Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Sep 28, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 351 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 Chrysler 300M submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
Interior & seats
Filed Sep 28, 2015
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING 10 MPH, THE DRIVER SEAT RECLINED AND THE SEAT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA ID
10778247
Incident
Sep 28, 2015
Mileage
180,000 mi
Interior & seats
Filed Feb 4, 2015
MY 1999 300 M HAS THE FOLLOWING ISSUE: ******* RECALL ID # 57541 - SEATS:FRONT ASSEMBLY:RECLINERPLUSHIDE DETAILS RECALL DATE: FEB 05, 2003 MODEL AFFECTED: 1999 CHRYSLER 300M SUMMARY: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY. CONSEQUENCES: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 1066000 ******* MY COMPLAINT IS WITH CHRYSLER. THE DEALER (JACK KEY IN LAS CRUCES) SAYS THE CAR WAS FIXED IN 2005 (I KNOW IT WAS NOT BECAUSE I HAVE OWNED THE CAR SINCE I DROVE IT OFF OF THE SHOW ROOM FLOOR). DEALER SAY NOT COVERED BY RECALL. CALLED ABOVE 800 # AND CHRYSLER SAYS SAME. DEALER SAYS I HAVE TO PAY FOR FIX. IT'S NOT THE MONEY THAT BOTHERS ME. IT'S THE FACT THAT I HAVE THE EXACT PROBLEM THAT A RECALL STATES AND THE COMPANY IS NOT GOING TO FIX IT FOR FREE. CHRYSLER SAYS THEY FIXED IT BUT YET THE EXACT PROBLEM STILL EXISTS, THAT'S NOT A FIX. REPLACING A FAULTY/GOING TO BREAK/RECALLED PRODUCT/... WITH THE EXACT SAME PART IS NOT A FIX IN MY BOOK. WHEN YOU RECALL SOMETHING, YOU FIX IT WITH SOMETHING THAT WON'T GET RECALLED AGAIN. CHRYSLER, IT'S THE LITTLE THINGS LIKE THIS THAT COST YOU CUSTOMERS. THANK YOU, *TR
NHTSA ID
10681180
Incident
Jan 31, 2015
Mileage
140,000 mi
ElectricalInterior & seats
Filed Sep 29, 2005
DT: THERE IS AN ELECTRICAL SHORT THROUGHOUT THE VEHICLE. THE PROBLEM FIRST STARTEDON MAY 1, 2005. THE FIRST THING TO GO WRONG WAS ONE OF THE SPEAKERS, WHICK MADE A STATIC SOUND WHEN IT WAS TURNED OFF. THEN, THE LIGHTS ON THE DASHBOARD STARTED FLASHING ON AND OFF. NEXT ALL THE ELECTRICAL UNITS FLASHED. THE PROBLEM WAS CONSTANT AND ONGOING. IT OCCURRED EVEN WHEN THE ENGINE IWASTURNED OFF. THIS HAS CAUSED THE CONSUMER TO HAVE THE BATTERY REPLACED TWICE. *AK
NHTSA ID
10138174
Incident
May 1, 2005
Mileage
160,000 mi
Interior & seats
Filed Mar 13, 2005
Crash reported1 injury reported
CRASH IN CHRYSLER 300M. I HAD ADJUSTED MY SEAT WHEN I GOT IN MY CAR. AS I WAS DRIVING, THE SEAT DETACHED FROM TRACK AND PULLED AWAY, SUBSEQUENTLY I REAR ENDED ANOTHER CAR. I MADE THE COMPLAINT TO CHRYSLER WHO MADE A RECALL ON THE SEAT BOLT BUT I WAS NOT NOTIFIED OF THE RECALL. I HAVE HAD THE SAME/FORWARDED ADDRESS.*AK
NHTSA ID
10114015
Incident
Sep 9, 2004
Mileage
67,000 mi
Interior & seats
Filed Jul 12, 2004
WHILE DRIVING DRIVER SIDE SEAT BACK DECLINED BACKWARDS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED TO THE SIDE OF THE ROAD. VEHICLE WAS TAKEN TO A MECHANIC, WHO PROVIDED A TEMPORARY SOLUTION BY TIGHTENING A BOLT. THE MECHANIC INDICATED THAT THE FAILURE WILL RECUR IF THE SEAT MOTOR ISN'T REPLACED.*AK
NHTSA ID
10081662
Incident
Jul 7, 2004
Mileage
156,000 mi
Interior & seats
Filed May 17, 2004
WHILE DRIVING FRONT PASSENGER SEAT RECLINED BACK. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ID
10073706
Incident
Apr 14, 2004
Mileage
13,000 mi
Interior & seats
Filed Nov 13, 2003
DRIVER'S SIDE SEAT KEEPS SLIDING, PINNING THE DRIVER BETWEEN THE STEERING WHEEL AND THE SEAT. DEALER WAS CONTACTED.*AK
NHTSA ID
10047933
Mileage
24,000 mi
AirbagsInterior & seats
Filed Aug 14, 2003
THE DASHBOARD ON MY 1999 CHRYSLER 300M HAS SPLIT ON THE RIGHT SIDE JUST TO THE LEFT OF THE AIR BAG. MY CAR HAS 36,00 MILES AND HAS BEEN IN A GARAGE MOST OF THE TIME. I AM CONCERNED THE AIR BAG WILL NOT WORK PROPERLY. CHRYSLER IS NOT WILLING TO REPAIR THE DASHBOARD BECAUSE THE YEAR WARRANTY IS OUT. THE DASH SHOULD CERTAINLY OUTLAST THE FIRST SET OF TIRES AND THE ORIGINAL BATTERY. I ALSO KNOW OF SEVERAL OTHER 300M'S WITH SPLITS IN THE SAME SPOT. IS THIS A SAFETY ISSUE WITH RIGHT SIDE AIRBAG?*AK
NHTSA ID
10032860
Incident
Feb 1, 2001
Mileage
34,000 mi
Interior & seats
Filed Aug 7, 2003
I OWN A 1999 CHRYSLER 300M.PURCHASED IN JANUARY OF 2001. WHEN I PURCHASED THE CAR, IT HAD ALREADY BEEN REPAIRED ON THE LEFT SIDE OF THE PASSENGER AIR BAG.WHEN I ASKED THE SALESMAN ABOUT IT, HE SAID THAT THEY HAD REPAIRED SOMETHING ELECTRICAL UNDER THE DASH AND PROBABLY HAD TO GO INTO THE SYSTEM AT THAT POINT. AFTER APPROXIMATELY 6 MOS. THE DASH START TO SPLIT IN A VERTICLE LINE ALONG THE RIGHT SIDE OF THE PASSENGER AIRBAG. THE SERVICE MANAGER AT THE DEALER SAID THAT HE COULD NOT REPLACE THE DASH UNDER WARRANTY BECAUSE IT WAS NOT COVERED AND WAS ONLY COSMETIC. I TRIED TO CONVINCE THE MANAGER THAT IT WAS ACTUALLY A MANUFACTURES DEFECT. BUT INSTEAD OF CHRYSLER BACKING THEIR PRODUCT AND FOCUSING ON CUSTOMER SATISFACTION, REPLACING THE DASH, THEY REPAIRED IT ONE MORE TIME, AND THEY GAVE ME A CHEAP DASH BOARD COVER TO "HIDE" THE DEFECT - WHICH SLIDES ALL OVER THE PLACE EVERY TIME I TURN THE CAR. I DO NOT WISH TO USE THE STICKY TAPE TO HOLD IT IN PLACE AS I FEAR IT WILL LEAVE GUMMY SUBSTANCE MELTED INTO THE DASH CAUSING MORE DEPRECIATION OF THE CAR. ONE OF THE SERVICE PEOPLE TOLD ME THAT THE SPLIT IS OCCURRING IN THE SEAM OF THE DASH WHERE THE PASSENGER'S SIDE AIRBAG WOULD DEPLOY AND THAT IT IS COMMON! OBVIOUSLY THERE IS A DEFECT IN THE DASH. I THEN CONTACTED CHRYSLER'S CUSTOMER SERVICE DEPARTMENT IN MICHIGAN, AGAIN NOTHING BUT A LOT OF EXCUSES AND NO ONE WILLING TO REALLY LISTEN TO MY COMPLAINT. I AM NOT TRYING TO ASK FOR SOMETHING UNREASONABLE, I AM ONLY ASKING CHRYSLER TO FIX SOMETHING THAT THEY SHOULD HAVE FIXED WHILE THE VEHICLE WAS UNDER WARRANTY. THE DEFECT IN THE DASH IS AFFECTING THE RESALE VALUE OF MY CAR AND I THINK THERE IS A POTENTIAL SAFETY HAZARD NOW WITH THE PASSENGER'S SIDE AIR BAG. *PH
NHTSA ID
10031037
Incident
Jul 6, 2002
Mileage
32,000 mi
Interior & seats
Filed May 28, 2003
AFTER THE RECALL FOR THE SEAT BACK RECLINING BOLT 03 V 035 000 WAS PERFORMED, DEFECT OCCURRED. *TT
NHTSA ID
10021689
Incident
Mar 27, 2003
Interior & seats
Filed Mar 13, 2003
THE RECLINER BROKE, WHICH CAUSED THE BACK SEAT TO COLLAPSE. *JB
NHTSA ID
10011564
Incident
Mar 12, 2003
Mileage
49,000 mi
Interior & seatsExterior lighting
Filed Feb 6, 2003
DASH LIGHTS BLINK ON/OFF WHEN HEAD LIGHT SWITCH IS IN THE AUTOMATIC POSITION. THE AUTOMATIC HEAD LIGHT SWITCH IS NO LONGER RELIABLE. LIGHTS NEED TO TURNED ON/OFF MANUALLY. AT THE DEALERSHIP I WAS TOLD THIS WAS A COMMON PROBLEM WITH THE 300M, THIS FAULTY SWITCH IS NOT COVERED UNDER WARRENTY. ONE YEAR LATER, INTERIOR DASH LIGHTS NOW BLINK ON/OFF CAUSING DISTRACTION. DRIVERS SEAT POSITION BUTTON IS NOW STARTING TO MOVE UP AND BACK DURING INCORRECT TIMES. AT TIMES SEAT POWER DOESN'T WORK AT ALL. TOTALLY ELECTRICAL???
NHTSA ID
10005384
Incident
Jun 1, 2001
Interior & seatsTransmission
Filed Dec 6, 2002
THIS VEHICLE SEEMS TO GENERATE A HIGH LEVEL OF STATIC ELECTRICITY, OR IT'S VERY SENSITIVE TO IT. I RECEIVE ELECTRICAL SHOCKS WHEN STARTING THE CAR. IT DOESN'T MATTER WHAT CLOTHING I WEAR. DT
NHTSA ID
770537
Interior & seats
Filed Nov 12, 2002
THE FRONT POWER SEAT ADJUSTER AND SEAT TRACKS MOVED FORWARDS AND BACKWARDS WHEN MAKING STOPS. THE DEALER REPLACED THE SEAT ADJUSTER DRIVE BLOCK SCREWS IN THE LEFT AND RIGHT SEAT TRACK ASSEMBLY (TSB# 23-19-01) BUT THE DRIVER'S SIDE STILL MOVED. *MR *NLM
NHTSA ID
8022578
Incident
Nov 1, 2002
Mileage
54,629 mi
Interior & seats
Filed Aug 20, 2002
2 injuries reported
DRIVER'S SEAT COLLAPSED WHILE DRIVING 50 MPH. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER AND CHILD WERE INJURED.*JB
NHTSA ID
8016692
Incident
Aug 16, 2002
Interior & seats
Filed Sep 27, 2001
LACK OF POSITIVE REAR SEAT BACK LATCH CAN CAUSE INJURY TO REAR PASSENGERS. *AK
NHTSA ID
752652
Interior & seats
Filed Jul 19, 2001
DASH IS SPLITING AROUND AIRBAG I THINK THIS SHOULD BE RECALL CHRYSLER WILL NOT REPLACE MY DASH BECAUSE THE WARRANTY IS OVER I THINK THIS IS A REAL SAFETY PROBLEM IF THE BAG POPS OUT ANYTIME IT GET READY. *AK
NHTSA ID
748745
Interior & seats
Filed May 25, 2000
OVERHEAD LIGHTS AND ON THE DOORS FLICKER INTERMITTENTLY. *AK
NHTSA ID
862534
Incident
Sep 1, 1999
Interior & seats
Filed Sep 16, 1998
MADE A MODERATELY HARD STOP AT A STOP LIGHT AND THE BOWLING BALL WHICH WAS IN THE TRUNK, KNOCKED THE REAR SEAT BACK FLAT AND WENT FLYING FORWARD HITTING THE DRIVERS BACK SEAT.
NHTSA ID
540085
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own