Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 1996 Pontiac Grand Am submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 121 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 121, in the owner's own words
I WAS DRIVING DOWN HIWAY THE CAR DIED I TURNED IT TO THE RIGHT TO GET OFF THE HIWAY AND THE AIRBAG ON DRIVERS SIDE EXPLODED, I HAD THE CAR TOWED AND WAS TOLD THE PASS KEY SYSTEM OR THEFT SYSTEM WENT BAD IN IGNITION SWITCH AND NO EXPLANATION WHY AIR BAG WENT OFF? OR HOW TO FIX ANY OF IT, THIS IS NOW JULY AND I AM STILL HAVING PROBLEMS.
CAR WOULD NOT START. STEERING LOCKED AND TRANSMISSION STUCK IN PARK.KEY WOULD NOT TURN. TOWED CAR HOME. REMOVED THE IGNITION SWITCH AND FOUND THE IGNITION LOCK HAD MELTED. THE OBVIOUS FIRE HAZARD PROMPTED A RECALL SEARCH FOR THE MAKE AND MODEL FINDING AN IGNITION RECALL HAS BEEN ISSUED. I CONTACTED PONTIAC CUSTOMER SERVICE. THE REPRESENTATIVE ASKED ME IF MY VIN WAS COVERED. I HAVE CONFIRMED THE VIN IS ON THE RECALL LIST ALTHOUGH THE REP. FAILED TO ACKNOWLEDGE THIS. THE SERIOUSNESS OF THE RECALL, POTENTIAL FIRE HAZARD AND VALIDITY OF MY COMPLAINT WAS IGNORED AND [XXX] (PONTIAC REP.) WOULD NOT ASSIST ME FURTHER. I AM STUCK NOW WITH TRYING TO RESOLVE GETTING MY CAR REPAIRED IN A TIMELY MANNER. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I STARTED MY CAR IN A PARKING LOT AND WAS DRIVING APPROX 10MPH WHEN THE CAR DIED ALMOST IMMEDIATELY, AFTER RESTART, IT DID IT AGAIN. THEN, IT WOULDN'T EVEN TURN OVER. I HAD IT TOWED TO A MECHANIC WHO TOLD ME THAT IT WAS PROBABLY A BAD FUEL PUMP. TURNS OUT IT WAS THE PONTIAC ANTI-THEFT DEVICE THAT WAS KEEPING IT FROM STARTING. WHEN YOUR KEY STARTS GETTING WORN AND ROUNDED OFF, (AS MOST KEYS DO AFTER SOME USE!) THE THEFT SYSTEM LOCKS YOUR CAR UP. THERE IS NO FIX FOR THIS PROBLEM OTHER THAN REPLACING THE ECU, IGNITION SYSTEM, KEY TUMBLER, OR A COMBINATION OF THE SAME, AND REPROGRAMMING IT, WHICH COSTS UPWARDS OF 1000.00 THIS ANTI THEFT SYSTEM IS PREVENTING ME FROM USING MY LAWFULLY OWNED CAR! THE ONLY WAY TO FIX IT IS TO HAVE A DEALERSHIP REPLACE DEFECTIVE PONTIAC PARTS. AN ANTI THEFT SYSTEM SHOULD BE A PREVENTATIVE MEASURE TO KEEP CROOKS FROM BOOSTING YOUR CAR, NOT SOMETHING THAT WILL COST THE OWNER MORE MONEY LATER WHEN THEIR KEY WEARS DOWN! WORSE YET, IF THE CAR IS DISABLED ON A HIGHWAY AND THE STEERING WHEEL LOCKS UP, YOU RISK KILLING YOURSELF OR OTHERS ON THE ROAD! THIS HAS GOT TO BE A SAFETY VIOLATION AND A RED FLAG FOR A RECALL. I'M GOING TO PROBABLY SELL THIS RAT-TRAP FOR SCRAP/CRUSH VALUE TO A JUNK YARD AND BUY ANOTHER CAR, SO ALTHOUGH THIS COMPLAINT WON'T BENEFIT ME, HOPEFULLY MY COMMENT WILL HELP SOMEONE ELSE WHO IS HAVING PROBLEMS WITH THEIR POS PONTIAC. *TR
ANTI-THEFT SYSTEM KEEPS ACTIVATING. HAD KEY SWITCH AND INSTRUMENT CLUSTER REPLACED. STILL HAPPENING!!!!! *TR
WATER GETTING INTO VEHICLE SOMEWHERE BEHIND FIREWALL. STARTED APPROXIMATELY 1YR. AGO. CAUSED ALL LIGHTS ON DASH TO LIGHT UP, NOW VEHICLE WILL NOT START, COULD NOT AFFORD TO HAVE PONTIAC FIX, ALTHOUGH THEY DID ISSUE A WARNING REGARDING ISSUE, BUT WILL NOT HELP WITH REMEDY. *TR
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT THE PASSENGER SIDE AND THE DRIVER SIDE HAD TWO INCHES OF RAIN IN THE VEHICLE BUT WAS UNABLE TO IDENTIFY WHERE IT WAS COMING FROM. THE THEFT SYSTEM ACTIVATED AND THE VEHICLE RESPONDED AS IF IT WERE STOLEN WHICH MADE IT IMPOSSIBLE TO START THE VEHICLE. THE CONTACT ALSO HAD A LOT OF MAJOR COMPONENTS REPAIRED ON THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS CURRENTLY 141,000. THE FAILURE MILEAGE WAS 120,000.
GM PASS LOCK SYSTEM ON A 1996 PONTIAC GRAND AM WONT ALLOW CAR TO START STRANDING ME AT WORK. *TR
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START DUE TO THE THEFT SYSTEM. ONCE THE VEHICLE WAS STARTED, IT STALLED AT 40 MPH DUE TO THE THEFT SYSTEM. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO STATED THAT THE IGNITION CYLINDER MAY HAVE CAUSED THE FAILURE. ACCORDING TO THE OWNER'S MANUAL, THE CONTACT MUST WAIT TEN MINUTES BEFORE RESTARTING THE VEHICLE AFTER THE FAILURE OCCURS. SHE FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE COULD STOP IN THE MIDDLE OF THE HIGHWAY. THE FAILURE MILEAGE WAS 181,271 AND CURRENT MILEAGE WAS 181,600.
EVERY TIME IT RAINS I GET WATER ON THE FLOOR OF MY CAR, THIS HAS BEEN AN ONGOING I HAVE HAD TO REPLACE THE INSTRUMENT CLUSTER BECAUSE IT WENT OUT ON ME WILE DRIVING BECAUSE THE WIRES BEHIND ON THE FIREWALL ARE WET.*TR
I OWN A 96 PONTIAC GRAND AM. HAVING ON GOING PROBLEMS WITH THE THEFT SYSTEM PREVENTING THE CAR FROM STARTING. *TR
IGNITION WOULD NOT TURN OVER SO DRIVER POPPED HOOD AND REMOVED THE KEYS, DRIVER WAS WALKING TO THE FRONT OF THE CAR WITH KEYS IN HAND AND CAR STARTED BY ITSELF. DRIVER JUMPED BACK IN AND TURNED KEY FORWARD AND BACK TO GET CAR TO SHUT OFF AND NOTICED SMOKE COMING FROM THE STEERING COLUMN. WITHIN MINUTES, THE STEERING COLUMN WAS FLAMING. EXTENSIVE DAMAGE. MELTED STEERING WHEEL, STEERING COLUMN, FRONT OF DRIVER'S SEAT, HEADLINER, DASH, CONTROL PANEL AND VISORS. ALL DONE!!! CHECKED RECALLS: IGNITION SWITCH (RECALL # 02V070000) *TR
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION. THE DEALER REPLACED THE IGNITION LOCK CYLINDER, WHICH HAS BEEN REPLACED THREE TIMES WITHIN THREE YEARS. THE CURRENT MILEAGE IS 180,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
DT:THE CONTACT STATED WHEN PLACING THE KEY IN THE IGNITION SMOKE POURED FROM THE STEERING COLUMN. THE SMOKE QUICKLY ERUPTED INTO FLAMES. BOTH THE FIRE AND THE POLICE DEPARTMENTS RESPONDED TO THE SCENE. THE FIRE WAS EXTINGUISHED. THERE WAS EXTENSIVE DAMAGE TO THE DASHBOARD PANEL AREA AND STEERING COLUMN. THE FIRE DEPARTMENT SUGGESTED THIS MAY HAVE BEEN AN ELECTRICAL SYSTEM WIRING FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, BUT NO REPAIRS HAVE BEEN MADE. *AK
IGNITION SWITCH WORE OUT AT ONLY 148,000 MILES. CAR CAN NOT BE STARTED.
ON OCTOBER 18, 2005 WHILE DRIVING AT 30 MPH IN FAIR WEATHER, THE DRIVER'S SIDE AIRBAG UNEXPECTEDLY DEPLOYED, THOUGH NO CONTACT WAS MADE WITH ANY OTHER VEHICLE OR STATIONARY OBJECT. THE AIRBAG DEPLOYMENT CAUSED EXTREME IRRITATION VIA FRICTION BURN TO RIGHT FOREARM OF DRIVER, TEMPORARY HEARING DISTRESS TO DRIVER AND PASSENGER AND NEAR LOSS OF CONTROL OF VEHICLE DUE TO SHOCK OF THIS DEPLOYMENT. INVESTIGATION OF SIMILAR INCIDENTS SHOWS THAT LIKELY CAUSE IS SHORT IN AIRBAG CONTROL MODULE UNDER PASSENGER SEAT DUE TO PRESENCE OF WATER ON THE FLOOR OF THE VEHICLE. WATER ON FLOOR HAS BEEN A PERENNIAL PROBLEM IN MY VEHICLE AND MANY ATTEMPTS TO ASCERTAIN THE CAUSE (ATTRIBUTE TO LEAKY MOLDING, POOR FITTING WINDOW TRIM, ETC.), WERE UNSUCCESSFUL. PERUSAL OF SIMILAR COMPLAINTS ON THIS WEBSITE SHOW A CLEAR PATTERN OF SIMILAR EVENTS ATTRIBUTABLE TO A MANUFACTURER'S DEFECT (PER TECH ISSUE MEMO ISSUED BY GM IN 1998) RELATED TO INFERIOR ADHESIVE USED DURING ASSEMBLY OF TOP VENT GRILLE. EXCESSIVE RAIN TYPICALLY RESULTS IN WATER ON FLOOR OF PASSENGER COMPARTMENT AND HAS CAUSED THIS SAME UNEXPECTED DEPLOYMENT OF BOTH DRIVER AND PASSENGER SIDE AIRBAGS IN SEVERAL COMPLAINTS. LIKELIHOOD OF GM ACCEPTING RESPONSIBILITY FOR THIS DEFECT AND REPAIRING THE PROBLEM IS APPARENTLY SLIM (PER OTHER COMPLAINANTS REPORTS) DUE TO AGE OF VEHICLE AND THE FACT THAT IT HAS TAKEN YEARS TO PRESENT ITSELF, MEANING NO RECALL WAS ISSUED BY PONTIAC. I WOULD RECOMMEND ALL OWNERS OF THIS VEHICLE WHO EXPERIENCE THIS WATER PROBLEM REPORT IT THEIR GM DEALERSHIP PRIOR TO EXPERIENCING THE AIRBAG DEPLOYMENT, AS IT COULD HAVE HAD MUCH MORE SERIOUS CONSEQUENCES IF TRAVELING AT HIGHER SPEEDS IN LESS THAN IDEAL CONDITIONS!!!*JB
I AM CURRENTLY FINANCING A CAR FROM RPM WHOLESALE IN FLINT, I GOT THIS CAR MARCH 29, 2005. I HAVE HAD THE CAR FIXED MORE THAN 6 TIMES. THE CAR HAS NOT BEEN WORKING FOR 2 WEEKS. THE CAR WAS OVER HEATING, AND THEN IT WOULD NOT START UP. I TOOK IT BACK TO RPM AND THEY SAID THEY FIXED IT. AGAIN THIS WEEK I TOOK IT BACK, AND THEY ARE SAYING ITS A ELECTRICAL NIGHTMARE, AND MAKE AN APPOINTMENT TO BRING IT BACK, BUT I CAN DRIVE IT UNTIL THEN. *JB
A TECH ISSUE MEMO ISSUED FROM PONTIAC/GM DATED APRIL, 1998 STATED THAT OWNERS MAY CLAIM WATER LEAKING INTO THE FRONT PASSENGER COMPARTMENT OF THE CAR DUE TO AN INFERIOR ADHESIVE USED DURING THE MANUFACTURING PROCESS ON THE TOP VENT GRILLE... WAS GIVEN TO ME BY MY MECHANIC, AFTER I DISVOERED WATER LEAKAGE ON MY PASSENGER AREA FLOOR FOR 2 YEARS (WHICH I ATTRIBUTED TO MY NEGLIGENCE ONLY) UNTIL THIS WATER LEAKAGE FINALLY CAUSED A SHORT IN MY AIR BAG MODULE (LOCATED UNDER THE FRONT PASSENGER SEAT) WHICH CAUSED ALL OF THE OTHER CAR ELECTRICAL SYSTEMS TO SHORT OUT. SEAL TO THE TOP VENT GRILLE WAS REPLACED, SHORT REPAIRED, AIRBAG MODULE WAS DISCONNECTED AND THE BATTERY WAS REPLACED. THE AIRBAG MODULE WILL BE REPLACED AT A LATER DATE WHEN I CAN AFFORD IT. THIS TOTALS $956.99 (INCLUDING NY SALES TAX) WHICH I REQUESTED PONTIAC REIMBURSE ME FOR. THEY STEADFASTEDLY REFUSE TO REIMBURSE ME DUE TO BASICALLY 4 THINGS: (1) THE WARRANTY TIME EXPIRED ON THE CAR, (2) THE AGE OF THE CAR, (3) THE FACT THAT I DIDN'T BRING IT DIRECTLY TO PONTIAC TO FIX IT (4) THE FACT THAT IT WASN'T A RECALL... MY ARGUEMENT IS: (1) THE WARRANTY EXPIRING SHOULDN'T ABSOLVE GM/PONTIAC OF RESPONSIBILITY OF THE DEFECT, (2) THE NORMAL WEAR AND TEAR ON THIS CAR (IN SPITE OF IT'S AGE) WOULDN'T HAVE PRODUCED THIS WATER DAMAGE IF THE TOP VENT GRILLE WAS PROPERLY SEALED IN THE MANUFACTURING PROCESS BY PONTIAC IN THE FIRST PLACE (3) I DIDN'T KNOW THAT PONTIAC CAUSED THIS PROBLEM UNTIL AFTER THE DAMAGE WAS DONE AND MY MECHANIC TOLD ME ABOUT THE TECH ISSUE MEMO (I HAVE A COPY) AND (4) WHY WASN'T THIS A RECALL? I SENT A LETTER TO PONTIAC'S CUSTOMER ASSISTANCE CENTER IN DETROIT, MI ON OR ABOUT JUNE 27, 2005 WITH ALL RELEVANT DOCUMENTATION BACKING UP MY CLAIM (YOURS FOR THE ASKING), WHO CALLED ME BACK TODAY, REFUSING TO REIMBURSE ME ON THIS CLAIM. I KNOW THAT NEGLIGENCE BY PONTIAC CAUSED SOME MAJOR DAMAGE TO MY CAR OF WHICH I BELIEVE I SHOULD BE REIMBURSED FOR.
NHTSA RECALL 02-V-070-000: ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILED TO START AND THE DRIVER HELD THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLEW THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCED ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS. THIS RECALL FAILED AND THE VEHICLE CAUGHT ON FIRE.*AK CONSUMER HAD BACKED UP APPROX. FIVE FEET IN AN PARKING LOT WHEN THE ENGINE DIED AND SMOKE EMITTED FROM THE STEERING COLUMN. AT FIRST THE CONSUMER COULDN'T GET THE KEYS OUT AND THE VEHICLE WAS IN "PARK". AFTER WHILE THE CONSUMER WAS ABLE TO REMOVE THE KEYS THE SMOKE STOPPED. WHEN THE TOW TRUCK DRIVER ARRIVED, HE COULDN'T GET THE VEHICLE OUT OF THE "PARK" POSITION. THE TOW TRUCK DRIVER HAD TO DISCONNECT THE LINKAGES. *PH *JB
CONSUMER CALLED COMPLAINING ABOUT A RECALL PERFORMED ON IGNITION WIRING HARNESS. STATED THAT AFTER THE RECALL WAS DONE THE BATTERY DRAINED INTO THE VEHICLE BECAUSE OF RECALL REPAIRS DONE. DEALER WAS CONTACTED, AND STATED THAT THE ONLY THING THAT WAS WRONG WAS THAT THE BATTERY DRAINED, AND THERE WAS NOTHING THEY COULD DO.*AK
NHTSA RECALL 02V070000, IGNITION SWITCH. THE VEHICLE RAN HOT AND SHUT DOWN IN THE MIDDLE OF THE ROAD. THE OWNER DID RECEIVE NOTIFICATION OF THE RECALL. PONTIAC CUSTOMER RELATIONS DECLINED ANY SERVICE TO ASSIST THE CONSUMER, INCLUDING TOWING AND RECALL PART EXPENSES. THE KEY HAD BECAME STUCK IN THE IGNITION PRIOR TO RECEIVING THE RECALL NOTICE. *AK *CB *JB
PERIODICALLY THE KEY GETS STUCK IN THE "ON" POSITION. THIS HAS CAUSED DAMAGE TO THE SENDING UNIT TO THE CRANKCASE. *AK
CAR ELECTRICAL SYSTEM SHUT DOWN WHILE DRIVING, DAYLIGHTS, ALL DASH GAUGES ETC. THIS IS AN INTERMITTENT TROUBLE. MY TROUBLE APPEARS MAINLY WHEN HEADLIGHTS ARE ON WITH THE HEATER BLOWING ON DEFOGGER. IT COMES AND GOES EVERY SO OFTEN ESPECIALLY WHILE DRIVING AT 5:00 A.M. WHEN ITS COLD AND HEADLIGHTS ARE ON AND DEFOGGER IS NEEDED. ALTERNATOR WAS RECENTLY REPLACED BUT THE CAR IS STILL EXPERIENCING A CHRISTINE HAUNTED CAR SYNDROME WITH THE ELECTRICAL AND ITS GETTING DANGEROUS. THIS HAS BEEN GOING ON SINCE I HAVE OWNED THE CAR, AND SINCE IT IS INTERMITTENT, WHEN IT HAPPENS THE CAR'S TROUBLE CANT BE LOCATED. *JB
THE IGNITION WOULD NOT TURN OVER, THE INTERIOR AND EXTERIOR LIGHTING LEVELS FLUCTUATED, THE DASHBOARD LIGHT FLICKERED ON/OFF, AND THE BATTERY DIED ON SEVERAL OCCASIONS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PARTS THAT HAVE BEEN REPLACED FOR A PROBLEM THAT HASN'T BEEN FIXED. SCC *NLM
THE ENGINE STALLED TWICE IN DRIVING. ALTERNATOR HAS BEEN REPLACED TWICE IN THE LAST YEAR. WINDOWS GET STUCK IN THE MIDDLE AND DON'T GO UP AND DOWN. TS
THE VEHICLE HAS EXPERIENCED MULTIPLE ELECTRICAL SYSTEM FAILURES, THE BATTERY FAILED AND WAS REPLACED TWICE, THE DASH LIGHTS FLICKER, THE INTERIOR AND EXTERIOR LIGHT FLUCTUATE, THE IGNITION CLICKS AND THE VEHICLE CANNOT BE STARTED. NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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