RoadVitals

1999 Chrysler Town And Country Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Nov 2, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 362 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1999 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Nov 2, 2019

THE HEATED SEAT ON THE DRIVER SIDE WAS HEATING UP SO HOT THAT IT WOULD BURN YOUR BOTTOM. NOW IT HAS SEIZES TO WORK EVEN WITH REPAIRS.

NHTSA ID
11277691
Incident
Nov 2, 2019
Mileage
205,000 mi
AirbagsBody & structureElectrical+2 more
Filed Feb 18, 2008

NO CRASH INVOLVED...NOTICED AFTER A RAINSTORM HERE ON THE COAST, THAT THERE WAS THE SOUND OF WATER ROLLING BACK AND FORTH IN THE DASH AREA WHEN I WAS DRIVING..NOT ONLY THAT, BUT THERE WAS A SIGNIFICANT(HUGE FLOOD) OF WATER COMING INTO THE PASSENGER COMPARTMENT FROM THE DASH AREA IMMEDIATELY IN FRONT OF THE PASSENGER SEAT...ENOUGH WATER THAT MY CARPETING WAS COMPLETELY SOAKED, AND RUINED. AFTER THIS HAPPENED MANY TIMES..I FINALLY FIGURED OUT WHAT IT WAS..THERE IS SOME SORT OF DRAIN HOSE TO A WATER COLLECTION RESERVOIR UNDER THE WINDSHIELD...WHICH CAN BE DISCONNECTED TO DRAIN, BUT IN THE EVENT OF DEBRIS WASHING INTO IT...WOULD CLOG UP AND OVERFLOW..RESULTING IN THE DESCRIBED CONDITION..THIS IS VERY POOR DESIGN IN MY OPINION..SOME OF FOLKS I HAVE HAD THIS TO..DID NOT HAVE A CLUE WHAT WAS GOING ON...I HAVE NOT SAID ANYTHING TO CHRYSLER ABOUT THIS...BUT THINK IT IS NOT JUST ME WHO HAS THE ISSUE..AND IT ALSO COULD BE A CONTRIBUTOR TO SOME OF THE OTHER ISSUES I HAVE READ ABOUT..PARTICULARLY THE CONDENSATION ISSUE AND THE AIRBAG ISSUE..I AM CONCERNED THAT THE ELECTRONICS WILL FAIL...PLEASE ADVISE...I AM PICKING A RANDOM DATE WHEN IT FIRST HAPPENED...ALSO..HAS OCCURRED MANY TIMES SINCE UNLESS I CLEAN THE DRAIN HOSES...NEVER HAD THIS HAPPEN ON ANY OTHER VEHICLE...? *TR

NHTSA ID
10218438
Incident
Oct 16, 2004
Mileage
90,000 mi
Body & structureHeating & air conditioningElectrical+2 more
Filed Sep 15, 2007

1999 CHRYSLER TOWN & COUNTRY LIMITED: PROBLEM(S) WORSENING - BECOMING MORE FREQUENT OVER LAST 3 YRS: START VAN, RUNS 5-10 SECS, THEN SHUTS OFF, DISCONNECT BATTERY-WAIT 3 MINS, CRANKED IN BEGINNING, NOW ONLY 50/50: SECURITY SYSTEM ACTIVATES AND SHUT SYSTEM DOWN 24 HRS, DISCONNECT BATTERY BUT NO STARTL 24 HOURS, HAD NEW KEY MADE AT DEALERSHIP USE VIN, PROBLEMS PERSISTS: REAR VENT WINDOWS STOPPED WORKING, CHANGED MOTORS AND SWITCHES, PROBLEM CONTINUES: HEATER IN SEATS RECALLED, DEALER REPLACED; HEATERS ON RECALL BUT WOULD NOT REPLACE BOTTOM COVER(LEATHER)HAS HOLE FROM WHERE HEATER BURNING THROUGH, NOW HEATERS COME ON/OFF AT WILL: GAUGES GO OFF WITH ENGINE RUNNING, BACK ON WHEN THEY GET READY: RADIO AND POWER WINDOWS INTERMITTENT: TRANSMISSION WILL NOT SHIFT FROM FIRST WHEN EXITING INTERSTATE AFTER TRAVELING IN OD FOR 100 MILES, HAPPENED 3-4 TIMES, NOT CONTINUOUS: ALARM SOUNDS IN MIDDLE OF NIGHT AND WHEN STANDING IN STREET 25FT+ BEHIND THE VAN; MANUFACTURED ON 4/17/98 SO 1999 HAS MOSTLY 1998 PARTS, REAL PROBLEMATIC WHEN PURCHASING PARTS: NOTE: HAVE TWO 1999 T&C LIMITEDS, ONE HAVING THESE PROBLEMS THE OTHER (RED) ONLY PAINT CLEAR COAT PEELING; HAD TO TOW VAN SEVERAL TIMES. NOW HAVING THE INSTRUMENT CLUSTER AND LOCK SWITCH IN DRIVER'S DOOR REPLACE. NEXT STEP CHANGE BCM: I AM THROWING $1S AT VAN, DEALERSHIPS (MORE THAN ONE) SAY NO IDEA CAUSATION. DEALER HAS REPLACED BATTERY, CABLES, BELT, MAINTENANCE ON TRANSMISSION +). YOUR URL FROM CHAT ROOMS AND FORUMS. MANY OTHERS HAVING SAME OR SIMILAR PROBLEMS. NO LUCK WITH THEIR LOCAL DEALERSHIPS EITHER. HAVE OWNED MANY CHRYSLER AND DODGE PRODUCTS, THESE MAY BE LAST! THANK YOU. PASTOR STEVE RANDALL *TR

NHTSA ID
10203097
Incident
Sep 14, 2007
ElectricalInterior & seatsVisibility
Filed Feb 9, 2007

CHRYSLER TOWN AND COUNTRY 1999 3.8 L (1) EVENTS LEADING UP TO THE FAILURE: RAIN (2) FAILURE AND ITS CONSEQUENCES: DASH LIGHTS FLICKERING, WINDSHIELD WIPERS STOP AND START, POWER LOCKS UNLOCK AT HIGHWAY SPEED. (3) WHAT WAS DONE TO CORRECT THE FAILURE: CALLED DEALERSHIP & SET UP APPOINTMENT. *JB

NHTSA ID
10182077
Incident
Feb 7, 2007
Mileage
131,645 mi
Heating & air conditioningInterior & seats
Filed Nov 16, 2006
Fire reported

MY 1999 CHRYSLER TOWN AND COUNTRY LIMITED MINI VAN DRIVER SEAT CAUGHT FIRE WHEN THE SEAT WARMER WAS ON. THE SEAT GOT VERY HOT ABOUT 1 MINUTE BEFORE AND THEN SMOKE CAME UP IN FRONT OF ME WHILE I WAS DRIVING AND I LOOKED DOWN AND SAW FLAMES. I PUT IT OUT AND TURNED OFF THE SEAT. WE PURCHASED THE VEHICLE IN 2001. AT THE TIME OF THE PURCHASE, THE DRIVER'S SEAT WARMER WAS NOT WORKING AND AS PART OF OUR SALE THE DEALERSHIP REPLACED THE ENTIRE SEAT WITH A BRAND NEW ONE TO CORRECT THE PROBLEM. ALSO, AT THE TIME OF INCIDENT MY PASSENGER SLIDING DOOR WILL NOT OPEN FROM THE INSIDE. SO, HAD THE FIRE SPREAD MY PASSENGERS IN THE BACK WOULD NOT HAVE BEEN ABLE TO OPEN THE DOOR FROM THE INSIDE OF THE CAR. SOMEONE WOULD HAVE HAD TO LET THEM OUT FROM THE OUTSIDE OF THE CAR. WE HAVE HAD THE LOCKS REPLACED IN THE PAST 2 YEARS DUE TO THE CAR LOCKING ITSELF AND LOCKS NOT WORKING FROM BOTH OUTSIDE AND INSIDE. *JB

NHTSA ID
10173704
Incident
Nov 15, 2006
Mileage
40 mi
Interior & seats
Filed May 26, 2006

1999 CHRYSLER TOWN AND COUNTRY LIMITED MINI-VAN. OUTSIDE DOOR HANDLES ON BOTH THE RIGHT AND LEFT SLIDING DOORS HAVE DETERIORATED AND HAVE FALLEN OFF OF THE VEHICLE. DEALER TRIED TO REPLACE UNDER WARRANTY BUT WAS REFUSED BY DAIMLER-CHRYSLER STATING THAT THE HANDLES WERE NOT PART OF THE LATCH ASSEMBLY. THE DOORS ARE NOW UNABLE TO BE OPEN FROM THE OUTSIDE, MAKING, IN MY OPINION. THE VEHICLE VERY UNSAFE. THE COST OF REPLACING BOTH HANDLES WITH LABOR IS APPROXIMATELY $500.00. *JB

NHTSA ID
10158304
Incident
May 1, 2006
Mileage
83,281 mi
Interior & seats
Filed Sep 28, 2005

WE HAVE A 1999 CHRYSLER TOWN AND COUNTRY VAN AND WE HAVE EXPERIENCED ELECTRICAL PROBLEMS BEGINNING AT ABOUT 60,000 MILES. IT STARTED WITH THE DASH LIGHTS AND GAUGES INTERMITTENTLY GOING OFF, THEN BACK ON. IT ALSO AFFECTED POWER TO THE RADIO AND THE POWER WINDOWS. I HAD THE CAR IN DURING THE WARRANTY PERIOD SEVERAL TIMES BUT THE SERVICE TECHNICIAN COULD NOT REPRODUCE THE DEFECT. FINALLY AT 108,000 THE CAR FAILED TO START AND HAD TO BE TOWED TO A DEALERSHIP. THE PROBLEM WAS DIAGNOSED AS A FAULTY CIRCUIT BOARD FOR THE INSTRUMENT PANEL CLUSTER BEHIND THE DASHBOARD, PART NUMBER 4874440. THIS IS A SAFETY ISSUE BECAUSE GAUGES MAY NOT WORK WHEN A MECHANICAL MALFUNCTION OCCURS, SUCH AS A WATER PUMP, ALTERNATOR OR BATTERY FAILURE. ADDITIONALLY, THE CAR MAY NOT START WHEN THE WEATHER CONDITIONS ARE SEVERE, PLACING THE OCCUPANTS IN DANGER. I CHECKED WITH THREE CHRYSLER DEALERSHIPS IN THE LOCAL AREA AND THEIR PARTS DEPARTMENTS ALL TOLD ME THAT 396 OF THIS $370.00 PART ARE ON "NATIONAL BACK ORDER." ONLY 240 OF THE 396 ARE GOING TO BE FILLED BASED ON PRODUCTION SHORTAGES. IF THE ORIGINAL MANUFACTURED PARTS ARE FAULTY THEN CHRYSLER NEEDS TO HAVE A RECALL AND REPLACE THE DEFECTIVE PART. THE DEMAND FOR THIS PART INDICATES THERE IS A PROBLEM. A POST MORTEM ON DEFECTIVE PARTS MAY BE NECESSARY TO DETERMINE WHY THEY WENT BAD. *JB

NHTSA ID
10137954
Incident
Sep 24, 2005
Mileage
60,000 mi
Interior & seats
Filed Jan 2, 2005
Crash reported1 injury reported

THIS VEHICLE WAS INVOLVED IN A CHAIN EFFECT CRASH WHICH WAS NOT RELATED TO THIS EQUIPMENT FAILURE. THE FAILURE OCCURRED DURING THE CRASH. WHEN HIT FROM THE REAR AND PUSHED INTO ANOTHER VEHICLE, THE SEAT OF THE CAR BROKE IN TWO WAYS; THE BACK OF THE SEAT COLLAPSED AND THE BOTTOM PART OF THE SEAT TWISTED SLIGHTLY. THE CAR WAS DRIVABLE FROM THE SCENE OF THE ACCIDENT. OF FOUR VEHICLES INVOLVED, THIS VEHICLE WAS THE ONLY ONE WHICH SUSTAINED SEAT DAMAGE. THE OTHER THREE VEHICLES HAD TO BE TOWED FROM THE SCENE. *JB

NHTSA ID
10104924
Incident
Dec 21, 2004
Mileage
117,300 mi
Interior & seats
Filed Dec 1, 2004
1 injury reported

VEHICLE WAS EQUIPPED WITH SEAT HEATER AND IT BURNED THROUGH THE FABRIC, BURNING THE PASSENGER. MANUFACTURER WAS CONTACTED, BUT THEY WILL NOT REPAIR THE SEAT. *AK

NHTSA ID
10101937
Incident
Nov 30, 2004
Interior & seats
Filed Jun 14, 2004

TACHOMETER, SPEEDOMETER AND CONTROLS ON THE STEERING WHEEL HAVE CEASED WORKING, AND I WAS TOLD THAT THE CLOCKSPRING NEEDS TO BE REPLACED. 1996-1998 CHRYSLER TOWN & COUNTRY MINIVANS WERE RECALLED FOR THIS PROBLEM IN A SIMILAR MILEAGE RANGE, AND I SEE NUMEROUS COMPLAINTS ON THIS WEBSITE FOR THE SAME PROBLEM WITH 1999 MODELS. BECAUSE IT IS REAL SAFETY ISSUE THAT HASN'T BEEN CORRECTED AFTER THE RECALL PERIOD, THE 1999 MODELS SHOULD ALSO BE INCLUDED IN THE RECALL.*AK

NHTSA ID
10075343
Incident
Jun 12, 2004
Mileage
36,490 mi
ElectricalInterior & seats
Filed Mar 13, 2004

THE INSTRUMENT CLUSTER WILL GO DEAD AS YOU ARE DRIVING THE VEHICLE.NON OF THE INSTRUMENTATION WILL WORK NOT THE FUEL, TACH, SPEDO, ODOMETER OR ANYTHING.JUST AS QUICKLY AS IT TURNED ITSELF OFF, IT WILL TURN ITSELF BACK ON AND ALL OF THE INSTRUMENTATION WILL WORK.OTHER PROBLEM,ONCE STARTED IT WILL IMMEDIATELY SHUT ITSELF OFF.AFTER A FEW ATTEMPTS IT WILL TURN ITSELF OFF AND THEN IT WILL NOT START OR DO ANYTHING.IF YOU LET THE VEHICLE SIT OVERNIGHT, USUALLY THE NEXT DAY, IT WILL START AGAIN LIKE NOTHING EVER HAPPENED.IT DOES THIS FREQUENTLY, BUT COMPLETELY SPORADICALLY.IT HAS HAPPENED TO ME APPROXIMATELY 9-12 TIMES SINCE I PURCHASED THE VEHICLE IN MAY OF 2003.THE PREVIOUS OWNER HAD IT IN THE SHOP, (I HAVE THE WORK ORDERS) FOR THE EXACT SAME PROBLEMS AT LEAST 2-3 TIMES WHILE IT WAS UNDER WARRANTY AND EACH TIME THEY TOLD HIM THAT THE PROBLEM WAS SOLVED.THE CAR WAS SOLD TO ME AND WITHIN THE MONTH THE WARRANTY EXPIRED.I TOOK IT TO THE SAME DEALERSHIP AND THEY COULDN'T DIAGNOSE THE PROBLEM BUT STILL CHARGED ME FOR A DIAGNOSIS FEE.THEY TELL ME IT IS AN INTERMITTENT PROBLEM AND THAT I HAVE TO BE ABLE TO DUPLICATE THE PROBLEM.WHEN I HAVE IT TOWED TO THEM THEY CAN'T DIAGNOSE IT AND WANT ME TO PAY FOR THE REPAIR EVEN WHEN I HAVE A HISTORY TO SHOW THAT THE PROBLEM WAS NEVER REPAIRED TO BEGIN WITH.I HAVE SEEN MANY STATEMENTS AND QUESTIONS ABOUT THESE EXACT SAME PROBLEMS OTHERS ARE HAVING WITH THEIR CHRYSLER MINIVANS POSTED TO VARIOUS INTERNET WEB SITES. HOW CAN I GET THIS RESOLVED SO THAT THE CAR DRIVES WITHOUT ENDANGERING MYSELF OR MY FAMILY.I HAVE EMAILED CHRYSLER DIRECTLY ON NUMBEROUS OCCASIONS.I BOUGHT THE CAR WITH 48,000 MILES AND IT CURRENTLY HAS 54,000 MILES.I CAN'T SELL IT BECAUSE I WOULDN'T WANT TO PASS THESE PROBLEMS ON TO SOMEONE ELSE.ALSO, I CAN'T TRADE IT BECAUSE THE OWNER OF THE CHRYSLER DEALERSHIP IN MY AREA,AL BERGER OF SARASOTA CHRYSLER HAS TOLD ME HIMSELF THAT HE COULDN'T GIVE ME WHAT IT'S WORTH BECAUSE HE KNOWS IT HAS THESE PROBLEMS. *AK

NHTSA ID
10062117
Incident
Mar 11, 2004
Mileage
47,870 mi
Interior & seats
Filed Aug 2, 2003

I OWN A 1999 TOWN & COUNTRY LXI. ON JAN. 24, 2003 I HAD TAKEN IT TO MY LOCAL GARAGE FOR A BROKEN SEAT . I WAS INFORMED THAT THE SEAT TRACK AT THE MOTOR ASSEMBLY WAS BROKEN. CHRYSLER'S POSITION IS THAT THIS IS MY RESPONSIBILITY. IT IS MY CONTENTION THAT A SEAT SHOULD BE ABLE TO WITHSTAND THE IMPACT OF A CRASH, AND NOT FAIL DUE TO NORMAL WEAR AND TEAR. TO ME , THIS IS A VERY SERIOUS SAFETY ISSUE.*AK

NHTSA ID
10030627
Incident
Jan 24, 2003
Mileage
67,027 mi
Interior & seats
Filed Jun 8, 2003
Fire reported

MINIVAN HAD A ELECTRICAL FIRE UNDER THE DASH. *TT

NHTSA ID
10021249
Incident
May 26, 2003
Interior & seats
Filed Jan 22, 2002

SLIDING DOOR AND HATCH DOOR SHAKE LOOSELY. AT ONE POINT, DOORS OPENED UP WHILE CONSUMER WAS DRIVING. CONTACTED DEALER AND THE DEALER NOTED THAT THERE WAS A RATTLE AND MADE AN ADJUSTMENT, BUT PROBLEM STILL OCCURS.*AK *TT

NHTSA ID
8002529
Incident
Oct 1, 1999
Body & structureBrakesInterior & seats+2 more
Filed Sep 7, 2000

THIS VAN IS VERY UNSAFE I NEED HELP

NHTSA ID
730589
Incident
Mar 27, 1999
Interior & seats
Filed May 24, 2000

THE REMOVABLE SECOND SEATS DO NOT HAVE A POSITIVE LOCKING MECHANISM FOR ATTACHING THE SEATS TO THE FLOOR, RESULTING IN THE SEAT COMING LOOSE WHILE TURNING CORNER. *MJS

NHTSA ID
552385
Interior & seatsSuspensionTransmission+1 more
Filed Nov 30, 1999

REAR WINDOW CRACKED. NLM

NHTSA ID
549754
Interior & seats
Filed Aug 12, 1999

LIGHT ON INTSTRUMENT PANEL DOES NOT ILLUMINATE BRIGHT ENOUGH, AND IS INADEQUATE FOR NIGHT DRIVING. *AK

NHTSA ID
843501

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .