Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1994 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CONSUMER COMPLAINED THAT BELTS CONTROLING STEERING CAPABILITIES CONSTANTLY HAD TO BE REPLACED DUE TO WATER DAMAGE. MANUFACTURER ISSUED A TSB FOR PROBLEM. BUT, DEALER REFUSED TO REPAIR BELTS FREE OF CHARGE. PLEASE PROVIDE FURTHER DETAILS. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
I HAVE 2 SON-IN-LAWS WHO HAVE HAD SIMILAR FAILURE AND AFTER QUESTIONING SEVERAL DEALER REPAIR FACIITIES THIS APPEARS TO BE A DESIGN DEFAULT. WHEN THE BOLT SHEARS THAT HOLDS THE PULLEY YOU LOSE ALL POWER, COOLING, STEERING CAPABILITY AND HAD I BEEN TRAVELING DOWN I-95 AT THE POSTED SPEED LIMIT I WOULD HAVE SURELY BEEN INVOLVED IN AN ACCIDENT. I CONTACTED CHRYSLER CUSTOMER RELATIONS AT THEIR 1-800 NUMBER AND THEY INFORMED ME THAT THIS WAS NOT A COVERED ITEM IN EXTENDED WARRANTY AND THAT THEY WOULD NOT COVER ANY REPAIRS. CHRYSLER SURELY KNOWS THE REPAIR RATE ON THIS ITEM AND IF THE RATE IS HIGHER THAN NORMAL THEY SHOULD INSPECT TO DETERMINE IF THE BOLT THEY USED WAS SUBSTANDARD. *AK
STEERING WHEEL INSTALLED WITH THE WRONG FLUID CAUSING THE VEHICLE TO TURN HARD.
STEERING FAILURE, CAUSING VEHICLE TO LOSE CONTROL/ACCIDENT.
WHILE DRIVING THE SPINDLE BROKE ON THE TIRE, CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING. THE AIR BAG DID NOT DEPLOY , AND THIS TRUCK HAD DUAL AIR BAGS. THE DRIVER WAS GOING 45MPH WHEN THE SPINDLE BROKE. *AK
POWER STEERING BELT TENSIONER FRACTURED AND BROKE OFF. TT *SLC
TENSIONER BELT MALFUNCTION WHEN RIDING THROUGH PUDDLES, RESULTING IN HARD STEERING, REPLACE TENSIONER BELT DRIVE. TT WINDSHIELD WIPER MOTOR FAILED, DEALER REPLACED. SLIDING DOOR WINDOW POPS OPEN WHEN DOOR IS CLOSED DUE TO LATCH FAILURE. POWER WINDOW MOTOR FAILED. BATTERY FAILED. TIRE LEAK(NO SPECIFIC TIRE INFORMATION GIVEN). *SLC
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .