RoadVitals

1996 Pontiac Grand Am

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
450
Latest Jul 7, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Mar 12, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
47
69 injuries, 0 deaths reported

Overview

Our database contains 450 NHTSA owner-reported complaints for the 1996 Pontiac Grand Am, most frequently naming the electrical, airbags and engine categories. 6 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 66 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

Mar 12, 2007
742 units potentially affected
The defect: CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
The risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Feb 26, 2007
3,124 units potentially affected
The defect: CERTAIN DELPHI AFTERMARKET FUEL PUMP MODULES / MODULE RESERVOIR ASSEMBLIES (MRA) THAT WERE SOLD FOR USE ON THE ABOVE LISTED VEHICLES. DURING PRODUCTION THE MRAS VENT AND FUEL RETURN TUBES WERE REVERSED. THIS CONDITION CAN RESULT IN THE VEHICLE NOT RUNNING CORRECTLY (IDLE ROUGH AND/OR STALL) DUE TO AN OVERLY RICH FUEL BLEND OR THE VEHICLE'S EVAPORATIVE EMISSION CARBON CANISTER MAY LEAK FUEL.
The risk: A STALLED VEHICLE CAN INCREASE THE RISK OF A VEHICLE CRASH. A FUEL LEAK CAN RESULT IN A FIRE.
The remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE MRAS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2007. OWNERS CAN CONTACT DELPHI AT 1-877-335-7443.

ELECTRICAL SYSTEM:IGNITION:SWITCH

Mar 6, 2002
1,589,948 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.
The risk: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED.
The remedy: DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH. OWNER NOTIFICATION BEGAN MARCH 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, BUICK AT 1-800-521-7300, OR OLDSMOBILE AT 1-800-442-6537.
GENERAL MOTORS CORP.Manufacturer number 02008View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

RQ98013OpenRecall Query

OVERSENSITIVE AIR BAG DEPLOYMENTS

Opened Aug 26, 1998

ON JUNE 26, 1998, GENERAL MOTORS BEGAIN A SAFETY RECALL, 98V-146, TO RECALIBRATE THE AIR BAG SENSING AND DIAGNOSTIC MODULE (SDM) IN THE 1996 AND SOME 1997 J BODY CARS, CAVALIER AND SUNFIRE.DUE TO CERTAIN CALIBRATIONS IN THE AIR BAG SDM, THERE IS AN INCREASED RISK OF INADVERTENT AIR BAG DEPLOYMENT IN A LOW SPEED CRASH OR WHEN AN OBJECT STRIKES THE FLOOR PAN.THE RECALL POPULATION CONSISTS OF 675,302 VEHICLES BUILT FROM APRIL 1995 THROUGH MAY 1997.ODI HAS RECEIVED 8 OWNER REPORTS ALLEGING INADVERTENT AIR BAG DEPLOYMENT WITHOUT A CRASH.THE PURPOSER OF THE RQ IS TO DETERMINE WHETHER GM SHOULD EXPAND THE RECALL TO INCLUDE THESE VEHICLES.CLOSING RESUME NOTE:AS OF AUGUST 5, 1999, ODI RECEIVED ONE ADDITIONAL COMPLAINT REGARDING THE ALLEGED DEFECT.THE INCIDENT RATES FOR THE SUBJECT VEHICLES ARE ABOUT ONE-THRID OF THE RATES OF THE RECALLED VEHICLES (WHEN THE RECALL WAS INITIATED).BASED ON THE AVAILABLE INFORMATION, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOSE NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY FUTURE CIRCUMSTANCES.

AIR BAGSLed to recall 98V146000
RQ03001ClosedRecall Query

POWER RACK AND PINION STEERING FAILURE

Opened Jan 2, 2003
Closed Sep 15, 2003

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.

STEERING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsElectricalFuel system
Filed Jul 7, 2017

I WAS DRIVING DOWN HIWAY THE CAR DIED I TURNED IT TO THE RIGHT TO GET OFF THE HIWAY AND THE AIRBAG ON DRIVERS SIDE EXPLODED, I HAD THE CAR TOWED AND WAS TOLD THE PASS KEY SYSTEM OR THEFT SYSTEM WENT BAD IN IGNITION SWITCH AND NO EXPLANATION WHY AIR BAG WENT OFF? OR HOW TO FIX ANY OF IT, THIS IS NOW JULY AND I AM STILL HAVING PROBLEMS.

NHTSA ID
11003734
Incident
Mar 12, 2017
Mileage
163,000 mi
Airbags
Filed May 4, 2016
1 injury reported

AIR BAG WHEN OFF WHEN I WAS WAITING TO PULL AUT OFF PARKING LOT. HAVE INJURY TO MY SHOULDER.

NHTSA ID
10863271
Incident
Sep 6, 2009
Mileage
140,400 mi
Airbags
Filed May 14, 2014
1 injury reported

DRIVER AIR BAG DEPLOYED WITHOUT WARNING. *TR

NHTSA ID
10588301
Incident
Sep 8, 2011
Mileage
120,000 mi
Airbags
Filed Apr 21, 2014

I WAS LEAVING MY PLACE OF EMPLOYMENT, HAD JUST BACKED OUT OF MY PARKING SPOT AND PUT THE CAR IN DRIVE. STARTED MOVING FORWARD AND THE DRIVER'S SIDE AIRBAG DEPLOYED. NO BUMPS, NO CONTACT WITH ANOTHER VEHICLE. JUST DEPLOYED. STEERING WHEEL PARTS HIT MY ARM, BRUISED IT PRETTY WELL. HAVE SINCE PURCHASED ANOTHER VEHICLE. *TR

NHTSA ID
10583887
Incident
Apr 4, 2014
Mileage
190,000 mi
ElectricalSteering
Filed Jul 9, 2013

CAR WOULD NOT START. STEERING LOCKED AND TRANSMISSION STUCK IN PARK.KEY WOULD NOT TURN. TOWED CAR HOME. REMOVED THE IGNITION SWITCH AND FOUND THE IGNITION LOCK HAD MELTED. THE OBVIOUS FIRE HAZARD PROMPTED A RECALL SEARCH FOR THE MAKE AND MODEL FINDING AN IGNITION RECALL HAS BEEN ISSUED. I CONTACTED PONTIAC CUSTOMER SERVICE. THE REPRESENTATIVE ASKED ME IF MY VIN WAS COVERED. I HAVE CONFIRMED THE VIN IS ON THE RECALL LIST ALTHOUGH THE REP. FAILED TO ACKNOWLEDGE THIS. THE SERIOUSNESS OF THE RECALL, POTENTIAL FIRE HAZARD AND VALIDITY OF MY COMPLAINT WAS IGNORED AND [XXX] (PONTIAC REP.) WOULD NOT ASSIST ME FURTHER. I AM STUCK NOW WITH TRYING TO RESOLVE GETTING MY CAR REPAIRED IN A TIMELY MANNER. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10523832
Incident
Jul 3, 2013
Mileage
171,708 mi
Airbags
Filed Jun 19, 2013

TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE SENSOR WAS DISCONNECTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR

NHTSA ID
10520656
Incident
May 29, 2013
Mileage
140,000 mi
ElectricalEngineFuel system
Filed Dec 20, 2012

I STARTED MY CAR IN A PARKING LOT AND WAS DRIVING APPROX 10MPH WHEN THE CAR DIED ALMOST IMMEDIATELY, AFTER RESTART, IT DID IT AGAIN. THEN, IT WOULDN'T EVEN TURN OVER. I HAD IT TOWED TO A MECHANIC WHO TOLD ME THAT IT WAS PROBABLY A BAD FUEL PUMP. TURNS OUT IT WAS THE PONTIAC ANTI-THEFT DEVICE THAT WAS KEEPING IT FROM STARTING. WHEN YOUR KEY STARTS GETTING WORN AND ROUNDED OFF, (AS MOST KEYS DO AFTER SOME USE!) THE THEFT SYSTEM LOCKS YOUR CAR UP. THERE IS NO FIX FOR THIS PROBLEM OTHER THAN REPLACING THE ECU, IGNITION SYSTEM, KEY TUMBLER, OR A COMBINATION OF THE SAME, AND REPROGRAMMING IT, WHICH COSTS UPWARDS OF 1000.00 THIS ANTI THEFT SYSTEM IS PREVENTING ME FROM USING MY LAWFULLY OWNED CAR! THE ONLY WAY TO FIX IT IS TO HAVE A DEALERSHIP REPLACE DEFECTIVE PONTIAC PARTS. AN ANTI THEFT SYSTEM SHOULD BE A PREVENTATIVE MEASURE TO KEEP CROOKS FROM BOOSTING YOUR CAR, NOT SOMETHING THAT WILL COST THE OWNER MORE MONEY LATER WHEN THEIR KEY WEARS DOWN! WORSE YET, IF THE CAR IS DISABLED ON A HIGHWAY AND THE STEERING WHEEL LOCKS UP, YOU RISK KILLING YOURSELF OR OTHERS ON THE ROAD! THIS HAS GOT TO BE A SAFETY VIOLATION AND A RED FLAG FOR A RECALL. I'M GOING TO PROBABLY SELL THIS RAT-TRAP FOR SCRAP/CRUSH VALUE TO A JUNK YARD AND BUY ANOTHER CAR, SO ALTHOUGH THIS COMPLAINT WON'T BENEFIT ME, HOPEFULLY MY COMMENT WILL HELP SOMEONE ELSE WHO IS HAVING PROBLEMS WITH THEIR POS PONTIAC. *TR

NHTSA ID
10489407
Incident
Dec 19, 2012
Mileage
136,141 mi
Airbags
Filed Sep 17, 2012
1 injury reported

WHILE DRIVING HOME FROM THE PARK, DRIVER SIDE AIR BAG WENT OFF, BURST OF POWDER AND HORN BLOWING, SCRAPED RIGHT HAND. WAS ABLE TO PULL TO SIDE OF ROAD AND UNDO FUSE TO HORN. FOUND OUT BY GOING ONLINE MANY OTHERS HAVE HAD THIS HAPPEN IS THERE ANY RECOURSE TO THIS THAT I CAN FOLLOW UP ON? NOTE: IT SEEMS GMC HAS KNOWN ABOUT THIS AND REALLY SHOULD HAVE RECALLED THESE VEHICLES OR TAKEN THEM OFF THE ROAD, SERIOUS INJURY OR DEATH COULD HAVE HAPPENED IF THESE BLOW WITHOUT CAUSE. *TR

NHTSA ID
10475643
Incident
Sep 16, 2012
Mileage
104,203 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP4723F

FUEL SYSTEM, GASOLINE; SERVICE BRAKES, HYDRAULIC

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP4723D

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

19NA273

ELECTRICAL SYSTEM; EQUIPMENT

This informational bulletin provides information for dealers/technicians on Procedures to Unlock Delco Radio with Theftlock.

PIC4696E

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.  E version update is to add administrative details.

17NA073

EQUIPMENT

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIC4696D

EQUIPMENT

This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.  The PI update to version D is to advise the unlock procedure is temporarily unavailable.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pontiac Grand Am by model year
YearComplaintsRecallsInvestigationsIssue Index
20051024053.5
20042934052.9
20033255053.9
20023954154.2
20015387357.5
20006758562.3
19998496362.0
19981723157.1
19973834261.5
1996Viewing4506263.7
19954091257.4
19943772262.4
19932041046.8
19921683051.9
1991823054.6
1990381043.2
1989443158.9
1988313463.3
1987283365.5
1986112258.9
1985453
1984001
1983100
1981001
1980011
1979011
1978051
1975010
1973130

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.