RoadVitals

1999 Chrysler Town And Country Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jun 5, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 362 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1999 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureSuspension
Filed Jun 5, 2024

Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed rusting in the strut towers. This problem started happening approximately when it was just 10 years old or less and got worse and worse over the years. I have not driven it for many years because it seems very unsafe.

NHTSA ID
11592632
Incident
Jun 1, 2018
Body & structureBrakesElectrical+1 more
Filed Jul 30, 2012

IT HAD BEEN RAINING BUT HAD STOPPED. I WAS MAKING A RIGHT HAND TURN WHEN MY RIGHT TIRE WENT THROUGH APPROXIMATELY 2-4" OF WATER IN THE GUTTER. I IMMEDIATELY LOST CONTROL OF THE STEERING AND VEERED INTO THE OPPOSITE LANE. FORTUNATELY THERE WERE NO CARS IN THAT LANE. I HAD DIFFICULTY STEERING AND THE ENGINE BEGAN TO OVERHEAT. I WAS FORTUNATE THE GARAGE WAS AROUND THE CORNER. THE BELT HAD SLIPPED OFF THE PULLEYS. THE BELT HAD NOT BROKEN, ONLY SLIPPED OFF. THEY SAID I WAS THE 3RD TOWN AND COUNTRY THAT DAY THAT HAD TO HAVE THE BELT PUT BACK ON DUE TO THE WET WEATHER, AND THAT IT WAS A PROBLEM WITH MODEL FOR MANY YEARS. THIS IS THE 3RD TIME TO SEND THIS REPORT. WHEN I HIT "VERIFY" EVERYTHING GOES BLANK. *TR

NHTSA ID
10468365
Incident
Mar 21, 2012
Mileage
111,795 mi
Body & structure
Filed May 27, 2010

DRIVERS SIDE STRUT TOWER IS VERY RUSTY, VERY CLOSE TO ALLOWING THE STRUT TO PUSH THROUGH THE HOUSING. CHRYSLER HAS A REPAIR KIT AVAILABLE, I HAVE SEEN THE PROBLEM ON COUNTLESS CHRYSLER AND DODGE VANS 1998-2001. *TR

NHTSA ID
10332489
Incident
May 27, 2010
Mileage
130,000 mi
Body & structureElectrical
Filed Jan 5, 2009

1999 CHRYSLER TOWN AND COUNTRY THE DASH LOSE FUNCTION, DRIVING WITHOUT SPEED AND THE REST OF THE FUNCTION. *TR

NHTSA ID
10253857
Incident
Jan 5, 2009
Mileage
120,000 mi
Body & structureSuspension
Filed Nov 26, 2008

1. POOR QUALITY 2. FRONT STRUT TOWER IS RUSTED THROUGH. STRUTS ARE WOBBLING INSIDE THE STAMPED BODY HOUSING (PART OF THE UNIBODY). THE RUST IS SO BAD I'M AFRAID THE STRUT IS GOING TO PUNCH THROUGH AT ANY TIME LEAVING THE VEHICLE LIKELY TO CRASH DISASTROUSLY. 3. NOTHING SO FAR. *TR

NHTSA ID
10249941
Incident
Nov 24, 2008
Mileage
100,000 mi
Body & structureSuspension
Filed Nov 4, 2008

THE DRIVER SIDE SHOCK ABSORBER TOWER ON A 1999 CHRYSLER TOWN AND COUNTRY HAS RUSTED THROUGH LOSING SUPPORT FOR THE SHOCK ABSORBER. HAVE CHECKED OTHER 1999 AND 2000 CHRYSLER TOWN AND COUNTRY VANS AND THEY ALL HAVE THE SAME PROBLEM. WHAT IS BEING DONE TO CORRECT THIS PROBLEM? THANKS, GPS *TR

NHTSA ID
10247656
Incident
Jun 1, 2006
Body & structure
Filed Oct 14, 2008

1999 CHRYSLER TOWN AND COUNTRY RUSTING STRUT TOWER HAS PROGRESSIVELY WORSENED SINCE BY DEALER, IN 2005, TOLD ME THAT IT IS ONLY A "COSMETIC DEFECT" AND IS A POTENTIAL DANGER OF RUSTING THROUGH. THIS IS A CRITICAL SAFETY ISSUE AND HAS BEEN MISCLASSIFIED BY CHRYSLER. I NOW READ ON THE WEB SITE THAT MORE OWNERS ARE SIMILARLY AFFECTED. *TR

NHTSA ID
10245350
Incident
May 10, 2005
Mileage
90,000 mi
Body & structureSuspension
Filed Oct 1, 2008

TOOK VAN IN FOR SLIGHT ENGINE NOISE AND MECHANIC NOTICED THAT STRUT TOWER WAS NEARLY RUSTED THROUGH. TOOK TO THE DEALER WHO STATED THAT THE CAR WAS UNSAFE TO DRIVE UNDER ANY CIRCUMSTANCES SINCE ONE ROUGH PIECE OF ROAD AND THE CAR BODY COULD FALL TO THE GROUND AND THE STRUT ASSEMBLY COME THROUGH THE DASH INTO THE PASSENGER COMPARTMENT. THIS WILL NOW COST OVER 1500.00 TO REPAIR. CHRYSLER ISSUED A SERVICE BULLETIN ON THIS IN 2002, SINCE THEY WERE AWARE THAT VANS FROM 1998 TO 2002 WERE SUBJECT TO THIS. THEY CALLED IT A "COSMETIC PROBLEM". ANY PROBLEM THAT WILL CAUSE A METAL OBJECT SEVERAL FEET LONG TO VIOLENTLY AND SUDDENLY EXPLODE THROUGH THE DASH INTO THE PASSENGER COMPARTMENT AT THE DRIVER IS HARDLY A "COSMETIC PROBLEM". "COSMETIC PROBLEMS" DO NOT RENDER A VEHICLE UNSAFE TO DRIVE. CHRYSLER HAS ACKNOWLEDGED THE PROBLEM AND REDESIGNED THE STRUT TOWER TO ELIMINATE THIS IN LATER MODELS. NOW THEY NEED TO RECALL THE VEHICLES THAT ARE RUSTING OUT BEFORE PEOPLE DIE! *TR

NHTSA ID
10244159
Incident
Sep 29, 2008
Body & structure
Filed Apr 2, 2008

WHILE DRIVING, THE LEFT REAR PASSENGER DOOR WILL OPEN ON ITS OWN. ALL DOORS ARE LOCKED BEFORE I START THE CAR. THIS FIRST BEGAN LAST JUNE, WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 55 MPH. IT HAPPENED ABOUT ONCE EVERY 2-3 MONTHS. NOW IT IS HAPPENING AT LEAST 2 TIMES A WEEK. I AM SCARED BECAUSE I HAVE NO INDICATION PRIOR TO ITS HAPPENING. A LOT OF THE TIME THERE IS NO PLACE FOR ME TO PULL OVER TO CLOSE THE DOOR. THEN I AM AFRAID THE VAN WILL CUT OFF BECAUSE THE OPEN DOOR LIGHT STAYS ON WHILE I AM DRIVING. THIS CAR HAS A LITTLE OVER 88,000 MILES. I BOUGHT THIS CAR USED 2-3 YEARS AGO. *TR

NHTSA ID
10223142
Incident
Jun 28, 2007
Mileage
87,688 mi
AirbagsBody & structureElectrical+2 more
Filed Feb 18, 2008

NO CRASH INVOLVED...NOTICED AFTER A RAINSTORM HERE ON THE COAST, THAT THERE WAS THE SOUND OF WATER ROLLING BACK AND FORTH IN THE DASH AREA WHEN I WAS DRIVING..NOT ONLY THAT, BUT THERE WAS A SIGNIFICANT(HUGE FLOOD) OF WATER COMING INTO THE PASSENGER COMPARTMENT FROM THE DASH AREA IMMEDIATELY IN FRONT OF THE PASSENGER SEAT...ENOUGH WATER THAT MY CARPETING WAS COMPLETELY SOAKED, AND RUINED. AFTER THIS HAPPENED MANY TIMES..I FINALLY FIGURED OUT WHAT IT WAS..THERE IS SOME SORT OF DRAIN HOSE TO A WATER COLLECTION RESERVOIR UNDER THE WINDSHIELD...WHICH CAN BE DISCONNECTED TO DRAIN, BUT IN THE EVENT OF DEBRIS WASHING INTO IT...WOULD CLOG UP AND OVERFLOW..RESULTING IN THE DESCRIBED CONDITION..THIS IS VERY POOR DESIGN IN MY OPINION..SOME OF FOLKS I HAVE HAD THIS TO..DID NOT HAVE A CLUE WHAT WAS GOING ON...I HAVE NOT SAID ANYTHING TO CHRYSLER ABOUT THIS...BUT THINK IT IS NOT JUST ME WHO HAS THE ISSUE..AND IT ALSO COULD BE A CONTRIBUTOR TO SOME OF THE OTHER ISSUES I HAVE READ ABOUT..PARTICULARLY THE CONDENSATION ISSUE AND THE AIRBAG ISSUE..I AM CONCERNED THAT THE ELECTRONICS WILL FAIL...PLEASE ADVISE...I AM PICKING A RANDOM DATE WHEN IT FIRST HAPPENED...ALSO..HAS OCCURRED MANY TIMES SINCE UNLESS I CLEAN THE DRAIN HOSES...NEVER HAD THIS HAPPEN ON ANY OTHER VEHICLE...? *TR

NHTSA ID
10218438
Incident
Oct 16, 2004
Mileage
90,000 mi
Body & structureHeating & air conditioningElectrical+2 more
Filed Sep 15, 2007

1999 CHRYSLER TOWN & COUNTRY LIMITED: PROBLEM(S) WORSENING - BECOMING MORE FREQUENT OVER LAST 3 YRS: START VAN, RUNS 5-10 SECS, THEN SHUTS OFF, DISCONNECT BATTERY-WAIT 3 MINS, CRANKED IN BEGINNING, NOW ONLY 50/50: SECURITY SYSTEM ACTIVATES AND SHUT SYSTEM DOWN 24 HRS, DISCONNECT BATTERY BUT NO STARTL 24 HOURS, HAD NEW KEY MADE AT DEALERSHIP USE VIN, PROBLEMS PERSISTS: REAR VENT WINDOWS STOPPED WORKING, CHANGED MOTORS AND SWITCHES, PROBLEM CONTINUES: HEATER IN SEATS RECALLED, DEALER REPLACED; HEATERS ON RECALL BUT WOULD NOT REPLACE BOTTOM COVER(LEATHER)HAS HOLE FROM WHERE HEATER BURNING THROUGH, NOW HEATERS COME ON/OFF AT WILL: GAUGES GO OFF WITH ENGINE RUNNING, BACK ON WHEN THEY GET READY: RADIO AND POWER WINDOWS INTERMITTENT: TRANSMISSION WILL NOT SHIFT FROM FIRST WHEN EXITING INTERSTATE AFTER TRAVELING IN OD FOR 100 MILES, HAPPENED 3-4 TIMES, NOT CONTINUOUS: ALARM SOUNDS IN MIDDLE OF NIGHT AND WHEN STANDING IN STREET 25FT+ BEHIND THE VAN; MANUFACTURED ON 4/17/98 SO 1999 HAS MOSTLY 1998 PARTS, REAL PROBLEMATIC WHEN PURCHASING PARTS: NOTE: HAVE TWO 1999 T&C LIMITEDS, ONE HAVING THESE PROBLEMS THE OTHER (RED) ONLY PAINT CLEAR COAT PEELING; HAD TO TOW VAN SEVERAL TIMES. NOW HAVING THE INSTRUMENT CLUSTER AND LOCK SWITCH IN DRIVER'S DOOR REPLACE. NEXT STEP CHANGE BCM: I AM THROWING $1S AT VAN, DEALERSHIPS (MORE THAN ONE) SAY NO IDEA CAUSATION. DEALER HAS REPLACED BATTERY, CABLES, BELT, MAINTENANCE ON TRANSMISSION +). YOUR URL FROM CHAT ROOMS AND FORUMS. MANY OTHERS HAVING SAME OR SIMILAR PROBLEMS. NO LUCK WITH THEIR LOCAL DEALERSHIPS EITHER. HAVE OWNED MANY CHRYSLER AND DODGE PRODUCTS, THESE MAY BE LAST! THANK YOU. PASTOR STEVE RANDALL *TR

NHTSA ID
10203097
Incident
Sep 14, 2007
Body & structureSuspension
Filed Nov 27, 2006

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A NOISE WAS HEARD. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE FRONT DRIVER SIDE STRUT TOWER WAS RUSTED AND NEEDED TO BE REPLACED. UPDATD 01/19/07. *JB

NHTSA ID
10174372
Incident
Nov 22, 2006
Mileage
89,000 mi
Body & structure
Filed Nov 2, 2006
1 injury reported

DT*: THE CONTACT STATED THE STUD THAT HELD UP THE TAILGATE ON THE REAR PASSENGER SIDE OF THE VEHICLE SNAPPED OFF, CAUSING THE TAILGATE TO FALL INJURING THE CONTACT. THE VEHICLE HAD NOT BEEN EXAMINED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND AN INCIDENT REPORT WAS TAKEN.*AK THE CONSUMER REPAIRED THE TAILGATE HIMSELF ON 11/3/06. UPDATED 01/10/07. *JB

NHTSA ID
10172479
Incident
Oct 30, 2006
Mileage
185,000 mi
Body & structureSuspension
Filed Aug 23, 2006

STRUT TOWER HAS SEVERE RUSTING THAT MAY LEAD TO A COLLAPSE ON THE FRONT TIRE. *JB

NHTSA ID
10166289
Incident
Aug 17, 2006
Body & structure
Filed Jul 13, 2005

DT THE STRUTS ON THE DRIVERS SIDE HAVE RUST TOP SERVICE. IF YOU LOOK AT IT FROM TOP NEAR THE WINDSHEILD BETWEEN THE 3 O'CLOCK AND 6 O'CLOCK YOU CAN SEE IT STARTING TO RUST. ON THE PASSENGERS SIDE THE RUST AS OF RIGHT NOW IS NOT VISIBLE. AS OF RIGHT NOW HAVE CONTACTED THE DEALER, BUT HAVE CONTACTED THE BODY SHOP AND THEY HAVE NOTICED THIS MODELS MORE FREQUENTLY. TOOK THE VEHICLE INTO MY AUTO REPAIR MECHANIC YESTERDAY JULY 12, 2005 AND HE SHOWED ME THIS ON MY 96 MODEL AND HAVE THE SAME THING ON 99 MODEL IN AN EARLIER. STAGE.

NHTSA ID
10128563
Incident
Jul 12, 2005
Mileage
86,000 mi
Body & structure
Filed Jun 4, 2004

STRUCTURAL STRUT HOUSING IS FAILURE DO TO RUST PERFORATION. *AK

NHTSA ID
10074802
Incident
Jun 4, 2004
Body & structureBrakesInterior & seats+2 more
Filed Sep 7, 2000

THIS VAN IS VERY UNSAFE I NEED HELP

NHTSA ID
730589
Incident
Mar 27, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .