1993 Chrysler Town And Country Owner Complaints

See attached document for complaint.

NHTSA ID

11609509

Incident

Mar 12, 2024

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED THAT THE ABS AND BRAKE WARNING INDICATORS ILLUMINED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM OF SUPERSTITION SPRINGS (LOCATED AT 6130 E AUTO PARK DR MESA, AZ 85206, 480-569-2991) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT MAKE FAULTY PARTS. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11231090

Incident

Jul 11, 2019

Mileage

200,000 mi

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING AND IT WAS VERY DIFFICULT TO STOP THE VEHICLE WHEN DRIVING. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RECALLS; HOWEVER, THERE MAY BE COVERAGE VIA AN EXTENDED WARRANTY. THE MANUFACTURER HAD NOT CALLED THE CONTACT BACK TO CONFIRM IF THE BRAKE BOOSTER PARTS WERE COVERED. THE MANUFACTURER STATED THAT THEY WOULD ONLY OFFER PARTIAL REIMBURSEMENT IF THE VEHICLE WERE TOWED TO A DEALER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 139,552. *TT CONSUMER STATED PARTS STILL UNAVAILABLE FOR REPAIR. UPDATED 12/18/18*JB

NHTSA ID

11141016

Incident

Oct 17, 2018

Mileage

139,552 mi

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UPHILL, THE VEHICLE HESITATED AND, OCCASIONALLY, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10980313

Incident

Apr 3, 2017

RECALL ON BREAKING SYSTEM 01-19-1996 FCA#685 NHTSA # 96V-099 LIFETIME REPLACEMENT OF PARTS .PARTS NO LONGER AVAILABLE CASE # CRYSLER #30082328 ASKED FOR COMPENSATION TO PURCHASE A USED VEHICLE SINCE BRAKES CANNOT BE REPAIRED . ALL THE VAN NEEDS IS BRAKES THE MILLAGE IS LOW ENGINE AND TRANS GOOD INTERIOR AND EXTERIOR OF BODY GOOD.

NHTSA ID

10907981

Incident

Jul 1, 2016

Mileage

140,000 mi

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE BRAKES HESITATED TO RESPOND AND CAUSED AN EXTENDED STOPPING DISTANCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY FAILED. AFTER CONTACTING THE DEALER AND MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC), THE CONTACT WAS INFORMED THAT THE LIFETIME RECALL WARRANTY FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR ASSEMBLY WOULD NOT BE HONORED. THE FAILURE MILEAGE WAS 245,000.

NHTSA ID

10881220

Incident

Jun 2, 2016

Mileage

245,000 mi

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V305000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/13/15

NHTSA ID

10722685

Incident

Oct 30, 2000

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS BRAKE WARNING LIGHT ILLUMINATED AND WHEN DEPRESSING THE BRAKE PEDAL THE ABS ACTIVATED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REFUSED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC) DUE TO THE YEAR OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

NHTSA ID

10654825

Incident

Oct 8, 2014

Mileage

101,000 mi

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS AND THE EMERGENCY BRAKE LIGHTS FLASHED THEN SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE ABS DUAL PRESSURE SWITCH OR THE ABS DUAL FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

NHTSA ID

10614522

Incident

Jun 15, 2014

Mileage

77,000 mi

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT STATED THAT THE ABS WARNING LIGHT CONTINUOUSLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE ABS SYSTEM WAS REPLACED AT THE RECOMMENDATION OF A CHRYSLER DEALER. THE MANUFACTURE WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 08/25/14*LJ UPDATED 09/5/2014 *JS

NHTSA ID

10576883

Incident

Jan 15, 2008

Mileage

43,000 mi

TL*THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY VAN. IN 2003 THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 96V099000 SERVICE BRAKES, HYDRAULIC: ANTI-LOCK. IN MARCH 2010 THE CONTACT NOTICED THAT SHE HAD TO INCREASE THE STOPPING DISTANCE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS CAUSED BY THE ANTI-LOCK SYSTEM WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIRS BECAUSE THE VEHICLE WAS OVER 100,000 MILES. THE WARRANTY WAS NOT A LIFE TIME WARRANTY AS STATED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 137,385.

NHTSA ID

10360349

Incident

Mar 1, 2010

Mileage

125,000 mi

TL* THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT ATTEMPTED TO BRAKE FROM 45 MPH BUT THE VEHICLE WOULD NOT RESPOND. THE ABS WARNING LIGHT WAS ILLUMINATED AND THE CONTACT APPLIED REPEATED STEADY PRESSURE TO THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 96V099000- SERVICE BRAKES, HYDRAULIC: ANTILOCK) AND WOULD NOT TAKE THE LIABILITY FOR ANY FURTHER REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,600 AND THE CURRENT MILEAGE WAS 122,000.

NHTSA ID

10350539

Incident

Jun 19, 2010

Mileage

121,600 mi

TL*THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS COVERED BY A WARRANTY REPAIR THAT CHRYSLER DOES NOT HONOR. THE DEALER REPAIRED THE BRAKES; HOWEVER, THE FAILURE RECURRED IN TWO MONTHS. THE DEALER REPLACED THE MASTER CYLINDER, PRESSURE MOTOR, AND PUMP MOTOR ASSEMBLY. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT SOME OF THE COMPONENTS ON THE VEHICLE WERE MISSING. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE MOUNTING BRACKET ASSEMBLY WAS NOT ATTACHED TO THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 125000 AND THE CURRENT MILEAGE WAS 126000.

NHTSA ID

10341803

Incident

Jan 1, 2010

Mileage

125,000 mi

MOANING NOISE COMING FROM THE POWER STEERING SYSTEM. IN MARCH 08 I TOOK MY 1993 TOWN AND COUNTY MINI VAN IN AND MY MECHANIC REPLACED THE STEERING RACK. THIS SEEMED TO WORK UNTIL THE MOANING SOUND STARTED AGAIN IN OCTOBER 08. AFTER KEEPING THE VAN FOR FOUR DAYS MY MECHANIC COULD NOT FIND ANYTHING WRONG AND DID NOT HEAR THE NOISE. I PICKED IT UP AND IT WAS QUIET UNTIL MARCH 09. AT THIS TIME I BROUGHT IT BACK AND THE POWER STEERING PUMP WAS REPLACED. AFTER ONLY ONE WEEK I AM AGAIN HEARING THE MOAN START. MY VEHICLE HAD 47,000 MILES ON IT WHEN THIS PROBLEM OCCURRED AND NOW HAS 55,700 MILES. *TR

NHTSA ID

10263089

Incident

Mar 17, 2008

Mileage

48,000 mi

TL*THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ABS INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE PREVIOUS OWNER ALREADY HAD THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE CONTACT PAID FOR THE REPAIRS OUT OF POCKET AND THE DEALER REPLACED THE FILTER MODULE, BRAKE ROTORS, AND BRAKE CALIPER. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE YEAR, BUT IT HAS RECENTLY RECURRED. THE ABS INDICATOR ILLUMINATES RANDOMLY. THE CONTACT IS UPSET BECAUSE THE FAILURE HAS OCCURRED TWICE AND SHE BELIEVES THAT THE DEALER IS REPAIRING THE VEHICLE WITH A DEFECTIVE PART, WHICH CAUSES THE PROBLEM TO RECUR. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 51,000. UPDATED 02-23-09 *BF THE ABS MODULE HAD AN INTERNAL FAILURE AND THE ABS ACCUMULATOR HAD LOST ITS PRECHARGE.. UPDATED 02/25/09. *JB

NHTSA ID

10251407

Incident

Sep 1, 2007

Mileage

45,000 mi

WE HAVE A 1993 CHRYSLER TOWN AND COUNTRY MINI VAN, AND DISCOVERED A FEW YEARS AGO ABOUT A WELL KNOWN PROBLEM THESE HAVE, WET OR EVEN DAMP, THE BELTS WILL BE THROWN OFF THE ENGINE CAUSING EVERYTHING FROM NO CHARGING TO LOSING YOUR POWER STEERING. I GUESS THIS IS A PROBLEM THAT CHRYSLER KNOWS ABOUT , BUT WILL NOT CORRECT. ALL THAT IS NEEDED IS TO REPLACE THE SMOOTH PULLEY BELT ADJUSTER, TO A PULLEY WITH SIDES THAT KEEP IT ON................MY PROBLEM, MY WIFE NEARLY WRECKED RECENTLY WHEN THE BELT CAME OFF WHILE GOING AROUND A CURVE ON THE HIGHWAY WHEN THE BELT CAME OFF. I AM LUCKY I DIDN'T GET A CALL FROM THE HIGHWAY PATROL THAT DAY. CHRYSLER NEEDS TO REPLACE THESE PULLEYS. IT COSTS AROUND $150-170 FOR CONSUMERS TO BUY THE KIT, WE SHOULDN'T HAVE TOO. HOW MANY PEOPLE HAVE TO DIE BEFORE CHRYSLER FIXES THIS. *TR

NHTSA ID

10247170

Incident

Sep 15, 2008

Mileage

119,000 mi

DT*: THE CONTACT STATED THE ABS BRAKE LIGHTS ILLUMINATED AND WHILE STOPPING THE VEHICLE FROM 25 MPH, THE BRAKES BECAME DIFFICULT TO APPLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP, WHO DETERMINED THAT THE ABS BRAKES NEEDED TO BE REPLACED UNDER NHTSA RECALL #96V099000, REGARDING SERVICE BRAKES, HYDRAULIC:ANTILOCK. THE VEHICLE WAS TOWED THE DEALER WHO REFUSED TO EXAMINE OR PERFORM REPAIRS, BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE, AND NO REPAIRS WERE MADE. UPDATED 11/30/2006 - *NM

NHTSA ID

10171846

Incident

Oct 23, 2006

Mileage

122,866 mi

RIO RANCHO CHRYSLER DEALER, LOCATED AT 25 RIO RANCHO RD., POMONA, CALIFORNIA 91766, IN COOPERATION WITH THE CHRYSLER CORPORATION HAS CAUSED THE FOLLOWING: A.FAILURE TO CORRECT THE ABS SYSTEM LEAK AND RESULTING ABS LIGHT COMING AND STAYING ON. WITHIN DAYS OF DEALER??S REPAIR WORK, THE LEAK AND ABS LIGHT PROBLEMS WERE DISCOVERED. NOW THE DEALER STATES IT TO BE A NEW PROBLEM THAT OCCURRED DURING THE COUPLE OF DAYS OF DEALER??S WORK. THE DEALER SAYS THE NEW PROBLEM IS THE SHORTED ABS PRESSURE SWITCH, WITH A REPLACEMENT COST OF $565. THE DEALER FURTHER ASSERTS THE NEWLY DISCOVERED SHORTED ABS SWITCH HAS RENDERED ABS PUMP INOPERATIVE AND CAUSING THE LEAK FROM BRAKE FLUID RESERVOIR. THE DEALER IS WRONG ON BOTH COUNTS. THE ABS SYSTEM WORKS WELL SO LONG THE BRAKE FLUID LEVEL IS ADEQUATE, AND THE LEAKAGE IS NOT FROM RESERVOIR CAP BUT FROM SOMEWHERE ELSE IN THE ABS SYSTEM, WHICH WAS NOT CORRECTED THE FIRST TIME. B.THE REPAIR SHOULD HAVE BEEN PART OF NHTSA RECALL 96V099000, WITHOUT ANY CHARGE TO THE OWNER. HOWEVER, THE DEALER, IN CONCERT WITH CHRYSLER CORPORATION, REPLACED THE ABS ACCUMULATOR WITHOUT ANY FACTUAL BASIS AND CHARGED THE VEHICLE OWNER $521.88 FOR IT. EVEN IF ONE ASSUMES THAT THE ACCUMULATOR NEEDED REPLACEMENT, THERE SHOULD NOT BE A $274.38 CHARGE FOR LABOR. BECAUSE IT??S DISMANTLING AND REMOUNTING IS PART OF ABS PISTON, PUMP AND MOTOR REPLACEMENT, WHICH BY DEALER??S OWN ASSERTION WAS COVERED UNDER THE ABOVE RECALL. C.THE DEALER IN IT??S QUEST TO MILK, GOUGE AND HOSE THE CUSTOMER FOR MORE MONEY, DELIBERATELY LEFT THE TPS CONNECTER AJAR DESPITE A SECOND VISIT BY THE OWNER, RENDERING THE VEHICLE UNSAFE STALLING AT OR NEAR IDLE SPEED IN TRAFFIC AND ON HIGHWAYS. *NM

NHTSA ID

10171649

Incident

Sep 19, 2006

Mileage

140,000 mi

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE'S HYDRAULIC BRAKES MALFUNCTIONED EVEN WITH THE USE OF BOTH FEET APPLIED TO THE BRAKE PEDAL. THE VEHICLE'S HAD AN EXTENDED STOPPING DISTANCE WHENEVER THE BRAKES WERE APPLIED. THE BRAKE LIGHT REMAINED ILLUMINATED DURING NORMAL DRIVING CONDITIONS. THE DESIGN WAS ALL 4 WHEEL ANTILOCK BRAKES. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT THE ABS FAILED DUE TO AN ELECTRICAL PROBLEM BUT THE COMPUTER WOULD NOT COMPLY. ALSO, THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE SAME INFORMATION AS THE SERVICE DEALER. THE CONTACT DIAGNOSED THE PROBLEM AND FIXED THE VEHICLE UNDER RECALL# 96V099000.

NHTSA ID

10166551

Incident

Jul 24, 2006

Mileage

180,000 mi

1993 TOWN AND COUNTRY MINI VAN ANTI LOCK BRAKE SYSTEM HAS FAILED ON NUMEROUS OCCASIONS. *TS THE CONSUMER STATED THE ABS AND BRAKE WARNING LIGHT ILLUMINATED . IN ADDITION, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE ACCUMULATOR, PUMP MOTOR, ABS PUMP, AND RELAY WERE ALL REPLACED, HOWEVER THE PROBLEM CONTINUED. THE DEALER STATED THE PROBLEM COULD NOT BE DETERMINED AND /OR NOT REPAIRABLE. *JB

NHTSA ID

10157324

Incident

Dec 30, 2003

DT*: THE CONTACT STATED THE BRAKES ON THE VEHICLE COMPLETELY FAILED. THERE IS A RECALL, #96V099000 CONCERNING THE ANTILOCK BRAKES; HOWEVER THE DEALER INFORMED THE CONTACT THE FAILURE WAS NOT PART OF THE RECALL. AN INDEPENDENT REPAIR SHOP INDICATED THE FAILURE WAS IN FACT THE RECALLED PART.

NHTSA ID

10153782

Incident

Mar 10, 2006

Mileage

137,867 mi

I HAVE HAD MY ABS PUMP REPLACED 4 TIMES UNDER THE RECALL. MOST OF THE TIME THE FILTER ALSO MUST BE REPLACED. WE HAVE SPENT ALMOST $500 ON THIS RELATED REPAIR. WHEN I CALLED THE CUSTOMER ASSISTANCE LINE I WAS TOLD THEY HAD A "COMMITMENT NOT TO ASSIST" AND THAT "THEY WILL NOT HELP". THIS IS COMPLETELY UNACCEPTABLE. TO NOT PROVIDE ANY RECOURSE ON THIS IS PATHETIC. IN ADDITION TO COSTING US ADDITIONAL MONEY, THIS FAILURE HAS PUT ME AND MY FAMILY AT RISK. THE LAST TIME IT FAILED, I CRACKED A BONE IN MY FOOT BECAUSE I HAD TO HIT THE BRAKES SO HARD. TO TREAT A CUSTOMER LIKE THIS IS COMPLETELY UNACCEPTABLE. *JB

NHTSA ID

10148373

Incident

Jan 23, 2006

DT*: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 96V099000 REGARDING THE ABS BRAKES. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE CONTACT SPOKE TO THE MANUFACTURER, WHO HAS CONFIRMED THAT PARTS WERE NOT AVAILABLE.*AK

NHTSA ID

10146975

Incident

Aug 19, 2005

Mileage

75,000 mi

VEHICLE EXPERIENCED A PROBLEM WITH THE ABS BRAKE SYSTEM. DRIVER WAS UNABLE TO PUSH THE BRAKE PEDAL DOWN BEFORE STARTING THE VEHICLE. THERE WAS A SHORT IN THE CONTROLLER ANTI-LOCK BRAKE SYSTEM. OWNER CONTACTED THE DEALER, WHO SAID THE PARTS NEEDED TO REPAIRED. THIS DEFECT WAS NO LONGER AVAILABLE THROUGH CHRYSLER. *AK

NHTSA ID

10111778

Incident

Feb 17, 2005

Mileage

171,655 mi

CONSUMER RECEIVED RECALL 96V099000 CONCERNING ABS BRAKE FAILURE. CONSUMER HAD A CONCERN THAT ABS LIGHT STAYED ON, ILLUMINATING WHILE DRIVING, AND THE BRAKE PEDAL WILL NOT DEPRESS. VEHICLE HAD BEEN TO DEALER ON THREE SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK

NHTSA ID

10091986

Incident

Aug 23, 2004

Mileage

219,000 mi