1994 Chrysler Town And Country Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1994 Chrysler Town And Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes2614.3%
- Transmission2513.7%
- Body & structure2413.2%
- Interior & seats189.9%
- Airbags147.7%
- Visibility147.7%
- Engine126.6%
- Powertrain (other)94.9%
- Steering84.4%
- Fuel system63.3%
- Seat belts42.2%
- Driver assistance42.2%
- Other / unspecified42.2%
- Suspension42.2%
- Tires & wheels42.2%
- Heating & air conditioning31.6%
- Exterior lighting21.1%
- Electrical10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
VEHICLE WAS NOT EQUIPPED WITH THE REQUIRED HIGH MOUNTED BRAKE LIGHTS. THE MANUFACTURER WAS REFUSING TO AUTHORIZE THE INSTALLATION OF THE HIGH MOUNTED BRAKE LIGHTS. *AK
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TRANSMISSION STARTED SHIFTING REALLY ROUGH AROUND 116,000. PREVIOUS OWNER REPLACED THE TRANSMISSION. WHEN THEY SOLD IT TO US AT AROUND 150,000, THE TRANSMISSION STARTED SHIFTING HARD AGAIN. NOW AT 169,000 IT SHIFTS BACK AND FORTH BETWEEN 2ND AND 3RD GEARS AND IS VERY ROUGH. WHEN SHIFTING INTO REVERSE, IT CLUNKS. THIS IS AFTER WE EVEN TOOK IT IN AND HAD TRANSMISSION FIXED. NO GOOD. *TR
TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
THE SLIDING DOOR DISCONNECTED FROM THE VEHICLE. *JB
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I HAVE HAD TWO PROBLEMS WITH THE DOOR LATCHES. THE FIRST PROBLEM WAS WITH THE DRIVERS SIDE DOOR. THE PLASTIC COATING WORE OFF THE LATCH AND CAUSED IT TO STICK IN THE OPEN POSITION, THEREFORE NOT ALLOWING THE DOOR TO CLOSE. OCCASIONALLY THE DOOR WOULD CLOSE AND THEN GET STUCK IN THE CLOSED POSITION. I FINALLY HAD TO HAVE THE LATCH REPLACED AND I HAVE HAD NO PROBLEMS WITH THAT LATCH SINCE. NOW, 8 MONTHS LATER, THE SIDE SLIDING DOOR HAS THE SAME EXACT PROBLEM. THE DOOR WILL APPEAR TO BE FULLY CLOSED AND THEN FLY OPEN WHILE DRIVING. OTHER TIMES IT WILL NOT OPEN. I WILL BE REPLACING THIS LATCH SOON AND I AM JUST WAITING FOR THE FRONT PASSENGER SIDE LATCH TO FAIL. I HAVE SPOKE TO NUMEROUS PEOPLE AND THIS SEEMS TO BE A PATTERN WITH THIS VEHICLE. *TR
REPORTING A SECOND INCIDENT WHERE A FIRE HAD OCCURRED UNDER THE DASH WITHIN EIGHT MONTHS APART. FIRST REPAIRS WERE DONE BY DEALER. STILL WAITING ON RESPONSE FROM DEALER OR MANUFACTURER CONCERNING SECOND FIRE INCIDENT. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. WHILE PARKED THE CONTACT ACTIVATED THE REAR WINDSHIELD WIPER; HOWEVER, FAILED TO FUNCTION. THE CONTACT ALSO NOTICED THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL CONSTANTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THERE WAS A RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 99V113000 (AIR BAGS) WHICH THE VEHICLE WAS INCLUDED IN AND HAD BEEN REPAIRED PRIOR TO THE FAILURE. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 189,000.
DT; AT 35 MPH SOMEONE PULLED OUT IN FRONT OF CONSUMER'S VEHICLE AND HIT OTHER VEHICLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. SHE WAS TOLD BY THE MANUFACTURER THAT AIR BAGS WERE NOT GUARANTEED TO DEPLOY IN A CRASH. ALSO, SHE WAS TOLD NOT TO DEPEND ON THE AIR BAGS. THERE WERE 100 VARIABLES IN DEPLOYMENT OF AIR BAGS, AND THERE WAS NO WAY FOR THE MANUFACTURER TO TELL HER OVER THE PHONE WHEN AN AIR BAG WENT OFF. DRIVER SUSTAINED INJURIES, AND WAS TAKEN TO A HOSPITAL. HOWEVER, PASSENGER WAS LIGHTLY HURT AND DID NOT GO TO THE HOSPITAL.*AK *SB *NM
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. WHILE PARKED THE CONTACT ACTIVATED THE REAR WINDSHIELD WIPER; HOWEVER, FAILED TO FUNCTION. THE CONTACT ALSO NOTICED THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL CONSTANTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THERE WAS A RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 99V113000 (AIR BAGS) WHICH THE VEHICLE WAS INCLUDED IN AND HAD BEEN REPAIRED PRIOR TO THE FAILURE. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 189,000.
TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
ENGINE COOLING FAN QUIT , ENGINE OVERHEATS POPPING NOISE IN SUSPENSION WHEN CORNING
WOULD BE DRIVING VEHICLE WHEN FRONT END WOULD VIBRATE CONSTANTLY. TOOK TO DEALER & WAS INFORMED BOTH AXLES WERE BENT & MOTOR MOUNTS WERE WORN OUT. MECHANIC REPLACED BOTH AXLES AND MOTOR MOUNTS. ALSO, WATER PUMP/HEATER AND THERMOSTAT WENT OUT AT 30,000 MILES. PROBLEM WITH THE VIBRATION STILL EXISTS. *AK
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
DIFFERENTIAL PIN SHOT OUT THROUGH TRANSMISSION HOUSING, CAUSING TRANSMISSION TO BLOW. THERE WAS A LOUD BANG WHILE VEHICLE WAS GOING 55MPH. TRANSMISSION SEIZED UP, AND WAS LEAKING. VEHICLE WOULDN'T SHIFT OUT OF 2ND GEAR. VEHICLE HAD NO BRAKES TO ALERT DRIVERS BECAUSE VEHICLE WOULD EVENTUALLY SLOW DOWN BY JERKING IN GEAR. DEALER WAS NOT NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
WAS TRAVELING 30MPH WHEN TRANSMISSION EXPLODED. HAD VEHICLE HAD STOPPED DEAD IN MIDDLE OF TRAFFIC. TOWED TO DEALERSHIP, AND INFORMED THAT A PIN HOLDING TRANS AXLE HAD BROKEN. IT WAS A HOLLOWED PIN THAT WAS USED.*AK
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
CONSUMER COMPLAINED THAT BELTS CONTROLING STEERING CAPABILITIES CONSTANTLY HAD TO BE REPLACED DUE TO WATER DAMAGE. MANUFACTURER ISSUED A TSB FOR PROBLEM. BUT, DEALER REFUSED TO REPAIR BELTS FREE OF CHARGE. PLEASE PROVIDE FURTHER DETAILS. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I TOOK MY CAR TO GET IT SMOG TESTED AND THE GUY TOLD ME IT WASN'T GOING TO PASS BECAUSE HE SHOWED ME WHERE THE FUEL RAIL WAS LEAKING GAS AND TOLD ME TO GET IT FIXED AND BRING IT BACK. I KNOW THERE WAS A RECALL FROM 1996 AND UP BUT WHAT ABOUT MY VAN. I DROVE MY VAN AND IT STARTED SMOKING SO I HAD TO CALL A TOW TRUCK AND HAVE IT TOWED HOME SO IT DIDN'T CATCH FIRE.
TL* THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 55 MPH WHEN FUEL BEGIN TO LEAK ONTO THE ENGINE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY A FAULTY O-RING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 204,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
CONSUMER STATE STHAT THE BACK WINDSHIELD BURNS OUT CONSUMER HAS CALLED THE CHRYSLER MANUFACTURER. ALSO CONSUMER STATE THAT THE SEAT BELT ON THE PASSANGER SIDE IT'S BENT. NLM
THE BELT DOES NOT PROPERLY ENGAGE, WHEN THE BUCKLE IS INSERTED, IT LOCATES BETWEEN THE RECEPTICAL AND THE INSIDE EDGE OF THE BUCKLE, THUS GIVING THE IMPRESSION THAT THE BUCKLE IS ENGAGED. HOWEVER, WHEN PULLED, IT COMES AWAY IMMEDIATELY. THE BELT STRAP ALSO SOMETIMES GETS CAUGHT IN THE DOOR-JAMB ALLOWING FOR AN 8-10 INCH PLAY IN THE BELT WHEN IT IS PULLED BY A HAND-JERK OR AND POSSIBY, AND ACCIDENT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THE CRUISE CONTROL FAILED AFTER 35 TO 40 MINUTES OF DRIVING - CRUISE HEATS UP AND CAUSES TRANSMISSION TO NOT CHANGE FROM LOW GEAR. NLM
WHILE DRIVING VEHICLE ACCELERATED. APPLIED THE BRAKES VERY HARD IN ORDER TO STOP VEHICLE. ALSO, WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY, WHICH ALMOST CAUSED A CRASH. DEALER COULD DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
ROOF RACK AND ATTACHED LOAD SEPARATED FROM THE VEHICLE AT HIGHWAY SPEED WITHOUT WARNING CAUSING LOAD TO FLY OFF INTO OPERATING LANES OF TRAFFIC. THE LOAD WAS SECURED TO THE ROOF RACK USING HEAVY DUTY WEBBING. IT IS NOT POSSIBLE TO SECURE LOAD TO SIDES RAILS- ONLY THROUGH CROSS MEMBERS. CROSS MEMBERS ATTACH TO SIDE RAILS VIA TAB AND SLOT MECHANISM MADE OF PLASTIC. THE SIDE RAILS ARE ALSO MADE OF PLASTIC. THE CROSS MEMBERS BROKE THROUGH THE SLOTS IN THE SIDE RAILS TAKING THE STILL SECURED LOAD WITH THEM. THE PROPERTY DAMAGE INCLUDES MY ESTIMATE FOR THE COST OF ROOF RACK REPLACEMENT AND LOSS OF PERSONAL PROPERTY.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
ENGINE COOLING FAN QUIT , ENGINE OVERHEATS POPPING NOISE IN SUSPENSION WHEN CORNING
WOULD BE DRIVING VEHICLE WHEN FRONT END WOULD VIBRATE CONSTANTLY. TOOK TO DEALER & WAS INFORMED BOTH AXLES WERE BENT & MOTOR MOUNTS WERE WORN OUT. MECHANIC REPLACED BOTH AXLES AND MOTOR MOUNTS. ALSO, WATER PUMP/HEATER AND THERMOSTAT WENT OUT AT 30,000 MILES. PROBLEM WITH THE VIBRATION STILL EXISTS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
RIGHT REAR TIRE IS GETTING BLISTERED IN SIDEWALL OF TIRE, SIZE OF A QUATER. LIFE LINNER STE 205/70R15 DOT # C4M1201 814L, NOT ORGINAL TIRE.*AK
WHILE DRIVING, GOODYEAR TIRE EXPERIENCED BLOWOUT, VEHICLE STARTED WOBBLING, CONSUMER WAS ABLE TO SLOW DOWN AND PULL OFF THE ROAD, BLOWOUT OCCURRED ON THE INSIDE WALL, TIRE HAD 36763 MILES ON IT AT THE TIME, TIRES ARE GOODYEAR INFINITRED, SIZE P205/75R15, DOT 3CHR158. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
EVAPORATOR CORE FAILED, AND REPLACEMENT FAILED AGAIN AFTER 6 MONTHS.*AK
REARVIEW WINDSHIELD WIPERS ARE NOT WORKING. ALSO, A/C UNIT ISN'T WORKING AT ALL. DEALER CAN'T DETERMINE THE PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE CONSUMER STATED THE HEADLIGHT LENS GRADUALLY TURNED YELLOW WHICH CAUSED POOR ILLUMINATION. THE DRIVER HAD DIFFICULTY DRIVING AT NIGHT DUE TO INSUFFICIENT LIGHTING. *AK *JB
HEADLIGHTS NOT ALIGNED CORRECTLY, CAUSING POOR VISION. TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TENSIONER BELT MALFUNCTION WHEN RIDING THROUGH PUDDLES, RESULTING IN HARD STEERING, REPLACE TENSIONER BELT DRIVE. TT WINDSHIELD WIPER MOTOR FAILED, DEALER REPLACED. SLIDING DOOR WINDOW POPS OPEN WHEN DOOR IS CLOSED DUE TO LATCH FAILURE. POWER WINDOW MOTOR FAILED. BATTERY FAILED. TIRE LEAK(NO SPECIFIC TIRE INFORMATION GIVEN). *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .