1993 Chrysler Town And Country Problems

See attached document for complaint.

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS ILLUMINED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM OF SUPERSTITION SPRINGS (LOCATED AT 6130 E AUTO PARK DR MESA, AZ 85206, 480-569-2991) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT MAKE FAULTY PARTS. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING 25 MPH VEHICLE CAUGHT ON FIRE INSIDE OF THE TRANSMISSION. DUE TO SEVERE FIRE DAMAGE VEHICLE WAS TOTALED. NO INJURIES REPORTED. *AK

ABS BRAKES FAILED AND VAN WOULD NOT STOP. A ON GOING PROBLEM THAT STARTED IN 1995 AND STILL CONTINUES TO THE PRESENT 2003. DEALERSHIP HAS HAD VECHICLE TO REPAIR PROBLEM EVERYYEAR UNTIL 2000. MY ABS BAKE LIGHT STILL COMES ON AND I HAVE HAD 10-TEN COMPLETE BRAKE JOBS DONE TO MY VAN. THE DEALERSHIP HAS HAD MY VAN FOR ALMOST 2 YEARS FOR REPAIR AND WE COULD NOT USE IT. I NEED HELP BRAKES ARE FAILING AGAIN AND JUST AFTER 5000 MILES. I CAN NOT GET ANYONE TO TAKE MY VAN IN ON TRADE FOR ANOTHER VECHICLE. I NEED HELP SO NO ONE WILL BE SERIOUSLY INJURED. WE HAVE HAD TO MANY NEAR MISSES WITH THE BRAKES FAILING. THANK YOU ROBERT PHELPS. *AK

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UPHILL, THE VEHICLE HESITATED AND, OCCASIONALLY, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WE HAVE A 1993 CHRYSLER TOWN AND COUNTRY MINI VAN, AND DISCOVERED A FEW YEARS AGO ABOUT A WELL KNOWN PROBLEM THESE HAVE, WET OR EVEN DAMP, THE BELTS WILL BE THROWN OFF THE ENGINE CAUSING EVERYTHING FROM NO CHARGING TO LOSING YOUR POWER STEERING. I GUESS THIS IS A PROBLEM THAT CHRYSLER KNOWS ABOUT , BUT WILL NOT CORRECT. ALL THAT IS NEEDED IS TO REPLACE THE SMOOTH PULLEY BELT ADJUSTER, TO A PULLEY WITH SIDES THAT KEEP IT ON................MY PROBLEM, MY WIFE NEARLY WRECKED RECENTLY WHEN THE BELT CAME OFF WHILE GOING AROUND A CURVE ON THE HIGHWAY WHEN THE BELT CAME OFF. I AM LUCKY I DIDN'T GET A CALL FROM THE HIGHWAY PATROL THAT DAY. CHRYSLER NEEDS TO REPLACE THESE PULLEYS. IT COSTS AROUND $150-170 FOR CONSUMERS TO BUY THE KIT, WE SHOULDN'T HAVE TOO. HOW MANY PEOPLE HAVE TO DIE BEFORE CHRYSLER FIXES THIS. *TR

A FEW MONTHS AGO THE CONSUMER RECEIVED A RECALL NOTICE# 99V213000 SUBJECT: LIFT SUPPORT BRACKET. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. DURING THE REPAIR, THE OWNER NOTICED A CRACK WHERE THE LIFT CONNECTED TO THE GATE. THE MECHANIC SAID IT HAD NOTHING TO DO WITH THE RECALL. RECENTLY, THE LIFTGATE WAS OPENED. IT SEPARATED AND FELL ON THE OWNER. THE OWNER REQUESTED A CALL BACK. *AK *SCC *JB

REAR LIFTGATE SUPPORT FAILURE DAMAGED INTERNALLY. DEALER SAID NO RECALL. THIS IS SAFETY HAZAROUS BECAUSE CHILDREN WERE PRESENT. DT

DRIVER'S SIDE DOOR DOES NOT LATCH. DOOR WILL SWING OPEN WHILE DRIVING. DEALER HAS BEEN NOTIFIED.*AK

DRIVER UNABLE TO CLOSE AND LOCK DOOR. ALSO, PASSENGER'S DOOR HAS TO BE LIFTED UP TO CLOSE PROPERLY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT PARTS WERE NOT COVERED UNDER RECALL, AND REPAIRS WOULD ONLY BE MADE AT CONSUMER'S COST. *AK

ABS BRAKES FAILED AND VAN WOULD NOT STOP. A ON GOING PROBLEM THAT STARTED IN 1995 AND STILL CONTINUES TO THE PRESENT 2003. DEALERSHIP HAS HAD VECHICLE TO REPAIR PROBLEM EVERYYEAR UNTIL 2000. MY ABS BAKE LIGHT STILL COMES ON AND I HAVE HAD 10-TEN COMPLETE BRAKE JOBS DONE TO MY VAN. THE DEALERSHIP HAS HAD MY VAN FOR ALMOST 2 YEARS FOR REPAIR AND WE COULD NOT USE IT. I NEED HELP BRAKES ARE FAILING AGAIN AND JUST AFTER 5000 MILES. I CAN NOT GET ANYONE TO TAKE MY VAN IN ON TRADE FOR ANOTHER VECHICLE. I NEED HELP SO NO ONE WILL BE SERIOUSLY INJURED. WE HAVE HAD TO MANY NEAR MISSES WITH THE BRAKES FAILING. THANK YOU ROBERT PHELPS. *AK

WHILE DRIVING, SMOKE CAME OUT OF THE ENGINE COMPARTMENT, DEALER STATED THAT WHEN THE MANUFACTURER ASSEMBLED THE WIRING HARNESS, ALL FUSIBLE LINKS WERE TAPED TOGETHER, CAUSING IT TO GET HOT AND MELT, THE HEAT GENERATED THE PLASTIC TO CATCH FIRE AND BURN ALL OF THE WIRES. *SLC

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V305000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/13/15

MOANING NOISE COMING FROM THE POWER STEERING SYSTEM. IN MARCH 08 I TOOK MY 1993 TOWN AND COUNTY MINI VAN IN AND MY MECHANIC REPLACED THE STEERING RACK. THIS SEEMED TO WORK UNTIL THE MOANING SOUND STARTED AGAIN IN OCTOBER 08. AFTER KEEPING THE VAN FOR FOUR DAYS MY MECHANIC COULD NOT FIND ANYTHING WRONG AND DID NOT HEAR THE NOISE. I PICKED IT UP AND IT WAS QUIET UNTIL MARCH 09. AT THIS TIME I BROUGHT IT BACK AND THE POWER STEERING PUMP WAS REPLACED. AFTER ONLY ONE WEEK I AM AGAIN HEARING THE MOAN START. MY VEHICLE HAD 47,000 MILES ON IT WHEN THIS PROBLEM OCCURRED AND NOW HAS 55,700 MILES. *TR

WIPER BLADES SHUT DOWN WHILE DRIVING. *LA RECALL#99V189000 THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPLACEMENT. *SC *JB

IN SNOWY CONDITIONS AND WHILE DRIVING AT 32 MPH REAR WINDSHIELD ON LIFTGATE EXPLODED WITHOUT ANY CAUSE. REAR DEFROSTER WAS ON AT THE TIME.*AK

CONSUMER EXPERIENCED BRAKE FAILURE, RUNNING THROUGH A STOP SIGN, DEALER INFORMED THAT THE ENTIRE BRAKE SYSTEM NEEDED TO BE REPLACED. *SLC

MOTOR MOUNT CRUSHED AN AIR CONDITIONING LINE CAUSING AIR CONDITIONER FAILURE. *SLC

DRIVER'S SEAT BELT WILL NOT RETRACT. *AK FASTENER GOT SHUT IN THE DOOR AND BROKE. *SLC

TENSIONER BELT ON THE ENGINE HAD SNAPPED / BROKE WHILE PULLING OUT OF DRIVEWAY. VEHICLE TOWED TO DEALER & WAS REPAIRED. THEN THE DRIVER'S SIDE SEAT BELT LOCKED UP. IT FAILED TO RELEASE WHEN TRYING TO LOOSEN IT UP. CONSUMER TOOK VEHICLE BACK TO DEALER. *AK *YC

ABS BRAKES FAILED AND VAN WOULD NOT STOP. A ON GOING PROBLEM THAT STARTED IN 1995 AND STILL CONTINUES TO THE PRESENT 2003. DEALERSHIP HAS HAD VECHICLE TO REPAIR PROBLEM EVERYYEAR UNTIL 2000. MY ABS BAKE LIGHT STILL COMES ON AND I HAVE HAD 10-TEN COMPLETE BRAKE JOBS DONE TO MY VAN. THE DEALERSHIP HAS HAD MY VAN FOR ALMOST 2 YEARS FOR REPAIR AND WE COULD NOT USE IT. I NEED HELP BRAKES ARE FAILING AGAIN AND JUST AFTER 5000 MILES. I CAN NOT GET ANYONE TO TAKE MY VAN IN ON TRADE FOR ANOTHER VECHICLE. I NEED HELP SO NO ONE WILL BE SERIOUSLY INJURED. WE HAVE HAD TO MANY NEAR MISSES WITH THE BRAKES FAILING. THANK YOU ROBERT PHELPS. *AK

FRONT END SWINGS ON THE HIGHWAY WHEN DRIVING APPROXIMATELY 65MPH. DEALER CONTACTED, STATES THEY SHOULD LAST LONGER, AND CANNOT DUPLICATE THE PROBLEM. IF THE TIE ROD IS BROKEN THE VEHICLE'S STEERING WILL BE LOST. *AK

I HAVE HAD MY ABS PUMP REPLACED 4 TIMES UNDER THE RECALL. MOST OF THE TIME THE FILTER ALSO MUST BE REPLACED. WE HAVE SPENT ALMOST $500 ON THIS RELATED REPAIR. WHEN I CALLED THE CUSTOMER ASSISTANCE LINE I WAS TOLD THEY HAD A "COMMITMENT NOT TO ASSIST" AND THAT "THEY WILL NOT HELP". THIS IS COMPLETELY UNACCEPTABLE. TO NOT PROVIDE ANY RECOURSE ON THIS IS PATHETIC. IN ADDITION TO COSTING US ADDITIONAL MONEY, THIS FAILURE HAS PUT ME AND MY FAMILY AT RISK. THE LAST TIME IT FAILED, I CRACKED A BONE IN MY FOOT BECAUSE I HAD TO HIT THE BRAKES SO HARD. TO TREAT A CUSTOMER LIKE THIS IS COMPLETELY UNACCEPTABLE. *JB

15 INCH WHEEL HAS A DEFORMED LUG: NUT SEAT CONFIGURATION WHICH CAUSES POOR NUT TO WHEEL CONTACT. VEHICLE NOT INCLUDED IN RECALL NUMBER 93V098000. WHILE DRIVING BAD VIBRATION, CONSUMER GOT OFF THE FREEWAY AND THE RIGHT FRONT WHEEL BROKE OFF THE HUB, AFTER PUTTING IN NEW WHEEL BOLTS THEY LOOSENED AGAIN BUT DID NOT BREAK OFF, LARGER BOLTS INSTALLED AND THEY ARE WORKING FINE, CONSUMER FEELS THAT IS MAY BE A POSSIBILITY THAT THE SPARE TIRE THAT WAS ON FOR A WHILE WHICH IS STEELK WAS NOT SEATING PROPERLY STARTED THE PROBLEM WITH THE WHEEL BOLTS. *MJS

PEDAL GETS STIFF AND HARD UNTIL CONSUMER HAS TO PUMP IT UP IN ORDER TO HOLD. LIGHTS COMES ON DASHBOARD INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM.*AK WHEN BRAKES FAIL, ABS LIGHT ILLUMINATES, DEALERS HAVE BEEN UNABLE TO RECREATE FAULT CODES, THIS FAILURE DID NOT OCCUR UNTIL AFTER RECALL REPAIR 96V099, ON ONE OCCASION, BRAKES FAILED COMPLETELY AND BRAKE FLUID SPEWED FROM THE MASTER CYLINDER ALL OVER, THE EMERGENCY BRAKE ALSO ILLUMINATED, DEALER REPLACED ABS PUMP PISTON ASSEMBLY, ABS DUAL FUNCTION SWITCH, AND ABS ACCUMULATOR PACKAGE, THIS WAS ALL DONE WHEN RECALL WAS COMPLETED, DEALER STATED TO REDO RECALL WORK. SPEEDOMETER READS HIGH, IT IS READING MORE MILES THAN WHAT IS BEING DRIVEN. *SLC

REOCCURRING PROBLEM WITH LEFT FRONT AXLE NEEDING REPLACEMENT. REPLACED THREE TO FOUR AXLES DUE TO DEFECT IN CV JOINT. AXLE KEPT COMING OUT OR DISCONNECTED FROM THE JOINT OF THE CV BOOTH. DEALER NOTIFIED/ INDEPENDENT REPAIR SHOP MAKING REPAIRS. PLEASE PROVIDE FURTHER DETAILS.*AK

CONSUMER EXPERIENCED BRAKE FAILURE, RUNNING THROUGH A STOP SIGN, DEALER INFORMED THAT THE ENTIRE BRAKE SYSTEM NEEDED TO BE REPLACED. *SLC

WHILE FILLING TANK WITH GAS, HEARD SOMETHING RUNNING; GASOLINE WAS FLOWING OUT FROM UNDER VEHICLE; WAS TOLD, STOPPER IN GAS TANK WAS NOT PROPERLY INSTALLED. TT

THROTTLE CABLE FROZE DUE TO ITS LOCATION NEAR ENGINE, AND TOUCHING THE HOT ENGINE. IN ADDITION, WIRES OVERHEATED, RESULTING IN A FIRE. REAR ABS BRAKES/OVERHEATED ENGINE AND RADIATOR WERE REPLACED ALSO. *AK

THROTTLE CABLE FROZE IN OPEN POSITION, CAUSING VEHICLE TO ACCELERATE./LOSS OF CONTROL. ALSO, FRONT/REAR ABS BRAKES FAILED PRIOR TO/AFTER RECALL REPAIRS. IN ADDITION, ENGINE OVERHEATED, CAUSING RADIATOR TO FAIL AND WIRING TO BURN. *AK

THE FOG LAMP LENSES ON MY 1993 CHRYSLER TOWN & COUNTRY MINIVAN KEEP FALLING OFF. THERE IS AN ENGINEERING DESIGN DEFECT IN THAT THE LENS ARE GLUED IN AND NOT HELD IN BY SCREWS. AT ABOUT THE 8-10 YEAR TIME PERIOD, THE GLUE DETERIORATES AND THE LENS FALL OFF WHILE DRIVING. THIS IS A VERY COMMON PROBLEM IN ALL 1993 AND 1994 CHRYSLER TOWN AND COUNTRY MINIVANS. THE LOCAL CHRYSLER DEALERSHIP WANTS $106 PLUS LABOR TO REPLACE A SINGLE LENS. I HAVE CALLED AND WRITTEN TO CHRYSLER COMPLAINING ABOUT THIS PROBLEM, BUT THEY INSIST THAT SINCE THE VEHICLE IS OUT OF WARRANTY, THEY CAN DO NOTHING TO HELP. I BELIEVE THIS TO BE A SAFETY ISSUE AND REQUEST YOUR ASSISTANCE IN GETTING CHRYSLER TO FIX THIS PROBLEM.*AK

AIRBAGS DIDN'T DEPLOY, AND SEAT BELTS RELEASED ON IMPACT.DRIVER'S/PASSENGER'S AND TWO CAPTAINS SEATS, WHICH ARE THE MIDDLE SEATS, FELL BACK TO THE FLOOR .VAN WAS TOTALED. *AK