Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1993 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V305000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/13/15
MOANING NOISE COMING FROM THE POWER STEERING SYSTEM. IN MARCH 08 I TOOK MY 1993 TOWN AND COUNTY MINI VAN IN AND MY MECHANIC REPLACED THE STEERING RACK. THIS SEEMED TO WORK UNTIL THE MOANING SOUND STARTED AGAIN IN OCTOBER 08. AFTER KEEPING THE VAN FOR FOUR DAYS MY MECHANIC COULD NOT FIND ANYTHING WRONG AND DID NOT HEAR THE NOISE. I PICKED IT UP AND IT WAS QUIET UNTIL MARCH 09. AT THIS TIME I BROUGHT IT BACK AND THE POWER STEERING PUMP WAS REPLACED. AFTER ONLY ONE WEEK I AM AGAIN HEARING THE MOAN START. MY VEHICLE HAD 47,000 MILES ON IT WHEN THIS PROBLEM OCCURRED AND NOW HAS 55,700 MILES. *TR
THE POWER STEERING BELT SIMPLY SLIPPED OFF. I AM LUCKY NOT TO HAVE BEEN ON THE EXPRESSWAY. I PULLED THE CAR TO A SAFE AREA, BUT STRAINED MY NECK IN THE PROCESS. I HAVE NOW LEARNED THAT CHRYSLER HAS UPDATED THIS STEERING BELT SYSTEM WITH A PRODUCT THAT BOLTS THE BELT TO THE FRONT PULLEY ACTING AS A GUIDE RAIL. WHICH OTHER CARS HAVE? I WOULD LIKE TO FIND OUT IF THIS IS AN OFFICIAL RECALL AND THIS IS WHY I'M COMMUNICATING WITH YOU. I HOPE YOU CAN HELP ME FIND OUT. THIS SITUATION IS VERY DANGEROUS IF NOT UPDATED/FIXED WITH THE NEW GUIDE RAIL PARTS. THANK YOU! PLEASE E-MAIL ME WITH WHATEVER YOU CAN TELL ME! DT
WHILE DRIVING IN THE RAIN ENGINE PULLEY RELEASED THE BELTS WHEN GOTTEN WET. THEN STEERING WHEEL LOCK ED, AND ENGINE WON'T WORK WITHOUT A PRIOR WARNING. *AK
DUE TO A DESIGN FLAW WELD ON STEERING WHEEL BROKE LOOSE, CAUSING STEERING WHEEL TO COME OFF WHILE DRIVING, WHICH COULD HAVE CAUSED A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
FRONT END SWINGS ON THE HIGHWAY WHEN DRIVING APPROXIMATELY 65MPH. DEALER CONTACTED, STATES THEY SHOULD LAST LONGER, AND CANNOT DUPLICATE THE PROBLEM. IF THE TIE ROD IS BROKEN THE VEHICLE'S STEERING WILL BE LOST. *AK
WHILE DRIVING OUT OF PARKING LOT AREA, COULD NOT TURN STEERING WHEEL. HAD NO CONTROL OF VEHICLE AT TIME. HAD VEHICLE TOWED TO DEALER. WAS INFORMED DRIVE TENSIONER HAD BROKEN. *AK
WHILE DRIVING STEERING RACK AND PINION BRACKET BROKE, FRONT SAFETY FRAME BROKE OFF, FRAME HAS HUGE CRACK, RESULTING IN LOSS OF CONTROL. ALSO, REPLACED FRON BRAKE ROTORS/PADS.
AFTER DRIVEN AND PARKED AND RE-ENTRY TO LEAVE STEERING SYSTEM FAILED DUE TO TENSIONER BREAKING. PLEASE DESCRIBE DETAILS. TT
THE POWER STEERING BELT FRACTURED. PLEASE DESCRIBE. TT
RACK AND PINION REPLACED (3) TIMES. PLEASE DESCRIBE DETAILS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .