUMP SYSTEM. SO TODAY, I CALLED CUSTOMER SERVICE AND ASKED FOR THE REST OF THE REPAIR AMOUNT AND TOWING EXPENSES,AND WAS TOLD THAT MY VEHICLE WAS NOT UNDER THE RECALL.*AK NOW, IF THE SUBURBAN WITH THE SAME PUMP AND FUEL SYSTEM IS RECALLED WHY NOT THE MONTANA? HOW LONG IS GM GOING TO CONTINUE TO LOOK THE OTHER WAY ON THIS FUEL PUMP FUEL SYSTEM PROBLEM? GM SHOULD HAVE PAID THIS BILL IN FULL TO START WITH, MY FAMILY COULD HAVE BEEN KILLED WHEN THE VAN STALLED AS IT IS VERY DIFFICULT TO CONTROL IN THIS SITUATION. IS THERE ANY HELP THAT THE NHTSA COULD PROVIDE?*AK
THE DOOR COMES UNLATCHED FROM THE PONTIAC MONTANA MINI VANS W/O POWER SLIDER ALSO. SUBSEQUENTLY MY VAN DOOR PASSANGER SIDE CAME OPEN SLAMMING OFF HALF ON THE ROAD AND THEN REMAINED ATTACHED TO THE TOP BUT THE TRACK WHEEL SNAPPED OFF, MAKING IT INPOSSIBLE TO PUT ON WITH OUT TOOLS AND THE MUSCLES TO EVEN LIFT IT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
WHEN DRIVING ANY SPEED REAR DRIVER SIDE TIRE BLEW OUT AND SEPARATED. CONSUMER PULLED OVER AND CHANGED THE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. FIRESTONE, INSIGNIA, 21570/R15. *AK
TIRES WERE DEFECTIVE (SPLITTING) AND WERE REPLACED FAILURE. *AK (TIRESIZE: 15)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THE CAR WOULD START MISSING, LIKE THERE WAS A SHORT IN THE ELECTRICAL AND THEN THE CAR WOULD SHUT OFF THE AND I WOULD HAVE TO SIT THERE FOR 1 TO 2 HRS AND THEN IT WOULD START AND RUN FOR A WHILE AND SHUT OFF AGAIN, THE LAST 2 TIMES THIS HAPPEN I HAD TO HAVE A TOW TRUCK PICK IT UP AND TAKE IT TO MY HOME WHERE IT HAS SAT EVER SEANCE 2008. *TR
MY 2000 PONTIAC MONTANA (EXT) HAS BEEN ACCELERATING ON ITS OWN. I HAVE TRIED TO DETERMINE THE CAUSE AND EFFECT, BUT NOTHING STAYS CONSTANT. IT MAY HAPPEN WHEN THE CAR IS COLD OR HOT, EARLY MORNING OR LATE AFTERNOON, ETC. I HAVE TAKEN IT INTO A DEALERSHIP AND THEY CANNOT REPRODUCE THE ISSUE. IN ADDITION, THEY HAVE TOLD ME THE COMPUTER DID NOT REGISTER ANY CODES. WHEN THE ISSUE HAPPENS THE IDLE. I'LL PUT THE CAR INTO PARK AND WATCH THE RPM MOVE TO 3500 AND STAY THERE UNTIL I TURN THE CAR OFF. ONCE I TURN THE CAR OFF AND TURN IT BACK ON THEN THE ISSUE STOPS. I HAVE OTHERS VERIFY THE ISSUE HAS HAPPENED WITH THEM OR THEY SAW THE ISSUE OCCUR (SO I'M NOT CRAZY). A MECHANIC AT FIRESTONE (WAS ABLE TO REPRODUCE THE ISSUE) AND HE THOUGHT THE ISSUE WAS RELATED TO THE TRANSMISSION. I'M NOT SURE HOW HE CAME TO THAT CONCLUSION, BUT THEY WANTED TO CHARGE ME $3,000 FOR A NEW TRANSMISSION. AT THIS POINT I THINK I WILL GET A NEW CAR. VERY DISAPPOINTING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED INTO THE DRIVEWAY, THERE WAS A LOUD NOISE UNDER THE VEHICLE. IN ADDITION, THE STEERING WHEEL BECAME LOOSE AND THE REAR AXLE SUPPORT BRACKET DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
MY 2000 PONTIAC MONTANA STARTED TO SHAKE AND VIBRATE IN THE FRONT END BETWEEN 50-65 MPH. WITH 66K MILES AND DRIVEN MAINLY INTERSTATE, SOMETHING WAS HAPPENING WITH THE FRONT SUSPENSION. FOUND BOTH OUTER TIE ROD ENDS WORN OUT WITH EXTREME PLAY. ONLY THE TIE RODS WERE WORN, NOTHING ELSE IN THE FRONT SUSPENSION. PONTIAC AND MY DEALER SEEM TO THINK THAT TIE ROD WEAR AT 66K IS NORMAL WEAR! ITS HARD TO BELIEVE WHEN I STILL HAVE THE ORIGINAL BRAKES. I AM JUST GLAD THAT THE TIE RODS DID NOT SEPARATE SINCE THIS WOULD HAVE BEEN DISASTEROUS. OTHER GM MINI VAN OWNERS SHOULD BE AWARE OF THE OBVIOUS PREMATURE TIE ROD WEAR. ITS TIME TO START SHOPPING FOR MY THIRD SET OF TIRES. AT 68K I AM ALSO USING COOLANT, SO I BETTER TAKE A NUMBER AND HAVE THE INTAKE MANIFOLD GASKET REPLACED. THANKS GM, I WISH YOUR QUALITY AND CUSTOMER NO SERVICE MIRRORED HONDA OR TOYOTA!
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
SHIFTING OUT OF PARK WHILE ENGINE NOT RUNNING WITHOUT THE BRAKE BEING ON/STEPPED ON, WHICH RESULTED IN THE VAN ROLLING IN REVERSE, THANKFULLY IT WAS IN THE DRIVEWAY WHEN THIS HAPPEN, WAS ABLE TO PUT IT BACK INTO PARK (THANK GOD).
TRANSMISSION WENT OUT AT AROUND 44000 MILES. DEALER SAID THE "LIP SEAL" FAILED INSIDE TRANSMISSION, AFTER TAKING IT IN SEVERAL TIMES FOR DIAGNOSIS. WOULD NOT ASSIST WITH REPAIR COST. ENDED UP HAVING IT REPAIRED AT AAMCO. A/C IS CURRENTLY OUT ON THE LOW SETTING (#1). NOT YET REPAIRED. JUST REPAIRED THE COOLING SYSTEM. DEALER SAID IT WAS AN INTERNAL LEAK. VAN KEPT GETTING LOW ON COOLANT, HAD TO KEEP FILLING IT UP, HOWEVER NEVER SAW A LEAK. DEALER SAID PROBLEM WITH THE MANIFOLD, AND COOLANT WAS LEAKING THRU AND BEING EVAPORTATED, THEREFORE NO TELLTALE LEAK. COST $600 TO REPAIR (AT 53,000) MILES. I HATE THIS VAN. THIS IS THE WORST ONE I'VE HAD. UNFORTUNATELY, I DID NOT BUY AN EXTENDED WARRANTY.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
WAS HAVING A LOUD WHOOPING SOUND TOOK TO DEALERSHIP TO HAVE CHECKED OUT NO ONE COULD FIGURE OUT THE SOUND SO THEY CHECK A/C AND SAID THE A/C COMPRESSOR WAS GOING OUT AND REPLACED IT SINCE THEN I HAVE HAD THE VAN IN THE SHOP CAUSE A/C WILL NOT WORK 3 TIMES SINCE I HAVE NOTICED THAT THERE WAS A NOTHER COMPLAINT ABOUT A LOUD SOUND NO ONE COULD FIGURE OUT TO AND MY LOUD SOUND IS STILL HAPPENING.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .