Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 450 NHTSA owner-reported complaints for the 1996 Pontiac Grand Am. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 450 · page 1 of 18
I WAS DRIVING DOWN HIWAY THE CAR DIED I TURNED IT TO THE RIGHT TO GET OFF THE HIWAY AND THE AIRBAG ON DRIVERS SIDE EXPLODED, I HAD THE CAR TOWED AND WAS TOLD THE PASS KEY SYSTEM OR THEFT SYSTEM WENT BAD IN IGNITION SWITCH AND NO EXPLANATION WHY AIR BAG WENT OFF? OR HOW TO FIX ANY OF IT, THIS IS NOW JULY AND I AM STILL HAVING PROBLEMS.
AIR BAG WHEN OFF WHEN I WAS WAITING TO PULL AUT OFF PARKING LOT. HAVE INJURY TO MY SHOULDER.
DRIVER AIR BAG DEPLOYED WITHOUT WARNING. *TR
I WAS LEAVING MY PLACE OF EMPLOYMENT, HAD JUST BACKED OUT OF MY PARKING SPOT AND PUT THE CAR IN DRIVE. STARTED MOVING FORWARD AND THE DRIVER'S SIDE AIRBAG DEPLOYED. NO BUMPS, NO CONTACT WITH ANOTHER VEHICLE. JUST DEPLOYED. STEERING WHEEL PARTS HIT MY ARM, BRUISED IT PRETTY WELL. HAVE SINCE PURCHASED ANOTHER VEHICLE. *TR
CAR WOULD NOT START. STEERING LOCKED AND TRANSMISSION STUCK IN PARK.KEY WOULD NOT TURN. TOWED CAR HOME. REMOVED THE IGNITION SWITCH AND FOUND THE IGNITION LOCK HAD MELTED. THE OBVIOUS FIRE HAZARD PROMPTED A RECALL SEARCH FOR THE MAKE AND MODEL FINDING AN IGNITION RECALL HAS BEEN ISSUED. I CONTACTED PONTIAC CUSTOMER SERVICE. THE REPRESENTATIVE ASKED ME IF MY VIN WAS COVERED. I HAVE CONFIRMED THE VIN IS ON THE RECALL LIST ALTHOUGH THE REP. FAILED TO ACKNOWLEDGE THIS. THE SERIOUSNESS OF THE RECALL, POTENTIAL FIRE HAZARD AND VALIDITY OF MY COMPLAINT WAS IGNORED AND [XXX] (PONTIAC REP.) WOULD NOT ASSIST ME FURTHER. I AM STUCK NOW WITH TRYING TO RESOLVE GETTING MY CAR REPAIRED IN A TIMELY MANNER. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE SENSOR WAS DISCONNECTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR
I STARTED MY CAR IN A PARKING LOT AND WAS DRIVING APPROX 10MPH WHEN THE CAR DIED ALMOST IMMEDIATELY, AFTER RESTART, IT DID IT AGAIN. THEN, IT WOULDN'T EVEN TURN OVER. I HAD IT TOWED TO A MECHANIC WHO TOLD ME THAT IT WAS PROBABLY A BAD FUEL PUMP. TURNS OUT IT WAS THE PONTIAC ANTI-THEFT DEVICE THAT WAS KEEPING IT FROM STARTING. WHEN YOUR KEY STARTS GETTING WORN AND ROUNDED OFF, (AS MOST KEYS DO AFTER SOME USE!) THE THEFT SYSTEM LOCKS YOUR CAR UP. THERE IS NO FIX FOR THIS PROBLEM OTHER THAN REPLACING THE ECU, IGNITION SYSTEM, KEY TUMBLER, OR A COMBINATION OF THE SAME, AND REPROGRAMMING IT, WHICH COSTS UPWARDS OF 1000.00 THIS ANTI THEFT SYSTEM IS PREVENTING ME FROM USING MY LAWFULLY OWNED CAR! THE ONLY WAY TO FIX IT IS TO HAVE A DEALERSHIP REPLACE DEFECTIVE PONTIAC PARTS. AN ANTI THEFT SYSTEM SHOULD BE A PREVENTATIVE MEASURE TO KEEP CROOKS FROM BOOSTING YOUR CAR, NOT SOMETHING THAT WILL COST THE OWNER MORE MONEY LATER WHEN THEIR KEY WEARS DOWN! WORSE YET, IF THE CAR IS DISABLED ON A HIGHWAY AND THE STEERING WHEEL LOCKS UP, YOU RISK KILLING YOURSELF OR OTHERS ON THE ROAD! THIS HAS GOT TO BE A SAFETY VIOLATION AND A RED FLAG FOR A RECALL. I'M GOING TO PROBABLY SELL THIS RAT-TRAP FOR SCRAP/CRUSH VALUE TO A JUNK YARD AND BUY ANOTHER CAR, SO ALTHOUGH THIS COMPLAINT WON'T BENEFIT ME, HOPEFULLY MY COMMENT WILL HELP SOMEONE ELSE WHO IS HAVING PROBLEMS WITH THEIR POS PONTIAC. *TR
WHILE DRIVING HOME FROM THE PARK, DRIVER SIDE AIR BAG WENT OFF, BURST OF POWDER AND HORN BLOWING, SCRAPED RIGHT HAND. WAS ABLE TO PULL TO SIDE OF ROAD AND UNDO FUSE TO HORN. FOUND OUT BY GOING ONLINE MANY OTHERS HAVE HAD THIS HAPPEN IS THERE ANY RECOURSE TO THIS THAT I CAN FOLLOW UP ON? NOTE: IT SEEMS GMC HAS KNOWN ABOUT THIS AND REALLY SHOULD HAVE RECALLED THESE VEHICLES OR TAKEN THEM OFF THE ROAD, SERIOUS INJURY OR DEATH COULD HAVE HAPPENED IF THESE BLOW WITHOUT CAUSE. *TR
I HAD JUST TURNED MY CAR ON AND PUT IT IN REVERSE TO BACK OUT OF A PARKING SPOT. I ONLY MOVED ABOUT TWO INCHES BACKWARDS, NOT EVEN GOING OVER 5 MPH, WHEN THE AIR BAG RANDOMLY DEPLOYED WITHOUT WARNING. IT HIT ME ON THE LEFT SIDE OF MY HEAD/NECK, CHEST, AND ARM RESULTING IN CUTS, BURNS, AND BRUISES IN THOSE AREAS. MY LEFT EAR STARTED RINGING AND I MOMENTARILY LOST HEARING ON THAT SIDE. I DID NOT HIT ANYTHING WITH MY VEHICLE NOR DID SOMETHING HIT ME. MY CAR DID NOT EVEN LEAVE THE PARKING SPOT BEFORE THIS INCIDENT OCCURRED. AFTER I GAINED COMPOSURE AND REALIZED WHAT HAD JUST HAPPENED, I MADE MY WAY OUT OF THE CAR AND A MAN WHO WITNESSED EVERYTHING WALKED ME TO THE FIRE DEPARTMENT NEAR BY. MY CUTS WERE TENDED TO AND I WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE FOR FURTHER TREATMENT AND EXAMINING. *TR
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY WHILE THE CONTACT WAS SEATED IN THE FRONT DRIVER SIDE SEAT. THE AIR BAG WAS ON FIRE AND IGNITED THE JACKET THAT THE CONTACT WAS WEARING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND SHUT THE VEHICLE OFF. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT TAPED THE AIR BAG INTO THE DASHBOARD IN ORDER FOR THE CONTACT TO BE ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE DRIVERS SIDE AIR BAG EXPLODED AND THEN THE PASSENGER SIDE AIR BAG EXPLODED. AFTER THE EXPLOSION THE CONTACT CONTINUED TO DRIVE HOME AND PARK THE VEHICLE. THE AIR BAG HIT HER IN THE CHEST BUT SHE DID NOT GO TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE, FOUND NO OTHER DAMAGE AND CONTACTED THE MANUFACTURER. THE MANUFACTURER OFFERED HER $500 AS A BUY BACK FOR THE VEHICLE. COMPLAINT FILE#297715 WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 146,242.
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED BY A DEALER OR MECHANIC. THE MANUFACTURER WAS CONTACTED BUT THE CONTACT WAS ADVISED TO CALL BACK THE FOLLOWING DAY. THE VEHICEL WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 230,000.
TL - THE CONTACT OWNS A 1996 PONTIAC GRAND AM . THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE AIR BAGS DEPLOYED WITHOUT ANY EXPLANATION. HE ALSO MENTIONED THAT THE AIR BAG ITSELF HAD BURN MARKS. THE DEALER NOR THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 180,000. PM
ANTI-THEFT SYSTEM KEEPS ACTIVATING. HAD KEY SWITCH AND INSTRUMENT CLUSTER REPLACED. STILL HAPPENING!!!!! *TR
MY DAUGHTER WAS DRIVING OUR 1996 PONTIAC GRAND AM AT APPROXIMATELY 30MPH WHEN THE AIRBAG SUDDENLY DEPLOYED. *TR
TL-THE CONTACT OWNS A 1996 PONTIAC GRAND AM. WHILE THE VEHICLE WAS PARKED THE CONTACT HAD JUST PUT THE KEY IN THE IGNITION WHEN THE DRIVERS AIRBAG DEPLOYED. THE CONTACT WAS THEN DRIVING AT 30MPH WHEN THE PASSENGERS AIRBAG DEPLOYED WITHOUT A CRASH. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY NEEDED TO INSPECT IT. AFTER THE INSPECTION WAS DONE THEY TOLD HIM THE WIRES WERE CORRODED WHICH CAUSED THE DEPLOYMENT. THERE HAVE BEEN NO REPAIRS TO THE VEHICLE AND THEY STATED THIS ISSUE CAN'T BE REPAIRED. THE FAILURE MILEAGE WAS 183000 AND THE CURRENT MILEAGE WAS 185000.CV
I WAS TRAVELING ALONG THE HIGHWAY GOING EXACTLY 60 MPH WHEN SOMETHING POPPED CAUSING ME TO LOSE CONTROL OF MY VEHICLE ( ALL PASSENGERS WERE IN SEAT BELTS) WE SLID DOWN A DITCH HITTING A LIGHT POLE CAUSING THE VEHICLE TO COME TO A STOP NEITHER THE DRIVER OR THE PASSENGER BAG DEPLOYED. WE WERE TRAVELING AT A HIGH RATE OF SPEED AND THE AIR BAGS MALFUNCTIONED CAUSING MY FIANCE TO HIT HER HEAD ON THE DASH. *TR
WATER GETTING INTO VEHICLE SOMEWHERE BEHIND FIREWALL. STARTED APPROXIMATELY 1YR. AGO. CAUSED ALL LIGHTS ON DASH TO LIGHT UP, NOW VEHICLE WILL NOT START, COULD NOT AFFORD TO HAVE PONTIAC FIX, ALTHOUGH THEY DID ISSUE A WARNING REGARDING ISSUE, BUT WILL NOT HELP WITH REMEDY. *TR
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE DRIVER'S SIDE AIR SUDDENLY DEPLOYED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND WRAP THE DEFLATED AIR BAG TO KEEP IT FROM OBSTRUCTING HIS VISION. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 175,000.
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT THE PASSENGER SIDE AND THE DRIVER SIDE HAD TWO INCHES OF RAIN IN THE VEHICLE BUT WAS UNABLE TO IDENTIFY WHERE IT WAS COMING FROM. THE THEFT SYSTEM ACTIVATED AND THE VEHICLE RESPONDED AS IF IT WERE STOLEN WHICH MADE IT IMPOSSIBLE TO START THE VEHICLE. THE CONTACT ALSO HAD A LOT OF MAJOR COMPONENTS REPAIRED ON THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS CURRENTLY 141,000. THE FAILURE MILEAGE WAS 120,000.
I HAVE A 1996 PONITAC GRAND AM THAT HAS WATER IN THE PASSENGER COMPARTMENT. GM SENT A LETTER STATING THAT THE AIR BAG MODULE COULD DEPLOY THE AIR BAGS WITH WARNING WHILE DRIVING WITHOUT A CRASH OR WHEN THE KEY IS TURN ON. THIS HAS MANY COMPLAINTS BUT NO ONE IS DOING ANYTHING. AS A AUTO TECH FOR MY OWN SAFETY AS WELL OF OTHERS THERE SHOULD BE A RECALL AND OF THE EFFECTIVE YEARS OR 96-98 GRAND AMS. THEY SAID INJURIES HAVE BEEN REPORTED ALREADY. *TR
GM PASS LOCK SYSTEM ON A 1996 PONTIAC GRAND AM WONT ALLOW CAR TO START STRANDING ME AT WORK. *TR
MY AIRBAG DEPLOYED UNDER NORMAL DRIVING CONDITIONS (NO IMPACT/CRASH, NO DAMAGE, ETC.) AFTER DOING SOME RESEARCH, I LEARNED THAT IT COULD BE DUE TO THE FACT THAT MY CAR WAS WET (NOT FLOODED.) I SUFFERED BRUSH BURNS UP MY FOREARMS. I RECEIVED A LETTER FROM PONTIAC STATING THAT THEY ARE AWARE OF THIS PROBLEM, HOWEVER, THERE IS NO RECALL AND IT IS UP TO THE OWNER TO FIX IT (AT THE OWNER'S EXPENSE.) IF PONTIAC IS AWARE OF THE PROBLEM, AND SENT OUT MILLIONS OF LETTERS, THEY SHOULD ISSUE A RECALL. AT THE VERY LEAST, THEY SHOULD PAY FOR THE DAMAGES/REPAIRS. *TR
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. WHILE DRIVING 35 MPH, THE AIR BAG DEPLOYED IN THE CONTACT'S FACE. THERE WAS NO IMPACT OR CRASH AT THE TIME OF THE DEPLOYMENT. SHE LOST CONTROL OF THE VEHICLE, BUT MANAGED TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS THE ONLY OCCUPANT IN THE VEHICLE AND SHE WAS WEARING HER SEAT BELT AT THE TIME. SHE SUFFERED SEVERE CHEMICAL BURNS ALL OVER HER FACE AND WAS TRANSPORTED TO THE EMERGENCY ROOM FOR HER INJURIES. THE CONTACT HAS NOT YET NOTIFIED PONTIAC. THE FAILURE MILEAGE WAS UNKNOWN.
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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