RoadVitals

1991 Chrysler Town And Country

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jun 15, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
10
Latest Sep 2, 1999
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 25 NHTSA owner-reported complaints for the 1991 Chrysler Town And Country, most frequently naming the brakes, engine and interior & seats categories. 10 safety recalls have been issued covering this model year; 11 NHTSA investigations name it; and 48 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1033.3%
  • Engine310.0%
  • Interior & seats310.0%
  • Seat belts310.0%
  • Transmission26.7%
  • Body & structure26.7%
  • Tires & wheels26.7%
  • Powertrain (other)13.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

10 campaigns cover this model year

View all 10

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
99V213000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Sep 2, 1999
1,318,189 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
The risk: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
The remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
DAIMLERCHRYSLER CORPORATIONView on NHTSA.gov
99V189000

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Jul 16, 1999
828,559 units potentially affected
The defect: VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
The risk: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
DAIMLERCHRYSLER CORPORATIONManufacturer number 836View on NHTSA.gov
97V148000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Sep 9, 1997
1,100,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER MINI-VANS. COVERS ON THE SOLID STALK MOUNTED SEAT BELT BUCKLES CAN BECOME DISLODGED CAUSING THE RELEASE BUTTON TO STICK INSIDE THE COVER. THE BUCKLE WOULD THEN BE ONLY PARTIALLY LATCHED.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
The remedy: DEALERS WILL INSTALL A COVER RETAINING CLIP TO THE STALK MOUNTED BUCKLE COVER TO PREVENT DISLOCATION OF THE BUCKLE COVER.
CHRYSLER CORPORATIONView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA97005ClosedEngineering Analysis

SAFETY BELT ANCHORAGE FAILURES

Opened Apr 10, 1997
Closed Dec 23, 1997

There is no summary currently available

SEAT BELTS:FRONT:ANCHORAGELed to recall 97V149000
EA96027ClosedEngineering Analysis

ALLEGED REAR LIFTGATE SUPPORT FAILURE

Opened Oct 31, 1996
Closed May 16, 1997

THE RETAINER BOLT OF THE REAR LIFTGATE SUPPORT CYLINDERS MAY SHEAR RESULTING IN SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

STRUCTURELed to recall 97V079000
PE96035ClosedPreliminary Evaluation

ALLEGED REAR LIFTGATE SUPPORT FAILURE

Opened May 6, 1996
Closed Oct 31, 1996

THE RETAINER BOLT OF THE REAR LIFT GATE SUPPORT CYLINDERS MAY SHEER RESULTING IN THE SUDDEN COLLAPSE OF THE REAR HATCH DOOR.

STRUCTURELed to recall 97V079000
PE96008ClosedPreliminary Evaluation

SAFETY BLT LATCH OPERATION

Opened Jan 25, 1996
Closed Jun 28, 1996

There is no summary currently available

SEAT BELTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 25
Brakes
Filed Jun 15, 2011

TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE ABS FUNCTION WAS CONSTANTLY ON WHICH MADE THE VEHICLE DIFFICULT TO DRIVE. THE DEALER STATED THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) AND WOULD HAVE TO BE DIAGNOSED FOR THE FAILURE. THE CONTACT STATED PRIOR TO THE RECALL REPAIRS SHE HAD NOT EXPERIENCED A FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA ID
10407002
Incident
Jun 10, 1997
Mileage
72,000 mi
Airbags
Filed Sep 15, 2008

TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, A POP SOUND WAS SUDDENLY HEARD AND THE AIR BAG DEPLOYED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE SEAT BELT SHORTED OUT. THE DEALER HAD AN ENGINEER INSPECT THE VEHICLE AND TAKE PICTURES. THE FAILURE AND CURRENT MILEAGES WERE 99,000.

NHTSA ID
10242328
Incident
Sep 7, 2008
Mileage
99,000 mi
BrakesElectrical
Filed Feb 26, 2008

TL*THE CONTACT OWNS A 1991 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE ABS FAILED TO OPERATE AND THE VEHICLE TOOK 20-30 ADDITIONAL FEET TO STOP. THE ABS LIGHT ILLUMINATED INTERMITTENTLY. WHILE AT THE DEALER ON FEBRUARY 15, 2008, THEY STATED THAT THERE WAS FAILURE WITH THE WIRING AND THE VEHICLE NEEDED A CYLINDER MODULE AND ELECTRICAL WORK. THE REPAIR WOULD COST APPROXIMATELY $200. THE CONTACT HAD THE VEHICLE REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT NOTHING FURTHER COULD BE DONE. THE FAILURE MILEAGE WAS 104,000 AND CURRENT MILEAGE WAS 118,000.

NHTSA ID
10219198
Incident
Mar 20, 2007
Mileage
104,000 mi
Brakes
Filed Nov 29, 2005

DT:THE CONTACT RECEIVED NHTSA RECALL, CAMPAIGN 96V099000 CONCERNING ABS BRAKES. WHILE PULLING OUT OF A PARKING SPACE THE ABS ACTIVATED. THE VEHICLE WAS STOPPED WITHOUT INCIDENT. THE VEHICLE WAS REPAIRED UNDER THIS RECALL. HOWEVER, THE BRAKES FAILED TWICE WITHIN A WEEK. THE VEHICLE WAS REPAIRED AGAIN, AND THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE. *AK

NHTSA ID
10143945
Incident
Oct 25, 2005
Mileage
130,000 mi
Brakes
Filed Dec 23, 2004

NHTSA RECALL 92V030000 CONCERNING BRAKE PUMP FAILURE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT VEHICLE WAS RECALLED, AND TO PROCEED TO THE DEALER FOR REPAIRS. CONSUMER HAD THE REPAIRS DONE, AND EXPERIENCED BRAKE FAILURE FOUR TIMES SINCE THE PUMP WAS REPLACED. ON EACH OCCASION THE PUMP WAS REPLACED WITH A DEFECTIVE PUMP. *AK

NHTSA ID
10105292
Incident
Aug 10, 2004
Mileage
120,000 mi
Brakes
Filed Apr 12, 2004

WHEN THE BRAKES ARE APPLIED THERE IS A DELAY BEFORE THE VEHICLE WILL STOP. *AK

NHTSA ID
10066930
Incident
Apr 12, 2004
Brakes
Filed Sep 25, 2003

THE BRAKE PEDAL BECAME HARD WHEN THE DRIVER MADE A SUDDEN STOP WHICH RESULTED IN EXTENDED STOPPING DISTANCES. THE DEALERSHIP REPAIRED THE VEHICLE BUT THE PROBLEM STILL EXIST. *NLM

NHTSA ID
10040660
Incident
Sep 16, 2003
Mileage
125,000 mi
Brakes
Filed Jun 16, 2003

LOSS OF BRAKES --CAR IS EQUIPPED WITH ANTILOCK BRAKES --THIRD SEPARATE INCIDENT. *NLM

NHTSA ID
10023158
Incident
Jun 13, 2003
Mileage
144,819 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23027

ELECTRICAL SYSTEM:WIRING

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.

23104

EQUIPMENT; EXTERIOR LIGHTING

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

23137

EQUIPMENT

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

20244

EQUIPMENT

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.

Volume 2, Issue

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

22867

ELECTRICAL SYSTEM

Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Town And Country by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019000—
2018010—
2017010—
20165215256.5
20153824156.6
20146364361.4
20136804257.2
20126345258.2
20117733254.6
20101,5565256.2
20097076255.2
20081,9397255.7
20072192153.3
20064314460.4
20058577761.8
20041676155.3
20032456361.5
20024048661.8
20014627359.0
20003067463.7
19993629865.3
199829610663.8
19973889664.3
1996938121463.3
1995584560.6
19941546663.5
1993214101262.5
1992135101361.7
1991Viewing25101159.8
1990134145.9
1989121—
1988021—
1987021—
1986331—
1985021—
1984121—
1983200—
1982010—
1975020—
1974010—
1967110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.