RoadVitals

1993 Chrysler Town And Country

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
214
Latest Aug 19, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
10
Latest Oct 12, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
8 injuries, 0 deaths reported

Overview

Our database contains 214 NHTSA owner-reported complaints for the 1993 Chrysler Town And Country, most frequently naming the brakes, transmission and engine categories. 10 safety recalls have been issued covering this model year; 12 NHTSA investigations name it; and 63 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

10 campaigns cover this model year

View all 10

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
00V305000

STEERING: STEERING WHEEL/HANDLE BAR

Oct 12, 2000
679,000 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
The risk: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
The remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
DAIMLERCHRYSLER CORPORATIONManufacturer number 897View on NHTSA.gov
99V213000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Sep 2, 1999
1,318,189 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
The risk: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
The remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
DAIMLERCHRYSLER CORPORATIONView on NHTSA.gov
99V189000

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Jul 16, 1999
828,559 units potentially affected
The defect: VEHICLE DESCRIPTION: MINIVANS. THE LEFT HAND WINDSHIELD WIPER PIVOT DRIVE ARM WAS NOT MECHANICALLY STAKED TO THE PIVOT SHAFT.
The risk: THIS COULD ALLOW THE DRIVE ARM TO DISENGAGE FROM THE SHAFT LEADING TO A LOSS OF WIPER FUNCTION. THE DRIVER'S VISIBILITY WOULD BE IMPAIRED, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE LEFT HAND SIDE WINDSHIELD WIPER PIVOT ASSEMBLY.
DAIMLERCHRYSLER CORPORATIONManufacturer number 836View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP03002ClosedDefect Petition

STEERING COLUMN SEPARATION

Opened May 7, 2003
Closed Jul 22, 2003

MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.

STEERING:COLUMN
RQ00011ClosedRecall Query

STEERING WHEEL SEPARATION

Opened May 1, 2000
Closed Apr 1, 2002

There is no summary currently available

STEERINGLed to recall 00V305000
EA97020ClosedEngineering Analysis

FRONT WINDSHIELD WIPER

Opened Sep 30, 1997
Closed Jul 27, 1999

ALLEGED FAILURES OF WINDSHIELD WIPER SYSTEMS

VISIBILITYLed to recall 99V189000
EA97005ClosedEngineering Analysis

SAFETY BELT ANCHORAGE FAILURES

Opened Apr 10, 1997
Closed Dec 23, 1997

There is no summary currently available

SEAT BELTS:FRONT:ANCHORAGELed to recall 97V149000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 214
Brakes
Filed Aug 19, 2024

See attached document for complaint.

NHTSA ID
11609509
Incident
Mar 12, 2024
Brakes
Filed Jul 11, 2019

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS ILLUMINED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM OF SUPERSTITION SPRINGS (LOCATED AT 6130 E AUTO PARK DR MESA, AZ 85206, 480-569-2991) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT MAKE FAULTY PARTS. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11231090
Incident
Jul 11, 2019
Mileage
200,000 mi
Brakes
Filed Oct 17, 2018

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING AND IT WAS VERY DIFFICULT TO STOP THE VEHICLE WHEN DRIVING. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RECALLS; HOWEVER, THERE MAY BE COVERAGE VIA AN EXTENDED WARRANTY. THE MANUFACTURER HAD NOT CALLED THE CONTACT BACK TO CONFIRM IF THE BRAKE BOOSTER PARTS WERE COVERED. THE MANUFACTURER STATED THAT THEY WOULD ONLY OFFER PARTIAL REIMBURSEMENT IF THE VEHICLE WERE TOWED TO A DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,552. *TT CONSUMER STATED PARTS STILL UNAVAILABLE FOR REPAIR. UPDATED 12/18/18*JB

NHTSA ID
11141016
Incident
Oct 17, 2018
Mileage
139,552 mi
Engine
Filed Apr 24, 2017

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UPHILL, THE VEHICLE HESITATED AND, OCCASIONALLY, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10980313
Incident
Apr 3, 2017
Brakes
Filed Sep 19, 2016

RECALL ON BREAKING SYSTEM 01-19-1996 FCA#685 NHTSA # 96V-099 LIFETIME REPLACEMENT OF PARTS .PARTS NO LONGER AVAILABLE CASE # CRYSLER #30082328 ASKED FOR COMPENSATION TO PURCHASE A USED VEHICLE SINCE BRAKES CANNOT BE REPAIRED . ALL THE VAN NEEDS IS BRAKES THE MILLAGE IS LOW ENGINE AND TRANS GOOD INTERIOR AND EXTERIOR OF BODY GOOD.

NHTSA ID
10907981
Incident
Jul 1, 2016
Mileage
140,000 mi
Brakes
Filed Jun 28, 2016

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKES HESITATED TO RESPOND AND CAUSED AN EXTENDED STOPPING DISTANCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY FAILED. AFTER CONTACTING THE DEALER AND MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC), THE CONTACT WAS INFORMED THAT THE LIFETIME RECALL WARRANTY FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR ASSEMBLY WOULD NOT BE HONORED. THE FAILURE MILEAGE WAS 245,000.

NHTSA ID
10881220
Incident
Jun 2, 2016
Mileage
245,000 mi
Steering
Filed Jun 1, 2015

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V305000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/13/15

NHTSA ID
10722685
Incident
Oct 30, 2000
Brakes
Filed Nov 13, 2014

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS BRAKE WARNING LIGHT ILLUMINATED AND WHEN DEPRESSING THE BRAKE PEDAL THE ABS ACTIVATED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REFUSED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC) DUE TO THE YEAR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

NHTSA ID
10654825
Incident
Oct 8, 2014
Mileage
101,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23027

ELECTRICAL SYSTEM:WIRING

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.

23137

EQUIPMENT

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

23104

EQUIPMENT; EXTERIOR LIGHTING

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

Volume 2, Issue

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

20244

EQUIPMENT

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.

22958

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Town And Country by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019000—
2018010—
2017010—
20165215256.5
20153824156.6
20146364361.4
20136804257.2
20126345258.2
20117733254.6
20101,5565256.2
20097076255.2
20081,9397255.7
20072192153.3
20064314460.4
20058577761.8
20041676155.3
20032456361.5
20024048661.8
20014627359.0
20003067463.7
19993629865.3
199829610663.8
19973889664.3
1996938121463.3
1995584560.6
19941546663.5
1993Viewing214101262.5
1992135101361.7
199125101159.8
1990134145.9
1989121—
1988021—
1987021—
1986331—
1985021—
1984121—
1983200—
1982010—
1975020—
1974010—
1967110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.