Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1999 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
AIR BAG LIGHT CONSTANTLY ON, NO HORN NO CRUISE CONTROL NO RADIO CONTROL. WENT TO DEALER FOR RECALL ON AIRBAG STEERING WHEEL CLOCK SPRING AND WAS TOLD I WOULD HAVE TO PAY FOR DIAGNOSTIC AND ALSO PAY FOR PART " IN CASE IT WAS NOT COVERED. THIS IS NOT HOW A SAFETY RECALL SHOULD BE PERFORMED TO MY UNDERSTANDING
I WAS PULLING INTO GAS STATION WHEN THE VAN SUDDENLY ACCELERATED BY ITSELF. *TR
MY 1999 TOWN AND COUNTRY IMTERMITTENLY WILL NOT START. WE'VE TAKEN IT TO THE SHOP SEVERAL TIMES AND THEY CAN FIND NOTHING WRONG. THE SPEEDOMETER, TACHOMETER, ETC. ALSO HAS SHUT OFF BY ITSHELF WHILE DRIVING.*AK
NO ACCIDENT, CRASH, OR INJURY. MY AIR BAG CLOCK SPRING FAILED AND MY AIR BAG WARNING LIGHT ILLUMINATED. I'M TOLD BY THE DEALER THAT MY AIR BAG WILL NOW NOT WORK (ALSO MY CRUISE CONTROL & STEERING WHEEL RADIO CONTROLS ARE NOT FUNTIONAL). THIS IS A SERIOUS SAFETY ISSUE & I AM GETTING IT REPAIRED QUICKLY AT A COST OF OVER $220. THIS SHOULD BE PAID FOR BY DAIMLER CHRYSLER!. *AK
AIR BAG INDICATOR LIGHT IS ON CONSTANTLY, HORN DOESN'T WORK, STEREO CONTROLS ON STEERING WHEEL DON'T WORK, CRUISE CONTROL DOESN'T WORK. I'M AFRAID AIRBAG WON'T DEPLOY ON ACCIDENT AND I CAN'T HONK MY HORN IF IMMEDIATE PROBLEM ARISES.*AK
AIR BAG LIGHT STAYS ON FOR 5-6 MONTHS, LATER CRUISE CONTROL & HORN IN STEERING WHEEL QUIT WORKING. TOOK VEHICLE TO BODY SHOP AND THEY SAID CLOCK SPRING HAD FAILED AND NEEDED REPLACED.*AK
THE CLOCK SPRING MECHANISM IN MY 1999 CHRYSLER T&C CAUSED THE AIRBAG WARNING LIGHT TO ILLUMINATE; OTHER ITEMS IN THE STEERING WHEEL AREA DO NOT WORK- 1) CRUISE CONTROL, 2) RADIO VOLUME AND STATION CONTROL, 3) HORN
AIR BAG LAMP LIGHTED UP IN DASHBOARD SIMULTANEOUSLY LOSING HORN AND CRUISE CONTROL. AR INVOLVED: CHRYSLER TOWN & COUNTRY LXI, 1999.*AK
AIR BAG LIGHT ON DASH BOARD HAS BEEN ON FOR A WEEK.CCORDING TO THE DEALER THE "CLOCK SPRING" IS DEFECTIVE AND NEEDS TO BE REPLACED. CURRENTLY, I HAVE NO AIR BAG, HORN, OR CRUISE CONTROL. WHERE IS A RECALL UP TO YEAR 1998 BUT NOT 1999. MY VAN WAS BULIT IN 1998 WHY IS IT NOT INCLUDED IN THE RECALL? MAYBE THE RECALL SHOULD BE EXPANDED TO INCLUDE MORE YEARS.*AK
SUBMITTING THIS COMPLAINT ON BEHALF OF MY 80 YR. OLD MOTHER. 1999 TOWN & COUNTRY PURCHASED NEW SEPT. 1999 NOW 40000 MILES. REQUIRED REPAIRS PAST 2 WEEKS. AIRBAG AND HORN $250, SPEEDOMETER $135, CRACKED EXHAUST MANIFOLD COST TO BE DETERMINED. AIRTCONDITIONER $ TO BE DETERMINED EST. TO COST $1100. OUR PHONE CALL TO CHRYSLER CUSTOMER SERVICE (800-426-6451) WAS A HORRIBLE EXPERIECE. *AK
MY 1999 TOWN AND COUNTRY AIR BAG WARNING LIGHT CAME ON, HORN, AND CRUISE CONTROL HAVE STOPPED WORKING. DEALER CLAIMS IT'S A DEFECTIVE CLOCKSPRING ASSEMBLY AND THEY ARE BEING RECALLED IN THE 1996-98 YEAR MODELS, BUT NOT 1999. MY COST - $180. I BELIEVE 1999 YEAR MODELS SHOULD BE INCLUDED AS WELL. I SEE FROM YOUR WEBSITE THAT I AM NOT THE ONLY PERSON IN THE 1999 YEAR CATEGORY THAT HAS HAD THIS PROBLEM (OR SHOULD I SAY THE PRIVILAGE OF PAYING FOR IT). *AK
WHILE DRIVING THE VEHICLE, THE SPEED CRUISE CONTROL IS NOT WORKING PROPERLY, MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
WHEN DISENGAGING SPEED CONTROL BY DEPRESSING BRAKE PEDAL, VEHICLE WOULD IDLE HIGH AND GAIN SPEED. DEALER HAS BEEN NOTIFIED, AND COULD NOT REMEDY PROBLEM. *AK *JB
CRUISE CONTROL DOES NOT WORK. WHEN IT IS ON AND SET IT DOES NOT HOLD SPEED. IF LEFT ON IT WILL UNEXPECTEDLY ACCELERATE AND THEN WILL NOT TURN OFF WITH THE BRAKE. THE ONLY WAY TO TURN IT OFF IT AT THE STEERING SWITCH. IT WAS NOT WORKING ONE NIGHT AND THE VAN ACELLERTAED AS I WAS CHANGING LANES ON ICE. MY REACTION WAS TO BRAKE AND VAN ACELERATED IMMEDIATLEY AFTER I TOOK MY FOOT OFF THE BRAKE. GOOD THING I REMEMBERED QUICKLY TO USE SWITHCH AT STERRING WHEEL FOR THERE WERE OTHER AUTO AROUND. THE CHYSLER SERVICE CENTER THAT I HAVE TAKEN MY VAN TO THREE TIMES HAS NOT BEEN ABLE TO DIAGNOSE THIS PROBLEM YET AND THEREFORE IT IS NOT FIXED. I WILL CONTINUE TO TRY AND GET THE CRUISE CONTROL FIXED . I NEVER USE MY CRUISE CONTROL BECAUSE IT IS SO DANGEROUS. I HOPE NO OTHERS ARE INJURED DISCOVERING THIS PORBLEM.*AK
WHILE DRIVING ABOUT 65 MPH VEHICLE SUDDENLY STARTED DROPPING SPEED, RPM'S WENT UP AS CONSUMER APPLIED ACCELERATOR,BUT VEHICLE KEPT SLOWING DOWN. DEALER COULD NOT FIND PROBLEM, THIS HAPPENED AGAIN IN SEPTEMBER 2001. *AK
PARKED AND PUT THE VEHICLE IN REVERSE. VEHICLE BEHAVED LIKE IT WAS IN NEUTRAL. LET THE CAR IDLE FOR FEW MINUTES, AND CAR OVERHEATED. CONSUMER CONTACTED DEALER. *AK *ML
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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