Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
51
Latest Nov 18, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 351 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
13
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
10
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1999 Chrysler 300M submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 51 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 51, in the owner's own words
I AM NOT SURE WHO MANUFACTURED THE AIRBAGS IN 1999 CHRYSLER 300S, BUT I AM WONDERING WHAT WOULD CAUSE AN AIRBAG TO HAVE A HOLE IN IT AND WHERE THE HOLE IS, IT WAS FRAYED, MY DAUGHTER WAS THE PASSENGER WHEN THEY WERE HIT ON THE FRONT PASSENGER QUARTER PANEL AND PASSENGER DOOR, THE AIRBAG DEPLOYED BUT HAD A BIG HOLE IN IT AND WAS FRAYED WHERE THE HOLE WAS, LIKE A FLAG THAT HAS BEEN BLOWING IN THE WIND FOR YEARS, I AM COMING UP ON STATUE OF LIMITATIONS SO YOUR IMMEDIATE RESPONSE WOULD BE SO APPRECIATED!!!! MY LAWYER DOES HAVE PICTURES OF THE AIRBAG WITH THE HOLE IN IT, AND SHOWING ALSO HOW IT WAS FRAYED. MY DAUGHTER SADLY LOST HER LIFE IN THIS ACCIDENT, SHE WAS WEARING HER SEATBELT. THIS ACCIDENT OCCURRED NOVEMBER 29TH 2014 ON HWY 23 NEAR WAITE PARK MN, CAR WAS IN MOTION, HER NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11047231
Incident
Nov 29, 2014
Mileage
2 mi
Airbags
Filed Nov 28, 2015
Crash reported1 injury reported
"TAKATA RECALL" ON NOV. 04,2015 A CAR PULLED OUT IN FRONT OF ME. I HAD THE RIGHT OF WAY AND WAS MOVING APPROX. 30-35MPH. I T-BONED THE OTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THERE WERE 2 OTHER PASSENGERS OTHER THAN MYSELF. THE DRIVER HAD HIT HIS LEG UNDER THE DASH. I WAS IN THE FRONT PASSENGERS SEAT AND BOTHE MY KNEES HIT THE LOWER PART OF THE DASH. MY SEAT BELT DID WORK ON IMPACT AND I WENT TO THE HOSPITAL BY AMBULANCE. MY DAUGHTER INLAW WAS IN THE BACK SEAT BEHIND THE DRIVERS SIDE AND SHE SUFFERED 2 BUMPS ON HER HEAD. AS FOR ME, I DIDNT HAVE ANY BROKEN BONES BUT I SUFERED SEVERE BRUISING. I WAS IN SHOCK AND MINUTES AFTER THE ACCIDENT I STARTED FEELING SHARP PAINS TO THE LEFT PART OF MY CHEST CONSTANTLY LIKE NEEDLES STABING OVER AND OVER. IT WAS DIFFICULT FOR ME TO BREATH. I COULDN'T GET A FULL BREATH. THE LAST FEW DAYS I'VE STARTED HAVING MUSCLE SPASMS IN MY LEFT SIDE OF MY NECK AND UPPER LEFT ARM/SHOULDER. OTHER PAIN I'VE BEEN HAVING I'VE EXPLAINED TO THE DOCTOR AND OTHERS AND THEY TELL ME THAT IT IS MY SIATIC (DON'T KNOW HOW TO SPELL IT) NERVE. IF I STAND WRONG OR REACH UP WITH MY ARMS THE PAIN GOES FROM MY LOWER BACK AND ALL THE WAY DOWN THE BACK OF MY LEGS. IT'S A DEEP ACHING PAIN THAT SEEMS TO BE AGGRIVATING. IT IS WORSE IN THE MORNIGS OR WHEN IT IT COLD. I HAVE TO TAKE MUSCLE RELAXERS, DONT KNOW IF THERE IS ANY PERMANENT DAMAGE. ONLY TIME WILL TELL. CAT SCAN AND X-RAYS CAME BACK OK. NO BROKEN BONES. I HAVE THE POLICE REPORT OF THE INCIDENT BUT AT THIS TIME I DO NOT HAVE THE RESOURCES TO SCAN AND DOWNLOAD. IF ITS NEEDED I CAN PROVIDE IT AT A LATER TIME. I HAVE AN ATTORNEY.
NHTSA ID
10807311
Incident
Nov 4, 2015
Mileage
208,000 mi
AirbagsElectricalEngine+1 more
Filed Mar 13, 2015
Crash reported
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA ID
10694129
Incident
Mar 13, 2015
Mileage
160,000 mi
Airbags
Filed Nov 18, 2014
Crash reported
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10658915
Incident
Nov 16, 2014
Mileage
170,000 mi
Airbags
Filed Aug 14, 2013
MY AIRBAGS EXPLODED ON MY CHRYSLER 300M 1999 JULY 8TH. THE CAR DOESN'T HAVE A RECALL ON THE AIRBAGS. CLEAN TITLE. I CAME HOME FROM WORK, PARKED MY CAR AND EVERYTHING WAS FINE. 3 HOURS LATER I HAD TO RUN TO THE STORE AND AS I WALKED TOWARDS MY CAR I NOTICED BOTH OF MY FRONT AIRBAGS OUT. I LOOKED AROUND MY CAR TO SEE IF THERE WAS ANY DAMAGE AND I COULDN'T FIND ANYTHING. I ASSUMED THAT THE EXPLOSION OF THE AIRBAGS COULD'VE BEEN DUE TO THE SEVERE WEATHER WE HAD IN OUR AREA, THERE WAS SOME FLOODING AND ALSO THE HOT/HUMID WEATHER. I DIDN'T MOVE MY CAR AFTER SEEING THE AIRBAGS OUT, THE CAR WAS LEFT AS IS. I CALLED MY INSURANCE COMPANY AND TOLD THEM WHAT HAPPENED AND THEY SENT ONE OF THEIR AGENTS TO TAKE A LOOK AND TAKE PICTURES AND CHECK THE CAR OUT HIMSELF. HE WAS SURPRISED TO HEAR THAT AIRBAGS EXPLODED WITHOUT THE CAR BEING IN AN ACCIDENT, BUT HE SAID THAT HE WOULD HAVE TO TALK WITH SOME OTHER PEOPLE AND SEE WHAT THEY HAVE TO SAY BECAUSE THEY'VE NEVER COME ACROSS A PROBLEM LIKE THIS. ABOUT A WEEK LATER HE SENT ANOTHER AGENT TO TAKE A LOOK AT THE CAR AND HE WAS SURPRISED AS WELL, HE TOOK A LOOK AT THE CAR, INSIDE AND OUT, COULDN'T FIND ANYTHING. THIS WAS BASICALLY AN INVESTIGATION AT THIS POINT. A WEEK LATER THE FIRST AGENT CALLS BACK TO NOTIFY ME THAT THEY ARE UNABLE TO PAY US FOR THIS DAMAGE AND THAT WE ARE ON OUR OWN BECAUSE THEY DON'T KNOW WHAT TO DO, THEY DIDN'T KNOW WHO TO PUT THE BLAME ON. I THEN DECIDED TO CALL CHRYSLER TELL THEM WHAT HAPPENED AND THEY SAID THEY DIDN'T KNOW WHAT TO DO EITHER AND ALSO TOLD ME THEY COULDN'T HELP BECAUSE IT'S A 99. IN ORDER TO REPLACE THE AIRBAGS I WOULD HAVE TO PAY 4K OUT OF POCKET. *TR
NHTSA ID
10535382
Incident
Jul 8, 2013
Mileage
128,000 mi
AirbagsDriver assistance
Filed Oct 6, 2011
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT WAS ATTEMPTING A TURN WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A RESIDENTIAL HOME. THE AIRBAGS DID NOT DEPLOY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CRASH. THE VEHICLE WAS DESTROYED. BOTH THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 55,000. UPDATED 05/10/12
NHTSA ID
10429002
Incident
Sep 9, 2011
Mileage
55,000 mi
AirbagsBody & structure
Filed Jun 22, 2008
CRACK DEVELOPING OVER THE PASSENGER AIR BAG THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE CARS AND CHRYSLER DOESN'T CARE. 99 CHRYSLER 300M. *TR
NHTSA ID
10231953
Incident
May 12, 2008
Airbags
Filed Feb 27, 2008
TL*THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT EXPERIENCED AIR BAG FAILURE IN THE DASHBOARD. THE DEALER STATED THAT NO REPAIR WOULD BE PERFORMED BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 56,000. UPDATED 03/18/08. *LJ UPDATED 03/18/08 *TR
NHTSA ID
10219303
Incident
Apr 14, 2005
Mileage
40,000 mi
AirbagsBody & structure
Filed Jan 7, 2008
THE DASHBOARD CRACKS ALONG THE SRS AIRBAG ENCLOSURE. THIS CRACK CAN NOT BE REPAIRED WITHOUT JEOPARDIZING THE INTEGRITY OF THE AIRBAG. *TR
NHTSA ID
10214067
Incident
Jul 28, 2007
Mileage
150,000 mi
Airbags
Filed Mar 17, 2006
I OWN A '99 CHRYSLER 300M. THE DASH HAS DEVELOP A 10" VERTICAL CRACK ON THE DASH ABOVE THE AIR-BAG. I SPOKE WITH SEVERAL OTHER OWNERS OF SIMILAR 300M'S, ALL HAVE EXPERIENCED THIS PROBLEM. I FEEL THESIS A FLAW IN MANUFACTURING AND A MAJOR SAFETY ISSUE THAT NEEDS TO BE CORRECTED. *JB
NHTSA ID
10153062
Incident
Sep 1, 2005
Mileage
85,000 mi
AirbagsSeat belts
Filed Dec 30, 2005
Crash reported2 injuries reported
DT: THE CONTACT WAS INVOLVED IN A CRASH. THE CONTACT'S VEHICLE WAS STRUCK BY AN EIGHTEEN WHEELER ON THE DRIVER'S SIDE FRONT AND QUARTER PANEL. THE VEHICLE WENT AIRBORNE AND LANDED ON ALL FOUR WHEELS. HOWEVER, THE FRONT AIRBAGS NEVER DEPLOYED. THE OCCUPANTS IN THE VEHICLE WERE WEARING SEAT BELTS. UPON INITIAL IMPACT THE PASSENGER SEAT BELT UNBUCKLED, SHE WAS THROWN AROUND THE VEHICLE AND LANDED ON TOP OF THE DRIVER. THE DRIVER AND PASSENGER SUSTAINED INJURIES TO THE BACK AND NECK AREAS. THE POLICE FILED A REPORT AT THE SCENE. THE VEHICLE WAS REPAIRED. *AK UPDATED 02/13/06. *JB
NHTSA ID
10146570
Incident
Jun 6, 2005
Mileage
81,000 mi
Airbags
Filed May 17, 2005
SIX TO SEVEN INCH CRACK APPEARED IN DASHPAD ON LEFT SIDE OF PASSENGER AIRBAG. APPEARS THAT AIRBAG COULD DEPLOY OR PERHAPS MALFUNCTION IN THE EVENT OF A FRONTAL CRASH.
NHTSA ID
10121178
Incident
Apr 11, 2005
Mileage
39,000 mi
Airbags
Filed Mar 18, 2005
LAST SPRING WHEN I PULLED MY CAR OUT OF MY HEATED GARAGE THAT IT WAS STORED IN ALL WINTER I NOTICED ABOUT A 3" CRACK ON THE LEFT SIDE OF THE PASSENGER SIDE AIRBAG. SINCE THEN, THAT CRACK HAS GROWN TO OVER 7" LONG AND ANOTHER ONE APPEARED THIS WINTER ON THE RIGHT SIDE OF THE AIRBAG THAT IS ABOUT 3" LONG. I AM AFRAID THAT THE AIRBAG WILL DEPLOY WITHOUT PROVACATION. I ALSO FOUND THAT THIS MAY BE A COMMON PROBLEM ON THIS WEBSITE: HTTP://WWW.CHELSTYLE.COM/CHELSTYLE_JEEP_COMPLAINTS_CHRYSLER_COMPLAINTS_300M_DASHBOARD_COMPLAINTS_BEFORE_YOU_BUY_A_CHRYSLER_JEEP.HTM I WENT TO THE DEALER AND HE SAID THERE IS NOTHING THE DEALERSHIP CAN DO ABOUT IT AND HE HAS SEEN OTHERS WITH THE SAME PROBLEM.*AK
NHTSA ID
10114306
Incident
Mar 1, 2004
Mileage
46,000 mi
Airbags
Filed Feb 16, 2005
DASHBOARD HAS CRACKED OPEN AROUND THE OUTLINE OF THE PASSENGER SIDE AIRBAG. SEPARATE CRACKS OF 3,4, AND 6" LENGTHS. CRACKS BEGAN APPEARING RIGHT AFTER EXPIRATION OF WARRANTY. ACCORDING TO MANUFACTURER, ONLY FIX IS TO REPLACE WHOLE DASH AND THEY WILL NOT COVER IT. AFRAID OF AIRBAG DEPLOYMENT IMPLICATIONS.*AK
NHTSA ID
10110642
Incident
Sep 26, 2001
Airbags
Filed Feb 1, 2005
NOTICED FOOT LONG CRACK ABOVE PASSENGER SIDE AIR BAG SHORLTY AFTER BUYING VEHICLE. 1999 CHRYSLER 300M. MORE INFORMATION CAN BE FOUND AT: HTTP://P209.EZBOARD.COM/F300MENTHUSIASTSCLUBFRM8.SHOWMESSAGE?TOPICID=647.TOPIC.*AK
NHTSA ID
10108355
Incident
Dec 30, 2003
Mileage
85,000 mi
Airbags
Filed Dec 23, 2004
TOOK CAR IN FOR RECALL ON THE STICK REPLACEMENT. DEALERSHIP ALSO REPLACE SPEAKERS IN FRONT DASHBOARD. DASH SINCE THEN IS CRACKED ALONE THE PASSENGERS SIDE AIR BAG. THIS IS A VERY DANGEROUS AND SERIOUS CRACK THAT CAN LEAD TO AN UNEXPECTED AIR BAG DEPLOYMENT, WE HAVE RECORDS TO PROVE THAT THE DEALERSHIP CRACK THE DASH WHEN (THEY) DEALERSHIP REMOVE THE FRONT SPEAKERS FOR REPLACMENT AS WELL AS THE RECALL ON THE STICK SHIFT RECALL. *AK
NHTSA ID
10104376
Incident
Jun 16, 2004
Airbags
Filed Nov 24, 2004
Crash reported
I WAS RECENTLY IN AN AUTO ACCIDENT AND HIT A DRIVER WHO HAD TURNED IN FRONT OF ME WHEN I HAD THE RIGHT OF WAY. I WAS TRAVELING 55 MPH WHEN MY 1999 CHRYSLER 300M SMASHED INTO THE MAN WHO TUNED IN FRONT OF ME . TO MAKE A LONG STORY SHORT, BOTH OF MY FRONT AIR BAGS DID NOT GO OFF DURING THE CRASH. WHO CAN I CONTACT OR WHAT CAN I DO ABOUT THIS. *NM
NHTSA ID
10100511
Incident
Nov 23, 2004
Airbags
Filed Oct 2, 2004
I HAVE A CRACK IN MY DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG. THE CRACK IS APPROX. 10" LONG. I HAVE LEARNED FROM OTHER OWNERS THAT THE CRACK IS A DEFECT IN THE DASHSKIN MATERIAL OF MY 1999 CHRYSLER 300M. I AM CONCERNED THAT THE CRACK MAY ALLOW THE AIRBAG TO DEPLOY TOO STRONGLY OR THAT THE REPAIR OF THE DASHSKIN MY RESTRICT THE PROPER OPERATION OF MY PASSENGER AIRBAG. THE CRACK IS ALSO UNSIGHTLY.
NHTSA ID
10093498
Incident
Jun 1, 2003
Mileage
56,512 mi
Airbags
Filed Sep 11, 2004
A LITTLE UNDER 50,000 MILES WHEN I GOT THE VEHICLE. ABOUT A MONTH LATER TWO VERTICAL CRACKS APPEARED ALONG THE SEAMS OF WHERE THE AIRBAG DEPLOYS.*AK A FRIEND INFORMED ME THAT THEY KNEW SOMEONE WHO HAD CRACKS IN THEIR DASH TOO...IN THE SAME LOCATION! I THOUGHT THAT THIS WAS UNUSAL. I DID A LITTLE RESEARCH AND FOUND OUT THAT THIS WASN'T AN ISOLATED INCIDENT. SEVERAL OTHER 300M OWNERS EXPERIENCE THE SAME PROBLEM. THERE IS INDEED A PROBLEM WITH THE MATERIALS USED. I CALLED REPAIR SHOPS AND THEY SAID THEY WOULD NOT TOUCH IT (DUE TO THE PROXIMITY OF THE AIR BAG/ LEGAL ISSUES) I'M AFRAID THAT IN THE EVENT OF AN ACCIDENT THE AIR BAG WILL NOT DEPLOY PROPERLY AND WILL CAUSE BODILY INJURY TO A PASSENGER IF THIS ISSUE IS NOT RESOLVED .
NHTSA ID
10090842
Incident
Nov 20, 2002
Airbags
Filed Sep 1, 2004
WHILE VEHICLE WAS PARKED DUAL AIRBAGS DEPLOYED INADVERTENTLY. NO INJURIES REPORTED. *AK
NHTSA ID
10090181
Incident
Jun 12, 2004
Mileage
84,600 mi
Airbags
Filed Aug 25, 2004
CRACKS APPEARED ON THE FRONT PASSENGER'S SIDE AIR BAG COMPARTMENT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ID
10089719
Incident
Jul 18, 2004
Mileage
54,000 mi
Airbags
Filed Jul 16, 2004
I HAVE A CHRYSLER 300M- 1999 MODEL. FOR NO REASON, THE DASH NOW HAS A 6 INCH SPLIT OVER THE PASSENGER AIRBAG. I TALKED WITH THE DEALER, AND THEY SAID NOTHING HAS CAUSED IT, AND CHRYSLER REFUSES TO FIX THE DEFECT. I THINK THIS IS A SAFETY ISSUE, AND I BELIEVE CHRYSLER SHOULD STAND BEHIND THEIR PRODUCT AND FIX THEIR PROBLEM. *AK
NHTSA ID
10081194
Incident
Jun 20, 2004
Airbags
Filed Jun 25, 2004
2 INCH VERTICAL CRACK IN DASHBOARD OVER THE PASSENGER AIRBAG. *AK
NHTSA ID
10078785
Incident
Jun 10, 2004
Mileage
68,000 mi
Airbags
Filed May 12, 2004
MY DASH HAS CRACKED ON THE PASSENGER SIDE OF MY VEICLE, OVER THE AIRBAG. I AM CONCERNED ABOUT SAFETY ISSUES SINCE IT IS OVER MY AIRBAG. THERE WAS NOT IMPACT TO THE DASH. IT WAS NOT THERE WENT I PARKED THE VEHICLE ON MONDY NIGHT AND ON TUESDAY AFTERNOON I NOTICED IT.
NHTSA ID
10072492
Incident
May 11, 2004
Mileage
152,000 mi
AirbagsBody & structure
Filed Apr 19, 2004
SPLIT IN DASHBOARD WHERE PASSENGER AIRBAG IS. SAFETY CONCERN.*AK
NHTSA ID
10066438
Incident
Apr 2, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own