1999 Chrysler Town And Country

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).

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Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed rusting in the strut towers. This problem started happening approximately when it was just 10 years old or less and got worse and worse over the years. I have not driven it for many years because it seems very unsafe.

NHTSA ID

11592632

Incident

Jun 1, 2018

THE HEATED SEAT ON THE DRIVER SIDE WAS HEATING UP SO HOT THAT IT WOULD BURN YOUR BOTTOM. NOW IT HAS SEIZES TO WORK EVEN WITH REPAIRS.

NHTSA ID

11277691

Incident

Nov 2, 2019

Mileage

205,000 mi

AIR BAG LIGHT CONSTANTLY ON, NO HORN NO CRUISE CONTROL NO RADIO CONTROL. WENT TO DEALER FOR RECALL ON AIRBAG STEERING WHEEL CLOCK SPRING AND WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTIC AND ALSO PAY FOR PART " IN CASE IT WAS NOT COVERED. THIS IS NOT HOW A SAFETY RECALL SHOULD BE PERFORMED TO MY UNDERSTANDING

NHTSA ID

11256627

Incident

Sep 16, 2019

Mileage

135,025 mi

THERE IS AN KNOWN ISSUE WITH TOWN&COUNTRY VAN B/T CERTAIN YEARS. I HAVE A 1999. WHEN WATER SPLASHES FROM THE ROAD OR RUNS OFF THE VEHICLE, THE WATER LANDS ON THE SERPENTINE BELT, AND CAUSES THE BELT TO SLIDE OFF. WHEN THE BELT SLIDES OFF, THE POWER STEERING FAILS TO SUCH A DEGREE THAT IT MAKES THE VEHICLE DIFFICULT TO MAINTAIN CONTROL. THERE IS A PATCH THAT CHRYSLER ISSUED, BUT NOT DID NOT DEEM IT A RECALL. I BELIEVE THIS ISSUE IS BAD ENOUGH THAT IT COULD CAUSE SIGNIFICANT PROBLEMS. I'VE HAD THIS HAPPEN SEVERAL TIMES. NOT DRIVING THROUGH PUDDLES, BUT JUST HAVING A WET ROAD CAN CAUSE (AND HAS CAUSED) AN ISSUE. THE FIX IS 400+$, WHICH IS RIDICULOUS CONSIDERING THAT THIS IS A KNOWN ISSUE THAT CHRYSLER CREATED A FIX FOR, BUT WON'T RECALL. I'VE REPLACED EVERY BELT, TENSIONER, PULLEY ETC, AND THE MECHANIC FRANKLY SAID ITS A KNOWN PROBLEM WITH CERTAIN YEARS OF TOWN & COUNTY.

NHTSA ID

11232781

Incident

Jul 6, 2019

Mileage

140,000 mi

MY PROBLEM IS IN THE IGNITION SWITCH, WHICH IS AFFECTING THE AIR CONDITIONER AND BLINKERS , AT THE SAME TIME , I TESTED THE VAN WHILE IT WAS RUNNING I MOVED THE IGNITION KEY AND THE AIR CONDITIONING AND BLINKERS WOULD WORK. STARTED WELL VAN WAS STATIONARY IN MY DRIVEWAY 10/1/2016.

NHTSA ID

10911026

Incident

Oct 1, 2016

FUEL INJECTOR RAIL FAILURE. WOULD LIKE TO KNOW IF THERE WAS A RECALL ON THIS AND IF THE REPAIR IS COVERED UNDER A RECALL. GAS IS LEAKING FROM THE FUEL INJECTOR RAIL, AND VAN WAS CHUGGING. THANK YOU IN ADVANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10906069

Incident

Sep 7, 2016

Mileage

184,928 mi

WHEN I WENT TO VISIT MY WIFE AT THE NURSING HOME WHERE SHE IS, AFTER I GOT IN MY VAN TO GO HOME I ONLY MADE IT A COUPLE MILES THE GAUGES WENT GOOFY THEN THE MOTOR QUIT, I HAD NO CLUE A RELATIVE OWNS A WRECKER SERVICE SO HE CAME AND TOWED ME HOME. THE NEXT DAY I TRIED TO START IT BUT NO LUCK, WHEN I FIRST GOT THE VAN IT DID SOMETHING JUST LIKE THIS SO I FIGURED IT COULD BE THE BRAIN SO I GOT ONE AND PUT IT IN, NOTHING SO WHILE TURNING THE ENGINE OVER I DIDN'T HEAR THE FUEL PUMP SO I BOUGHT A REPLACEMENT. AFTER GOING THROUGH ALL OF THAT IT STILL WOULD TURN BUT NOT START A MECHANIC CAME OUT TO LOOK AT IT AND SEE IF HE COULD FIGURE OUT WHY IT DIDN'T START AFTER LOOKING AT IT HE SAID THAT IT WAS PROBABLY THE FUEL SHUT OFF RELAY, THAT'S WHERE IT IS,I NEED TO FIND WHERE THE CUTOFF RELAY IS LOCATED SO I CAN RESET IT.

NHTSA ID

10897839

Incident

Jul 12, 2016

WANTED TO TRADE VAN IN AND THEY TOLD ME DO TO SAFETY FACTORS COULD NOT TAKE IN ON A TRADE. SAID THAT THE RUST ON VAN UNDER CARRIAGE WAS SO BAD THAT MOTOR COULD FALL OUT AND IT WAS NOT WORTH TAKING IN ON A TRADE DO TO THIS PROBLEM

NHTSA ID

10891744

Incident

Jul 20, 2016

Mileage

270,000 mi

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.