RoadVitals

1999 Chrysler Town And Country Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
362
Latest Jun 5, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
46

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Chrysler Town And Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

59
reports

From owner reports, verbatim

AIR BAG LIGHT CONSTANTLY ON, NO HORN NO CRUISE CONTROL NO RADIO CONTROL. WENT TO DEALER FOR RECALL ON AIRBAG STEERING WHEEL CLOCK SPRING AND WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTIC AND ALSO PAY FOR PART " IN CASE IT WAS NOT COVERED. THIS IS NOT HOW A SAFETY RECALL SHOULD BE PERFORMED TO MY UNDERSTANDING

NHTSA ID 11256627 · filed Sep 19, 2019

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID 10783457 · filed Oct 19, 2015
All 59 reports naming airbags

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

51
reports

From owner reports, verbatim

MY PROBLEM IS IN THE IGNITION SWITCH, WHICH IS AFFECTING THE AIR CONDITIONER AND BLINKERS , AT THE SAME TIME , I TESTED THE VAN WHILE IT WAS RUNNING I MOVED THE IGNITION KEY AND THE AIR CONDITIONING AND BLINKERS WOULD WORK. STARTED WELL VAN WAS STATIONARY IN MY DRIVEWAY 10/1/2016.

NHTSA ID 10911026 · filed Oct 2, 2016

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. ON SEVERAL OCCASIONS, THE INSTRUMENT PANEL FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

NHTSA ID 10811657 · filed Dec 22, 2015
All 51 reports naming electrical

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

45
reports

From owner reports, verbatim

I WAS DRIVING ON STREET AND BRAKES WENT OUT. DID NOT HIT ANYONE BUT HAD TO DRIVE TO SHOP DO TO NO BRAKES VERY SLOW. BRAKES LINE RUSTED OUT AND HAD TO REPLACE BRAKE LINES USED EMERGENCY BRAKE TO STOP AND GO. ALL PARTS OF VAN IS RUSTING FRAME THAT HOLDS MOTOR IN RUSTED AND CAN NOT TRADE IN DO TO DEALER SAID IT IS A SAFETY FACTOR AND IT CAN NOT BE REPAIRED DO TO RUST.

NHTSA ID 10891743 · filed Jul 29, 2016

TL* THE CONTACT OWNED A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT SMOKE EMITTED UNDER THE HOOD. WITHIN MINUTES, THE HOOD CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

NHTSA ID 10722836 · filed Jun 2, 2015
All 45 reports naming engine

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

44
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HEATED PASSENGER SIDE SEAT CAUGHT FIRE. THE VEHICLE SUSTAINED APPROXIMATELY $10,000 WORTH OF DAMAGES. THE FAILURE BEGAN WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, AND THE SEAT BEGAN SMOKING. HE PULLED OFF THE ROAD AND THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AT THE SCENE. A POLICE REPORT WAS FILED. CHRYSLER STATED THAT THERE WERE NO DEFECTS AND THE FAILURE WAS DUE TO HOW THE VEHICLE WAS DRIVEN BY THE OWNER. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 178,000.

NHTSA ID 10216924 · filed Feb 4, 2008

1999 CHRYSLER TOWN & COUNTRY LIMITED: PROBLEM(S) WORSENING - BECOMING MORE FREQUENT OVER LAST 3 YRS: START VAN, RUNS 5-10 SECS, THEN SHUTS OFF, DISCONNECT BATTERY-WAIT 3 MINS, CRANKED IN BEGINNING, NOW ONLY 50/50: SECURITY SYSTEM ACTIVATES AND SHUT SYSTEM DOWN 24 HRS, DISCONNECT BATTERY BUT NO STARTL 24 HOURS, HAD NEW KEY MADE AT DEALERSHIP USE VIN, PROBLEMS PERSISTS: REAR VENT WINDOWS STOPPED WORKING, CHANGED MOTORS AND SWITCHES, PROBLEM CONTINUES: HEATER IN SEATS RECALLED, DEALER REPLACED; HEATERS ON RECALL BUT WOULD NOT REPLACE BOTTOM COVER(LEATHER)HAS HOLE FROM WHERE HEATER BURNING THROUGH, NOW HEATERS COME ON/OFF AT WILL: GAUGES GO OFF WITH ENGINE RUNNING, BACK ON WHEN THEY GET READY: RADIO AND POWER WINDOWS INTERMITTENT: TRANSMISSION WILL NOT SHIFT FROM FIRST WHEN EXITING INTERSTATE AFTER TRAVELING IN OD FOR 100 MILES, HAPPENED 3-4 TIMES, NOT CONTINUOUS: ALARM SOUNDS IN MIDDLE OF NIGHT AND WHEN STANDING IN STREET 25FT+ BEHIND THE VAN; MANUFACTURED ON 4/17/98 SO 1999 HAS MOSTLY 1998 PARTS, REAL PROBLEMATIC WHEN PURCHASING PARTS: NOTE: HAVE TWO 1999 T&C LIMITEDS, ONE HAVING THESE PROBLEMS THE OTHER (RED) ONLY PAINT CLEAR COAT PEELING; HAD TO TOW VAN SEVERAL TIMES. NOW HAVING THE INSTRUMENT CLUSTER AND LOCK SWITCH IN DRIVER'S DOOR REPLACE. NEXT STEP CHANGE BCM: I AM THROWING $1S AT VAN, DEALERSHIPS (MORE THAN ONE) SAY NO IDEA CAUSATION. DEALER HAS REPLACED BATTERY, CABLES, BELT, MAINTENANCE ON TRANSMISSION +). YOUR URL FROM CHAT ROOMS AND FORUMS. MANY OTHERS HAVING SAME OR SIMILAR PROBLEMS. NO LUCK WITH THEIR LOCAL DEALERSHIPS EITHER. HAVE OWNED MANY CHRYSLER AND DODGE PRODUCTS, THESE MAY BE LAST! THANK YOU. PASTOR STEVE RANDALL *TR

NHTSA ID 10203097 · filed Sep 15, 2007
All 44 reports naming heating & air conditioning

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

36
reports

From owner reports, verbatim

1999 CHRYSLER TOWN & COUNTRY LIMITED: PROBLEM(S) WORSENING - BECOMING MORE FREQUENT OVER LAST 3 YRS: START VAN, RUNS 5-10 SECS, THEN SHUTS OFF, DISCONNECT BATTERY-WAIT 3 MINS, CRANKED IN BEGINNING, NOW ONLY 50/50: SECURITY SYSTEM ACTIVATES AND SHUT SYSTEM DOWN 24 HRS, DISCONNECT BATTERY BUT NO STARTL 24 HOURS, HAD NEW KEY MADE AT DEALERSHIP USE VIN, PROBLEMS PERSISTS: REAR VENT WINDOWS STOPPED WORKING, CHANGED MOTORS AND SWITCHES, PROBLEM CONTINUES: HEATER IN SEATS RECALLED, DEALER REPLACED; HEATERS ON RECALL BUT WOULD NOT REPLACE BOTTOM COVER(LEATHER)HAS HOLE FROM WHERE HEATER BURNING THROUGH, NOW HEATERS COME ON/OFF AT WILL: GAUGES GO OFF WITH ENGINE RUNNING, BACK ON WHEN THEY GET READY: RADIO AND POWER WINDOWS INTERMITTENT: TRANSMISSION WILL NOT SHIFT FROM FIRST WHEN EXITING INTERSTATE AFTER TRAVELING IN OD FOR 100 MILES, HAPPENED 3-4 TIMES, NOT CONTINUOUS: ALARM SOUNDS IN MIDDLE OF NIGHT AND WHEN STANDING IN STREET 25FT+ BEHIND THE VAN; MANUFACTURED ON 4/17/98 SO 1999 HAS MOSTLY 1998 PARTS, REAL PROBLEMATIC WHEN PURCHASING PARTS: NOTE: HAVE TWO 1999 T&C LIMITEDS, ONE HAVING THESE PROBLEMS THE OTHER (RED) ONLY PAINT CLEAR COAT PEELING; HAD TO TOW VAN SEVERAL TIMES. NOW HAVING THE INSTRUMENT CLUSTER AND LOCK SWITCH IN DRIVER'S DOOR REPLACE. NEXT STEP CHANGE BCM: I AM THROWING $1S AT VAN, DEALERSHIPS (MORE THAN ONE) SAY NO IDEA CAUSATION. DEALER HAS REPLACED BATTERY, CABLES, BELT, MAINTENANCE ON TRANSMISSION +). YOUR URL FROM CHAT ROOMS AND FORUMS. MANY OTHERS HAVING SAME OR SIMILAR PROBLEMS. NO LUCK WITH THEIR LOCAL DEALERSHIPS EITHER. HAVE OWNED MANY CHRYSLER AND DODGE PRODUCTS, THESE MAY BE LAST! THANK YOU. PASTOR STEVE RANDALL *TR

NHTSA ID 10203097 · filed Sep 15, 2007

THERE IS NOT A LOCKING MECHANISM TO PUTTING THE CAR IN GEAR WHILE DEPRESSING THE BRAKE. I NOTICED IT BY ACCIDENT ONE DAY WHILE I WAS CLEANING IT AND ACCIDENTALLY PULLED IT INTO GEAR. NOT ONLY IS THIS A MAJOR SAFETY CONCERN BUT IS ALSO A THEFT ISSUE. CHRYSLER REALLY NEEDS TO STEP UP TO THE PLATE WITH SOME OF THE MAJOR SAFETY ISSUES WITH THIS VEHICLE! *NM

NHTSA ID 10175142 · filed Dec 4, 2006
All 36 reports naming transmission

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

32
reports

From owner reports, verbatim

Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed rusting in the strut towers. This problem started happening approximately when it was just 10 years old or less and got worse and worse over the years. I have not driven it for many years because it seems very unsafe.

NHTSA ID 11592632 · filed Jun 5, 2024

WANTED TO TRADE VAN IN AND THEY TOLD ME DO TO SAFETY FACTORS COULD NOT TAKE IN ON A TRADE. SAID THAT THE RUST ON VAN UNDER CARRIAGE WAS SO BAD THAT MOTOR COULD FALL OUT AND IT WAS NOT WORTH TAKING IN ON A TRADE DO TO THIS PROBLEM

NHTSA ID 10891744 · filed Jul 29, 2016
All 32 reports naming suspension

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

28
reports

From owner reports, verbatim

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE REAR PASSENGER WHEEL SEPARATED FROM THE VEHICLE ONCE AND THE FRONT DRIVER WHEEL TWICE WITHOUT WARNING. EACH TIME THE VEHICLE WAS MANEUVERED OFF THE ROAD, AND TOWED TO INDEPENDENT REPAIR SHOPS, WHO REPAIRED THE DAMAGE TO THE BRAKES AND THE HUB HOWEVER, THE PROBLEM COULD NOT BE DETERMINED. THE DEALER WAS NOT CONTACTED.

NHTSA ID 10176212 · filed Dec 15, 2006

DT*: THE CONTACT STATED THE LEFT FRONT AND BOTH REAR WHEEL RIMS ARE CORRODED ON THE INSIDE. DUE TO THE CORROSION THE TIRES WILL NOT REMAIN INFLATED. THE VEHICLE WAS TAKEN TO A BODY REPAIR TECHNICIAN.

NHTSA ID 10155375 · filed Apr 14, 2006
All 28 reports naming other / unspecified

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

27
reports

From owner reports, verbatim

I WAS DRIVING ON STREET AND BRAKES WENT OUT. DID NOT HIT ANYONE BUT HAD TO DRIVE TO SHOP DO TO NO BRAKES VERY SLOW. BRAKES LINE RUSTED OUT AND HAD TO REPLACE BRAKE LINES USED EMERGENCY BRAKE TO STOP AND GO. ALL PARTS OF VAN IS RUSTING FRAME THAT HOLDS MOTOR IN RUSTED AND CAN NOT TRADE IN DO TO DEALER SAID IT IS A SAFETY FACTOR AND IT CAN NOT BE REPAIRED DO TO RUST.

NHTSA ID 10891743 · filed Jul 29, 2016

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STARTED, THE GEARS COULD BE SHIFTED WITHOUT THE CONTACT DEPRESSING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE BRAKE SHIFT INTERLOCK WAS NOT PLACED IN THAT PARTICULAR YEAR, MAKE AND MODEL VEHICLE. THEREFORE, THE FAILURE WAS CONSIDERED A NORMAL CHARACTERISTIC OF THE PARTICULAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE CURRENT MILEAGE WAS APPROXIMATELY 185,000.

NHTSA ID 10489295 · filed Dec 19, 2012
All 27 reports naming brakes

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

25
reports

From owner reports, verbatim

DRIVING VAN IN THE RAIN, NOTICED THE STEERING BECAME EXTREMELY DIFFICULT. I ALSO NOTICED THAT THE LIGHTS AD POWER STARTED TO DIM. IN THAT CASE, I PULLED OVER TO SEE WHAT THE ISSUE WAS. I NOTICED THAT THE SERPENTINE BELT HAD COME OFF THE PULLEYS. I HAVE HAD OTHER MINI-VANS ESPECIALLY DODGES AND HAVE NOTICED THEY ALL SEEM TO DO THE SAME THING WHEN IT COMES TO RAIN, SNOW, ICE. YOU WOULD THINK THEY WOULD RESOLVE THIS ISSUE AS IT IS A SAFETY ISSUE. I'VE LEARNED FROM MY PREVIOUS DODGE CARAVANS HOW TO PUT THE SERPENTINE BELT BACK ON, BUT IT REALLY IS A SAFETY ISSUE AS THIS COULD LEAVE YOU STRANDED AND VERY COSTLY (MONEY AND TIME WISE) IF YOU DON'T KNOW HOW TO PUT IT BACK ON. AS A CONSUMER, I WILL NOT BE PURCHASING ANOTHER DODGE OR CHRYSLER MINIVAN AGAIN DUE TO THIS ISSUE! *TR

NHTSA ID 10594450 · filed May 27, 2014

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING IN RAINY WEATHER AT APPROXIMATELY 55 MPH WHEN SHE TRAVELED OVER A PUDDLE OF WATER AND THE STEERING WHEEL SEIZED. THE BATTERY WARNING LIGHT AND THE KEY ICON ILLUMINATED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE CONTACT MOVED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

NHTSA ID 10531672 · filed Jul 24, 2013
All 25 reports naming steering

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

18
reports

From owner reports, verbatim

THE HEATED SEAT ON THE DRIVER SIDE WAS HEATING UP SO HOT THAT IT WOULD BURN YOUR BOTTOM. NOW IT HAS SEIZES TO WORK EVEN WITH REPAIRS.

NHTSA ID 11277691 · filed Nov 2, 2019

NO CRASH INVOLVED...NOTICED AFTER A RAINSTORM HERE ON THE COAST, THAT THERE WAS THE SOUND OF WATER ROLLING BACK AND FORTH IN THE DASH AREA WHEN I WAS DRIVING..NOT ONLY THAT, BUT THERE WAS A SIGNIFICANT(HUGE FLOOD) OF WATER COMING INTO THE PASSENGER COMPARTMENT FROM THE DASH AREA IMMEDIATELY IN FRONT OF THE PASSENGER SEAT...ENOUGH WATER THAT MY CARPETING WAS COMPLETELY SOAKED, AND RUINED. AFTER THIS HAPPENED MANY TIMES..I FINALLY FIGURED OUT WHAT IT WAS..THERE IS SOME SORT OF DRAIN HOSE TO A WATER COLLECTION RESERVOIR UNDER THE WINDSHIELD...WHICH CAN BE DISCONNECTED TO DRAIN, BUT IN THE EVENT OF DEBRIS WASHING INTO IT...WOULD CLOG UP AND OVERFLOW..RESULTING IN THE DESCRIBED CONDITION..THIS IS VERY POOR DESIGN IN MY OPINION..SOME OF FOLKS I HAVE HAD THIS TO..DID NOT HAVE A CLUE WHAT WAS GOING ON...I HAVE NOT SAID ANYTHING TO CHRYSLER ABOUT THIS...BUT THINK IT IS NOT JUST ME WHO HAS THE ISSUE..AND IT ALSO COULD BE A CONTRIBUTOR TO SOME OF THE OTHER ISSUES I HAVE READ ABOUT..PARTICULARLY THE CONDENSATION ISSUE AND THE AIRBAG ISSUE..I AM CONCERNED THAT THE ELECTRONICS WILL FAIL...PLEASE ADVISE...I AM PICKING A RANDOM DATE WHEN IT FIRST HAPPENED...ALSO..HAS OCCURRED MANY TIMES SINCE UNLESS I CLEAN THE DRAIN HOSES...NEVER HAD THIS HAPPEN ON ANY OTHER VEHICLE...? *TR

NHTSA ID 10218438 · filed Feb 18, 2008
All 18 reports naming interior & seats

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

17
reports

From owner reports, verbatim

Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed rusting in the strut towers. This problem started happening approximately when it was just 10 years old or less and got worse and worse over the years. I have not driven it for many years because it seems very unsafe.

NHTSA ID 11592632 · filed Jun 5, 2024

IT HAD BEEN RAINING BUT HAD STOPPED. I WAS MAKING A RIGHT HAND TURN WHEN MY RIGHT TIRE WENT THROUGH APPROXIMATELY 2-4" OF WATER IN THE GUTTER. I IMMEDIATELY LOST CONTROL OF THE STEERING AND VEERED INTO THE OPPOSITE LANE. FORTUNATELY THERE WERE NO CARS IN THAT LANE. I HAD DIFFICULTY STEERING AND THE ENGINE BEGAN TO OVERHEAT. I WAS FORTUNATE THE GARAGE WAS AROUND THE CORNER. THE BELT HAD SLIPPED OFF THE PULLEYS. THE BELT HAD NOT BROKEN, ONLY SLIPPED OFF. THEY SAID I WAS THE 3RD TOWN AND COUNTRY THAT DAY THAT HAD TO HAVE THE BELT PUT BACK ON DUE TO THE WET WEATHER, AND THAT IT WAS A PROBLEM WITH MODEL FOR MANY YEARS. THIS IS THE 3RD TIME TO SEND THIS REPORT. WHEN I HIT "VERIFY" EVERYTHING GOES BLANK. *TR

NHTSA ID 10468365 · filed Jul 30, 2012
All 17 reports naming body & structure

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

16
reports

From owner reports, verbatim

AIR BAG LIGHT CONSTANTLY ON, NO HORN NO CRUISE CONTROL NO RADIO CONTROL. WENT TO DEALER FOR RECALL ON AIRBAG STEERING WHEEL CLOCK SPRING AND WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTIC AND ALSO PAY FOR PART " IN CASE IT WAS NOT COVERED. THIS IS NOT HOW A SAFETY RECALL SHOULD BE PERFORMED TO MY UNDERSTANDING

