Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest May 17, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 228 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2000 Pontiac Montana submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
Seat belts
Filed May 17, 2011
Crash reported
I WAS IN AN ACCIDENT. HIT ANDRUN.ON 3-18-2010. INSURED BY FARM BUREAU. WHO STILL INSURES THE FAULTY VEHICLE. THE IMPACT WAS FROM A LARGE WHITE TRUCK. TRAVELING AT A HIGH SPEED RATE TURNING THROUGH A RED LIGHT AS I CROSSED AN INTERSECTION. NO AIR BAG DEPLOYED.REGISTERED ON11-28-2010.REALIZED THE SEAT BELTS DID NOT ACTIVATE EITHER. NO ONE ASKED.YES IT WAS CONNECTED.MOTHERS ACCIDENT ON 11-11-2010 REAREND COLLISION. STOPPED HIT BY A TRUCK TRAVELING 35MPG NO AIR BAGS. NO SEAT BELT LOCK DOWN. EMT SAID SAW HER GO OVER STEERING WHEEL IN FRONT OF MCLAREN HOSPITAL. THEY DID NOT ADMIT HER. NO INVESTIGATION. FARM BUREAU STILL INSURES FAULTY VEHICLE. STATE FARM INSURED. WAS ON DRUGS OR DRINKING. CITY POLICE LET HER GO. AND FOR MINE THEY HAD SEVERAL REPORTS OF WHITE TRUCK HIT AND RUNS NO INVESTIGATIONS. DONE IN CITY. LACK OF FUNDS. *TR
NHTSA ID
10401210
Incident
Mar 18, 2000
Mileage
160,000 mi
AirbagsSeat belts
Filed May 17, 2011
Crash reported2 injuries reported
ADDITION TO FILED AIRBAG ACCIDENTS NHTSA-FARM BUREAU-STILL INSURING THE UNSAFE VEHICLE. AS I DRIVE WITH A HEAD INJURY. OTHER INJURYS AND EXPECTED TO CARE FOR ADULT CHILD WITH TBI. FARM BUREAU STOPPED PAYING HER PIP BENEFITS. NHTSA ID-=MY ACCIDENT 11-11-2010 DAUGHTERS 3-18-2010 SEATBELTS DID NOT LOCK DOWN. 2 TBI ACCIDENTS SAME YEAR. NO AIR BAGS DEPLOYED. NO ONE ASKED IF SEAT BELTS LOCKED.DID NOT KNOW TO REPORT. *TR
NHTSA ID
10401207
Incident
Nov 11, 2010
Mileage
163,000 mi
Seat belts
Filed Aug 6, 2009
TL*THE CONTACT OWNS A 2000 PONTIAC MONTANA. THE VEHICLE HAS A 2009 BABY TREND REARFACING INFANT SEAT, MODEL NUMBER CS31029 (NA). THE SEAT WAS MANUFACTURED ON APRIL 11, 2009. THE CHILD RESTRAINT REQUIRED AN ANCHORAGE, WHICH WAS NOT EQUIPPED ON THE VEHICLE. THE CONTACT EXPERIENCED DIFFICULTY SECURING THE CHILD SEAT PROPERLY IN THE VEHICLE WITH THE SEAT BELT SYSTEM. THE VEHICLE WAS TAKEN TO A CHILD SEAT INSPECTION STATION, BUT THE TECHNICIAN WAS UNABLE TO PROPERLY INSTALL THE CHILD RESTRAINT SEAT. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS. THE VIN AND PURCHASE DATE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
NHTSA ID
10279591
Incident
Jul 29, 2009
Mileage
120,000 mi
Seat belts
Filed Mar 5, 2007
TL*- THE CONTACT STATED THAT HE STARTED HAVING PROBLEMS WITH THE 2000 PONTIAC MONTANA WHEN HE TRIED TO LOCK THE SEAT BELTS, THEY UNLATCHED WHILE DRIVING. THIS HAPPENED ON SOME OCCASIONS. ALSO, WHEN THE SEAT BELTS WERE LOCKED THEY DIDN'T RETRACT PROPERLY. THE CONTACT STATED THAT THIS WAS A VERY SERIOUS SAFETY ISSUE. NO INJURIES OCCURRED, BUT IN THE FUTURE COULD CAUSE INJURIES DUE TO THE SEAT BELTS NOT WORKING PROPERLY. HE CONTACTED THE PONTIAC MANUFACTURER AND FILED A COMPLAINT AND WAS GIVEN CASE# 71-479818840. THE MANUFACTURER INFORMED HIM THAT THIS WAS A PART THAT WITH TIME WORE OUT, AND THEY INFORMED HIM THAT HE WAS RESPONSIBLE FOR REPLACING THE BELTS. HE STATED THAT THIS WAS A SAFETY ISSUE AND FELT THAT THE MANUFACTURER SHOULD BUILD THESE VEHICLES WITH BETTER SEAT BELTS OR STOP MAKING THEM. THE CONTACT STATED THAT HAD A TOTAL OF THREE VEHICLES BY PONTIAC THAT HAD THE SAME PROBLEMS. THE CURRENT MILEAGE WAS 100000.*AK UPDATED 04/05/07. *JB
NHTSA ID
10184200
Incident
Sep 1, 2006
Seat belts
Filed Nov 17, 2006
DT*: THE CONTACT STATED WHEN THE CANOPY TOP WAS FULLY EXTENDED WITH THE CHILD IN THE SAFETY SEAT, THE SEAT FELL OVER. THERE WERE NO INJURIES SUSTAINED. THE CHILD SAFETY SEAT MANUFACTURER WAS CONTACTED TWICE, AND SENT A REPLACEMENT CANOPY, BUT THE PROBLEM PERSISTED. THE CONTACT STATED THE CANOPY HUNG TOO LOW, AND WOULD DRAG ON THE FLOOR WHEN CARRIED OUT OF THE VEHICLE. THIS WAS AN EVENFLO DISCOVERY. DOM:02/15/06.
NHTSA ID
10173747
Incident
Apr 29, 2006
Mileage
97,000 mi
AirbagsSeat belts
Filed Sep 18, 2004
SRS BAG LIGHT STEADILY ON AND SEAT BELT LIGHT MAN ON DASH CHIMES FOR NO REASON AND BLINKS ON/OFF. TOOK IN TO PONTIAC 6/18/04, THEY FIXED WIRING HARNESS THAT DAY (UNCLEAR ON INVOICE) WE JUST BOUGHT THE VEHICLE IN MAY 2004. A FEW WEEKS LATER WE HAD THE SAME PROBLEM AND TOOK IT BACK IN, JUST TO HEAR THAT IT WAS A CLUSTER THIS TIME, THEY CLAIM THEY'RE WERE TOYS UNDER THE SEAT AND A PLUG WAS BROKEN BUT THE ONLY TOYS IN THERE WERE LITTLE HOT WHEELS. SO, THEY PUT IN A NEW CLUSTER AND HERE WE ARE THREE WEEKS LATER AND I AM STILL HAVING THE SAME PROBLEM WITH THE SEAT BELT MAN LIGHT AND THE SRS BAG LIGHT ON THE DASH. PONTIAC WILL LOOK AT IT AGAIN, THEY SAY, BUT I CANNOT SEE THAT ONE PART AFTER ANOTHER NEEDING TO BE REPLACED EVERY TWO WEEKS AND THE OUTCOME IS ALWAYS THE SAME WITH THE SAME ITEM DEFAULTING(SEAT BELT GUY LIGHT/SRS AIR BAG LIGHT ON DASH STAYS ON).*AK
NHTSA ID
10091248
Incident
Jun 18, 2004
Mileage
63,000 mi
Seat belts
Filed Nov 24, 2003
THE SEAT BELT CLIP MALFUNCTIONED. THE PART WAS REPLACED THREE TIMES, HOWEVER, THE PROBLEM STILL EXISTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
NHTSA ID
10048568
Incident
Nov 22, 2003
Mileage
45,000 mi
Body & structureSeat belts
Filed Jul 25, 2003
THE LEFT FRONT PRETENSIONER WAS OPEN AND HAD TO BE REPLACED. THE AIR BAG LIGHT STAYED ON, WHICH WAS CAUSED BY THE FAULTY SEAT BELT TENSIONER. *TS. ALSO THE POWER SLIDING DOOR DID NOT RETURN WHEN IT WAS OPENED
NHTSA ID
10026194
Incident
Jun 24, 2003
Mileage
23,800 mi
Seat belts
Filed Jul 14, 2003
THE MIDDLE ROW CENTER SEAT BELT LOCKING MECHANISMS BROKE WHILE CONSUMER WAS TIGHTENING CSS, WITHOUT EXCESSIVE FORCE BEING USED.*AK
NHTSA ID
10027204
Mileage
55,000 mi
Seat belts
Filed Jul 10, 2003
CONSUMER STATES THAT THE DRIVER'S SEAT BELT DOES NOT LOCK. DEALER NOTIFIED.*AK
NHTSA ID
10026926
Incident
Jun 30, 2003
Seat belts
Filed Jul 25, 2002
CONSUMER STATES THAT THE INTEGRATED CHILD SEAT TOP LATCH CAN BE UNDONE IF TUGGED ON. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
NHTSA ID
8014698
Incident
Jul 11, 2002
Seat belts
Filed Mar 8, 2002
1 injury reported
THE SEAT THAT HOUSES THE INFANT SAFETY SEAT CAN BE LIFTED TO ALLOW PASSENGERS IN THE FAR BACK OF THE MINIVAN. I HAD LET MY DAUGHTER IN THE BACK SEAT AND THOUGHT I HAD LOCKED THE SEAT BACK IN PLACE. I THEN BUCKLED MY 15 MONTH OLD DAUGHTER INTO THE 5 POINT RESTRAINT, BUILT-IN CAR SEAT. WHILE DRIVING, WE CAME TO A QUICK STOP AND THE ENTIRE SEAT FLEW FORWARD, HITTING MY DAUGHTER'S HEAD ON THE SEAT IN FRONT OF HER. SHE SUSTAINED AN ABRASION TO HER FOREHEAD AND VOMITTED IMMEDIATELY AFTER THE IMPACT. SHE HAS HAD NO FURTHER PROBLEMS. I AM CONCERNED THERE IS NO WARNING ON THE SEAT THAT HOUSES THE CHILD SAFETY SEAT TO LET YOU KNOW WHETHER IT HAS BEEN LOCKED IN PLACE. THE SEAT IS HEAVY AND EVEN WITH PULLING FORWARD, IT MAY SEEM LOCKED. THERE SHOULD BE SOME WAY TO CONFIRM THIS SEAT IS LOCKED IN PLACE. *AKY
NHTSA ID
759091
Incident
Aug 15, 2000
Seat belts
Filed Aug 30, 2001
THE DRIVER SEAT BELT AND THE PASSENGER SEAT BELT FAILED, THE DRIVER'S SEAT BELT UNEXPECTEDLY BROKE CAUSING THE BELT NOT TO LATCH, THE SECOND ROW CAPTAIN'S CHAIR WAS PULLED TOO FAR AND NOW WILL NOT RETRACT, THE CONSUMER WAS ASKING THE MANUFACTURER OF THE VEHICLE TO FIX THE PROBLEM BUT THE PROBLEM IS NOT COVERED UNDER WARRENTY. YH THE DRIVER'S SEAT BELT UNEXPECTEDLY BROKE CAUSING THE BELT NOT TO LATCH, THE SECOND ROW CAPTAIN'S CHAIR WAS PULLED TOO FAR AND NOW WILL NOT RETRACT . YH
NHTSA ID
562834
AirbagsSeat belts
Filed Dec 24, 2000
Crash reported2 injuries reported
DRIVING ON THE FREEWAY GOING ABOUT 65 MPH, A CAR LOST CONTROL AND RAN INTO CENTER DIVIDER AND I COLLIDED WITH THAT CAR. THE PASSENGER SIDE BELT DID NOT HOLD MY WIFE BACK INTO HER SEAT. AIR BAGS DID GO OFF. HER FACE WAS BADLY HURT TWICE, ONCE BUY THE DASH FROM STOPPING VERY SHARPLY AND THE SEATBELT NOT HOLDING HER BACK AND THE OTHER BY THE AIR BAG SMACKING HER FACE WHEN WE COLLIDED. *AK
NHTSA ID
738227
Incident
Dec 21, 2000
Interior & seatsSeat belts
Filed Feb 7, 2000
WE PURCHASED THE PONTIAC MONTANA AS A FAMILY VEHICLE. WE HAVE A 2 YEAR OLD DAUGHTER AND ANOTHER BABY DUE IN MAY. WE DISCOVERED, AFTER WE PURCHASED THE VAN, THAT THE REAR BUCKET SEATS HAVE A PROBLEM WITH THE SEAT BELT SYSTEM THAT DOES NOT SAFELY RESTRAIN A CHILD SEAT. WE CONSULTED THE PA STATE POLICE (TROOPER DANIEL WHITE) ABOUT THE PROBLEM. HE SAID THAT THE SEAT BELT SHAFT IS TOO FAR FORWARD TO SAFELY HARNESS THE SEAT IN PLACE. HE SAID THAT HE DOES NOT KNOW OF CHILD SEAT THAT WOULD SAFELY WORK IN THIS VAN. HE SAID THAT OUR DAUGHTER COULD DIE IN AN ACCIDENT WITH THE WAY THE CHILD SEAT FITS IN THE VAN. WE CONTACTED THE DEALERSHIP AND THE MANUFACTURER AND THEY SAID WE COULD PURCHASE NEW SEATS WITH BUILT IN CHILD RESTRAINTS. WE DO NOT WISH TO DO THIS BECAUSE OUR NEW BABY STILL WILL NOT BE ABLE TO RIDE IN THOSE CHILD RESTRAINTS UNTIL HE/SHE IS AT LEAST A YEAR OLD. PLUS, WE DO NOT AGREE THAT WE SOULD PAY FOR NEW SEATS SINCE IT WAS CLEAR THAT IT WAS OUR INTENTION THAT THIS WOULD BE A FAMILY VEHICLE AND WE WILL HAVE 2 SMALL CHILDREN. THE MANUFACTURER STATED THAT THEY COULD ORDER US A SEAT BELT EXTENSION BUT, TROOPER WHITE DOES NOT THINK THAT WILL SOLVE OUR PROBLEM. THAT SAID, OUR REAL PURPOSE FOR WRITING THIS TO YOU IS THAT WE WOULD LIKE TO KNOW IF THERE IS SOME WAY TO LET OTHER OWNERS OF THE 2000 PONTIAC MONTANA KNOW ABOUT THIS PROBLEM. WE DROVE AROUND FOR 2 WEEKS BEFORE WE REALIZED THERE WAS A MAJOR PROBLEM. WE FEEL IT IS QUITE POSSIBLE THAT THERE ARE PARENTS OUT THERE WITH THIS VAN, WITH CHILD SAFETY SEATS IN THEM, AND THEY DO NOT REALIZE THEY ARE NOT SAFELY INSTALLED. WE DO NOT WANT ANY CHILDREN TO BE INJURED OR WORSE BECAUSE OF THIS PROBLEM. WE FEEL THAT THE PONTIAC PEOPLE SHOULD REALIZE THAT PEOPLE BUY VANS AS FAMILY VEHICLES AND MOST OFTEN INSTALL CHILD RESTRAINTS IN THEM. WE THINK THAT THERE HAS TO BE A WAY TO RESTRUCTURE THE REAR SEAT BELT SYSTEM SO THAT CHILD SAFTY SEATS CAN BE USED. IT IS OUR SINCERE HOPE THAT YOU CAN GET THIS PROBLEM SOLVED.*
NHTSA ID
718447
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own