RoadVitals

1994 Chrysler Town And Country

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
154
Latest Mar 18, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Oct 12, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
6
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15
20 injuries, 0 deaths reported

Overview

Our database contains 154 NHTSA owner-reported complaints for the 1994 Chrysler Town And Country, most frequently naming the brakes, transmission and body & structure categories. 6 safety recalls have been issued covering this model year; 6 NHTSA investigations name it; and 67 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
00V305000

STEERING: STEERING WHEEL/HANDLE BAR

Oct 12, 2000
679,000 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
The risk: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
The remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
DAIMLERCHRYSLER CORPORATIONManufacturer number 897View on NHTSA.gov
99V213000

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Sep 2, 1999
1,318,189 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
The risk: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
The remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
DAIMLERCHRYSLER CORPORATIONView on NHTSA.gov
99V113000

AIR BAGS

May 6, 1999
736,824 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
The risk: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
The remedy: DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.
DAIMLERCHRYSLER CORPORATIONManufacturer number 818View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP96014OpenDefect Petition

DEFECTIVE AIR BAG CRASH SENSOR

Opened Nov 14, 1996

CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICLES] HAVE DEFECTIVE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
DP03002ClosedDefect Petition

STEERING COLUMN SEPARATION

Opened May 7, 2003
Closed Jul 22, 2003

MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.

STEERING:COLUMN
RQ00011ClosedRecall Query

STEERING WHEEL SEPARATION

Opened May 1, 2000
Closed Apr 1, 2002

There is no summary currently available

STEERINGLed to recall 00V305000
EA98006ClosedEngineering Analysis

INADVERTENT AIR BAG DEPLOYMENTS

Opened Feb 27, 1998
Closed May 24, 1999

COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.

AIR BAGSLed to recall 99V113000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 154
Fuel system
Filed Mar 18, 2019

I TOOK MY CAR TO GET IT SMOG TESTED AND THE GUY TOLD ME IT WASN'T GOING TO PASS BECAUSE HE SHOWED ME WHERE THE FUEL RAIL WAS LEAKING GAS AND TOLD ME TO GET IT FIXED AND BRING IT BACK. I KNOW THERE WAS A RECALL FROM 1996 AND UP BUT WHAT ABOUT MY VAN. I DROVE MY VAN AND IT STARTED SMOKING SO I HAD TO CALL A TOW TRUCK AND HAVE IT TOWED HOME SO IT DIDN'T CATCH FIRE.

NHTSA ID
11189779
Incident
Nov 10, 2018
Mileage
143,713 mi
EngineSuspension
Filed Nov 2, 2016

ENGINE COOLING FAN QUIT , ENGINE OVERHEATS POPPING NOISE IN SUSPENSION WHEN CORNING

NHTSA ID
10923762
Incident
Aug 6, 1999
Mileage
98,000 mi
Fuel system
Filed Jan 17, 2012

TL* THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 55 MPH WHEN FUEL BEGIN TO LEAK ONTO THE ENGINE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY A FAULTY O-RING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 204,000.

NHTSA ID
10444049
Incident
Jan 10, 2012
Mileage
204,000 mi
AirbagsVisibility
Filed May 18, 2011

TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. WHILE PARKED THE CONTACT ACTIVATED THE REAR WINDSHIELD WIPER; HOWEVER, FAILED TO FUNCTION. THE CONTACT ALSO NOTICED THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL CONSTANTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THERE WAS A RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 99V113000 (AIR BAGS) WHICH THE VEHICLE WAS INCLUDED IN AND HAD BEEN REPAIRED PRIOR TO THE FAILURE. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 189,000.

NHTSA ID
10401488
Incident
Apr 1, 2011
Mileage
189,000 mi
Interior & seats
Filed Dec 10, 2008

I HAVE HAD TWO PROBLEMS WITH THE DOOR LATCHES. THE FIRST PROBLEM WAS WITH THE DRIVERS SIDE DOOR. THE PLASTIC COATING WORE OFF THE LATCH AND CAUSED IT TO STICK IN THE OPEN POSITION, THEREFORE NOT ALLOWING THE DOOR TO CLOSE. OCCASIONALLY THE DOOR WOULD CLOSE AND THEN GET STUCK IN THE CLOSED POSITION. I FINALLY HAD TO HAVE THE LATCH REPLACED AND I HAVE HAD NO PROBLEMS WITH THAT LATCH SINCE. NOW, 8 MONTHS LATER, THE SIDE SLIDING DOOR HAS THE SAME EXACT PROBLEM. THE DOOR WILL APPEAR TO BE FULLY CLOSED AND THEN FLY OPEN WHILE DRIVING. OTHER TIMES IT WILL NOT OPEN. I WILL BE REPLACING THIS LATCH SOON AND I AM JUST WAITING FOR THE FRONT PASSENGER SIDE LATCH TO FAIL. I HAVE SPOKE TO NUMEROUS PEOPLE AND THIS SEEMS TO BE A PATTERN WITH THIS VEHICLE. *TR

NHTSA ID
10251397
Incident
Dec 5, 2008
Mileage
194,327 mi
Transmission
Filed Aug 18, 2008

TRANSMISSION STARTED SHIFTING REALLY ROUGH AROUND 116,000. PREVIOUS OWNER REPLACED THE TRANSMISSION. WHEN THEY SOLD IT TO US AT AROUND 150,000, THE TRANSMISSION STARTED SHIFTING HARD AGAIN. NOW AT 169,000 IT SHIFTS BACK AND FORTH BETWEEN 2ND AND 3RD GEARS AND IS VERY ROUGH. WHEN SHIFTING INTO REVERSE, IT CLUNKS. THIS IS AFTER WE EVEN TOOK IT IN AND HAD TRANSMISSION FIXED. NO GOOD. *TR

NHTSA ID
10238688
Incident
Feb 13, 2008
Mileage
116,000 mi
Body & structureBrakesOther / unspecified+2 more
Filed Aug 7, 2008

TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.

NHTSA ID
10237368
Incident
Feb 8, 2005
Mileage
116,000 mi
Fuel system
Filed Nov 2, 2006

SMELLED FUEL, OPENED HOOD TO FIND FUEL DRIPPING FROM THE FUEL INJECTOR RAIL. THE FUEL INJECTION DELIVERY SYSTEM LEAKS FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE FUEL INJECTION RAIL. CAUSING A FIRE HAZARD. THIS PROBLEM HAS BEEN ADDRESSED ON OTHER CHRYSLER 3.8L ENGINES BUT NOT THE 1994 TOWN AND COUNTRY. SPOKE TO CHRYSLER REP AND WAS TOLD THEY WOULD NOT HELP SINCE THERE IS NO RECALL ON THIS VEHICLE FOR THIS ONLY ON OVER 1.2 MILLION SIMILAR CHRYSLERS *NM

NHTSA ID
10172496
Incident
Nov 1, 2006
Mileage
150,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

23027

ELECTRICAL SYSTEM:WIRING

Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.

23104

EQUIPMENT; EXTERIOR LIGHTING

05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

23137

EQUIPMENT

Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.

Volume 2, Issue

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Operations Newsletter Updates from Warranty Operations

20244

EQUIPMENT

CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.

22958

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Town And Country by model year
YearComplaintsRecallsInvestigationsIssue Index
2020000—
2019000—
2018010—
2017010—
20165215256.5
20153824156.6
20146364361.4
20136804257.2
20126345258.2
20117733254.6
20101,5565256.2
20097076255.2
20081,9397255.7
20072192153.3
20064314460.4
20058577761.8
20041676155.3
20032456361.5
20024048661.8
20014627359.0
20003067463.7
19993629865.3
199829610663.8
19973889664.3
1996938121463.3
1995584560.6
1994Viewing1546663.5
1993214101262.5
1992135101361.7
199125101159.8
1990134145.9
1989121—
1988021—
1987021—
1986331—
1985021—
1984121—
1983200—
1982010—
1975020—
1974010—
1967110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.