NHTSA ID 11256627 · filed Sep 19, 2019

I WAS PULLING INTO GAS STATION WHEN THE VAN SUDDENLY ACCELERATED BY ITSELF. *TR

NHTSA ID 10315962 · filed Mar 2, 2010
All 16 reports naming driver assistance

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

13
reports

From owner reports, verbatim

FUEL INJECTOR RAIL FAILURE. WOULD LIKE TO KNOW IF THERE WAS A RECALL ON THIS AND IF THE REPAIR IS COVERED UNDER A RECALL. GAS IS LEAKING FROM THE FUEL INJECTOR RAIL, AND VAN WAS CHUGGING. THANK YOU IN ADVANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10906069 · filed Sep 13, 2016

WHEN I WENT TO VISIT MY WIFE AT THE NURSING HOME WHERE SHE IS, AFTER I GOT IN MY VAN TO GO HOME I ONLY MADE IT A COUPLE MILES THE GAUGES WENT GOOFY THEN THE MOTOR QUIT, I HAD NO CLUE A RELATIVE OWNS A WRECKER SERVICE SO HE CAME AND TOWED ME HOME. THE NEXT DAY I TRIED TO START IT BUT NO LUCK, WHEN I FIRST GOT THE VAN IT DID SOMETHING JUST LIKE THIS SO I FIGURED IT COULD BE THE BRAIN SO I GOT ONE AND PUT IT IN, NOTHING SO WHILE TURNING THE ENGINE OVER I DIDN'T HEAR THE FUEL PUMP SO I BOUGHT A REPLACEMENT. AFTER GOING THROUGH ALL OF THAT IT STILL WOULD TURN BUT NOT START A MECHANIC CAME OUT TO LOOK AT IT AND SEE IF HE COULD FIGURE OUT WHY IT DIDN'T START AFTER LOOKING AT IT HE SAID THAT IT WAS PROBABLY THE FUEL SHUT OFF RELAY, THAT'S WHERE IT IS,I NEED TO FIND WHERE THE CUTOFF RELAY IS LOCATED SO I CAN RESET IT.

NHTSA ID 10897839 · filed Aug 23, 2016
All 13 reports naming fuel system

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

12
reports

From owner reports, verbatim

I BOUGHT 4 DOUGLAS P215/65R16BW TIRES FROM WAL-MART IN PISCATAWAY, NJ IN FEBRUARY, 2006. THOSE DOUGLAS TIRES WERE ACKNOWLEDGED TO HAVE BEEN FABRICATED BY GOODYEAR TO WAL-MART'S SPECS. MY VEHICLE IS A CHRYSLER TOWN & COUNTRY LTD, WHICH FOR ME HAS BEEN A WONDERFUL, RELIABLE VEHICLE. I HAVE DRIVEN THE CAR 20,000 MILES SINCE THEN. THE TIRES SHOW ONLY MODEST WEAR AND I THOUGHT WERE PERFORMING WELL, DRIVEN MOSTLY IN FLORIDA, WHERE I NOW RESIDE. SIX TIMES SINCE THEN I HAVE TAKEN THE CAR TO A WAL-MART STORE BECAUSE OF A SLOW LEAK IN THE TIRES (I HAD PURCHASED LIFETIME SERVICE), AND EACH TIME SOME WORK WAS DONE WHICH TEMPORARILY SEEMED TO RESOLVE THE PROBLEM. THIS WEEK I TOOK THE CAR IN BECAUSE THE AIR LEAKAGE HAS BECOME MORE SEVERE. I WAS TOLD THAT NOTHING COULD BE DONE BECAUSE THE TIRES HAVE "DRY ROT" CAUSED BY EXPOSURE TO WARM PAVEMENT AND SUNLIGHT. THEY WILL NOT TOUCH THE TIRES BECAUSE THE BEAD IS SO DELICATE IT COULD BREAK AT ANY MOMENT. I AM NOW AFRAID TO DRIVE THE CAR LEST A CATASTROPHIC FAILURE INJURE ME, MY FAMILY, OR OTHERS ON THE HIGHWAY.

NHTSA ID 10323572 · filed Apr 3, 2010

CHROME RIMS AND WHEELS ARE PEELING, THIS IS CAUSING THE VEHICLE TIRES TO FLATTEN. *AK

NHTSA ID 10045016 · filed Oct 29, 2003
All 12 reports naming tires & wheels

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

10
reports

From owner reports, verbatim

NO CRASH INVOLVED...NOTICED AFTER A RAINSTORM HERE ON THE COAST, THAT THERE WAS THE SOUND OF WATER ROLLING BACK AND FORTH IN THE DASH AREA WHEN I WAS DRIVING..NOT ONLY THAT, BUT THERE WAS A SIGNIFICANT(HUGE FLOOD) OF WATER COMING INTO THE PASSENGER COMPARTMENT FROM THE DASH AREA IMMEDIATELY IN FRONT OF THE PASSENGER SEAT...ENOUGH WATER THAT MY CARPETING WAS COMPLETELY SOAKED, AND RUINED. AFTER THIS HAPPENED MANY TIMES..I FINALLY FIGURED OUT WHAT IT WAS..THERE IS SOME SORT OF DRAIN HOSE TO A WATER COLLECTION RESERVOIR UNDER THE WINDSHIELD...WHICH CAN BE DISCONNECTED TO DRAIN, BUT IN THE EVENT OF DEBRIS WASHING INTO IT...WOULD CLOG UP AND OVERFLOW..RESULTING IN THE DESCRIBED CONDITION..THIS IS VERY POOR DESIGN IN MY OPINION..SOME OF FOLKS I HAVE HAD THIS TO..DID NOT HAVE A CLUE WHAT WAS GOING ON...I HAVE NOT SAID ANYTHING TO CHRYSLER ABOUT THIS...BUT THINK IT IS NOT JUST ME WHO HAS THE ISSUE..AND IT ALSO COULD BE A CONTRIBUTOR TO SOME OF THE OTHER ISSUES I HAVE READ ABOUT..PARTICULARLY THE CONDENSATION ISSUE AND THE AIRBAG ISSUE..I AM CONCERNED THAT THE ELECTRONICS WILL FAIL...PLEASE ADVISE...I AM PICKING A RANDOM DATE WHEN IT FIRST HAPPENED...ALSO..HAS OCCURRED MANY TIMES SINCE UNLESS I CLEAN THE DRAIN HOSES...NEVER HAD THIS HAPPEN ON ANY OTHER VEHICLE...? *TR

NHTSA ID 10218438 · filed Feb 18, 2008

CHRYSLER TOWN AND COUNTRY 1999 3.8 L (1) EVENTS LEADING UP TO THE FAILURE: RAIN (2) FAILURE AND ITS CONSEQUENCES: DASH LIGHTS FLICKERING, WINDSHIELD WIPERS STOP AND START, POWER LOCKS UNLOCK AT HIGHWAY SPEED. (3) WHAT WAS DONE TO CORRECT THE FAILURE: CALLED DEALERSHIP & SET UP APPOINTMENT. *JB

NHTSA ID 10182077 · filed Feb 9, 2007
All 10 reports naming visibility

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

8
reports

From owner reports, verbatim

I WAS DRIVING ON STREET AND BRAKES WENT OUT. DID NOT HIT ANYONE BUT HAD TO DRIVE TO SHOP DO TO NO BRAKES VERY SLOW. BRAKES LINE RUSTED OUT AND HAD TO REPLACE BRAKE LINES USED EMERGENCY BRAKE TO STOP AND GO. ALL PARTS OF VAN IS RUSTING FRAME THAT HOLDS MOTOR IN RUSTED AND CAN NOT TRADE IN DO TO DEALER SAID IT IS A SAFETY FACTOR AND IT CAN NOT BE REPAIRED DO TO RUST.

NHTSA ID 10891743 · filed Jul 29, 2016

ON THIS DAY I WAS SITING IN MY VAN WITH THE IGNITION IN THE ON POSITION RESETTING MY CLOCKS IN THE VEHICLE I RESTED MY HAND ON THE SHIFTER WHEN IT RELEASED FROM PARK INTO REVERSE GEAR WITHOUT THE ENGINE RUNNING THERE ARE NO BRAKES BECAUSE OF POWER BRAKING YOU CANT STOP ON A DIME SO I QUICKLY ENGAGED THE PARKING BRAKE TO STOP THE VEHICLE FROM ROLLING DOWN MY DRIVE. I IMMEDIATELY CONTACTED CHRYSLER WHO CLAIMS THEY ARE NOT RESPONSIBLE FOR THIS ISSUE SINCE THEY DID NOT INSTALL THIS SAFTEY FEATURE ON ANY CHRYSLER TOWN AND COUNTRY VAN TO DATE ALSO I HAVE AN ISSUE WITH WHEN IT RAINS THE SERPENTINE BELT FALLS OFF THE PULLEYS IF WATER SPLASHES UP ONTO THE BELT ITSELF CAUSING LOSS OF BRAKES AND STEERING DUE TO THIS DEFECT CHRYSLER IS AWARE OF THIS ISSUE BUT AGAIN REFUSES TO RECALL THE VEHICLES FOR A SAFER FIX SOMETHING NEEDS TO BE DONE BEOFE THEY KILL SOMEONE. *TR

NHTSA ID 10465735 · filed Jul 15, 2012
All 8 reports naming powertrain (other)

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

8
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1999 CHRYSLER TOWN AND COUNTRY. ON OCCASION, THE VEHICLE WOULD NOT START. ALSO, WHILE DRIVING, THE HEADLIGHTS WOULD SUDDENLY SHUT OFF. FOR EACH FAILURE, THE CONTACT INDICATED THAT BANGING ON THE DASHBOARD WOULD RESOLVE THE ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS AND THE BATTERY, STARTER, AND COMPUTER WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID 10780707 · filed Oct 8, 2015

TL* - THE CONTACT STATED THAT THE HEADLIGHT LENS STARTED TO FOG UP AFTER 8 MONTHS OF DRIVING HIS 1999 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THIS LIMITED HIS VISILBILTY WHILE DRIVINING AT NIGHT.*AK

NHTSA ID 10177327 · filed Dec 29, 2006
All 8 reports naming exterior lighting

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

6
reports

From owner reports, verbatim

THE DEALERSHIP TELLS ME THAT THE SEAT BELTS WILL NOT ACTIVATE UNLESS THERE IS IMPACT. I WOULD LIKE YOU TO OPEN AN OFFICIAL COMPLAINT, SINCE I HAVE TESTED SEVERAL OTHER CARS, AND THEY DO NOT REQUIRE IMPACT BEFORE THE SEAT BELT STOPS. IN OTHER CARS, THE SEAT BELT CAN BE PULLED QUICKLY, AND THE BELT IMMEDIATELY STOPS. IN MY MINIVAN, THE BELT JUST CONTINUES OUT. HAVE ALSO TRIED BRAKING SUDDENLY, AND THE SELT BELT DOES NOT GET ACTIVATED. THIS IS TRUE FOR ALL 4 CAPTAIN SEATS IN MY CAR. HAVE RESEARCHED ON WEB SITE WWW.UNSAFEBELTS.COM - AS PER THIS WEB SITE, THE CHRYSLER 1999 MINIVAN IS UNSAFE SINCE IT USES GEN3 TYPE BELTS. REQUEST YOU TO EVALUATE.*AK

NHTSA ID 10100244 · filed Nov 20, 2004

MY 1995 DODGE CARAVAN AND MY 1999 CHRYSLER TOWN&COUNTRY BOTH HAVE GEN 3 DEFECTIVE SEAT BELTS IN THEM. THEY NEED TO BE RECALLED AND REPLACED. *NLM

NHTSA ID 10016664 · filed Apr 28, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .