Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1993 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
A FEW MONTHS AGO THE CONSUMER RECEIVED A RECALL NOTICE# 99V213000 SUBJECT: LIFT SUPPORT BRACKET. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. DURING THE REPAIR, THE OWNER NOTICED A CRACK WHERE THE LIFT CONNECTED TO THE GATE. THE MECHANIC SAID IT HAD NOTHING TO DO WITH THE RECALL. RECENTLY, THE LIFTGATE WAS OPENED. IT SEPARATED AND FELL ON THE OWNER. THE OWNER REQUESTED A CALL BACK. *AK *SCC *JB
REAR LIFTGATE SUPPORT FAILURE DAMAGED INTERNALLY. DEALER SAID NO RECALL. THIS IS SAFETY HAZAROUS BECAUSE CHILDREN WERE PRESENT. DT
THE WELDS HAVE FAILED ON BOTH DOORS. THE PASSENGER DOOR IS SAGGING AND MUST BE SLAMMED TO SHUT IT.*AK
DOOR HINGES ON FRONT PASSENGER'S SIDE NEEDS TO BE CONTINUOUSLY WELDED. PLEASE PROVIDE MORE INFORMATION. *AK
RECALL 99V21300 REPAIRS DONE ON LIFTGATE SUPPORT, BUT LIFTGATE SUPPORT BROKE AGAIN. *AK
ARMS THAT HOLD LIFTGATE CAME APART AND LIFTGATE SLAMMED SHUT, AND GLASS SHATTERED EVERYWHERE.*AK
LIFTGATE SUPPORT ARM CAME LOOSE, AND LIFTGATE SLAMMED SHUT, AND GLASS SHATTERED. GLASS FLEW ABOUT 15 FEET, CONSUMER FELT THIS WAS VERY DANGEROUS BECAUSE CHILDREN WERE PRESENT, AND CONSUMER WAS CUT.*AK
WHILE SHUTTING HATCH SUPPORT ARM BROKE, SWINGING UP AND BREAKING THE CARGO WINDOW. DEALER HAS NOT BEEN CONTACTED. *AK
RECALL REPAIR SCHEDULED (99V-213) HOWEVER DEALERSHIP DID NOT COMPLETE WORK. *MJS
WHEN DRIVING AT ANY SPEED THERE IS A KNOCKING NOISE COMING FROM UNDER THE VEHICLE. *AK
THE SELLING DEALER WAS APPROACHED TWICE ABOUT THE DOOR MISALIGNMENT. THEY STATED WE COULD HAVE THE DOOR TRIM STRIPES AND MOULDINGS ALIGNED OR THE CLOSING PROBLEM FIXED, NOT BOTH. THEY STATED THAT THEY HAD SEEN THIS PROBLEM BEFORE. THEY DID NOT WANT KNOW THE CAUSE. ASSOCIATED WITH THIS PROBLEM ARE DIMPLE DENTS IN THE AREA, JUST ABOVE THE OUTSIDE DOOR HANDLE. THE SPOT WELDS SECURING THE DOOR HINGES TO THE DOOR FRAME ASSEMBLY HAVE FAILED. THE SKIN OF THE DOOR SLIDES BEFORE AND AFTER AS THE DOOR IS CLOSED AND SHAKES WHEN THE VEHICLE IS IN TRANSIT. THE DIMPLE DENTS ARE A DIAGNOSTIC OF THIS FAILURE. THERE ARE THOUSANDS OF THESE 93, 94 AND 95 CHRYSLER /DODGE AND PLYMOUTH MINIVANS ON THE ROAD WITH THE DENTS. FOR A LONG WHILE I BELIEVED THAT THEY HAD ALL BEEN UNLUCKY IN THE PARKING LOT. HAVING SEEN THE HINGES FLOATING FREE AND THE DOOR SKIN MOVING BEFORE AND AFTER AGAINST THE SPOT WELDS OF THE TRAILING EDGE OF THE DOOR, I NOW KNOW THE DENTS ARE FROM THE FAILED DOOR HINGES. JERRY'S COLLISION CENTER IN SPRINGFIELD VA SAYS THEY HAVE SEEN MANY OF THESE FAILURES. SHOP REPAIR CANNOT BE GUARANTEED, AND THEY SUGGEST REPLACEMENT OF THE DOOR. THIS SHOP IS VERY COMPETENT. THEY DO THE BODY WORK FOR THE WHITE HOUSE CARS. *AK
REAR HATCHBACK WINDOW EXPLODED WHILE VEHICLE WAS PARKED INSIDE GARAGE. *AK *SLC
NO PARTS AVAILABLE FOR LIFTGATE. NHTSA RECALL #95I00100. PLEASE DESCRIBE DETAILS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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