RoadVitals

1990 Chrysler Town And Country

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Aug 20, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 14, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 13 NHTSA owner-reported complaints for the 1990 Chrysler Town And Country, most frequently naming the transmission, fuel system and body & structure categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Transmission526.3%
  • Fuel system315.8%
  • Body & structure315.8%
  • Electrical210.5%
  • Brakes210.5%
  • Visibility15.3%
  • Driver assistance15.3%
  • Engine15.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION

Apr 14, 2008
6,903 units potentially affected
The defect: FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
The risk: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
FEDERAL-MOGUL CHASSIS PRODUCTSView on NHTSA.gov

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Mar 27, 1995
72,845 units potentially affected
The defect: VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITHOUT REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
The risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
The remedy: CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS DURING OCTOBER 1995.
CHRYSLER CORPORATIONView on NHTSA.gov

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Mar 27, 1995
360,000 units potentially affected
The defect: VEHICLE DESCRIPTION: LIGHT DUTY PASSENGER MINIVANS WITH REMOTE RELEASE. THIS IS NOT A SAFETY RECALL. THERE HAS BEEN NO DETERMINATION THAT A SAFETY DEFECT EXISTS WITH THE MINIVAN LATCHES. CHRYSLER IS CONDUCTING A SERVICE CAMPAIGN TO REPLACE THE LIFTGATE LATCH ASSEMBLY OF THE AFFECTED MINIVANS. IN A COLLISION, THE REAR LIFTGATE LATCH ASSEMBLY COULD OPEN.
The risk: IF THE LIFTGATE LATCH OPENS, OCCUPANTS CAN BE EJECTED RESULTING IN SIGNIFICANTLY INCREASED RISK OF INJURY OR DEATH.
The remedy: CHRYSLER DEALERS WILL REPLACE THE LIFTGATE LATCH WITH A NEW STRONGER LATCH ASSEMBLY WITHOUT CHARGE. CHRYSLER BEGAN NOTIFYING OWNERS OF THESE VEHICLES IN JUNE 1996.
CHRYSLER CORPORATIONView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA94005ClosedEngineering Analysis

LIFTGATE LATCHES

Opened Jan 31, 1994
Closed Oct 25, 1995

LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT IT WILL CONDUCT A CAMPAIGN TO REPLACE THE LATCHES ON ALL THE SUBJECT VEHICLES.THE CHRYSLER CAMPAIGN WILL CONSIST OF NOTIFICATION LETTERS TO ALL OWNERS; FREE REPLACEMENT OF ALL LATCHES WITH STRONGER, SAFER LATCHES REGARDLESS OF THE AGE OF THE MINIVANS; NATIONAL ADVERTISING TO PROMOTE CUSTOMER AWARENESS OF THE CAMPAIGN; QUARTERLY REPORTS REGARDING CAMPAIGN COMPLETION RATES; AS WELL AS ADDITIONAL MEASURES TO ENSURE A HIGH COMPLETION RATE, ABOVE AND BEYOND THE ACTIONS THAT NORMALLY WOULD BE TAKEN IN A FORMAL SAFETY RECALL.THESE INCLUDE FOLLOW UP WRITTEN AND TELEPHONIC NOTIFICATIONS TO OWNERS WHO DO NOT BRING THEIR VEHICLES IN FOR CORRECTIVE ACTION.NHTSA FIRMLY BELIEVES THAT THE CRASH PERFORMANCE OF THE LATCHES ON THESE MINIVANS RAISES SERIOUS SAFETY CONCERNS, AND THAT THE CAMPAIGN ADDRESSES THESE CONCERNS.THE CHRYSLER CORRECTIVE ACTION WILL INCREASE THE STRENGTH OF THE LIFTGATE LATCHES AND DECREASE THE POTENTIAL FOR INERTIAL UNLATCHING, THEREBY REDUCING THE RISK OF CRASH-RELATED OPENINGS OF THE LIFTGATE AND POSSIBLE OCCUPANT EJECTION THROUGH THE LIFTGATE OPENING.OWNERS OF CHRYSLER MINIVANS WILL GET A STRONGER, SAFER LATCH FREE OF CHARGE AT THE EARLIEST POSSIBLE TIME, WITHOUT THE NEED FOR FURTHER TECHNICAL INVESTIGATION AND COMPLEX AND TIME-CONSUMING LITIGATION WITH AN UNCERTAIN OUTCOME.BASED ON THE ABOVE, ODI IS CLOSING THIS INVESTIGATION.

STRUCTURE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Aug 20, 2007

TL*THE CONTACT OWNS A 1990 CHRYSLER GRAND VOYAGER (NA). WHILE DRIVING 65 MPH, THE CONTACT HEARD A BUMPING NOISE AND THEN THE VEHICLE STOPPED. HE STATED THAT THE AXLE WAS IN A "V" SHAPE UNDER THE VEHICLE AND WAS NOT COMPLETELY RUSTED. THE REAR AXLE ASSEMBLY WAS REPLACED BY A MECHANIC. THE CURRENT MILEAGE WAS 188,000 AND FAILURE MILEAGE WAS 187,000.

NHTSA ID
10200134
Incident
Aug 1, 2007
Mileage
187,000 mi
Fuel system
Filed May 8, 2005

GASONLINE WAS SPRAYING INSIDE THE ENGINE COMPARTMENT ON THE 3.3L CHRYSLER ENGINE ON MY TOWN AND COUNTRY MINIVAN. THE FLEX (RUBBER) FUEL SUPPLY LINE IS CRIMPED TO THE METAL FUEL RAIL AT THE FRONT OF THE ENGINE NEAR THE DISTRIBUTOR AND POWER STEERING RESERVE. I SMELLED AN UNUSUAL ODER AND OPENED THE HOOD TO FIND GASOLINE DRIPPING DOWN FROM THE ABOVE MENTIONED CONNECTION. I SLID BACK THE PROTECTIVE SLEEVE TO GET A BETTER LOOK AND GASOLINE SPRAYED OUT FROM THE HOSE. I SHUT THE ENGINE DOWN IMMEDIATELY TO AVOID AN ENGINE FIRE AS MY FAMILY WAS INSIDE THE VAN.

NHTSA ID
10120215
Incident
May 8, 2005
Mileage
163,000 mi
Transmission
Filed Jul 13, 2001

TRANSMISSION FOR THE VEHICLE HAD TO BE REPLACED IN VEHICLE THREE TIMES SINCE DATE OF PURCHASE. TRANSMISSION HAD TO BE REPLACED AT 70,000MILES/118,000MILES AND 151,000MILES. DEALER WAS AWARE OF PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA ID
892744
Fuel system
Filed Jan 16, 2001

LEAKING FUEL LINE ON 1990 CHRYSLER TOWN AND COUNTRY. *AK

NHTSA ID
739431
Incident
Jan 15, 2001
Transmission
Filed Nov 14, 2000

TRANSMISSION PROBLEMS. VEHICLE WAS TOWED. CONSUMER WAS DRIVING THAT NIGHT AND THERE WAS NO PRIOR WARNING. *AK

NHTSA ID
874937
Incident
Nov 1, 2000
Driver assistanceElectrical
Filed Aug 24, 2000

CRUISE CONTROL & HORN WORK INTERMITTENTLY. DEALER SAID T CLOCK SPRING UNDER AIRBAG WAS MALFUNCTIONING. CONSUMER HAD TO PAY FOR COVERAGE.*AK

NHTSA ID
868595
Incident
Aug 21, 2000
Body & structureTransmission
Filed May 21, 2000

TRANSMISSION FAILURE IS HIGHLY REPORTED AMONG OWNERS OF THIS VEHICLE. SO MUCH SO THAT IT IS BECOMING A PROBLEM TO FIND A QUALIFIED SPECIALIST FOR REPAIR. DEALER REPAIR PRICE QUOTES ARE A DECIDED GOUGE CONSIDERING THEY ADMIT THAT IT IS A WIDESPREAD PROBLEM. WHY HASN'T THIS TRANSMISSION PROBLEM BEEN ADVERTISED AND RECALLED?

NHTSA ID
722997
Incident
Apr 15, 1997
Transmission
Filed Jul 15, 1996

TRANSMISSION FAILURE.

NHTSA ID
506194
Incident
May 20, 1996

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

0800600REV

ELECTRICAL SYSTEM

SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB

2300800B

SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

230800

SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

080600

ELECTRICAL SYSTEM:WIRING

THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT

233599REVA

STRUCTURE:BODY

SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS

210599A

POWER TRAIN:AUTOMATIC TRANSMISSION

THIS BULLETIN ANNOUNCES THE AVAILABILITY AND INSTALLATION OF A RESUABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Town And Country by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000
2019000
2018010
2017010
20165215256.5
20153824156.6
20146364361.4
20136804257.2
20126345258.2
20117733254.6
20101,5565256.2
20097076255.2
20081,9397255.7
20072192153.3
20064314460.4
20058577761.8
20041676155.3
20032456361.5
20024048661.8
20014627359.0
20003067463.7
19993629865.3
199829610663.8
19973889664.3
1996938121463.3
1995584560.6
19941546663.5
1993214101262.5
1992135101361.7
199125101159.8
1990Viewing134145.9
1989121
1988021
1987021
1986331
1985021
1984121
1983200
1982010
1975020
1974010
1967110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.